Solarponics prepared the contract to install a 50 amp outlet, including a level 2 EV charger. They…read moreprovided a Wallbox charger that's programmable to limit car charging to only the off-peak hours automatically. The contract price included everything needed, including the county building permit. Although they installed my 240 volt outlet adjacent to my electrical panel as I preferred, I learned that it would have been the same price for a very long wiring run which would make it an even better value because it affords the flexibility of locating the outlet at the most convenient location for anyone. Their installation team was very friendly and did the job professionally. My project manager also applied for the 3CE rebates on my behalf, and that brought the total cost down to $250. In checking up on the status of my rebate applications, the 3CE agent confirmed that their funding for rebates is unaffected by the current federal government's pulling back of existing approved and funded programs, as well as closure of offices and various government services that provide support. All's good!

I hired Solarponics to install a Span smart electric panel. They were quick to respond with good…read morecommunication and the service was excellent. Moving my panel involved a lot of work, and they left with a very clean installation and excellent work. They were also quick to respond to and help with a few follow up calls to get updates to the panel. I have already recommended them to my neighbor and will continue to recommend Solarponics services.

In February 2025 I was startled to learn from the PGE monthly statement that my system's solar…read moreproduction had declined by 29% year over year. I contacted the company that had installed Tesla batteries and additional solar panels in 2023 but received no support, just evasion and obfuscation. I contacted other installers about working on my problem, but they all turned me down. If anything, my search became even more difficult because of the midyear revision of the expiration date of the residential federal solar credit from yearend 2034 to yearend 2025. That seemed to intensify installer focus on securing and completing installation of new systems by the 12/31/25 dateline. By September I still had not found anyone to help me, but my luck changed that month. Some weeks before that I had looked at Photon Bros central California website but held off contacting them because a note there stated that they were doing repair work only for current customers. In September I decided to call and ask about them working on my problem in 2026. The person I spoke to took my name and phone number and said he would pass it on to Photon Brothers office in Colorado. In about a day or so I got a call from Service Coordinator Jake Brann and that set things into motion which resulted in power generation being almost entirely restored by early December. Service Tech Ruben Quintero discovered a defective junction box in which connections for a 10 panel array were burned out. He replaced the box and the connections. Ruben also noticed that an optimizer on another panel needed to be replaced. Jake ordered a replacement from SolarEdge. It took a while for that to be shipped but it was installed in early June. Monthly system output exceeds levels from two years ago.

We purchased two Tessla batteries from the Photon Brothers San Luis Obispo office around December…read more2024. One of the selling points was that we would be able to receive a rebate from Central Coast Community Energy (3CE) upon completion of the project. Photon Brothers told us that they would help us with the rebate and application process. Although they did help with the application process, they failed to explain many of the requirements needed to obtain the rebate. For instance, we were never told that we had to program our battery to discharge at least 50% of its capacity daily during peak hours for a two-week period while 3CE would monitor the battery system. Upon completion of the application it stalled, because we did not know about this requirement. At least half a dozen phone calls were made to 3CE to try and figure why we were not getting our rebate. It took us over a year to figure this out, with NO HELP from Photon Brothers. Their response was something akin to, "This is between you and 3CE." A simple explanation would have relieved us of much aggravation. We finally received our rebate in March of 2026, well over a year from when we first applied. In addition, we never received instructions from Photon Brothers on how to use the Tessla App to maximum the benefits of the battery system. When we would call Photon Brothers for help with the App, sometimes we received assistance, while other times, no one called us back. We watched the Tessla Battery videos and did not find them helpful. In conclusion, we are disappointed with the lack of support received from Photon Brothers.

I held out hope this company would take responsibility and treat their repeated failures as one‑off…read moremistakes. Instead, it's clear this is simply how they operate--followed by deflecting blame elsewhere. This company demonstrates a consistent pattern of poor communication, missed commitments, and lack of follow‑through. They were the original installers and were hired to replace our batteries. Site survey completed June 2025, plans approved November, permit held for four months--and still no installation. After I repeatedly chased them, they scheduled an install for 2/10/26, then canceled four days before due to missing parts. What followed: ignored calls, unanswered emails, empty apologies from management, and promises of "personal follow‑up" that never happened. Ultimately, they blamed the lease holder and walked away citing their contract for repair had been pulled. (no kidding after 10 months of having it in your lap without ANY end in sight). Based on documented timelines and repeated lack of communication, this experience reflects systemic operational issues rather than isolated errors.

Excellent value for the money Much cheaper than Sun Run and…read morethey let me have the Energy Credit. I had a couple of small issues with installation. They came out quickly and repaired. Also brought me a refund check and a bottle of their wine from a local winery Couldn't say enough good things about service, quality and attention to details and a willingness to always make the customer happy!

Needed a new circuit put in a pantry to support a second fridge. They were able to schedule a tech…read moreand coordinate with me from afar (using door code). The tech as able to discuss the project on the phone with me and give me options. He was able to install the circuit and outlets and we are pleased with the results. We called another company and they never called back to schedule the technician so this was definitely better than that.

They never showed up for an appointment I had scheduled with them more than a week in advance…read more When their electrician failed to arrive during the scheduled window (12-2 pm), I called them and was told that their employee was delayed at another job, but still intended to make the appointment. When I called a second time, they told me that the employee could not come at all because his truck was involved in an accident. Highly improbable. Very disappointed in this poor customer service.

Paul installed new pool solar panels at our Scripps Ranch (SAN Diego) home in 1988. He recycled…read morethe old metal panels which unknown to me were copper. When it came time to settle up at the completion of the job, I noticed a $200 credit for the copper! He could have easily pocketed the proceeds from the recycling! When we moved to Alpine, CA in 1995, Paul installed pool and house solar water heaters! He was the most popular contractor in our neighborhood for at least a year! Superior workmanship! Always did it right the first time. We were sad to see Sofranko Solar leave San Diego county! Our loss is San Luis Obispo's huge gain! Mike and Wendy Campbell

Paul recently installed my solar system after hit-and-miss scheduling for over a year with another…read morelocal company. Paul was 100% responsive, showed up as scheduled and finished on time, and the installation is very neatly done. He was very knowledgeable about the various types of installations and especially my below pool-grade which I didn't hear from anyone else I spoke to! These other reviews are spot on. Wonderful job and fairly priced. Can't recommend him enough. Thanks for moving up to the Central Coast!

SunWork installed a heat pump water heater for us a year ago. The entire process went seamlessly -…read morefrom obtaining the bid, to the installation and the customer service during the entire time, including followup. We are so happy we chose SunWork.

I have completed two projects with Sunwork. First was a complete roof top solar install. The…read moresecond was a heat pump water heater exchange for a gas fired water heater. Both projects went seemlessly on all counts. They were completed on time and in a very professional manner. Next time I have the oppourtunity to use Sunwork they will be first on my call list.

Two of my solars broke, I've been trying to contact this company non stop trying to get them to fix…read moreand even after 8 months still nothing, every time I call they give me a run around and till this day I haven't had my solars working for that whole time having to pay for all electricity, I have to constantly call them for an update

The professional service we received from our very first phone call to producing our first kW of…read moresolar power was outstanding. Competent professionals at every level! Would highly recommend them in the future.