I recently had a granite counter installed at our cottage in Caseville. Brandon was great to work…read morewith and the counter is beautiful. I called Bradon to confirm the install date and mentioned I might have trouble disconnecting the sink, dishwasher, and garbage disposal, he said no problem his guys would do it. Yes they did it alright they didn't disconnect anything they cut through everything, drains, electrical everything then through sink in garage wrecking disposal. That whole mess cost several hundred dollars with parts and labor. NOT HAPPY

Many thanks to Tile and Stone Works for the amazing job and making my kitchen look beautiful. The…read moreinstallers were so kind, professional (even played with our daughter and our dog) and made the experience amazing! I cannot wait for my bathroom to be done by them. They were able to make sure our island and countertops were in before thanksgiving , we were not expecting them to be in but it was surreal the timeline they predicted especially from Radu (he did our initial measurements and was knowledgeable and explained every step in detail) to final details after the installation. Disclaimer: the dishwasher is not in yet. And still a lot to remodel in our kitchen. Melissa was so helpful/knowledgeable and knew exactly what I wanted. I do not know how to thank her enough for her input. Ps.., Melissa we will ba calling after the holidays for bathroom countertops

Came here as suggested by my contractor and designer. Pretty much the only other showroom in the…read morearea other than Ferguson if you need plumbing along with lots of other things for kitchens and baths and want to see it in person. I called to make an appointment as suggested when coming in and making the appointment was easy over the phone. Inside had a ton of different well known brands. Along with toilets, vanities, and especially fixtures to name a few. When I got to the appointment, the front desk ladies were very friendly. Unfortunately, that's where the friendliness ended with my visit. My sales associate, Nicole was knowledgeable, but her customer service was absolutely horrible. She gave some advice, but it felt like it would be better if I knew exactly what I wanted and she can just point me in that direction. If you're coming just to browse or get ideas, don't book with Nicole. She did not seem to have patience for me on my indecisiveness/not knowing what I wanted yet. She didn't ask my budget or much other advice or questions. She had a very condescending attitude, like I was annoying her. We went and looked at all of the different brand names. I really didn't feel like I got much design help from her. She did at least show me some of the handheld sprays in the shower area in the back of the store. I asked her for a quote list and she said she'd email it to me. We spent about an hour or little less at the appointment. By the end of the appointment, she said I hope you didn't feel rushed. Which in reality I did... I waited a few days and her email never came and I had to call the store to ask for it to be resent again. She did do a good job with emailing me back-and-forth because I had questions about the quotes and pictures she gave me. She was prompt. Definitely compare and contrast what is cheaper. I compared my selections to websites like Wayfair. The faucets and shower fixtures were cheaper from Wittock. But the accessories like towel bar, toilet holder, robe holder, etc. were cheaper through Wayfair. When I was ready to put the order in. I emailed Nicole and she gave me an order number. She told me to then call the front desk to them put the order in. Gina, who processed my order was very nice and helpful. You either can put down 1/2 of your order or the whole thing. My order took about a week or so. Except the shower faucet was a newer design and I was told it would take about three weeks. I did ask Nicole to send me some similar shower faucets that were in stock. She kind of condescendingly made a point that I didn't like any of the other in stock, shower heads. But within a few days, the showerhead I originally ordered was available. The products that I ordered were all great. They were all Delta product, so I felt like it was trusted brand. My contractor picked up our items without issue. The products are beautiful and are what I ordered.

BEWARE THIS COMPANY LEAVES FAKE GOOGLE REVIEWS. They've since deleted my review and have left EIGHT…read morepositive, 5-star reviews in a matter of a week about the sales representative, Nicole... How do I know they're fake? They all have the same amount of likes, which is over 10. What review gets 11 likes in 7 hours about a local supply store... "Sonny", DO BETTER! Since my review got taken off Google, here it is: I'm not sure where all these fabricated, positive reviews about the sales repressive, Nicole, are coming from... She must be really pushing for positive reviews... Recently, I walked in and got a blue plastic tag, but I guess I didn't win the color-coded lottery (in regards to the color of the tag) because I got stuck in the back corner with the woman who rightfully belongs there. To start off, I gave her my budget, and instead of being understanding and helpful, she laughed directly in my face. Who knew $1,700 wasn't sufficient for a faucet? Not me. Clearly this was comical to Nicole but I didn't find it humorous whatsoever. Maybe Wittock supervisors need to speak to their staff or amongst themselves to figure out a plan to deter anyone not willing to spend $3,000 not step foot on the premises. The kicker is, you can find pretty similar fixtures (if not the same) elsewhere and pay a fraction of what you would at Wittock, but Nicole will tell you otherwise. DO BETTER!

We are very happy with Shelby design center. They Installed our new Kitchen. New Wood floors…read morethrough out the out Including the basement. They also did two bedrooms in carpet. They were their own time. Did a wonderful job. I would recommend she'll be designed centre to anybody.

Large selection of lights for both indoor and outdoor. Friendly helpful staff that tries to help…read morebased on your style of home and decor goals.

We were referred to the Shelby twp location by a local cabinet store. Maria Brinker was our…read moresalesperson-she was extremely knowledgeable and was able to help us select high quality fixtures for our kitchen and bathroom. I compared the prices they quoted us with amazon and other online retailers and theY were competitive (I aLways check to make sure). Although they are a little far from our home, they have a massive selection of various kitchen and bath products. Better to make an appointment before going in to store.

Great Store! Always lots of stock. Workers very kind, will show you to the items your looking forread more

Great customer service in the showroom, when measuring and during install of my new quartz…read morecountertops. Crew was friendly and the staff answered all my questions. I shopped around and got good value overall and love my new countertops.

Luke and his crew installed a granite countertop for us. As far as I am concerned, Luke and his…read morecrew set the standard for any contractor allowed in our home. They are a class act, efficient, courteous with attention to detail. Made sure we were completely satisfied with the product and installation. They went above and beyond. We are very happy with the whole process from Cheri our salesperson to Luke and his crew. There are many granite suppliers in the metro area, I'm glad we found Detroit Stone. Customer service, sales, selection, Installation without a doubt the best in the area. Thank you, your hard work is appreciated.

Laura Potter at the Kurtis Utica location is amazingly helpful. I came with so many questions about…read morehandles and knobs for my kitchen and bath remodel and Laura was so patient and helpful in explaining just what I needed to consider when making my choices. She helped me visualize the options in several different ways and by the end of my meeting with her I was confident with my decisions and armed with information to make the installations go perfectly. Laura Potter was simply marvelous.

Very disappointed with the workmanship. Shower tile slanted away from the drain. Had to rip out and…read moredo over. Now after shower water drains into main bathroom floor. Call for repair and told shower door installer will not come out to repair until after COVID. They had no issues to install last summer but now they won't repair.

Sandra is the best! Easy to work with, communicates really well! I needed some help, and she came…read moreto the rescue, I wouldn't recommend anyone else!

Went into this store , nobody knew anything of what I was speaking about...mentioned updating a…read morebathroom and tub area and spoke to a total airhead that was fixated on closing the store down for the afternoon and had no clue of what my inquiry was...BATHROOM renovation....aka...KSI...don't waste your time at this place...very rude customer service...