I had an appointment to get a cavity filled and called 3 days prior to check if the numbing agents…read morewere breast feeding safe. The secretary, who checked with Dr. Murcko, gave me the name of the medication and informed me to check with my OB. Easy request. The OB's office got back to me saying it was pregnancy and breast feeding safe. I left work early, arranged child care and went to the appointment. Upon arrival the secretary told me that, per Dr Murcko, I needed a written consent from the OB. I was advised to reschedule the appointment. What? I get it- liability and safety. This should have been communicated to me before the appointment when I called to find out about the medication safety. I found this whole situation very impersonal as the doctor did her communicating through the secretary and never once came out and explained their error. Needless to say, poor planning and communication. I know patients come and go but I am extremely disappointed in this whole situation especially when it could have been prevented. I'll be seeking care elsewhere.

I've always had good experiences! They are booked out pretty far in the future, but I've gotten…read moregood routine checks and care over the past few years.

Prefacing this to say I have amazing teeth. It's genetic. I've never had one cavity, never had…read morebraces and my grandmother died with all her own teeth in her mouth. My teeth are very strong and I never have bloody gums or any other issues. I brush twice a day and floss every night before bed. My first visit, they took about a hundred x-rays (excessive), and the dentist did an exam, explained to me she was going to do a cleaning. She then went over the cost of different options and I told her I just wanted a cleaning because that's what my insurance would cover. She did the cleaning and they wanted me to come in a MONTH later for another cleaning (which my insurance doesn't cover). I told them I wouldn't be doing that. I then received a bill in the mail for $120. When calling to complain, they told me they didn't submit it to my insurance. So if I hand't called to complain, I would've been out $120. 6 months later, they called to tell me I was due for my 6 month cleaning (which my insurance covers), so I moved forward with scheduling the appointment. After receiving the date of the appointment I verbally confirmed I was just going to receive a basic cleaning. Lisa then told me a list of things the doctor would need to do. I explained that going to the dentist often feels like going to purchase a used car. All the add-ons and upsells are ridiculous. She interrupted me while I was speaking to further justify the services she previously listed. I waited until she finished and she asked me if I wanted to keep the appointment. I told her to just cancel it and as I was explaining why, she began talking over me and then hung up on me. Real great customer service - NOT. Dealing with a snotty receptionist whilst trying to get a dental appointment is not great service. Nice modern office, but don't charge your customers for unnecessary procedures just to subsidize your decor. And maybe don't put snotty people on your phones when dealing with patients.

The office staff are very pleasant and very knowledgeable of any insurance questions! Dr. Albander…read morewho has bought the practice from Dr Robison last October has been a great dentist who understands my needs!! The staff all are the greatest.

After a very bad experience years ago I have been terrified of dentists. I did go to a dentist who…read morewas a personal friend the past several years but he retired. When I cracked a tooth and needed other work done I decided to try the Dental Spa. And I am so glad I did, The initial exam was very pleasant, the dental hygienists were fun, gentle and kind. The massage chair and getting to watch the Olympics on the ceiling mounted TV really helped. It was decided I needed several root canals and some permanent bridges to replace some missing back teeth and redo my front teeth which were also losing the rather large fillings. It was scheduled and I was given a prescription for a sedative. They also gave me a whitening kit so my lower front teeth would be their whitest when the upper front bridge were made. I had the 5 hour procedure 4 days ago.I went into the relaxation room, laid down on a comfortable chaise with a fluffy blanket. There was a soft glow from a salt lamp, ocean sounds playing and a scented candle burning. After I was sedated they did the procedures. Next thing I know I was being tucked into my bed at home, no memory of the surgery at all.There was minimal swelling, very little pain and the temporary bridges look amazing,just like my real teeth. I can't wait until the permanent ones come in. They called me 2 days after the procedure to see how I was doing and had me come back in today to check my bite and make any slight corrections. It was a wonderful experience and I would really recommend The Dental Spa at Robinson, Dr. Runco and his entire staff to everyone.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Visited two dentists previously for the same issue. Dr. Murrer was the only one to find a pinhole…read morecavity under the gum. My options were to have a root canal or pull the tooth. I opted for pulling. I will definitely recommend Dr. Murrer to anyone seeking quality dental care. Her staff is also wonderful. They're courteous, knowledgeable and efficient.

Wish my review could go negative. Horrible dentist. Let the novacaine wear off while dealing with…read moreanother patient and came back and worked on my daughter after the numbness wore off. I reported her to the ADA. Also her work was terrible. My daughter will probably need a crown now.

Been going to Doctor Sofranko since my last coma. Acid reflux had REALLY paid a toll on me . Yet…read morebecause of Doctor Sofranko I can still eat !

Dr. Sofranco gives excellent care to his devoted patients . Well, REALLY makes sure your dental…read moreneeds are cared for . .

I am so glad I found this dentist. The space is gorgeous, bright and clean. The staff is incredibly…read morefriendly and efficient. I checked in online and was seen within a few minutes of me arriving at the office. There is two hour free parking in the adjacent UPMC Mercy parking garage. You will most likely have to drive to one of the top floors to find a spot so account for an extra ~10 minutes to park and walk to the actual office. The office sends directions on how to get into the building and to their suite. I would call and double check to clarify if you have any questions. My cleaning and X-rays only took thirty minutes and the doctor was there shortly after to take another look at my teeth. Everyone was really professional and kind and I felt comfortable throughout the whole experience. I know finding a dentist is tough, but I will gladly recommend this practice to others.

Beautiful new office inside Mercy Hospital. Their original location is in shadyside but they were…read morebooked out 6 months. Staff was super friendly, office was very clean, hygienist and doctor were on time. Whole cleaning/ check up took about 45 mins. There is free 2 hour parking at Mercy which was nice. Overall good experience and would recommend this practice!

I love this practice. Dr. Amber Foronda is awesome as are ALL the staff. I'd recommend them to…read moreanyone.

Not sure why there are bad reviews and I have never hurd of Dr Hay?????…read moreI have been to Integrated Periodontics many times and have always seen Dr Amber Foronda. In all my years of having dental problems Dr Foronda is by far the best I have ever been too. Dr foranda has two locations but I like this location the best as it is easier to get to for me. Dr Foranda's staff are all amazing and the facility is beautiful and well maintained. A periodontist is a more educated oral surgeon. So if you need any type of extraction or implants then you want to see the best and the best is Dr Amber Foranda. Dr Foranda is always super friendly and extremely nice. I give this whole practice 5 stars. If you are in the need of a oral surgeon why not get the best.

I cannot say enough good things about Cranberry Dental Studio. Drs Rob and Brian and their entire…read morestaff are fantastic! We initially contacted the office when we were looking to address our son's fluorosis. Dr Rob recommended the perfect treatment plan for him, we had it done for him and after that, we were hooked. That was five years ago and our entire family are patients. They are super professional, the office is state of the art and they truly care about their patients.

Convenient and a nice office setting , hours are not long so you may to wait a bit. The staff is…read moreeasy to work with