The door to my lanai screeched when I opened it. I wasn't able to tell where the awful sound was…read morecoming from. I tried a few things, but no improvement. I asked Yelp for a recommendation and Oahu Windows and Doors contacted me very quickly. They said they would send Nick, "our repair guy," out to take a look and give me an estimate on a repair. Nick arrived exactly at the appointed time, took a quick look (and listen) at my door and diagnosed the problem in a minute or two. Then, since the problem was a seal on the door, asked me if I simply wanted him to remove the seal to stop the sound, and gave me the pros and cons of doing so. I said yes and he removed the seal and put things back together. He gave me some tips on what to use to lubricate the door, as well as--if I ever wanted to replace the door--what I should look for and how to save money. Nick was knowledgeable, personable and effective in solving my problem. I highly recommend Oahu Windows and Doors.

I worked with Preston to request a quote for a bathroom door replacement. The service also required…read morepainting and sealing. During a free on-site assessment, Preston answered all our questions & discussed several options before we decided what we needed. Preston prepared our quote within 24 hours, and the pricing was very fair & reasonable. We needed the door replaced within 4 weeks in preparation for guests, but Preston was able to schedule us within 2 weeks of accepting the quote. Installation day: Preston arrived 10 mins early to set up, and work was handled by Preston, Nick O., and a 3rd worker I didn't get the name of (sorry). All 3 were very professional and friendly. They were also all very patient and nice with our dog who kept barking at them. The doorframe they were working with is nonstandard size and uneven, but they successfully fit a new door without issues and within the schedule. They were self-sufficient and didn't need to ask me many questions or need my help with anything, which made the day really easy for me. The door looks great, fits perfectly, and is super smooth. Extra extra bonus points: They actually left our carport cleaner than when they arrived.... THANK YOU! Very happy & highly recommend. Mahalo, Tatiana & Nick

Jeff was prompt, professional, courteous, and reasonably priced. I had a broken window that needed…read moreto be repaired and it got repaired quickly. I would absolutely recommend his service to anyone who needs glass repair.

communication quality value Highly recommended it was the easiest transaction ever. It was a…read morepleasure doing business with Jeff.

Kawika did his usual superb job on our windows. I always appreciate his attention to detail (this…read moretime he noticed a screen that needed replacing), as well as his friendly, polite, and professional demeanor. Mahalo, Kawika!

As always Island Windows & Doors continue to provide the best service. Their windows are great and…read moretheir maintenance is even better. After their complimentary service & maintenance included with my original contract. I decided to purchase their service package to continue the longevity and up keep of my windows. They're very professional and there whenever I need them, special thanks to Kawika, the maintenance tech that always comes out and makes sure I'm taken care of. I highly recommend them for your next window project.

John did an outstanding job replacing my front door. From start to finish, he was professional,…read moredetail oriented, and made sure everything was installed perfectly. The door fits great, operates smoothly, and all the hardware lines up exactly how it should. What really stood out was that he didn't rush the job he took the time to make sure everything worked as intended and double checked the alignment, locks, and overall finish before wrapping up. If you're looking for someone reliable who takes pride in their work, I highly recommend John's Handyman Services. I'll definitely be calling him again for future projects.

Yes, I did select John because of his yelp ratings. I needed a small job done prior to a scheduled…read morepaint job with a contractor. John accepted my small job and squeezed it in between his larger jobs. His workmanship and character is very professional. His quoted me a fair price and eventually reduced it when it turned out to be more simpler than i described. I would use him again in the future.

Very disappointing. I hired Glass Guru based on the ratings here on Yelp, to replace the broken…read moredouble-pane glass on my back door. The customer service was good throughout the process, and communication was clear. Since the glass had to be custom ordered from the mainland, the turnaround time of about a month was understandable. The price was also on the higher side at $1k, but I accepted that given the custom nature of the job. However, for what I paid, I expected a higher level of workmanship. Unfortunately, the final result did not meet those expectations. The quality of the work--especially the overall finish of the door--was disappointing. In my opinion, when a company completes a job like this, the area should look the same as it did before (or at least close to it), just with the repaired glass. That wasn't the case here. Maybe expectations can vary, but for me, the outcome didn't reflect the level of quality a reasonable customer would expect at this price point. Based on my experience, I can't say I'm satisfied with the final result. Now I need to find someone to fix what they did to the door.

The Glass Guru was the only company interested in assisting with replacing a small 2ftx 3ft glass…read moresection for a window above my shower. All other companies asked for measurements but did not respond after I submitted the measurements. Glass Guru was able to obtain their own measurement within a few days and order the glass. They were professional and efficient with the glass replacement! I will utilize The Glass Guru in the future for all glass issues/needs as well as recommend them to my home owning clients.

We pay a handy sum to Ben have our bench done but only after 3 months, it started to deteriorate…read more We tried to contact him multiple times to see what can be done but got no response. BTW, he even posted photos of our bench on Yelp without our knowledge or consent. The bench show further sign of wear and damage at 6 months. It is now almost 12 months later and it has deteriorated further. We now have to pay additional fee to hire someone to repair this. We again tried to contact Ben to see if what can be done and again, no response. Not recommend.

I called Ben to inquire about a door installation. I saw the great reviews on yelp so I was…read moresurprised at his attitude. He seemed very unfriendly and kept asking me questions about the door that I wasn't sure about. I ordered an entry door. I'm sure there are many variables but I felt like I was putting him out. Then he started mentioning that the price will go up double what he quoted me if it didn't come with something. Overall I felt like he wasn't interested in my business. Very disappointing.

