Seeking a design place for several projects. Showed up for my appointment and no one could be…read morebothered to greet me or point me in the right direction. There were several associates in-house and only two other customers. The designer wasn't really interested in working with us, implied we couldn't afford the higher end cabinets, and kept mentioning specific goals that we never stated. We were never even asked a budget.

We walked into the store at 4:39 on a Friday . We were the only patrons in the store . There were 6…read moreemployees sitting around . Granted it was close to closing time but no one greeted us and not one person asked us if we needed any help . I guess they just wanted to go home . We will take our business elsewhere

He is so nice and has great skills I have lots more projects…read moreto give him. His pricing is excellent , on time , listens to my concepts and works them as well as inject s New great ideas I over looked.

DT Renovation did a major upgrade of my spare bathroom and I could not be more pleased with the…read moreresults. I was looking for a combination of simple, modern clean lines combined with a little drama, with a blue and grey theme. From the beginning of the project, both Dmytro and Liu gave valuable input on some of my choices to help bring the vision I had for the bathroom to life. All of the team were incredibly courteous, prompt, and hard-working with major attention to detail and a true sense of pride in their work. A special shout out to Vitaly for doing the meticulous tile work and majority of painting/plumbing. During the project, we hit some small glitches that happen with every renovation, and Dmytro and Liu worked closely with me to navigate smoothly through all aspects of the project to get the desired outcome. I love my new bathroom! On top of everything, at the end of the project, there was an unexpected plumbing problem outside of the bathroom not at all related to the project that Dmytro fixed. That level of dedication to the customer went above and beyond and was reflective of the incredible service and care that this company provides. DT renovation is the real deal, they can expertly handle all aspects of a big project, such as intricate rewiring, plumbing, painting, etc. if you want a project done right with spectacular results, I highly recommend Dmytro and his team!

Great service. Quality work. And the price I was quoted. What more can you ask for? I would…read moredefinitely hire the Elite Design team again... and I will.

Valentina Cordoba offers nothing Elite about her services. I…read moreended up paying $31k out of $41 for a Lowe's builder grade master bathroom and she never gave us faucets, mirrors, lights or vanities!! She only brought me Lowe's Tile even after I said I didn't want it. All the tile was heavily discounted or being discontinued. She charged us $15,250.60 for the shower and she didn't want to tile to the ceiling. The tile butted out from the crown so much so that we had to have the crown removed and replaced in the shower, which she charged us $2156 for 3 pieces of crown molding. I had to buy more tile from Lowe's later on and it was $3.50 a piece. In a meeting, she mentioned how she wouldn't work with someone who had their own tile even though she kept referring to a client and showing me photos who spent $50k on their bath. Lo and behold she let it slip how that client had their own tile. However, she loved to reference that photo. We paid her $2449.50 to supply and install a frameless shower door. The first shower was broken. She accused us of breaking it! It took total 8 weeks when it was supposed to be 4 weeks and we only got a partial bathroom. Eventually we did get a replacement shower but she refused to just refund that money from the contract and let us have it installed with my new contractor. She only offered a new shower which she ordered on Wayfair for $500. We paid her $412.30 for vanity lights. I was able to see these because she had them delivered to my house. They were $30 each from Amazon! They looked so cheap and dinky. We paid her $375 for mirrors. After seeing the lights, I refused the mirror. In good faith, I gave her back the Delta faucets over $475 with explicit warning that we would not pay for them. She gave some ridiculous reason about insurance and those faucets. At every turn her answers were no, can't be done or pay more. At one point, she told me the look I wanted for my niche was an AI generated photo and that it wasn't real! It was such a farce. We went round and round over a basic built in look I decided for the niches. She talked me out of one large niche instead of 2 citing it would look messy with my bottles. At the time, I agreed. I hate them now because I lost precious space and her worker shorted me even more space by leaving excessive tile overhang all around. To achieve this look, a carpenter needed to perform a miter cut. She referred to her guy as a 'master carpenter.' Any master carpenter should be able to perform a miter cut. Either her 'master carpenter' could not do it or she just refused. She never said why or gave the option for us to pay extra for this one. She cost me a 15 year warranty with my heated floor, which initially she only wanted to do a strip from the door to toilet. She charged me $2778.75 for that strip then told me for $400 more, I could have the entire floor. Of course we chose the whole floor. I had a previous quote from another contractor for $2k on that floor. We now have a 10 year warranty because she didn't own the megohmmeter to perform all the necessary tests required by Schluter for the floor. She also almost ruined my lifetime warranty on parts because she didn't use the specific mortar required. Thankfully, I caught it in time for them to purchase the correct mortar. She refused to give me the warranty info during the installation process which would have clarified she didn't have the meter. She waited until the end and beyond with my husband and I begging her for the warranty information. She was completely unorganized and tried to appear more important than we think she was. Her assistant LIVES in INDIA! She's so cheap she employs a woman who has to work nights to answer your emails. Even her subcontractors, electricians, refuse to work with her anymore. The electrician apologized to me one day because he was standing there during a conversation with me, Valentina and her workers, which btw, she sent her workers home then, stating they were frustrated. Her spanish only speaking workers looked confused. It was 10:30am and they'd only been there maybe an hour. The electrician apologized for Valentina on that day and told me I wasn't the only person who had issues dealing with her, that she can be aggressive and bully ppl into doing what she wants instead of the homeowner. The kicker and the reason we fired Valentina was because she measured the vanities incorrectly. She wanted to cut my door trim or better yet, she wanted her 'master carpenter' to cut the back of the vanity, which may have affected the drawers. She wanted to charge us a custom fee on top of that if they were cut, after the $10k we spent for the vanities. I learned just how inexpensive those vanities were during this process. She later charged us $1500 for a restocking fee for those vanities!! She said she would, "write off that remaining balance for us." Yelp cut me off at 5000 words

