Doctor Harris is fantastic. I came in after hours and knew right then he should be my primary. He…read moretakes so much time to try to understand what's going on. I'm confident in saying that he is the best doctor I've had. The staff are all wonderful and treat people with respect. My teenage son is a patient, too, and he's very pleased with this office and is never nervous. I would recommend this office to anyone, especially the after hours option.

My spouse and i went to this doctors office and immediately were at a loss of words due to the…read moreabundant display of medical advertisements. The rest room is covered with literally hundreds of different products almost as if it were a convenient store. The admin staff were very rude and condescending. The doctors bed side manner was absolutely horrible. my wife did not get good vibes and declined on the option to go to the follow up appointment however i did not follow her lead and ended up being stressed out every time i went. Im in a customer service field and expect to get the same product that i put out so never ever again!! Its really easy to get an appointment there and super cool being able to communicate with them via an iphone app but its totally not worth it!!! If you absolutely have to go make an appointment with the M.A. As he is very empathetic and less creepier.

I've been going to Dr. Klein for over 10 years. His office is always responsive and you can be…read moreassured that you will always reach a human and not an automated device. How rare is that in today's society?? Dr. Klein is very concerned with every aspect of my heath.

Rather than go on a diatribe about the office staff (front desk) and office manager, I believe her…read morename was Janette, I have to believe there are many other Medical facilities in and around Olympia where you will be treated with common decency. Without all the details, I was stunned by the immediate defensive attitude of the office manager when I inquired as to why I was told my appointment was at 6:45 am (I arrived early as you do for a 1st visit), when in fact they won't open the doors until 6:45 am, so I waited in my car for 30 minutes. "Just wait in your car with the motor running." and "It's not even cold today." It was 36 degrees. I was also told I would have my annual physical (the whole reason I made the appointment) before I came in, but when I got there I was told I'd have to come back for that, that this was just a meet and greet. I can't comment on the doctors as I never saw them. I wasn't going to stay after being treated this way. Hard to describe in words how hostile they reacted to my asking questions about the offices communication. Guess they aren't used to being called out on their condescending behavior.

They injured my daughter but want to play it off as no big deal. A week after vaccination she was…read morerushed to er for infection in injection site. She's 3 and in pain and they left us to rot. Their manager staff is a joke and their doctors are rude. I do not recommend this place if you love your kids. Update: I was refused injury report and told my children and I are no longer welcome at their business. Still no resolution on the injury. Currently Seeking legal counsel.

We love it here. My daughters been coming here over 2 years and every one is very friendly …read more Specially her pediatrician Katie is always very attentive to our daughters needs.

I genuinely HATE giving these guys a bad review. I've been with Dr. Duncan long enough that I saw…read morehim when he worked in Tumwater Family Practice. his ability to see to my needs has been phenomenal over the years and he's even gotten my into be seen on short notice. throughout the horrors of the world during 2020, 2021 and into 2022 they were the most understanding and helpful even when my attitude was at the worst I can ever remember. they even went to the extent to help get appointments set up with my own mental state just couldn't cope with ANYTHING on those occasions. sigh. I am very sad to be leaving his care. so, why the one star rating? well... he decided to change his business model to a concierge medicine model. the example would be a gym membership. you want to be seen here... it'll be an extra $80/month just to be part of his practice. this also leaves out something that has come up with my wife a few times. she tends to have overall poor health and has had some incidents where she needed a boil drained or whatever and rather than taking care of it there (while she was there in his office) he sent her to any emergent care clinic of her choosing. as much as we've trusted (and really still do trust) them as a whole I found that odd. this led to even more "Hmmm" sort of thoughts. he didn't (or doesn't?) seem to keep any vaccines on hand and referred me out to the local Albertson's, Walgreen's etc. when I was forced by work to get a shot. most of this I can deal with but, it all plays into the same thing. more money for what is apparently LESS service. if it weren't for the face-to-face interactions I've had with Dr. Duncan being so amazing and his staff so completely helpful I would've left on my own years ago.

I have been using Dr. Duncan's services for many years and found him to be a caring, excellent…read morephysician. If you're looking for someone to tell you what you want to hear, you might look elsewhere. If you want to get healthy and fit, Dr. Duncan will give you the tools to get there. I have to laugh at the people whining about the yearly membership charge of 800 dollars and change. Maybe if they went cut out the Uber Eats and Starbucks, they could afford to invest in their health. He also has an awesome staff, and the lab services are 1st rate.

Dr Playstead is highly competent, compassionate, patient, tolerant, concerned, and wise. She…read morelistens well, asks intelligent questions, and is always positive. She respects questions and responds with good ideas. Her professional staff are friendly and effective, and front end staff are welcoming and efficient, plus being deliberately helpful. My wife has been seeing her for over 20 years and for most of those visits I have been along. I don't remember a single time we we kept "cooling our heels." Based on my observations, confirmed by my wife, Dr Playstead is in the top tier of her profession, and we highly recommend her.

