We purchased an old timer back in the winter of 2021. The roof was in such bad condition we almost…read moredidnt qualify for home insurance. Joel an his team were there for us right away and able to put on a new roof to satisfy our insurance company. Fast forward 18 months we undertook a massive home remodel that changed our roof line. We hired a different contractor, provided him with matching roof shingles, the end product was terrible and way overpriced! We called Joel and his team was able to come in within a few days and fix the mess that was made of our roof for a fraction of the price we were paying our other contractor. This company is amazing, they are well priced, offer a professional installation and stand behind their work.

Excellent service and workmanship. Joel was personable and attentive to my needs. A temporary fix…read moreon a precarious perch for a soon to be demolished roof withstood the season's first wind storm with flying colours. I'd recommend this company wholly.

SEE ADDENDUM AT THE BOTTOM FOR SMALL CLAIMS AND OIPC RULING…read more I rarely leave negative reviews, but I feel it's important to share my experience with Cooper Roofing so that others are aware. (See updated addendum at the bottom) Earlier this year, I was the victim of a serious security breach involving Cooper Roofing's email system. As a result, I received fraudulent payment instructions that appeared to come from them. Based on the information available, the breach likely resulted from weak protection measures and inadequate cybersecurity training, although I can't be certain -- Cooper's declined to provide the details I requested to properly assess the situation. The breach went undetected for weeks until I brought it to their attention. Beyond that incident, my experience overall was extremely poor. Despite confusion around the payment instructions, the project manager assured me that work would begin on a specific date, so I moved my wife and small child out of the house in anticipation. But without any warning, no work was ever started. My wife was also treated rudely on the phone when we tried to clarify what had happened with the missing deposit, which added unnecessary stress to an already difficult situation. After the breach, Cooper's remained evasive and never called to offer an apology or explanation for what had happened. In my personal opinion, this company demonstrated a lack of professionalism, poor communication, and a concerning approach to customer service and data security. Based on my experience, I would not recommend them. ADDENDUM: For clarity, the Provincial Court of British Columbia (Small Claims) heard the full evidence on March 11, 2026 and ruled 100% in my favour. The Adjudicator's exact conclusion was: "Because the fraud originated from the Defendant's emails being compromised, the Defendant is responsible to pay the Claimant the amount of the loss." Judgment was awarded for the full $8,435.83 (principal + costs) with immediate payment ordered. The court did not accept the timeline or "warning signs" argument presented by Cooper Roofing. Payment of the remaining balance is still outstanding and enforcement proceedings are now underway. The Office of the Information and Privacy Commissioner also substantiated my complaint, finding that Cooper Roofing failed to implement reasonable security measures, including MFA and employee training."

Needed work done on my roof and found Cooper Roofing recommended by ChatGPT. I called them and was…read moretransferred to the VR receptionist...a different experience. But they took all the information and a representative followed up with a phone call and booked a site visit / assessment for the next day at 09:00. They also sent a follow up email calendar reminder. So was surprised when no one showed up for the appointment. After 10 minutes, I called the representative to see if they were still coming as I had other commitments. No answer. I called Cooper Roofing and the VR receptionist advised that the Project Manager would get back to me shortly. No call. I called back the representative. No answer. I left a VM. No call back. I called back Cooper Roofing. The VR receptionist continued to cycle back to the greeting as they could not find anyone to transfer the call to. Brutal customer service and obviously I would not recommend this roofing company.

Keith came out on short notice and worked on my leaky concrete roof on a Saturday. Very much…read moreappreciated. Very personable and knowledgeable about roofing. I highly recommend this company.

Keith is polite , professional and fast. He came out to the site to provide a quote and opinion.read more

Guy started a fire without proper insurance, is being sued right now by multiple…read morepeople....including his employees that he owes ALOT of money too because after he lost a contract for a fire they started, he ghosted his employees.

From the owner: Free Roof Report for all new Commercial Property Clients. Our Commercial Roof Maintenance Package…read morecould save you thousands

Great service and knowledgeable staff. They have always…read morefixed by roofing issues - residential and commercial.

We've relied on Cambie Roofing for over 30 years. Their skill and professionalism have been…read moreexcellent! They always respond quickly, provide detailed and reliable estimates, and will send help immediately in an emergency. The quality of their workmanship is superb, and their prices are competitive. (Our house has three large, flat roofs, so they've done quite a bit of work for us.) I cannot say enough good things about them! Thank you, Cambie!

Just received a call from Jason to discuss a potential quote. He flatly declined and told me to go…read moreto the other company that ended up installing our shingle roof a couple years ago, then hung up. Other company that did install our roof retired so no longer available. Nonetheless were impressed by Penfolds (at the time), who were the runner up. Rude and disappointed by Jason's lack of professionalism. Won't be recommending to neighbours (three of them) who've been asking us for roofing suggestions now -- and will warn them instead!

I had Penfolds and two other companies quote on replacing and repairing my roof. I was already…read moreaware that there were some structural issues that would require some carpentry work. The quote from Penfolds was on the higher side of the average, but we went with them because the quote was detailed and they were realistic about the unknowns (especially the carpentry work, since most of the issues were covered up and couldn't be assessed until the roof came off). The carpentry team was very thorough, communicative, and ended up getting the work done for far less than they originally told me it would cost. The roofing team was also excellent - polite and tidy, with good attention to detail. Everything was done on or ahead of schedule, and ended up being completed for *less* than the quoted price. Absolutely a 10/10 job!

Tyler and Richard arrived today to do an inspection of our roof. Once the shingles were removed,…read morethey were able to find the source of the leak and came up with a solution to remedy the situation. Tyler and Richard spent the day working on our roof. They were tidy and conscious. They spent some time diagnosing and fixing our problem. I am very pleased with the attention to detail and the work preformed, a good conclusion to our experience. I would have no hesitation in recommending Regan Roofing for any future work.

We got a quote from Regan Roofing as we had to replace our 38 year old Cedar shakes- Regan had been…read morerecommended by friends and neighbours. Mike gave several suggestions that saved us money (e.g. the torch-on portion of the roof did not need to be replaced and our gutters just needed minor repairs). He also clarified options that were cosmetic or would improve the roof's lifespan. We especially appreciated that their team really took care of the garden plants around our home and our next-door neighbours told us they were careful. I don't expect to need re-roofing again but will definitely recommend Regan to anyone that needs their roof done and wants the job done right. They went beyond what was expected of them!

So fabulous. Had our roof done in June 2021. Dimitri, Freddy and crew were awesome. Quick, tidy…read moreand always able to get a hold of them. Great job!

Tristan quickly fixed our leaky roof on the same day we called him. He made it as simple as it…read morecould to get the job done and the cost was very reasonable (unlike other companies that will try to complicate things in order to make more $$ from you). Highly recommend this company!