I cannot say enough about this place. I'm a 64 year old single women, and over the years I have…read morebeen led astray many times by auto mechanics looking to make a few extra bucks off of your lack of mechanical knowledge. These two gentlemen went above and beyond to help me. At a beyond reasonable price I might add. I had a fuel line leak, and it was explained to me clearly what my options were and they respected my decision and had it fixed while I waited. Many other customers came in while I waited, and I watched them go the extra mile for each and every one of them. You could tell by the very interactions and conversations, that every customer left with the same gratitude for their service that I did. Well done guys and thank you for service to our community. I will highly recommend you. Thank you again.

Called in the afternoon to find out if they could get me in for a Vehicle inspection before I…read morecommitted to a purchase from a Car Dealer in the area, Joe fit me in the next Morning before 10:00am Good Customer Service. When I arrived, they got me right in Joe & his Guys took their time to explain the issues with the vehicle & potential cost of the repairs, Very Fair and Honest evaluation of the vehicle's issues to help me make my decision on my purchase. I drove almost 45min. to look at it & ended up not getting the vehicle, But I would definitely Go back to Joe and will refer him to others in need of Car Repair work because Fair & Honest & Upfront,,,,,,,,, CUSTOMER SERVICE is Hard to find any more. Thanks Joe Bill K.

Good service done on time. They gave my recently purchased '09 Ford Escape a thorough going over…read morelast Summer at no charge. Took it back for whatever service it needed this Spring, and it was minimal. Pleased enough with their service that we just took our Lexus in vs driving it to Brook Park.

Has serviced my cars for at least 10 years.........ALWAYS great service with FAIR pricing for work…read moreperformed............

My chevy van "excellent condition for the year" was leaking gas when I was putting gas in it. I…read morenoticed the hoses on the gas tank were dry rotted and cracked. I pulled in and told the owner I wanted the gas tank removed and new rubber hoses installed. Simple. Couple hour job for a rookiewith no lift. Simply drop the tank down, pull off the cracked vent hose, fill hose and fuel line. Put new ones on and put the tank back I am also a skilled mechanic but am now disabled and cannot do this repair. He told me this would cost several thousand dollars "WHAT!. Then he said it would wind up sitting there for months "why? I thought". He suggested I find an antique car restoration company. Really? Are you kidding me? It's just a simple carbureted chevy van. I just needed a few hoses replaced to stop a simple small leak. Super easy. I was willing to spend a few hundred for labor, though we never got that far. It was like he couldn't hear me explain it just needed some hoses or just refused to hear what I said out of arrogance. My daughter and I walked out thinking "what the hell was this idiot just talking about? "Thousands of dollars ". This was the most ridiculous thing a mechanic has ever told me. Disgusted I went home. My 17 year old daughter and her boyfriend dropped the tank and replaced all the "3" hoses. It took her about four hours "many breaks and they are not mechanics". It cost about $20 for new hoses and clamps. Done. Runs like new. I dont recommend this mechanic as he was unreasonable, condescending and apparently is unskilled in working on a simple uncomplicated, un-computerized, carbureted chevy.

Having just recently moved into the community, I was searching for an auto repair shop for service…read moreand to build a rapport. I walked into Ondus and no one was at the front desk. No problem! I figured this is a small shop with busy people. After waiting nearly 15 minutes, I made myself known and was greeted harshly. Not a fan. I give these people hard earned money--and a little kindness would have went a long way. Never to return to these jokers.

Went there looking for tires i seen on thier website.They were priced at 196 each and on thier site…read moreit says installation was included in the price.Then they looked in their system the tires were priced at 233 each and then they were going to charge for installation on top of that,so the price was a lot more then thier website price so I told them if I couldn't get it at the website price I was going somewhere else.So they said you might as well go so.ewhere else cause it wasnt going to work out,got a little cocky,To me that is false advertising, just for a little I would get my lawyer involved.Dont want to get anyone fired but that is ridiculous.

Horrible service. Took my 2025 Cadillac for oil change. They called and said they needed to…read morecharge me 140.00 for new lug nut and post. Mine was stripped. My car has 15k miles. I said no, there was nothing wrong when I brought it to you. They sent me on my way with 4 lug nuts on a Saturday. Totally unsafe! Another guy was there arguing with them about damage to his jeep. Stay away!

had my car towed from them about a parking violation; they towed my car legit 1.1 miles away to…read moretheir lot, and had me pay 260 dollars to get it out of the lot. They first told me to pay 290 but I got it down to 260 once I asked why it's that expensive (especially for that close of a distance). The car was only there for a couple hours, I don't understand the insane pricing and how they wanted me to pay almost 300 dollars at first. Also did not give me my parking ticket I had to pay and texted me on Facebook messenger 2 days later about how they had my parking ticket; the police said it should have been in my car. Very inconvenient and not the most organized.

Get my service work done here on my regular car as well as my classic 1962 Corvette. Very good work…read moreby friendly people. I have known Lester, the owner all my life. Honest guy!

Recently had Juan do some work on my car and I am very happy with the way he does business. When I…read morereached out to him he was quick to respond and was very flexible with his availability. He gave me very competitive pricing and the work he does is professional. He's reliable, honest, and trustworthy. He's now my go to guy for auto repair.

The undercoat was very thick and black as requested. They even coated way up inside of my hitch…read morereceiver. Amazing job!

My vehicle broke down on the Ohio turnpike. I had my car towed here. Family owned business, very…read morefriendly! My car battery died as I was traveling East. They checked the entire car to figure out what was going on. Turned out to be nothing. If my vehicle ever breaks down near them I will definitely come back.

We just moved from Columbus to Lorain and have found our tire and service center! These people are…read morefast, friendly, and more importantly, honest. Very happy with our experience and plan to bring all our vehicle needs to Deichler's.

Thank you for great service price on my new Corvette tires, friendly knowledgeable staffread more

Mr Tire/Monro is in deep financial trouble and you, as a customer, will suffer if you come here…read morenow. I've been going to this location for years but we are now done. The staff now consists of two techs and the manager. You could wait up to 7 hours for a simple oil change but, surprise, you can't wait there. With no staff to watch the front they are no longer allowing customers to sit and wait for their vehicles. I had to walk home, at 70 years old, with bad joints and hearing aids, in a dangerous heat index and pouring rain, because I couldn't wait. I called corporate and their response was, gee, thats really terrible, we can send you a $35 store credit for your next visit. You just tortured me and you want me to come back? NOT going to happen. Unless Monro saves itself, don't patronize because YOU will bear the brunt of the cuts. Quality and service are now gone.