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    Klein Marine

    5.0 (1 review)

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    Austin Rental Boats - Captain Zach!

    Austin Rental Boats

    4.7(142 reviews)
    27.5 mi

    Zack is the best driver. Can't beat it. Highly recommend. Especially for the price, I highly…read morerecommend.

    We booked this boat ride for a birthday, so it was meant to be a special experience. Overall, the…read morescenery was beautiful and the ride itself was enjoyable, but there were several issues that took away from what should have been a smooth private charter experience. The communication beforehand was not great. The driver texted me the night before around 7:45 PM, and when I replied immediately with concerns about the weather and rain, I didn't receive a response until after 10 PM. The email also stated that the driver would contact us 15-30 minutes before the reservation time, but that never happened. Our reservation was from 9:00-11:00 AM. When we arrived at 9:00, no one was there, so I had to text the driver myself. He responded saying he was getting the boat ready and putting gas in it. In my opinion, those things should have been done ahead of time so guests are properly greeted and the ride can begin on time. When we boarded, the seats and boat were still wet from the rain. Since it was chilly outside, sitting in wet seats for a two-hour ride left our clothes damp and uncomfortable. To give credit where it's due, the driver was friendly and enjoyable to talk to during parts of the ride. However, he also took phone calls during the charter, which felt distracting during what was supposed to be a private birthday outing. The biggest disappointment came on the ride back. The driver stopped to assist another boat that had already said help was on the way. He tied their boat to ours and pulled them in, which significantly took away from the private experience we had paid for. While helping others is kind, it felt inappropriate during a paid private charter, especially one booked for a birthday celebration. Additionally, the trip ran later than scheduled, and there was never any communication about the delay. Our reservation was clearly scheduled for 9-11 AM, and it shouldn't be assumed guests are okay with going over time simply because the ride started late. People may have plans afterward, and communication would have gone a long way. Overall, the lake itself was beautiful and parts of the experience were enjoyable, but the lack of communication, late start, wet boat, interruptions, and detour during our private charter made the experience fall short of expectations.

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    Klein Marine - boating - Updated May 2026

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