Excellent service from Tim! We needed an overhaul of the plumbing infrastructure in our hall…read morebathroom. Tim got right on it and was done right at the time he promised. Clean workmanship, kept me updated throughout the job, and was very friendly. Fair price point for everything we asked Tim to complete. Would hire again and ask for Tim!

Yes, more expensive than others, but it was spot on, assessed the problem, knew what to do, found…read morean alternative solution for a change of course and solved without major disruption.

From Jean K. Jim is good old fashion service - He's there when you need him. HIs company is…read morevery personalized where you don't get lost in the larger structured businesses. Our powder room toilet flooded our home causing extensive damage upstairs and to the basement. We had a sewer pipe that needed to be fixed - He knew exactly what the problem was because he was familiar with the original installation as my development was being built - he takes interest in the community especially has a keen interest in the plumbing aspects of his community. He didn't need to charge me an exorbitant amount of money just to assess the problem as two other companies wanted to. He dug a small 6' hole, fixed the problem and reseeded the patch for grass growth. Later I called him to check on my powder room toilet - it wasn't flushing right. He replaced a tube on to the flushing system (took all of 1 second). He noticed that the exposed air conditioning wall stack (exposed until our home is repaired from the flood) had holes in it. He went out to his truck and he patched up the holes with aluminum tape. Above & beyond. It's nice to deal with an upstanding person who takes pride in his profession. He called it a courtesy call.

5 STARS ALL THE WAY! * Value: He was the lowest price out of…read more8 local plumbers. * Fast: The Hot Water Heater was replaced in under 2 hours. * On Time: He was there at noon on the dot. * Quality: Installation was Clean and Neat.

I originally contacted Rick Lucas Plumbing because the Yelp reviews are all positive... I am now…read moreadding my own 5 Star review. I had attempted to replace a garbage disposal, but had an issue with a pipe falling apart. I emailed Rick after 9pm that night, and he responded to my email by calling before 8am the next morning. On the phone call, Rick clearly explained the work to be completed. Rick made the service call himself early in the afternoon, and resolved my issues quickly. He was able to access our crawl space, and navigate his way down there to running a new pipe for my kitchen sink. He installed the Garbage disposal, and cleared the clogged sink drain. The work was performed professionally, quickly.. and priced reasonably. The bill clearly listed all work performed, and detailed pricing. I will certainly use Rick Lucas Plumbing in the future, and I would strongly recommend giving him a call for your Plumbing needs.

Arrived on time...fixed a leaking toilet which was more involved than expected... fair price…read more.. highly recommend

I scheduled a free quote on the Roto-Rooter website on Friday. They sent someone out on a Saturday,…read moreless that 24 hours later. The quote was free and surprisingly there was no trip charge either. Being a Saturday, they could not obtain a replacement for my faulty shower handle cartridge, but they did temorarily disable the cartridge until it could be replaced the following Monday. I had called another company out the previous day, but they left with the faulty cartridge still leaking. So I appreciated that Roto-Rooter made the extra effort to disable the cartridge. They finished the job the following Monday on time and efficiently. I will not hesitate to use them again for my plumbing needs.

I Won't recommend this business. They're way too overpriced! I was looking for a plumber to check…read moreout and fix my garbage disposal system. They were responsive and scheduled an appointment promptly for a "free estimate". The plumber was at my home as scheduled to check out my system, but before he would do anything, he told me that I have to pay $460 (plus tax) for labor, and if the disposal system needs to be replaced, it will cost me at least $750 (plus tax). He said he could only go as low as $300 (plus tax), after checking with his supervisor. I thought it's overpriced so since my issue wasn't urgent , I declined to have it fixed. I found a local plumber, who didn't charge for an inspection and charged me a total of $450 including labor to replace the broken system with a new garbage disposal system. Customers should beware of Plumbing services who claim to have free estimates on site but would charge desperate customers exorbitantly, especially if the plumbing issue needs to be fixed urgently!