From inquiry to install Windows Hawaii took such good care of us & our home!!…read more This company is by far the absolute BEST company we have worked with. 1st Mario came -his cool, calm, local vibes personality made us feel like we knew him for years. His expert knowledge of the product, the demo, & clarification of time dates of install gave us all the tools we needed to feel confident in moving forward with choosing Windows Hawaii. We talked over the price - we felt we were getting a great deal compared to the other estimates we were given. Windows Hawaii has better quality products. 2nd Kurt did measurements. He was kind, professional, took some notes & was on his way - super impressed with his efficiency. 3rd- installment JP, Jona, & Koa did ALL the demo, install, & clean up of all 15 windows of various sizes. I am SO IMPRESSED with all of them! From the moment they arrived, all thru the day, & into early evening hours of each of the install days, these guys worked nonstop!! They are sooooo good at what they do! The 3 of them worked together so well. I could tell this is more than a job for them. They are passionate about what they do & take pride in their work as seen in my photos - the windows are flawless. The 3 of them are all very nice when I had questions. They are by far the absolute best crew I have ever had working on my home. The clean up they did at the end of each day, the only way I could tell someone was there was because it was cleaner both inside & outside than how it was when I left it. Love my new windows Loved the whole process Thank you so much!!!!!!!

After I posted my review they called me 3 hours later to set up my installation. The installers…read morewere great every time they came n cleaned up really well. They even apologized to me this last time but it was the sales department that never followed up with my complaints for 2 years! This was unacceptable because my whole house was repainted except the wall with the unfinished windows for 1 year. Price was great but it wasn't worth the aggravation.

I needed to have two windows replaced as soon as possible, and all the other window replacement…read morecompanies I called said it would be well over a month before they could even come out to give me an estimate. KKTF was able to come out the next day, and our windows were installed in less than two weeks. They did an excellent job and the price was very reasonable. Highly recommended!

We needed a kitchen double pane replaced due to moisture, failed seals, but didn't want to replace…read morethe whole frame, moulding & window, paint...KKTF was the only ones able to replace the glass & seals, took extra time to measure & got it done in a couple weeks. All others wanted to rip it out & try to match the paint or gave a quote without even coming out. Good people, local folks near Ewa, good communication, Luke brand new.

We built a custom shower and need a very specific size door (oversized). I called every glass…read morecompany I could find on the island to get quotes and see what was possible. I worked with Sophia at reflections glass company, and out of all the contact people for all the glass company's that I called, she was by far the most responsive. She was able to provide me with a list of options for every detail like hardware, etc, and schematics of what the finish product would look like. Because it was a unique size glass shower door, it was a special order from the mainland but Sophia was very upfront on what type of lead time to expect and I felt like they actually over delivered on it. The day of the install we were a bit nervous because of all the construction we had been having and we have a baby in the house, but the install team was so professional, nice and did incredible work. Everything was incredibly clean, and they finished the install way faster than I could have ever expected. I was also impressed with how easy it was to schedule with Sophia, I don't know how many crews they have but she seemed to be able to really help work around our availability for when we wanted the install. We've dealt with countless trades throughout our renovation and I can honestly say dealing with Sophia and the whole team at reflections glass company was hands down the smoothest. If we ever do anything glass related I will 100% use them again. On top of the incredible craftsmanship, attention to detail and customer service, they were also the most affordable out of all the other companies. I honestly feel like they were underpricing themselves for the level of service ans the quality of the product that they provided. I come from a family of design/builders, and everyone that saw the finished product has been impressed. Thank you guys again for all your help and the amazing work.

Being in the building industry I deal with lots of contractors. Reflections Glass is great. I've…read moredealt with them many times, and have personally used them on my own house. Custom glass is going to cost money here in Hawaii. There's no local fabricator so companies like Reflections, will take measurements, then it will get made on the mainland, and they will install it. Process typically takes about 4-6 weeks from your initial inquiry to install. Sophia at Reflections is personable, has good communication skills, and is reliable. They will provide a detailed rendering for you to approve. The main option they will give you on the glass itself is a low-iron glass that doesn't have that greenish look most glass has. It was about $350 extra and I went with it. If you're going to install something as nice as 3/8 frameless glass you might as well go all the way. You will be in good hands if you choose Reflections.

Ok. The owner, Jason Wong, contacted me to rectify the situation. Was very apologetic that they…read moredropped the ball. Made an appointment to fix issue. They need to paint the trim on all windows that were recaulked since white caulk was unevenly spread onto the blue trim. They showed up on time with an apology gift from Chun Wah Kam. . They are cleaning and repainting the window trim as I'm writing this. Happy since we just had the house repainted 4 years ago. I originally chose this company for the lifetime guarantee and quality of these windows. We do love the windows for the past 9 years. Great at blocking out sound and maintaining air conditioning temperatures. It was news to me that the company changed ownership. I'm glad the current owner is honoring the warranty and knew the previous owners personally.

When my mother's house needed new windows there was only 1 place to call - Diamond Head Windows…read more They installed my windows about 2 years ago, and it was an awesome experience. It was a pleasure working with Ryan again and the installation team, led by Stan was outstanding. Very respectful, thorough, and helpful. All the debris was cleaned up afterwards. But most importanly the windows look great and Stan walked me through the operation of not only each and every window, but the security doors as well. Thanks! I highly recommend Diamond Head windows and if you contract with them, hopefully you'll have the awesome experience of working with Stan and team!