Dr. Playstead has been my primary doctor since she began practicing 13 years ago. She is the best…read moredoctor I have had and my husband decided to make her his primary doctor as well. We are both very appreciative of her expertise, her willingness to listen and her openness to suggestions or alternative options. She is very responsive, answers emails, is willing to suggest a specialist whenever that fits, and she calls with lab results faster than any doctor I have had. While she only works three days a week (her family is important to her!), it is easy to work around her schedule. When a visit is more urgent, all of the doctors at Pioneer Family Practice are wonderful doctors. We have no complaints whatsoever about Dr. Playstead and the clinic where she practices!

In the words of our nurse, they're more a clinic than a hospital. We went to Urgent Care but when…read moremy mom tested positive for Covid, we had to drive down the street to Providence St Peter's to admit her into the ER so she could get the last Covid treatment available. Nice staff, but having to change hospitals mid stream was annoying.

Love the West Olympia location and wonderful service. Lab and vaccine were easy and staff is…read moreawesome.

I have been a patient of Vantage for four years. I couldn't be happy. I get questions answered…read morewithin a day, usually within hours. If they don't have an answer to a question, they research it for me. At appointments, they give me the time I need. All blood draws done in-house. They will discuss alternative treatments. It is so great to have physicians who actually LISTEN,

The most important point that I meant to emphasize in my initial review as I maintain it as…read morewritten, was to add that these doctors are not hostage to insurance company standards and manipulations being experienced in the medical field industry, They will tell you the truth and you will pay them for their expertise.

I had what I can't quite confidently call the worlds strangest doctors appointment with Dr V. It…read morewas my second visit to this pain management practice. I saw the nurse practitioner the first visit, who I did like. She ordered some x-rays. and was very empathetic. I was under the impression that this was a follow up with the doctor, who would proceed further with the course of action I had talked about (at length) in my hour visit the week prior. Boy was I wrong! This doctor entered the room early, while the nurse was still taking my vitals. He introduced his intern/ med student, by insulting her school in an awkward joke. Then he asked what I was "in there for today." He very obviously handn't even looked at my chart. But before I was able to answer fully, he launched into a loud aggravated tirade about how, "Obama ruined his ability to do his job by requiring evidence based medical treatment." He ended the lecture by staring at me and demanding that I agree with him. I tried to redirect by saying I agreed that insurance companies make it very difficult to get procedures and tests approved. Then after a short couple sentences related to the x-rays, he asked me "so where do you think your neuropathy comes from." I said, "I think it's a result of my lupus." He belly laughs," Oh you're one of the lucky whites with an autoimmune disorder." aren't you lucky! Then he started on a history lesson about the black plague in Europe, which explained why "Whites get auto immune illnesses more than THE Blacks." and How it actually comes from our superiority and adaptability through natural selection and the plague. Again he stars at me like some maniacal college professor and asks, "how did the plague travel from the east to the west? (pause) Go on! take a guess! try!" I said, "trade routs." "YES! good job!" then another few minutes of The blacks the whites and the asians.... a little cursing. Then he says," and why did whites travel so much? because we're more curious than the blacks. and because of this we're more prone to addiction. especially heroin. (looking me dead in the eye) Don't ever try heroin. Me, "ok." At this point I wanted to ask, "BUT are you on it now? Maybe they need to Pee test you." (They are very big on pee testing everyone.) He asks his intern to go see if they can find the MRI of my back. They couldn't find it. So it's another round about Obama and how "in the good old days he could just give me a shot in my back based on where the pain is in relation to his nerve chart, but now we need EVIDENCE based medicine. so there's nothing he can do today. But they'll try again to get the MRI, or maybe order a new one." and maybe they'll focus on my knee pain because that's easier, but we'll need an x-ray for that. and.... that's it. That's what my $40 copay and the hour drive to olympia got me today. I left just gobsmacked - what just happened? I'm still in disbelief. And he talked sooo fast! It was absolutely insane.

I took my wife there today and Dr Vogelgesang walked into the room and the first words out of his…read moremouth were comments about the scar on my wife's chest - from a wound vac from her 3-way bypass surgery 5 years ago. The conversation went south from there. He was rude disrespectful and no other way to put it he was a complete A__ Hole! We were both in shock as to how rude this clown was. When he heard that my wife did not like opioids, he then asked what she expected him to do for her? We have never been to a pain management center and did not know what to expect. It appears this Quack is only interested in pushing narcotics. My wife and I were in shock from the lack of professionalism from Dr Vogelgesang. Had the appointment lasted any longer this A__Hole would have been picking himself off the ground.