Frank's level of experience, professionalism and attention to details are near impossible to find…read more He gets the job done with a positive energy that will make you smile!!

We recently worked with Robbie to replace a GE Monogram series microwave. After sharing the…read moremeasurements and photos Robbie recommended a model and said that we need to additionally order a drawer as the new model was shorter. When the electricians came to install it they found that the new model was too deep for the space but were able to remove some wood and Sheetrock to make it work. They never took the drawer out of the box because the electrician said " I can do math and this drawer is too big to fit." Robbie refused to take the drawer back even though it was his mistake. He later said that GE refused to take it back in a sealed never opened box. Why should the customer have to pay for Robbie's mistake? I told my contractor not to ever use Kitchen and Bath Galleries again!

awesome experience. Tomas and his wife are absolutely the best hands down(or hands on) dealing with…read morecountertops and backsplash. Our expectations were met above and beyond throughout the complete experience. They were on time, respectful of our home and family. It was really cool to pick out our own slab and watch it be fabricated to fit perfectly in our kitchen. they explained to process to us and answered all questions and even helped us with the small details like corner radius and overhang which we had no idea about. To keep it short and sweet. These guys know their trade in and out and I would highly recommend using them for all your countertop and kitchen stone needs. They even made a vanity top with the remainder of the slab and gave us an unbelievable deal on that. Just when I thought it couldn't get any better Tomas found a way to wow us again.

It was a pleasure to work with Tomas with Hands on Granite. He installed a quartz countertop to my…read moreisland as well as my kitchen area. He was very patient with my indecisive ides. He provided quality quartz that was a third of the price as other companies. I highly recommend Hands on Granite.

Norma Falk, our sales associate has been absolutely marvelous. She is extremely helpful,…read moreknowledgeable, and goes above and beyond what we could have hoped for in helping us pick out the items we needed. Thanks!!

If you are going to the Raleigh Showroom on Yonker's Road, make an appointment with Norma in…read moreadvance. She is personable, detailed, attentive and has the most amazing memory. I am a former VP from the new-home building industry, and would hire Norma in a heartbeat. Everything we discussed was in my saved project when I got home. The front counter lady that greeted me was helpful and very nice. There was another lady working in design, that was a total snot. I wish I knew her name so I could tell you to avoid her. Just call in advance and make an appointment with Norma, you won't be disappointed. It is up to Ferguson's to deliver the products on time and in good condition. If they do, I will add another 5-Star review.

Customer communication and support is very poor. Deliveries are not timely or complete! Do not pay…read moreuntil you know the delivery is complete. Design errors in measurement were difficult. Product is nice once installed but the experience is very stressful and difficult. Timelines not respected.

Absolutely excellent in all respects. Anisha helped me select a cabinet and countertop for a…read morebathroom remodel. Wonderful, friendly, helpful, efficient. Great business, highly recommend

I definitely give this company 5 stars. James is so professional and the quality of work is…read moreimpeccable. He is very thorough and precise and really knows what he is doing and talking about. I am a repeat client and plan on using him for future work. The first job he did for me was a kitchen remodel and it turned out so good that it led to him doing more work for me. He really listened to what I wanted done and had great ideas when I couldn't decide what I wanted in certain areas. You can tell through his work and attitude that this line of work is his passion. I have had people in the past screw me over with money and poor quality work, I am so happy I found him. I would definitely recommend him, you will not regret it.

