So fun! Staff is very attentive and knowable! Prices were very reasonable ad well. Icannot wait to…read morego back!

I have been ordering from Will Enterprises every year for the last 7 or so years and have had no…read moreproblems with them. Every year, due to the nature of our camp, we are a last minute order (usually 2 weeks notice) and they have never failed to produce high quality shirts for us. Even when we have made things difficult, the have worked with us and hit deadlines time after time. Great company, great service.

10/10 This company responds quickly and working with them was an absolute breeze. Our very large…read moreorder of company hoodies arrived weeks ahead of schedule. When there was a small error with our shipment they responded quickly and resolved the issue appropriately!

I've been a long time customer of OnTime Promo and Apparel (15+ years) and there's a reason for…read morethat. They have done decoration on hats, apparel, totes, water bottles, you name it. I've worked with them on orders for my company, my kid's school as well as many personal needs, and each time this company and their people deliver. One of my first interactions with OTP was when I was getting married. My husband worked with the OTP team to design a special shirt for our destination wedding. The day after the wedding, all of the husbands showed up to the pool wearing this custom t-shirt that read, "This guy loves his wife" with thumbs pointing at their chest. It was one my favorite moments of our trip and random people kept asking us where we got those shirts from wanting to buy them. Fast forward to present day.. I recently found out some pretty devastating news about my close friends who are married. There is a benefit coming up and when I talked with my trusty shirt team, explained the situation and asked if they could help, John L (one of the great owners) rose to the occasion. Within the day we had an approved shirt design, an online store in the works and a donation commitment of all profits to this beautiful family. OTP isn't just a turn and burn random t-shirt shop. The owners and employees have a longstanding, strong dedication to their customers and community. They continue to grow and so do the standards they set for themselves.

iffy service- since Jeni D left service seems to have declined. I have ordered thousands of…read moredollars (if not more) over the course of time from OnTime. Jeni always hit it out of the park with her professionalism and knowing the product well. she would always take my ideas and make them better to ensure the finished product I was paying for looked amazing. I just went to pick up a $500 order in hats, and a small detail was overlooked (not by jeni because she doesn't work there anymore- big mistake by not keeping her to help grow the customer base)....and the hats look like garbage. the hats were going to be Christmas presents.... now there is no time to fix the hats before Christmas. I'm pretty livid bc I felt rushed picking them up- I was a few mins after close but no one was answering the phones for over 40 mins as I tried calling. also emailed a few times before getting there to make sure I would have someone greet me to pick up the order. no answer and no response until Carl answered. he didn't go thru the order or the proof with me. had he looked at the proof and the hats, he would have seen they looked like garbage. not sure what I want to do next.... probably not order from them again.....