Absolutely I feel fortunate to have found them. Late one night the septic alarm went off for first time since we moved in 18 years. Stopping the blaring was not easy (because the malfunctioning alarm off switch, a mislabeled electrical panel, and more. Anyway, in the morning hubby called the septic company that most recently pumped our tank two years ago and was told about the diagnosis service charge and that they'd probably need a $600 pumping before they could work. And if they diagnose electrical (like pump or the alarm box), they need to call the electricians who'd have another service charge... in the meantime, I searched online and saw the rave reviews for Kitsap Septic. So, I called and was told it sounded like electrical issues (pump, floats, and the alarm box) and that it's doubtful our tank needs pumping! I was told to call Aquarius pump and they'll prob use a sump pump and then take care of things quickly, correctly, and at a reasonable price. (And if the tank does need pumping, they'll call him.) It all went exactly as expected. Aquarius Pump came e as to the next morning and got it working enough to use the plumbing, but said to fix it properly, he'd need to return to replace the pump and alarm box. In another couple of days, it was just a memory. Except we now have a fantastically honest and highly regarded Septic service who I feel about recommending!!! read more

Kitsap Septic - Our tank lids. With no evidence of the work that went on! - Septic Services Near Me - Port Orchard, Washington

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We suddenly realized our septic tank needed to be pumped right away and called Kitsap Septic. We used them a year ago and were thoroughly impressed with their service. I've been lax in checking and clearing the filter and now we've literally paid for it. It isn't cheap to pump the tank but that's what the guys had to do. But let's go back in time to earlier this morning. When I called the office to set up the service I talked to Darren who was extremely friendly and was clearly dedicated to providing excellent customer service. He was hopeful his guys could show up today, which is exactly what they did. A two-man team, headed by Ross, arrived not quite two hours later. Ross is a jovial guy who laughs freely and shares his good spirits with you. I immediately liked him. He and his partner made quick work of pumping the tank even though the tank design presented problems, something other companies we've used have complained about. Ross gave us a refresher course in checking and cleaning the filter but just HAD to let us know that if I'd kept that filter clean we wouldn't have needed the tank pumped. In fact on the paperwork he left with our receipt, he estimated the tank shouldn't need pumping for another three years. So, now slightly poorer but much wiser you can bet I'll be keeping up on keeping that filter clean. read more

They were very helpful during a very stressful transaction. Great response time In delivering a complex solution to our need for a new tank.

We had a full tank and backed up line. Called and left message night before, they called back within an hour of opening, sent out a truck in the afternoon and we good to go. Hustin was our technician. Great people skills, explained how things were supposed to work, very careful running hoses, and cleaned up. We continue to get great service from this business. read more

I was in need of a routine pump out and they were able to schedule it on my day off, Ross showed up on schedule and done a fantastic job! Highly reccomend this business! read more

These guys are an actual, local, family-owned business. They genuinely care about who they are serving, and showed me what I didn't need as well as what I did. Helped me to understand the actual scope of the job vs. another business that was clearly just out to make a buck- that other business looked at me with dollar signs in their eyes, whereas Kitsap Septic saw me with compassion. Hands-down the best out there. They know their stuff, AND they care (a rarity nowadays). read more

Kitsap septic was great. Called at the beginning of the week and they fit me into their schedule. They showed up on time and are well worth the money. The tech Trenton was knowledgeable and answered all my questions. Highly recommend this company. read more

I needed a septic system inspected and pumped in connection with the sale of the house. It was a challenge b/c the house is on the beach at the bottom of a steep hill. The family members behind Kitsap Septic were responsive and efficient. They finished the job on schedule and under budget. Highly recommended. read more

Great service, great value, highly recommended! We will recommend them to everyone. The technician was very courteous, quick and friendly. read more

OUTSTANDING service! From the moment I called I was treated with friendly professionalism. Kitsap Septic arranged their service response to coincide with my work schedule and within a very short turn around. Austin was fantastic. Very friendly and professional. He answered all my questions, advised me of the new code updates and was extremely efficient. We had our tank pumped and inspected, which I was given the quote ahead of time. Plus I needed some additional repair work which Austin was able to do at the same time and for an extremely reasonable price. I highly recommend Kitsap Septic Pumping because they were friendly, professional, timely, and efficient. They truly are a family owned company willing to go the extra mile because they care about what they do and their customers. read more

You guys rock! Great service all around. Thank you so much for resolving the septic issue I was having at my restaurant. Saved the day!

I was nervous to get my septic tank pumped. It was the first time hiring someone on my own. They showed up when they said they would and have me some really good information on how septics works. Very thankful for local folks who care about their neighbors! Great job. read more

Extremely honest, friendly service. I've been in my house for five years and assumed it was time to get my system pumped. They said they could inspect first, then pump if needed. Turns out I'm fine and shouldn't need service for years to come. It's nice to find companies who don't do unnecessary service and aren't just looking to squeeze every dollar out of people. read more

Darren and his office team provide top notch service! I've used them for two homes. I highly recommend!

