We have gone to Sublime Pet Spa when they were Hollywood Hounds since approximately 2016? Had used…read moretwo groomers there. Recently our gal left. . . Had an appointment Tuesday, worried about my 32 mile drive in a snow storm I called Monday about 11 to reschedule About 2, I called back. Gal says, "you're in luck. They never took you off the schedule! See you then!" Tuesday, I drive there. I love the receptionist! Always friendly and pleasant! Not just to you she always greets your fur baby too! She was kinda quiet? I said appt is with Alyssa B. She walks in the back. I'm still at the counter. She's talking with Alyssa B as this is the first time I've seen her. I hear Alyssa B say, "she canceled yesterday. I got a note, put another DOG in the spot!!" I respond, "excuse me . . . I called back to see if the appointment was still available and was told I was in lucky! It was still on the schedule." Alyssa looked at me. Eye contact - took her right hand and closed the door! I sat waiting, then decided HELL NO! Only an unruly teenager acts like that! Not a professional! My question, if she could treat me so rudely- would you trust her grooming your Fur Baby? I will NEVER as in NEVER EVER go there again! Not a call from anyone to apologize? I've always been extremely generous with tips, I've also left snacks! If this is a new generation of trained groomers, I'll do it myself! PLEASE, PKEASE, PLEASE find a caring place to leave your pet! Having just lost our Roxy, this really hurts!

I will never bring my dogs back here! The groomer Laura was very rude to me on the phone. To bad…read morebecause I was taking them there since they were Hollywood Hound! You need to teach your groomers how to talk to their customers.

Took our dog here for years, they did a great job and were always kind. When she passed they called…read moreand checked in. A+ customer care.

Personally, I'm TERRIBLE at clipping my cat's nails. I have no idea why I'm so bad at it, but I am…read more As a result, it was becoming difficult to play with him. A co-worker of mine suggested Waggs-N-Whiskers. He said that he takes his cat here often to get its nails clipped and that the staff was kind, in addition to having extremely affordable prices so... I decided to give them a call. I took Severus in for a full Grooming Treatment (which included a shower, haircut, nail clipping, ear cleaning, etc.). While I won't be doing the haircut again, I couldn't be more than happy with the service. The staff called me to let me know how things were going mid service and to let me know when I could come back to get him. I've already scheduled his next two appointments. As long as I'm in Cleveland, I plan to keep returning.

This is a great business the owner really cares for your animals and their grooming needs. This is…read morea woman owned business and she has 22 years of grooming experience. I have brought my dog to Sophie for well over 6 years and now she has her own grooming salon. She has always done amazing work and is such a caring and genuine person. My dog is 16 years old now and I wouldn't have her groomed by anyone else. Definitely book your fur babies with the grooming loft. A+ service every time. You can get up to date information on her fb and instagram accounts.

Grooming Loft By Sophie always had really quick availability, usually even the day after I call to…read moremake an appointment! The employees are kind and efficient, and I am always happy with my dog's cut! I definitely recommend!

I only used the dog grooming service for my first visit. I…read moredid walk through where the cats & dogs had some kennels. Very nice, spacious, clean. Mary, the groomer, was nice enough to accommodate Molly with a bath while she stayed there, she was ripe. I was initially just having her nails trimmed. Overall a great experience. Everyone was nice. I will be back.

Being totally blind and relaying/trusting his big lab sister our Cockapoo loves loves ITD!…read moreWe would never trust anybody else with our babies, they're in good hands there day and night!

We have tried Style Mutt with 3 different dogs and each time have been exceptionally impressed with…read morenot only the styling but the service in making an appt and prior and after work being done. I could not be more happy with them. Thank you

My dog also gives Style Mutt 5 stars too. He is a 90lb older husky that sheds ALOT. They are so…read moregood with him. The de shedding they do is amazing! He always comes home super soft & smells great. Definitely recommend them.

I brought my puppy here for a grooming a couple weeks ago. I came to pick him up, and I was…read moreappalled by the service. Not only was the worker extremely passive aggressive, but she shamed my puppy for going to the bathroom and being hard to brush. My puppy was so scared when we left. I would NEVER let another puppy I care about go here.

We used their grooming facility for our Basset and Golden Retriever. Neither had been to a groomer…read morebefore. Sarah did such a great job! Both dogs seemed like they came out happy. It was a pleasant experience for all of us. The shop is beautiful and very clean. I highly recommend them!

I've been taking my cane corso Gia there for the past year plus ... always professional and great…read moreenvironment for her. She always comes home extremely tired from so much play and fun. Bump on a log the next day! The socialization she's gotten from attending has been well worth it. Staff is always super friendly and have a passion for what they do. Highly recommend using The Mutt Hutt!

Leaving your dog overnight and away from Mom & Dad is a stressful thing. For both parties. You want…read morea place with a careful staff, one you and your dog trusts and feel comfortable with. While I do trust the staff at Mutt-Hutt, I am a little disappointed with one thing in particular.... My Bailey (75lb German Short Haired Pointer) has stayed at the Mutt Hutt on several occasions. Both for day care and several overnight stays of both short and extended lengths. The advantage of this place is the cage free environment they offer. Bailey no longer sleeps in a crate at home so we thought it would be more comfortable for him to stay at a place that would allow him to socialize freely with the other dogs and at the end of the night, sleep on the hodge podge furniture throughout this house. The last time we picked him up, the staff said Bailey isn't allowed to stay overnight anymore. Ruh Roh! Apparently he "barks" too much. Huh? I could understand if he was aggressive, but he's not. At all. High energy, yes, but he's also the kindest, most gentle soul you'd ever meet. But he barks a tad too much according to the staff. That's like saying your child can't stay at day care anymore because your kid cries or talks too much. Nothing wrong with the kid. He plays well with others and is generally fun to be around, but he makes noise. What? Thanks anyways Mutt Hutt. We'll find somewhere else to take our pooch.

Love love love Classy Cuts! They are just wonderful and my now 7 year old dog loves going to the…read moregroomer.

The owner/groomer is ridiculously rude! I've been taking my rescue dogs there for four years. The…read morelast appointment was scheduled first thing in the morning. She was late and had an attitude from the minute getting out of her car. I figured give her a break, you don't know why or what started her morning off wrong. When we came back to get our dogs, the girl said they had to charge more because our dogs were bad! What??? Four years never a peep now this surprise? I was not happy, plus I wondered about my dogs experience with a crabby lady. Giving the benefit of the doubt and the fact she does a nice job, I decided to call to make an appointment. At first she was ok until I questioned the up charge and my dogs behavior and why? She said she didn't have help with larger dogs. She got defensive and true colors came out. You're going to talk to a paying customer that way? I can't imagine what the dogs go through after we drop them off. The call ended with her stating she didn't want to do my dogs and hung up on me! I would not recommend!