The Good - Convenient location and clean office The Bad -…read moreZero respect for patient's time and very in-experience tech who does poor job that require multiple visit and unnecessary redo of routine test. 1st Appointment, after scheduling appointment for routine annual mammo and ultrasound, I received 3 separate call to see if I am come in earlier as the technician needs to leave early (it was a Friday late afternoon appt), and each call with request for earlier and earlier time. 1st call ask if I can come in half an hour earlier, sure no problem I said. 2nd call same request, said yes already plan on being 30-45 min before appt given previous call. 3rd call again request to come in earlier as tech needs to leave early, but request I come in at 11am, when the schedule appointment is 3pm, I said no, I can come in an hour before max, they said ok, and kept the initial schedule appt time. Should have been the red flag sign but figure give them benefit of doubt until the actual visit. Day of appointment even though arrive almost an hour early, end up having to wait and even come back between appt time as one of the tech wasn't yet available given I arrive too early (even though per their multiple request). Other wise appt went as expected. Get a call and letter with request to come back for re-test as one side the imaging was not clear from the test. Didn't think I need the re-test, given last test was 6 months ago and was clean at another location. But given my doctor insistences that health is important, figure get the re-test "just to be safe". For the 2nd re-test visit few weeks later, was about over an hour wait time for the redo of mammo and ultrasound. Was told, given computer issue that the doctor can't review the scan result after test, and to go home and wait for result. Gets home received a voicemail with request to come back again for another more scan, as imaging still not clear!!!!!!!! This is when I start questioning things, why 3 re-do for a routine checkup when no issue just 6 months ago at another location. Patient should not have to be inconvenient for tech's poor and rush job. Also review of test history, notice they charge me for Enhanced Imaging test with the initial exam, and yet no result on website to show for it. I am definitely not going back given the experience! Completely disrespect for our time and inconvenience. People don't have enough sick day to waste several days on multiple re-do of routine test due to poor job.

i waited 65 minutes today to have a CT done.....was shunted to a crowded waiting room despite the…read morelarger reception waiting area being virtually empty. i would suggest Main Street Radiology as a better choice despite being in downtown Flushing.... JESUS loves you!!

Good thing first, the additional star in this review is for the customer service team on the…read morenon-billing hotline. They have been courteous and professional throughout this process, unlike the billing department. At first no one from the office informed me upfront that the same service--one I've self-paid for in the past at a cost more than 10 times less with other providers over three years--would cost this much. I've been a patient of Main Street Radiology for 4 years, and their service has always been excellent. However, this year's billing process has been an absolute nightmare. I have paid $1,100 and waited for their billing department to submit medical records to process the pending $800. Not only could they not locate my payment, but I also didn't receive an updated bill since August. Instead, they quietly updated the client portal without notifying me. Months later, I discovered that they moved the $800 balance to me on the portal--again, with no bill, no message, no notification. It has now been four months, and I am still waiting for a correct bill. Despite multiple promises, I haven't received a bill in the mail, any follow-up, or even a single reply to my email inquiries since December. When I spoke to their billing vendor, they blamed the holidays for the delays--a completely unprofessional and unacceptable excuse given how much time has passed. To make matters worse, they admitted during a call with my insurer that the original bill was incorrect. Yet, they still haven't provided the corrected statement they promised. Their communication has been wildly inconsistent--one day acknowledging the error, the next claiming the issue is "still pending," or even suggesting they might bill me later. This is despite the Explanation of Benefits (EOB) clearly stating that, the claim has already been paid under a different code, making their actions completely unjustifiable. No one from the actual office has reached out to resolve this issue, leaving me to deal with third-party vendors who lack the authority to take meaningful action. This lack of accountability, clear communication, and adherence to in-network contract obligations has made this an incredibly stressful and frustrating experience.

I brought my son to get an MRI last week. His doctor referred us to Main Street Radiology. I…read moreusually go to the one on Francis Lewis Blvd, but the Downtown Flushing location had earlier availability. Avoid downtown Flushing if you are driving whenever possible. It is overcrowded and the new traffic patterns where almost every road is either one way or no turns allowed... First impression was the parking lot was for employees only? I had to circle back and look for a parking lot. 2nd impression upon walking in was the waiting room ... I had flashbacks of being in the DMV. After a short wait, we went upstairs, got the MRI without any issues.

