Was pleased with first visit. Will return. My 4 legged babies seem content when I returned to pick…read morethem up. My female was recovering from ACL surgery and I was apprehensive but was willing to take her at her word when we scheduled. Happy customer

I had no problem with the first grooming....only $65! I tipped 20. The second time I went, they…read morecharged me $105!!!!!!! Same tiny dog but they took 20 minutes more because they said there was extra matting...The job was not as good either..apparently they use bait and switch with a sliding pay scale.

They always do such a great job on our dogs. We have an Aussie and a golden retriever, so I get…read moreworried about people shaving them. These guys always do it right though! And my dogs are always SO excited to go in!! Which tells me they treat them with a lot of love. Also, they do the BEST work on puppy paws; from shaping, to clipping nails. Their paws look literally PERFECT every time. Thank you guys! Keep up the great work!

Kara is simply the BEST!…read more Before Kara came to my house I have not heard of at home pet grooming. This is a niche market that I am sure Kara will soon dominate in the Rochester area. Kara is an experienced professional who has been in the pet grooming industry for over 14 years and has recently decided to begin at home pet grooming. How it works - Kara comes to your home with all her supplies and sets up shop right in the comfort of your own kitchen. She has all the professional accessories and gear which is quite impressive. She uses your kitchen sink to bathe your pet and then sets them on her grooming stand to dry them quickly (with her number of professional dryers). She then proceeds to cut your pets hair to the length and style you desire. What is so awesome about her service is you can sit and watch her work so you know your pet is safe. But what is even better is she talks with you the entire time and explains to you what she is doing and why. She is very informative and teaches you many things from information about your pets breed, flea application and overall pet/care information. She is very kind to the pet and they feel very comfortable having her handle them.

Kara is the BEST! I have a very large cat, whom is…read morerelatively difficult to get any sort of cleaning done to (a Norwegian forest cat named Figaro). Every single time, he is given a bath, nails trimmed and given a hair cut PERFECTLY! Kara comes to do at home visits, which makes my life a million times easier, as I don't have to drag my cat down three flights of stairs and into a car, across the city. She simply grooms the cat in the kitchen sink, or whatever large basin/sink you have available. Figaro would rather see Kara 10 times than see the vet once, she is that gentle and loving with him. Kara listens to what each pet wants and makes sure they are comfortable at all times. Somestimes if Fig is a little grumpy, we do not get his belly or tail trimmed, which I appreciate not forcing him to do anything he does not want to partake in. She is a wonderful and amazing person, and I always look forward to our chats while Fig is getting groomed. She has a ton of professional equipment, and uses whatever works best for your pet (ex: The louder blower dryer actually worked better than the quieter one for my cat, but I am sure with others it would be the opposite situation). She is knowledgeable about animals/breeds/etc, and is more than willing to share any information and suggestions. Every once in a while she gives Fig a cute little collar as well. :) Afterwards, Figaro is always so happy and smells AMAZING!

Nancy (the owner and groomer) is beloved by my dog. She is great at her job and tender with our…read moredog. When he arrives he usually walks into his cage waiting his turn in line. An animal WILL NOT walk into a cage unless he can implicitly trust the care taker. He does. THERE IS NO GREATER COMPLIMENT YOU CAN GIVE TO SOMEONE WHO WORKS WITH ANIMALS.

never a problem. our dog loves nancy!! He knows the procedure and is well adapted with the…read moreprocess.she always does a great job on our "little man" A great find!

Garbage. Won't return calls…read more Ignores clients. Unprofessional.

We have used Jaime for many years but we moved to Arizona so we had to leave her. She does a…read morefantastic job and Buddy liked her! I am sorry to have had to give her up. She is the BEST!

Jackie is amazing with dogs! My fur babies, Fluffums and India loved going to see her!read more

I've used Dawn several times for my elderly cat who is a long hair and always gets matted,…read moreespecially as she ages and can't take care of herself like she use to. Dawn comes to my house and transforms my cat into how she use to look when she was much younger! She has great experience and takes her time to ensure that my Autumn is comfortable at all times. She has also done a lion cut on her which was adorable. She gave me tips to help my cat from matting and gave me hints on brushes to buy and use to help also. Dawn is very compassionate and it shows how much she loves her work. She takes her time and always talks to my Autumn to ensure that she is not stressed. She does her nails too as unfortunately my cat won't let me do them. I highly recommend Dawn.

Kim has always done a fine job with all the animals I see her work on, and she's been very…read moreprofessional. It's unfortunate that she doesn't have weekend hours, since I now work regular business hours and our schedules no longer line up. My dog has always liked her and gets excited when we pull up to her shop.

We take our son's dog to Kim on a regular basis! We love how great she is to our pup and our…read morefamily!! Couldn't ask for better!