Ray was very polite and professional and helped us get in a car the same day. We bought a 2017…read moresubaru outback and had some bad experiences with other dealers in the surrounding area but were pleasantly surprised with the staff's attention to detail and kindness. A month or so later, no issues at all with the car. K.C. helped us with our financing and spelled out everything in simple terms and walked us through our options. Will definitely be returning in the future for our next vehicle.

Good service, I bought my car here years ago. I was only in for oil change. Fast service with an…read moreappointment. The staff nice, friendly and they are like a family. Bonus as you can see from picture , sweet pooch keeps you company while you wait.

Mark's did a fantastic job on the damage to the body of my car. The people are so kind and the…read moreprice was very fair. Highly recommend!

This is hands down THE BEST body/paint shop I've taken a car (BMW) to in 30+ years!!! They earned…read moreour business for life. It's difficult to find good business that do A+ work. Look no further because this is the one! From start to finish very professional, great communication on status, and SUPER quality work! Can't say enough about this hidden gem of a shop. Right next to the old Cincinnati Gardens lot. Thanks a million

So happy with the quality of work, timeliness, and value. Robert had excellent communication, his…read morequote was spot on, and he went out of his way to reuse parts that he could and sourced quality replacements! We received the car back much cleaner than it was when we dropped it off...INSIDE and out. My daughter's 20 year old car looked nearly new!

After my car was damaged, it took at least seven weeks for Russ to finish the repairs. Never was…read morethere a word of empathetic understanding about my situation in using uber everywhere, nor even a phone call -- I was the one who had to call them to find out how the car was coming along. He often sounded disgruntled that I'd called. I wouldn't recommend. Sorry.

I picked up my car from Mike's Body Shop and the repairs were perfect! They even cleaned the…read moreinterior too. My car looked 120% better than it did before I left the car on the lot. Best part...Mike is super easy to do business with... and more importantly... to trust.

We recently had a fender bender in our 2024 Kia SUV. I saw the good reviews on Yelp about Mike's…read moreBody Shop, so I brought it there and the reviews were all correct. Mike is the best body shop in town. If you actually care what your car looks like, his shop is the one you want. He and his bodymen do a beautiful job and put your car back to the original condition, unlike a lot of other body shops. He will work with your insurance company if necessary, he's a good guy to deal with, and it was a really good experience. I highly recommend Mike's Body Shop!

Over the years, they did body work on 2 occasions for me. Both times, they did extraordinary work…read moreat the most reasonable price. And it was all done in a timely manner. I highly recommend them.

The finished job was completely unacceptable. The doors was scratched and dud fit. The windows did…read morenot stay up. He got the in May 23, 2025, I got it back on December 20 2023. It was a mess. The chrome was not aligned the bumper hanging off. Large glue globs in the seams. Big dents in every area they worked on. Scratches all over the body. I was promised a bluff out job the car was filthy. He refused to give ne a itemize receipt. No warranty and no walk around to see if I wad happy he dropped the car off at Mercedes Benz dealership. They called for nebto look at the car, they did not want to be geld responsible for the damages. I showed him the pics and he stop all communications. This us almost 2 years and he feel nothing is wrong.

Total scam - not run by trustworthy people. I was asked by State Farm to take my vehicle into a…read moreselect location for a quote. CARSTAR Center City was the nearest location, so I went with it. They then refused to send the quote into the insurance company until I promised to do the work through them instead of my repair shop of choice. I again asked that they send in the quote, they said they would, then later the State Farm agent told me they contacted the location and that the quote would not be sent in. I was lied to; this practice is just wrong, and CARSTAR wasted my time - all over a minor repair job. You've earned a 1 star review; I hope losing a customer was worth it.

I genuinely do not understand the rating this place has. A COMPLETE and TOTAL waste of my time. I…read morescheduled an appointment to get a quote on some body work I needed on my vehicle. I arrived early, apologized if I was inconvenient, but told them I would be happy to wait. They were very friendly and said they appreciated me being early. Everything went swimmingly until I told them the insurance company already wrote me a check. That is when everything changed. They wouldn't even give me quote or estimate. John, the estimator, actually said, "I am very busy." There was no need to ask for a manager, the manager was standing RIGHT best to us! Never said a word to me. Well, CarStar, so am I. Everyone is busy. That is life. Thank you for wasting my time. Was totally planning on getting a detail when the work was done, too! So, not only do you lose a $3k+ gross body job, and a $100 detail, but now you get one star, CarStar! Best of luck!

Took my Accord to Liberty Collision Center for repairs to the bumper. They did a great job. Was…read moresurprised they detailed the interior. They made the process relatively painless. Liberty had the quickest availability of anywhere around. Once we connected them with State Farm it was relatively seamless. Prices seemed reasonable but we were using insurance. Good value. I appreciated their updates along the way.

These guys are fantastic. Adam was an absolute pleasure to work with--he constantly kept me updated…read moreand informed throughout the process. They stayed late on a holiday to finish my vehicle, after having to order a slew of custom parts to fix the damage because the parts had been discontinued by the dealer. The team made this such an stress-free and positive experience, and my SUV looked brand new after service. I absolutely recommend them for any vehicle damage repair!

3 times higher than the closest bid. Said the car was totaled. It was not. Ridiculously high…read moreprices. For example quoted 500.00 plus for a rim we got for 175.00 But their 500.00 plus rim was a 16 and it has 19's.

I'm so excited to write this review, and as I collect my thoughts, I need to just say thank you Mt…read moreWashington Motors!!! Alright, so my Infinity had significant front end damage due to an accident! I had read reviews on Yelp and felt this place was the best choice, and glad I chose them! I have to mention Brian, he was fantastic!!! He let me know my options and gave a realistic time of completion which was spot on!! Hats off to your Pit Crew!!! Brian you've got a great crew and wish I knew names to give them ALL the credit!! I am HIGHLY SATISFIED with the end results and will be bringing in my daughters car for some minor paint work. I shall see you soon! Well done!!