Although it's very busy there, employees are very diligent and assure they listen to concerns and…read morethey are not people who work slow and make mistakes. I applaud each and everyone who helped me. When my boyfriend and I went there earlier for x-ray early morning as first people to arrive when they do, they quickly was able to check him in, nicely allow me to wait close by and showed me where I can sit, and finished his X-ray in less than a few minutes. Their rate of providing printed CD was faster than all other radiology locations. They print it right away on the spot instead of hours later. They also mention the issue because they know it's important to follow up right away, whereas other clinics ask you to wait for the report to be done in whatever time from they conclude. Furthermore, even though they say report takes 2 days, the doctor actually already received the completed report in less than an hour. I recommend going early at opening hours for less longer line.

I had a left shouldered injury about 2 months ago and have been coming here for the last 2 months…read moreto check on the progress of my shoulder. The staff are courteous and efficient. There really isn't much of a wait from my experience. I used the back xray area which is part of New York Presbyterian. I would recommend coming here for xrays, as the staff members seem to care.

Always are good experience at Zwanger Persiri. Staff is…read morepleasant and very efficient. I get my results on the patient portal within minutes. Today I had a cortisone injection into the hip. This was practically painless and quick. These are the reasons why I return here when I need radiology services.

ATTENTION!!! Make sure you understand how your health plan works and what it covers, especially for…read moreseniors. This radiology place will try to squeeze out every last cent from patients. Usually, centers will use both health plan and Medicare but ZPR will charge the most amount, apply the plans and still have patients pay the excessive amount not covered. Call your health plan first and opt for another radiology center, perhaps one TRULY in network. Do not rely on ZPR to answer, they say they are in network but charge the most. Other radiology centers that we have since used have not charged so excessively.

Main Street Radiology has so many different sites. The Main…read moreStreet Radiology located at Glendale is one of my favorites. We always try to schedule our appointments here. Here are the reasons why: - Staff greet you and get you set up. Don't forget Insurance card and ID. - Registration area- Every staff member makes sure you are there for the right test and will call your doctor if there are any issues. They also keep you posted with any changes. -The technicians and staff that does the testing will check again and make sure you are okay before and after the test is done. Yes, trying to get an appointment on the phone is rough and difficult. Do not give up. When calling to schedule appointment we had two tests to be done and could only get appointments with two separate locations. When we got to the appointment and told them what happened, They helped us out and we got both test done here. There is a parking lot with an attendant on premise. Just remember. Tests like PET Scans are done at other another location and not on this site.

Just about 3 miles is the walking distance from home-base to Main St, almost all the way, there's a…read morecemetery on your right. Gotti is buried there somewhere and the Squirrels are tearing up the joint burying acorns like they're on meth. Tablet typing to begin, sign here, sign there, accept, accept. Done. Into a dark hallway, and someone forgot to hit the lights, it was Halloween 2 ish. Like every scene in the movie takes place in a hospital, minus the stolen morgue station wagon. "Drink this, sit here twist this way, twist that Way, your done" so easy to be poked and prodded at this radioactive, i mean,radiology lab.

Every six months family member comes here for a PET Scans, this is the only center we can schedule…read moreappointments to get this test done when using Main Street Radiology. Yes, it can be difficult to call the Main Street Radiology general line to book appointments. Be patient and just keep trying to call back to schedule appointment. Sometimes it can be frustrating with all the volume of calls that they receive. The staff that takes the PET Scans here are excellent. They take the time to explain the whole process as well as after the procedure. You are definitely in good hands when you come here. Great quality of care here. They will try to accommodate you should any issues arise with appointments. This is a very busy practice for they do so many various diagnostic and specialty tests. Staff here will assist if you need translation when filling out form and they will ask if you need assistance.