Called for a second look at a bid for work on my Septic, they inspected and told me that first bid was a waste of money and saved me thousands. read more

Always polite & efficient. They're in and out quickly and have taught me a lot about septic care.

Russ was absolutely awesome and nothing g was ever a big deal for him! His brother was very funny and understanding after realizing I hadn't pumped in the 21 years at my house. I asked a lot of questions and instead of punching me like he should have, Russ was patient and was happy to educate about the system I had. Affordable and local and great customer service. Can't get better than that!! read more

From my first contact with Darren, to the site work done by Chris, they were professional, responsive, helpful, and I learned a lot about my septic system. read more

Great service. Insightful, personalized, experienced planning with great execution. Timely and not wasteful, came prepared.

Had a last minute need to clean out our camper tank before the weekend. They were the only place that picked up and was able to answer questions/talk scheduling. All the other places around said they'd call back and never did. Glad we went with Kitsap Septic because they had the best pricing, great customer service, and they really did their best to fit us in as fast as they could. Even though it was a small job for them compared to a large home, they prioritized us as if we were just as important as a house call. To our surprise and delight, they were able to help us out before the weekend, so we didn't have to worry about coordinating on Saturday morning! Total win. I highly recommend! read more

I have used them for almost 20 years for my rentals. Always helpful and professional. I highly recommend them.

Septic tank was backing up. Needed help ASAP. Called at 8AM and explained our situation. Evan arrived that day shortly after noon. Service was top notch. Since my knowledge of how septic tanks work was minimal Evan thoroughly explained everything as he pumped out the tank. Cleared our RV dump line too. Was relieved that assistance was provided in such a timely manner. Will definitely use Kitsap Septic for our next clean out. Highly recommended. read more

I'm a very untrusting person when it comes to expensive services and trying new businesses, even with all the 5-star reviews (there can be fakes), but these guys earned my absolute trust. Whether its dentists, mechanics, or plumbing services, I'm always suspicious of being ripped off. The first guy from Kitsap Septic came by and gave my situation a lookover, and then Ross came by and took care of business. He went above and beyond with the initial overhaul my sepctic needed, and even came back and did some extra work to make it look nice. I had a separate issue that persisted with drain flies, and he came and made an assessment and took care of me at cost for just new lids. Guy is a real champ. Its like 2 years later now and I've had zero issues since. Hopefully I don't run into any new issues anytime soon, but if I do, the only place I'm calling is Kitsap Septic. read more

We are new to the area and have zero experience with septic systems. Ours filled up and I called Kitsap Septic in a semi panic on a Saturday evening fully expecting a call on Monday. To my sheer delight a lady called me on SUNDAY and was a model of what incredible customer service should be . They made a slot for us and came on Monday to pump it. The guy who came was super friendly, very knowledgeable and was eager to teach me how the system worked. I was at a gathering yesterday and PROUDLY recommended them to everyone who was there . read more

Austin arrived yesterday at our summer home in Mason county for what I expected to be a routine tank service. After numerous toilet flushes he determined that there had to be another tank I was not aware of. After calling his office and doing his research he went in search of the tank and was able to locate and pump it potentially saving us from a smelly mess in the future. Austin is quite simply the guru of septic tanks. His patience, determination and professionalism were amazing. My family owes him and Kitsap Septic a huge thank you for their knowledge and operational understand of the world of turds. I offer my highest recommendation. And if he get teased at the office for this review so be it. read more

Is there a worse sound to hear then your septic tank alarm going off and you don't know what to do? Don't worry, just call the folks at Kitsap Septic. Truly outstanding service from the young lady, I think it was Kelsie, who took my call and apologized profusely because she couldn't send someone out right that minute but made sure she got me scheduled in for the very next day, to the guy that called me the next day to assure me that they hadn't forgotten me and their guy was on the way, to Austin, who showed up with an awesome attitude and took all sorts of questions from me and gave me a great tutorial on how a septic system works. These guys all personify what we know in America a "Family Owned Business" is all about. Thanks for the great service! read more

Responsive, personable, efficient! Darren is the best. He made sure to arrange for my tank to be pumped in an emergency situation. Very positive experience! read more

I would highly recommend Kitsap Septic. I called to make an appointment for my elderly mother and arranged to be at my mom's property when they showed up. Austin arrived right on time and was very friendly and knowledgeable. We didn't know exactly where the septic tank was located but he found it right away and went to work uncovering the cement lid. Austin was super efficient, pumped and inspected the tank and took care of a few minor issues. He taught us a lot about septic systems and was quick with some "septic humor" that kept us laughing. Their fee was very reasonable. Kitsap Septic is a great family run business! read more

