They do not answer the phone, ghost you, it's awful! My home was outfitted with these cabinets and…read moreI want to add a wine cabinet set up, and can't get an answer, nor can my contractor. Ridiculous and awful customer service. Ugh.

I shopped at a few companies for my kitchen project and I decided to go with Apex Cabinets. If you…read morewalk in here just to get a quote, this is not the place. I was amazed by their customer service! I had an appointment with their designer Pat Everett and she walked me through the entire process. She took her time and explained everything to me as it was my first time. The other companies didn't provide me this opportunity. They assumed I had done this before. Pat couldn't talk about pricing until she had a design in place which was understandable. She came to my house, took measurements and we talked about my wishlist. She educated me on the different options. From start to finish, Pat was very responsive and extremely detail-oriented. She's everything you require of a designer/sales person and is honest, as well! Apex Cabinets won my business because of the excellent customer service! I couldn't have done this project without the wonderful Pat Everett! An amazing designer! Thank you for my new beautiful kitchen!

I have been trying to get Geo to come back to my house and repair the scratches on my stove for ONE…read moreYEAR at this point. The staff at Geo is definitely lacking in communication skills. My porcelain countertop cracked where they should have put in a seam and it is under warranty and they still have not come out to replace it. I would not recommend Geo to anyone.

We had a horrible experience with Geos. I would not use them for your kitchen countertops or solid…read moresurface backsplash. We had a contract for a solid surface backsplash and when the installer arrived he was using 2 small pieces behind our stove? The seam was going horizontal and not at all what we agreed on! The owner proceeded to tell me that was common practice and in the mean time his wife was texting me that that was not acceptable and Ross (her husband and owner of the company) has a solid surface backsplash and it does not have a horizontal seam half way up! After many terrible conversations (where the owner spoke extremely nasty to me multiple times - once on speaker for my builder and his team to hear) they came back with a solid surface as we had contracted for. The owner came to measure- he did not use a laser to measure. I later learned from my builder that a laser is used to measure in this field of expertise. Our solid surface backsplash is all over the place- it was cut too short in 3/4 of the kitchen and then at an angle under our hood- the installer used white glue to try and hide this (now we have globe of white glue everywhere!) It is a HUGE mess! We have been left with a mess and would advise you to not use Geo's.

Horrible experience. Basically I was told the wrong sink size for my cabinet. I was also told my…read morestandard size 36 inch cabinet which had water damage on both the floor and wall could be repaired, the doors could be modified, it would be modified and the gaps would be filled in with would pieces. When I mentioned it would be less expensive to replace and my concern about mold. I asked for a refund of my deposit and was told corporate needed to approve it because he had been paid. I called corporate and this is a franchise and the franchise owner needs to issue the refund. I have filed with the better business bureau after receiving this voicemail. "Hey Molly this is Mark with kitchen tuneup hey I just got off the phone with my corporate folks just understand the new a a contractual agreements _ _⁠_⁠_⁠_⁠_⁠_⁠_ with our new um new owners and and I'm not shell the deposit is nonrefundable but you have they give you 90 days you know just in case you go decide you want to do it um you know however that that is up to my discretion how long that is so say yes LOL I'm gonna have to wait till August September whatever on we you know we can put you on the calendar um I think I'm gonna be able to find work next week I got somebody just today that's got a a a a couple... Next week that I may be able to possibly _⁠_⁠_⁠_ I really really you know I want to work with you so but I did have a phone that's why I want to call me I don't see why there's any reason you know you might want to get a new cabinet but you know with everything going on we can still paint your cabinets and do the cabinet in front of the front of the sink just the way it is today and then when you decide to get the new cabinet you know and if you want somebody else to install it fine if you want us to install it fine um and we can get the doors off of that new cabinet that you get and a week and then come out all agreed to come back out and repaint that and a take the doors back and repaint the box so that they all match in so give me a call to discuss and you know I know you're a little stressed out yesterday so um hopefully you know you were able to take a couple breaths after I left I can get on the want to I didn't want to frustrate you anymore so but when you get an opportunity give me a call but obviously a you know if you want to move for like I said let me know I need to know by today because I got a pick the doors up Thursday because I have a guy that comes out to me I have to let him know so please let me know the best number to reach me is on my cell phone The crazy thing about this is in my home he said I already got paid. I can't issue you a refund. I'll go to corporate for you and see what I can do. I called corporate after he left and was told he had to give me the deposit back. I just want my deposit back. I already had to cancel a plumber, an electrician, countertop installation and tile and paint. Please return my deposit and let me finish my project some where else.