I am extremely disappointed with the way I was treated this morning. I had appointment for…read moremammogram and ultrasound 6:40 am. at Flushing downtown. I accidentally mixed up my appointment date and thought it was today instead of tomorrow. Because of that mistake, I got up at 5:00 a.m. and rushed to the office, After arrived, I was told my appointment was tomorrow . But I am hoping they might allow me to wait in case there was an opening. Instead, I was immediately turned away without any consideration of the person of the greeting person of first floor. I had been waiting two months for this appointment. I understand that I made a mistake, but I don't understand why there was absolutely no flexibility or compassion. Many patients have to work and carefully arrange their schedules. Allowing me to wait would have been a simple act of kindness, especially so early in the morning when the office didn't appear to be busy. What makes this even more disappointing is that I've been a patient at this practice for over twenty years. I expected to be treated with a little more understanding and respect after being a loyal patient for so long. Unfortunately, this experience has completely changed my opinion of this office. I will be looking for a new healthcare provider.

Came here based on a referral to get my x rays done for my chiropractor. I was hesitant because…read morethey do not take appointments for x rays, only walk ins, so was praying for a not too long wait. Arrived at 8:30 AM on a weekday and there were about 5 people in the first waiting room. Checking in as a first time patient took a little longer than anticipated, but that may have been due to the fact that I didn't have my referral in paper form. Be sure to bring your referral in hard copy! After check in I was directed to a second waiting room which to my surprise had about 8 or so more people waiting. I had been told the wait would be 10-15 minutes so after about 20 minutes I spoke to the front desk because I cannot sit or stand for too long (hence the need for x rays.) I was quite close to leaving from the pain but they assured me I was next in line and immediately called into a room. The technician was considerate of my condition and tried to be as fast as possible. From arrival to end the whole visit took about an hour which was longer than I was hoping for but not unexpected. By the time I left at 9:40 the wait room was packed! Recommend going at opening on a weekday to minimize the wait.

I recently had a mammogram at this location. They were on time with my appointment time and the…read moreexam was quick and painless. I used the restroom on my way out and was chased as I was leaving by the frantic technician that did my exam. They didn't check the date of my last menstruation until AFTER they did my mammogram. She wanted me to sign a paper stating I am not pregnant. I'm not, and I signed the paper, but that was a huge mistake on their part. If I had been pregnant and they did not check the date they could have exposed a fetus to radiation. It was careless, but thankfully no one was harmed. They need to be more careful with their protocols moving forward.

Trying to reach Elmhurst location is very hard. My 87 yr old mother has a manmo today. No one in…read moreanswering to help me. 5 mins of voice recording, giving me PTSD regarding my former cancer. It's 91 degrees . Where will she be waiting inside or out. Will someone help her, can I go in with her? Questions never answered. Lennox took over all radiologists who don't pick up calls. SMH

I feel kind of bad giving this place a low review because the lady at the desk that took all of my…read moreinformation was extremely nice. She answered all my questions and made sure I was all set before going in for my appointment. The doctor was ok. He didn't introduce himself. Lol I have no idea what his name is. I like that he was very straight to the point, though. He kept it simple. Told me what I needed to know and didn't waste any time getting me into the MRI machine. I had severe back pain and he helped me up and out of the machine even though it took forever lol. The reasons why I give such a low rating is because (1) it smelled funny in there. Like they may be battling a rodent problem? It smelled like a mouse had died in the walls or something. (2) I waited over two hours past my appointment time to get MRI done. It's not the worst place in the world, but I would recommend looking around for another place before settling on this one. Since that visit, I've gone to Neighborhood Radiology on Metropolitan Avenue in Forest Hills. A MUCH better experience. Try there if you can.

We've had such a great experience with this dental office for my daughter. From the moment we walk…read morein, the staff is warm, welcoming, and incredibly patient with kids. They really go out of their way to make children feel comfortable, which has made a huge difference in easing any nerves about dental visits. The dentist is gentle, thorough, and takes the time to explain everything in a way both parents and kids can understand. I've always felt confident that my daughter is getting excellent care, without anything feeling rushed or overlooked. The office itself is clean, well-organized, and very kid-friendly, which helps create a positive experience every time. My daughter actually looks forward to her appointments now, which says a lot! I highly recommend this practice to any parent looking for a caring and professional dentist for their children.

I was really impressed with my son's first visit today. The staff was welcoming and attentive, and…read morethe doctor was professional, kind, and efficient. We had a great experience, and I highly recommend this clinic!