Mike McMackin and his crew are the best. We have gone through quite a few plumbers at our Lansdale…read moreoffice. Mike has always been prompt, professional, and courteous. We have a very complicated system. He has always done a great job. Mike is honest and his charges are always fair. Highly recommended!

Mike is definitely a master plumber. I just recently purchased a home in December 2016 and boy is…read moreit a 147 year old fixer upper. The kitchen sink leaked, and the hot water line was shut off to it, the upstairs toilet and sink had obviously been leaking for years. On top of that 3 weeks into moving in, our hot water heater flooded the basement. There were some odd patch jobs on some of these issues done previously, and we certainly don't have the easiest set up with hodge podge piping, but Mike didn't blink an eye at any of our issues. Mike was there for every incident and took care of it in a timely and professional manner. His fees were reasonable. He let us know he didn't have the part needed to fix the water heater, and was able to multi-task fixing other items on our laundry list while my significant went out and bought the part needed to finish the job. We haven't had an issue with anything he has fixed since. Can't ask for a better experience!

Excellent Service! We knew our furnace and AC were on their last legs, so obtained quotes from…read morethree local companies to replace them. The quotes were several thousand dollars apart. IT Landes were not only the cheapest, but we also felt the most comfortable with their sales person ("project estimator"), Frank. He was not at all pushy, the pricing was straightforward and well explained. Fast forward 1.5 years, one AC repair and the furnace suddenly died in the middle of winter. Frank was back out the day we called. No surcharge for emergency service, no deposit required, and the new quote was actually a few bucks less than previously. Installation was scheduled for 2 days time, so Frank brought us two portable space heaters to keep us warm in the meantime! The installation team did a great job, (mostly) kept the rest of the house clean, and the finished job looks very tidy and professional. Best of all the new HVAC is quiet, efficient and the house is very comfortable. One note: I wouldn't recommend going with the Carrier-branded thermostat that Landes recommended. It doesn't get good reviews online and there are plenty of other better ones out there. We chose the Ecobee 3, but there is also the Nest and others from Honeywell.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

Different calls to repair outside faucet, tub leak, toilet installation, faucet installation. They…read morewere on time, courteous, priced reasonably, and fixed everything the first time.

Professional Incompetence! Not recommended. He came through our home warranty. We paid him…read moreseparately to remove and replace a toilet. He snaked the wrong toilet which was downstairs. Still had problem and came back but said there was nothing wrong. Finally all three toilets were blocked up. Wouldn't return calls after five days when we finally hired another plumber who found the blockage which was located by an upstairs toilet. Then they call to sell us a new toilet for the downstairs. Maybe they could have gotten it right the first time.

Donnelly's is one of the top rated plumbing and HVAC specialists in the area. It's a shame to see…read morethe volume of poor reviews for this outstanding company. Most of them are just upset to have to be dealing with household management. I understand, but it's not fair. They replaced our water inlet valves for our washing machine - 10/10 service. It was pricey, but you get what you pay for. They didn't charge us for new hoses. The new valves are fantastic. Huge improvement. We also had them upgrade our entire HVAC. They gave us a VERY competitive price. Knocked an entire grand off for booking the same week. Minor issue after install and they called in someone who had technically just ended their shift. Above and beyond. We joined their protection plan for priority scheduling plus a free AC and furnace inspection annually. Holding off on the free plumbing inspection to do our own due diligence first. You only see Donnelly's trucks around my area for a reason. Outstanding quality. My advice would be to seek more estimates for smaller jobs, but do not hesitate for big/important projects. Clean, respectful, down to earth. Highly recommend!

Didn't show twice. Both times they didn't bother to tell us they weren't coming until we called…read moreback multiple times the days they weren't coming. Reception gave us an attitude when we were peeved by it. HVAC system failed within a week of our last tune up. Failed to install replace valve and when questioned about it they installed a saddle valve they already described as the wrong way to do it.