I am so late on posting a review but better late than never right! I cannot say enough great things…read moreabout this company, I had scheduled a couple of estimates when we moved into our new home but what made me choose kitchen tune up was the fact that they were affordable and their salesman Tim was on time, very knowledgeable, great to talk with, and you can tell he was very confident in what they do. I love the fact that it's family owned cause I think it's great to support small business around our area. Mark, his son Blake and their family friend ( please forgive me I forgot his name!! :( ) were outstanding, they were always always always on time, very clean, very detail oriented, and were so patient and kind when my kids would ask them all these questions while they worked lol. The kitchen cabinets/ island turned out more amazing then I could have imagined. Thank you guys so much for doing such a wonderful job and making my dream kitchen for this house come to life

Dirty, deceitful, and disrespectful liars. My father, grandmother, and I sat with one of their…read moresales people and he promised that they would also install the new faucet along with installing the countertops and new sink. I clearly remember my Father asking this sales person three separate times during this conversation about the sink if they were actually going to install it and they said yes. This was a big reason we decided to spend money with them. Once the installers arrived they refused to do the promised work because they didn't have plumbing insurance. We called and spoke to three different people at their company to either get the cost of the plumber covered because the salesman lied or to have it done. We were put through to the owner of the company who was extremely rude. Instead of providing great customer service, the rude and arrogant owner instead threatened to put a lien on the house if my father did not pay even though they did not do what was promised. Horrible people and liars from their owner down to their sales team. Avoid at all cost.

Just moved here from Miami, FL and I am starting to think businesses here do not want to make…read moremoney. I had Atlantic come out almost 2 months ago for a quote on a bathroom remodel and still have not received one. First time I called to get an update, Danny said I would receive an estimate by the end of the week. That didn't happen so I reached out again a week later and got no response. Completely unprofessional. Expecting my first born next month and was looking forward to having my bathroom done by then. PS. The employee who came to measure the bathroom for the estimate walked into my house through the garage door when he arrived. Scared me and my husband. Please make sure you knock at the front door when arriving at someone's house.

Guys...... Raleigh Premium Cabinets- These guys are simply, handsdown, THE BEST! They have an array…read moreof different products, all beautifully crafted and I would say very economically priced! I had them come and redo my kitchen years ago and I just called on them again to do our bathrooms. When I spoke with Ted, he remembered me (that never happens) and told me that David would reach out to me to schedule and sure enough, David called quickly afterward. We were able to put something on the books for the very next week and now I have beautiful cabinets! Also, when David came to take measurements, he checked out our kitchen, noticed a slight blemish with one of the seams and told me he would fix that too- without skipping a beat! The best part was the professionalism. Somehow, the night after the install, there was a leak in one of the new cabinets. Not only was David quick to respond, but he told me he would do whatever it takes to make it right. You just don't see this kind of customer service anymore. David and his crew were quick, super nice, fixed the leak, tore out the sheet rock, called a sheetrock repair guy and painter to come out and complete the job free of charge. I could not be more grateful and happy that I found these guys. When we move into our next house, I know that I will be calling these folks again. They have me for life. Thank you so much David for all you have done for us. I am SO happy with the product, and I am even more happy with the service you provided. #RPCFanForLife #RaleighPremiumCabinets #TreatedLikeFamily #GetYourCabinetsHere

Excellent work, quality cabinets and the guys are absolutely professional! From our first meeting…read morewith Ted to our installation with David and Jose, we had a great experience. We chose the J&K Dove White "E" line. Apparently this is the J&K budget line, but you would be hard pressed to find anything budget about them. They look beautiful and have a good solid feel to them. Any little adjustment that had to be done was done and made to look as if it was all there from the beginning. David wanted to take pics when he was done, but I wanted him to wait until the whole kitchen was done because it didn't do the cabinets a justice to not see them in a finished kitchen. Rest assured, we will have him come back when it is all done to take pictures to really show how nice these cabinets are. I would absolutely recommend them for your next cabinet job!

I purchased plain white shaker cabinets in 2019 from Cabinet and Closet Depot on the recommendation…read moreof my contractor, Reno-Pro. At first, everything seemed fine. But almost immediately afterward, the cabinets started bubbling and peeling--despite the owner claiming they were solid maple. I reached out to the owner repeatedly, and he ignored every single message. Only after dragging my contractor into (Reno-Pro) it did he finally bother to call me back. His excuse? That the damage was my fault because the cabinets are supposedly only meant to be cleaned with a dry cloth. If that's truly the case, why on earth would he recommend them for a kitchen? And why did he originally tell me they were solid wood? After several attempts to get answers--plus leaving a negative review--he reluctantly replaced a few doors. He even showed up with his secretary, who parroted his claims despite never being part of any previous conversation. A year later, the exact same problems are back. The cabinets are bubbling everywhere: top, bottom, sides--you name it. The quality is absolutely unacceptable. If these cabinets can't withstand basic, minimal cleaning, the owner should have been honest from the start. I would have gladly paid more upfront instead of now facing the cost of replacing my entire kitchen. This company is interested only in making a sale, not in providing a product that lasts. Save yourself the headache. Do not support this business. You get what you pay for--and in this case, what you get is complete garbage.