From the owner: Here at JDJ Design Group we care for and provide quality craftsmanship. Each project allows us to…read moreshowcase the skillet and passion that it takes to turn nothing into something for each and every client. It's simply "Your Home, The way You see it"

Great selection, a little overwhelming, but at least I had my interior designer and her assistant…read morealong for the meeting with Melanie. Melanie was very helpful and kept us on track and fairly within the budget my husband and I wanted to stay at/nearby. An odd thing happened when we were there in May, though, and I felt compelled to write about it. We were talking and frankly, having a fun time-so that meant a little bit of laughing. I mean, you WANT your clients to have fun during what could be a daunting task! So while we were on one side of the building, another rep (I think her name was Pat? She was on the taller side, I'm pretty sure the dog roaming the business was hers as well, and she had curly gray hair) came over and brashly reprimanded us for laughing too loud bc "she couldn't hear what her customer was saying". We all looked at each other like, "WOW! Did THAT just happen?" we are grown women and CUSTOMERS and she handled that extremely unprofessionally and in such a condescending way. She could have easily come over and said in a sweet way with a smile, "Hey! Y'all seem to be having so much fun and it makes me smile, but is there any way you could laugh and talk a little more quietly? I am having difficulty hearing my current client. Again, please have fun! I just need a little help with being a little quieter." We would have completely understood and would have done just that! However, when you come over and REPRIMAND grown adults for laughing while doing business, it put a bad taste in my mouth for that showroom. Also, my interior design team both mentioned that neither of them have ever had a situation happen like that. They felt like they needed to apologize to me as their client! Melanie was wonderful and thorough and handled that brashness like a champ. She is a gem!

I had never been to this store before but it was recommended by my contractor. When i visited mid…read moreday in a Wednesday which I would presume is not peak time, there were no customers in the store and 2 employees. I walked around with my friend and quickly selected what i needed but the salesperson refused to assist me because they are assigned by contractor and the person assigned to my contractor was not available. She then went on to chastise me for not making an appointment. I literally just wanted to order and pay and she couldn't assist. Fortunately Fergusons is right down the street and had a great experience there. Spent 20 minutes and got everything I needed.

Conor and his team are AMAZING! From start to finish they are on time, professional, and they get…read morethe job done. The quality of their workmanship is outstanding! I would definitely refer them to anyone looking for any type of home renovation! Lastly, if you want premium quality products and fair pricing look no further! Im glad I made the right choice! Honeycutt Group gets a rating from me!

I hired Honeycutt to redo my guest bathroom floor. I'd it done last year by KJ Natural Floor. The…read moretechnician laid the floor tiles unlevel even though it was on a level concrete slab. He blamed the floor but it was level and it's on a slab which he also claimed. I found Honeycutt and Travis came from the Charlotte location to for an interview and give estimate. I like Travis. He quoted a price that was a little high but I was ready to get the floor done because I was scheduled to have Ankle replacement surgery (September 3) and then go to a nursing facility for 10-12 weeks. He rushed to get me on scheduled. He contracted a crew who is very competent BUT wasn't reliable. Travis said that they did million dollar properties. My home is not a million dollars home but it is mine and I want the same services because my money pays just as a millionaire does. Martin is the supervisor and Hugo, his tile guy is capable of doing great work but you have to stay on both. Martin would come with Hugo to get him started and leave without telling me. Hugo would do the same. I had to call Travis several times to find out where there where and if they were at lunch or done. Travis said that he had multiple jobs going and he pulled them to help me. I appreciate that but my job was not a priority. The first day, Hugo came late, removed the tile, worked for an hour and left. He didn't tell me and left the back door open and the garage. Travis said that he may be at lunch but he could have told me. Travis did speak with both Martin and Hugo. Hugo would tell me each time from then on. I just had to work on his schedule. He was supposed to remove the tile down to the concrete slab and level but he left all of the thin-set and placed the tile that I purchased on top of the old. He made it level but the floor is set high. I have issues with falling so my concerns with falling is great. I purchased two marble transition pieces; one thin and the other wide. Hugo said that he used the new thin but it looks identical to the old. The wide transition piece was out of stock. Travis said that he go get it and let me deal directly with Martin but he'd be available to supervise. He was just going to let them do the the work and give me the price. Travis offered to clean my bath because I wasn't able. I purchased cleaning supplies and mops but he must have been busy with opening the Raleigh location because he did not come back to clean. He is working alone so I get it. He asked where I would be at the nursing home so that he could send flowers. Martin has not contacted me about the transition piece so I am going with another company. He did the quarter round and it was awful. Hugo came and did it and it looked great. He also removed two tiles that didn't go with the other tiles. Travis had him fix it. Obviously, they both have specialties but just getting them to do it was the issue and that is why I gave a 3.