These guys are amazing! Answered the phone and had…read moreavailability the next day. Three guys showed up on time and went above and beyond what I expected... all for the quoted price. I was expecting some time of upcharge as they did way more work than I anticipated. Professional!

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

I've had a number of different Servpro experiences over the years in different locations, and I…read morehave to say this is an extremely well-run operation. Calls are answered promptly, the project manager was thorough and professional, and the guys who came to install dehumidifiers and fans arrived informed and on time. I even called them the following day to change something and they sent a crew out immediately. Highly recommend.

In order to leave a review, I had to give it 1 star. I would not have given it any. My wife and…read moreI came home from a 2 week vacation to a flood. Because of commercials on TV, we called ServPro expecting that could bring our home back "better than it was" However, the opposite was true. We found them generally untrustworthy and indiscriminate in their approach to getting us back up and running. They told us we were mold infested and to vacate our home or "we will die". If the mold was such a terrible thing, they were irresponsible in not wearing masks or requiring their workers to wear masks. After 4 days of them ripping my house apart, we realized that they were not working in our best interest. We asked them to vacate the premises and we hired our own contractor.

They did plumbing job on a reasonable rate and their tech was quick. They were fast and responsiveread more

Tech Vovany was professional, knowledgeable, responsive, respectful, and left a positive…read moreimpression. Our sewer blockage was frightening and he made us feel better knowing he could fix the situation. The cost was less than some others who gave their quote. Thanks Roto-Rooter Plumbing!

American Restoration Solutions responded immediately when we had water damage in our home from…read moreheavy rains in our area. Their team was so helpful and very efficient in handling the water damage and got our house back to its original state. They even assisted us with cleaning items that were damaged. I would call ARS in a heartbeat if you have any restoration service needs! Thanks again ARS!

From the owner: American Restoration Solutions offers 24/7 certified emergency mitigation services to clean up…read moreafter fire, smoke, storms, water, flooding or mold causing property damage. From a small residential kitchen fire, puff back, or broken pipe to a fire damaged or smoke-filled commercial building with a flooded basement, ARS has the team and equipment to handle it all. With our "One Call, Complete Recovery" philosophy, we provide unmatched customer service with a complete turn-key restoration experience that provides more in-house services than any other restoration company. We offer 24/7 emergency response, board-up, demolition and debris removal, structural cleaning, contents cleaning, dry outs, packing & storage, repair estimating, start-to-finish project management, and much more. Make your first call your only call: One Call - Complete Recovery.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

All Island was fast to respond to our hidden mold issue. Quickly got to the problem and knocked it…read moreall out. Making our air and our home safe to breathe and live in again. Great team and great work! Thoroughly recommend them for getting to mold issues and fixing! Thank you! Amy K Cutchogue NY

if I could give them a zero I would. Four years ago, All Island Restoration worked on our whole…read moredownstairs of our home after a flood we had in the kitchen. we needed our floor replaced because the water warped our pergo floor. When it was time to pick our flooring, my husband and I went looking for a floor in our given price range. We went to Home Depot and Floor and Decor and picked out flooring that we liked. Alexis kept telling us that she had a place for us to pick out flooring and kept avoiding talking about flooring we like from other companies. Since we were into the project for approximately 8 months already due to COVID, we decided to go with her contact. We wound up picking a floor with their contact, but we're concerned about how thin the flooring was since it was going over tile that was under our original pergo We were told not to worry about it and that they would make sure that everything was done right. About a month after install, the floor started buckling. We callEd All Island to ask Jay, the owner to come take a look at the floor. He said it would cost us $7,000 to redo the floor. We explained that we had reservations about putting this thin floor in, given our circumstances and that Alexis assured us that it would be fine and they'd take care of it. Jay told us flat out that he would replace it for another $7,000. Since then the floor has been separating in many places and even sticking up. We cut our feet on it and my husband had to tape it down. Since we only looked at samples and don't know the company they got this floor from, we have no warranty on it and have to redo the entire floor ( in four rooms of my home) costing us $9,000 more only four years later. The reason we waited these few years was because we knew it was going to cost a lot to redo this floor. Now we are in the process of getting it done right at a big cost. Home Depot professions said they don't even sell less than 8mm thick flooring, but All Island installed 5mm even after our concerns. I have many pictures of this disaster. When Jay visited us, he went around our kitchen kicking the planks to close up multiple gaps. The flooring was a big part of this disaster, but there is way more that happened with the crew that was working on our project. Paint splatter on our brand new windows and screens, holes left in corners of the room, kitchen cabinet handles screwed in crooked, grout started falling out of the backsplash tiles, and I could go on. Wish they would have done right by us.

They were very fast, thorough, and repaired my plumbing issue below budget. No issues with the…read morerepairs to-date.

Bad Plumber, whose name is Edwin, completely botched a bathtub install. The miserable lying…read moresellers, whom I do not wish well, had removed the tub drain so that only the shower could be used. When I took a bath, the reason became obvious: the tub drained into the living room. The large volume of water was too much for the leaking pipes. ARRRRRGGGGHHH. So I replaced the tub with a bigger, deeper tub, and hired Bad Plumber to install it. He claimed that he repaired the leaking pipe. That was a lie. I took a bath, and it leaked again. Bad Plumber said that he would fix it. He did not return. So I called Roto-Rooter, because they guarantee their work. And they're a well-known company. Mike showed up on time. Gave me an estimate. It wasn't too bad. THEN he claimed that he needed a helper to thread a pipe through the ceiling, and no I couldn't do it. The other guy was going to cost an additional $450. UGH. For HOLDING A PIPE. He also insisted on replacing the bath fixtures. More money. Smh. They were brand new. So Mike did fix the leak. Months later, it's still holding up. But...he didn't want to replace the Sheetrock he cut out of the living room ceiling. He was going to just leave me WITH A LARGE HOLE IN MY LIVING ROOM CEILING. I told him that was unacceptable. He told me he's not a "drywall guy." I insisted he replace it, and he did, begrudgingly. He removed three panels from the bathroom wall, and didn't replace them, because "he's not a carpenter." They're still loose, because I can't quite get them back in. He left the old pipes and debris LYING ON MY DECK AND THE GRASS. I guess he's "not a garbage man" either. I should not have to clean up after a "professional," but I did. So....plumbing work: Excellent. No complaints. Mess left behind, extra helper nonsense, and sulking over the ceiling: Poor.