I had a very clean and quality kitchen built for this company. Thanks Cabinet and closet depotread more

I was completely taken aback by how CCKB handled our installation--and the customer service was…read moreeven worse. If you want the short version: unless everything goes perfectly, you're risking your hard-earned money. Keep this in mind, I spent over $5,000 for a countertop and was provided something incorrect, and was mocked for thinking someone should apologize. If your installation is straightforward, you might be fine. But if anything--anything--goes wrong, be prepared. CCKB takes zero personal responsibility and will deflect blame onto anything or anyone else. Some background. ~15 years ago, I worked in the kitchen and bath industry. I'd heard some rumors about CCKB back then but never had much direct experience with their work. Fast forward--I was referred to them by a remodeling company. I hesitated, but decided to give them a shot based on the referral. Also worth noting: I've been involved in over four dozen kitchen installations and personally built eight wood countertops. I know how to template, how to handle out-of-plumb walls, and how overhangs work. I'm not a random customer. We had a single slab of honed quartzite, very specific design specs, and a setup that was 100% ready--walls, cabinets, and layout. During templating for the makeup vanity, it was even noted that I requested an extended overhang on the left side (near a doorway). The right side was bordered by a tall pantry-style cabinet, and the back edge met a wall that was out of plumb (which we all knew going in). What showed up? A completely botched countertop. The right side was cut at a ~15-degree diagonal--shorter in the back than the front--leaving a 7/8" gap where the counter should have been flush with the pantry cabinet. Think of a rectangle with three straight sides, and the fourth side hacked at an angle. To be fair, the installer did the best he could but neither him, nor the installation manager offered any recommendation on how to fix it. They originally offered to cut the finished left end, but neither my contract nor I could see how that would fix anything. The suggestion to fix this, came from me. After measuring the angle, there was only one way to fix the gap "Scribe it to the cabinet" just the way the template should have been done to begin with. So, he cut off the angled portion (with an impressively steady hand), but we lost the overhang we had designed. I told the install team I wasn't happy, and then, silence. No call from CCKB--just an invoice. When I finally called, I spoke with someone who I believe is a co-owner. She kept insisting the issue was due to the back wall being out of plumb--totally missing the fact that the actual error was on the side, not the back. The template and CAD drawings showed the measurements she said and the mistake was "the wall being out of plumb"; however, after speaking to everyone NOT associated with CCKB, the mistake was clearly the cut. I tried to explain calmly that this wasn't about the wall--it was a simple length measurement along the side. She repeated herself again, ignoring the facts. I finally told her, "I don't think you understand what I'm trying to say." That's when she laughed at me. Loudly. Mockingly. She then snapped, "Okay, what do you want?" I said calmly, "I don't think I should be charged full price." Her response? "Fine. I'll give you $200 off." I told her I appreciated the gesture, but what I really wanted was an apology and some accountability. Instead, she laughed again and said: "What do you want me to tell you? That you're right? Ok, You're right! *mockingly* I'm sorry, you win! Does that make you feel better?!" I was stunned. Her tone was completely unprofessional and condescending. I told her I just wanted acknowledgment of the issue, and an apology would have been nice. Let's be clear: the only reason this install was even usable was because I guided the installers on how to fix it. The installers had no plan. Bottom line, every company makes mistakes and I believe that's human. But how a company responds to those mistakes defines its integrity. CCKB failed that test completely.

Just had my kitchen and bath remodel completed today with Carolina Custom Kitchen & Bath. They did…read morea fabulous job from A to Z. I am very pleased with every aspect of the job from ordering through installation. I highly recommend them for your solid surface counter needs. Next, the plumbers! Dan S.

We just had a small vanity counter installed this morning and can't be happier! This is the third…read moreproject we've done with Absolute Stone in the past year and had a good experience overall. What makes this moat recent project so special is how well the veining ended up being spread across the counter. You can see in the attached photo that we have a small half-bath vanity. We risked by selecting Michelangelo quartz because of its dramatic veining, which could look strange on such a small surface. We could potentially end up with a completely white counter and a small splash of that dark veining on one side. But whoever cut this stone for us did an outstanding job at choosing the perfect piece of stone for the veining to be spread well. We're so happy! As I mentioned, this isn't our first project with Absolute. Earlier this year we ordered another quartz vanity counter for the guest bath and a bench top for the master shower. Both of the previous projects went well. It was convenient that Absolute had a good size showroom in Cary, their staff was responsive throughout all projects and we had zero issues with the installation. Selection of stone is sufficient (not too large but enough to find something you like). All in all we are happy with our experience and totally overjoyed with how the most recent vanity turned out.

Leah was very responsive to our initial inquiry about visiting the showroom to select a countertop…read morefor our kitchen remodel. We selected Silestone in Desert Silver. Scheduling the tempting and installation was very easy and flexible. The installation team was incredible and very professional. We are thrilled with the final result. We will definitely be shopping with absolute-stone in the future for an upcoming bathroom remodel.