Add a photo First Fed - Port Townsend Branch 3.3 (15) Bank in Port Townsend, WashingtonClosed Overview Reviews Photos About Google review summary 5 4 3 2 1 3.3 (15) Reviews All account2 fees2 Sort by Most relevant Newest Highest Lowest Gabe Corbett Local Guide·15 reviews If I could leave negative Stars here I would these people have no respect for any kind of honest people I had an account with these people for 3 years and a few months in I had an employee whose name I will not disclose out of respect for ... More Stephanie Dickey Local Guide·78 reviews·57 photos 2 years ago I have several accounts at this bank. As far a personal bank accounts, the people, the care is A+. Port Townsend branch cares about its people. They are wonderful. Kudos to the branch manager. ... More 5 williwaw studios 1 review·5 photos 4 months ago Be careful, don't trust anything they say, read everything very carefully. Tabitha Miller 3 reviews·2 photos 8 years ago The Port Townsend Branch takes pride in knowing their customers and will greet you as soon as you walk into the branch. First Federal is truly a local community bank! 1 luxmi love 3 reviews·1 photo 8 years ago We take pride in providing the best customer service! As a customer said " PT team is Great, No, they are fabulous at providing customer service". 1 Dave Grainger 3 reviews 5 years ago Excellent service, nice people with whom to deal. That person doing theater costumes must be a sore head! Dan Näsman Local Guide·57 reviews·3 photos 7 years ago It's the quintessential home town bank and is very supportive of community programs and services. Bianca Fredrick 4 reviews·1 photo 5 years ago Poor costumer service makes coming to the bank very unpleasant Johanna Perkins Local Guide·297 reviews·155 photos 7 years ago Happy place to visit. Knowledgeable staff. Marcos Lopez 6 reviews·6 photos 4 years ago Terrible customer service Simon Local Guide·127 reviews·120 photos Edited 2 weeks ago On Feb 26, 2026 asked to deposit a check from UK. Assistant manager told me they don't deposit international checks, and all they could do is request the money from a third party collection agency that will take about 20 weeks and cost a ... More Photo 1 in review by Simon 2 Polly Local Guide·16 reviews·1 photo Edited a year ago Jerry Asher Local Guide·48 reviews·202 photos a year ago Greg Pearson Local Guide·28 reviews·11 photos 7 years ago Connor Chisick 1 photo 8 years ago Grymm Dupp Local Guide·29 reviews·240 photos 9 years ago Gabe Corbett Local Guide·15 reviews just now New If I could leave negative Stars here I would these people have no respect for any kind of honest people I had an account with these people for 3 years and a few months in I had an employee whose name I will not disclose out of respect for them but basically I wanted to send my own money to a friend of mine and the only way that it was possible was through a wire transfer this employee had denied that wire transfer she said that I wasn't physically prepared and mentally prepared to do this transaction a couple weeks later I went down there and at this point I'd been in the branch probably around 10 times this person asked me to present ID and she made me pull off my hat and my glasses so that she could visually confirm that the person was the same in the ID there was no real reason for her to do that but she did it anyways that was the next straw I had a couple more interactions with this person and she was just rude to me on multiple occasions so after a while I chose not to go into the branch to do my banking I chose to do only the mobile check deposit and for a long period of time the check would be ready almost instantly and right around a few months ago they decided to put a hold on my check for no real reason and I wasn't able to receive my paycheck for about 5 days after I put it in these people have no idea what hard work looks like my day is spent moving literal tons of sand with a shovel I get home and my back feels like it wants to explode but I keep pushing through because that's what real work is I don't think these people could lift a shovel much less move sand I feel like they have no business telling me how my money is able to be used and the Last Straw the place a couple weeks ago I went in the Pennysaver to get my lunch and at the time I had around $900 in my account and it told me I had insufficient funds I was physically unable to access the money in my account so I decided to close the account.. if you're somebody who believes in loyalty and integrity I would strongly advise you not to bank with this Bank these people don't have genuine morals they don't care about what hard work looks like they don't care about perseverance they only care about greed read more

Great service. Staff are very helpful. Helped us with a few complicated accounts. Highly recommend

Kitsap Credit Union employees are polite and helpful, like at all such institutions, but management policies are unfriendly to customers. Because Kitsap CU was offering better interest rates on checking account balances, and because we generally keep large balances in our checking accounts, we switched our checking accounts to Kitsap CU about a year ago. One month later, the pandemic hit and Kitsap CU then dropped that interest rate to half what it had been. So the weeks I spent setting up the new accounts with their auto-withdrawals, auto-deposits and auto-bill paying didn't end up benefitting us. Management says that the pandemic necessitated lowering costs, but they didn't lower executive salaries, for example, so account holders took the complete brunt of that - not surprising, but telling. And in order to qualify for any interest at all, one must use their debit card twelve times a month, use online banking and have at least one auto-deposit, one auto-withdrawal or use online bill paying once each month. So, on one of our accounts, I set up an auto-withdrawal. The company which withdraws money from that account each month, skipped last month's withdrawal and made two withdrawals this month instead. Kitsap CU didn't pay interest because that withdrawal wasn't made last month, even though we had complied with all the requirements they had in place. So even though this auto-withdrawal was set up, Kitsap CU used that excuse not to pay interest. There was absolutely no negative impact on Kitsap CU because that money wasn't withdrawn. They set up this gauntlet of requirements in the hope that they can find a way not to pay you interest. And if you don't think that is intentional, then I've got a bridge to sell you. Don't do business with these people. At our earliest convenience, we are going to be switching to a bank which knows that treating customers well is the smartest way to do business. read more