My family has used Kitsap Septic multiple times now. These guys are experts at dealing with septic systems, with years and years of experience so they have top-notch diagnostic skills. This is a family-owned business where everybody takes pride in their work. They are also honest, easy to work with, really care about makings sure customers are happy and will try to save you money. We've worked with Darren (owner), Austin (Darren's nephew), Chris (who has been working at Kitsap Septic for over 10 years) and Zac. I highly recommend Kitsap Septic. Nice to work with a family-owned business rather than some big corporation. read more

Kitsap Septic - They have all the equipment they need to complete the job! - Septic Services Near Me - Port Orchard, Washington

First of all, the customer service over the phone is outstanding. Darren was so kind and patient helping me find my septic system. He allowed me to send him pictures of where I was digging and help me figure out where my septic lid was. Second, after talking to other septic companies he was the only one that actually asked me what kind of pump out I needed. ( yes, there are different kinds), then educated me as to the paperwork and inspections required by the health department to sell a house. Third, the truck arrived within 15 minutes of our appointment time, backed I to my very difficult driveway like a master, and were professional and well mannered. Both guys were kind to my large dogs and very easy to work with. I could not be more pleased. read more

I had what I thought was a septic failure and was anticipating a complete system replacement. Kitsap Septic responded to my emergent need and pumped my septic and discovered my tank inlet was clogged. They cleared the inlet clog that was causing my backup problem and inspected my system. I had them install risers for easier access in the future. They were very responsive, professional and courteous. They provided me an education on septic maintenance, and I plan to use them for all my septic system needs in the future. read more

Alarm went off on my septic tank so I called Kitsap Septic and Darren was out the next day. Darren was here four years prior so he was very familiar with our Septic Tank System. He pumped the tank and confirmed that either the float or the pump had failed so he called Mike at Aquarius Pump and he was out the following day to replace the float. Darren gave me a very good explanation of how the septic tank system works. Highly recommend this local company! read more

Used them for pumping tank and inspection. Very easy to schedule with. Tech is knowledgeable and friendly, answers any questions you may have about the service. When scheduled they give a window of time they will arrive to your site (usually 2-hr window which is great in my opinion as you don't loose your whole day waiting for an appointment) and will call ahead to let you know they are on their way. Highly recommend this company. read more

We had our septic system back up on us and I determined that the problem was at the tank. I knew it was past time to have it serviced anyway, so I called Kitsap Septic. Ross came out the same day, was super helpful, gracious and just an overall nice guy. He explained everything to me, where the clog was, why it clogged and how to clear it myself if it ever happens again. He then spent a considerable amount of time pumping out my tank that should have been serviced some time ago. I could not have asked for better service! I highly recommend Kitsap Septic for all of your septic system needs! They are locally owned and operated, Ross is one of the owners, and they obviously take customer service very seriously! Thank you Ross for an outstanding experience with something that is not fun! You are a true gentleman and you have a great business! read more

We had a full septic tank and needed it pumped on a Saturday! I called Kitsap Septic and talked to Darren. He said he could be to our house in 1-1.5 hours. He quoted me the price and said he would get it done. He showed up when he said he would be there or earlier. He pumped the system out and everything was working again. A huge relief Thank you very much. Great service. read more

Thanks to Kitsap Septic service for providing service the next day after a competitor cancelled. Quick service, great attitude.

We got a visit from a big red truck on Christmas Morning and it wasn't Santa. Just a christmas angel who pumped out our full septic tank. Kitsap Septic is fantastic, fast, efficient. We have used them for years and will continue to do so. read more

Kitsap septic saved the day for me Darren was great to work with hassle free. Darren and kitsap septic will guarantee your satisfaction and will help assure your doubts by conducting his own assessment so that he can give you accurate details of what is going on. The job will be done right the first time everytime with Darren and kitsap septic. Again if you are looking for a honest and fair company to do the work these is your guys I highly recommend them 100% anytime everytime. Thank you Darren and Kitsap Septic. read more

Wow! Extremely impressed with Kitsap Septic services. Darren was professional, articulate and an expert with diagnosing and solving our septic issue. He was efficient and fair with his rate. It is refreshing to have someone give a service who is competent and honest. I would HIGHLY recommend this company! read more

I had scheduled for my septic tank to be pumped because I was awaiting for my drain field to be replaced. They arrived as scheduled and informed me that my tank was only half full and suggested that I wait until it was fuller to have it pumped. I took their advise and will wait to have it pumped. They did not charge me for this trip, which I think was more than fair. I will continue to call them for any pumping services that I may need read more