Charlie's Drain is a hands down FIVE STAR company. I had a tub drain completely blocked and a slow…read moremoving sink drain. Called on a Sunday, thinking I would just leave a message for a Monday call back, but their weekend answering service quickly passed on the message and I had a call back from Jim within 20 minutes confirming the information had been received and they would call the next morning to confirm their arrival time. Monday morning Jim was onsite within an hour or so from the time the office called me. He was so efficient, knowledgeable and friendly. He had fixed both issues within about 30 minutes. Fast forward to Wednesday, I realized that our 1st floor tub drain was now moving slow as a result of Monday's work. Again, Jim was back at the house within a couple of hours of my phone call. He again very efficiently fixed the issue, did so with a smile and there was no additional charge for the second visit. Adding Charlie's Drain to my speed dial!

I had Charlie's Drain Service come to my home regarding flooding in my basement, and unfortunately,…read moreI was very disappointed with the experience. When I tried to explain the issue we were having, one of the workers was very rude and dismissive. Instead of taking the time to listen and fully understand where the flooding was coming from, I felt as though my concerns were being brushed off. A service was then performed that was not actually needed and did not resolve the problem I originally called about. This was extremely frustrating because I contacted a professional company expecting them to properly assess the situation before performing work. As a customer dealing with an already stressful situation involving water and flooding in my home, I expected to be treated respectfully, have my concerns taken seriously, and receive a clear explanation of what work was actually necessary before a service was performed. I am very dissatisfied with both the customer service I received and the way the issue was handled.

Dude never returned the phone call. Kind of not what I am…read morelooking for when my water won't shut off. But what the heck do I know.

Exceptional service and workmanship. Friendly and accommodating to the customer. Great experience…read morehaving Dave work for us for the full 1 hour.

made appointment for a non emergy .plumber came out on time and fix my problem and gave me quote…read morefor the next job

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!

I bought my central air/ac from Greg when he still ran things probably 14-15 years ago. I believe…read morehe retired and I have not had the same service for the past couple of years. I am still waiting for my 'spring' service. I pay a monthly service fee ($18-$20) like everyone. After one cancellation, their second attempt is MIA. (Thank God it is not a holiday weekend (lol)). BTW- It is July 2nd 2026. The temperature is about 97F. Regardless, APOLLO ... please don't take an appointment, if you can't keep the appointment. And isn't keeping the appointment the most important part (I know...old Seinfeld reference but you get it...). Needless to say, I am shocked because I always held Apollo in high regard and recommended them to family. Are we all living in Cookoo Clocks? Is the return of the next stone age aproaching? HONOR YOUR COMMITMENT TO YOUR CUSTOMERS WHO YOU SELL AND SERVICE. If want to keep rats out of your kitchen (you know what I am saying).

Very bad experience and no follow up. Friday, May 22nd around 10:00am I call and ask for a Plumber…read moreto come to my house to replace the pipes and the Main shut-off Valve to the water meter. I was informed that they would have the technician to my house that day. I waited all day - NO CALL, NO SHOW... I called them three or four times asking when someone would show up and was repeatedly told he is on his way. NOPE. NO SHOW. My last call was about 6:30 pm on Friday evening. I had no water for the entire Memorial Day Weekend. On Sunday evening I went to Lowes and got the parts and fixed it myself. The City turned the water back on Tuesday morning. Don't waste your time, call someone else! BTW, I used to have a service contract and regular maintenance with them after a backup in 2023 caused over $8000 in damage, which I had them do the remediation. I thought, hey, I will call them since I have had regular contact and being a good customer. WRONG. Call someone else and avoid the headache.

We found Advanced Plumbing on Angie's List. We wanted to get a tankless gas water heater to…read morereplace our old 40 gallon water heater. Mike provided us with a competitive price quote including installation, so we scheduled the appointment to put it in, which was done quickly and professionally. We chose a Navien 240S tankless gas water heater, and are very satisfied. It provides an endless supply of hot water. Their workmanship when putting in the unit was great, and they cleaned up the area when they finished the job. We are very happy with Advanced Plumbing and I give them a five-star rating!

Great service fast friendly clean and efficient Very…read morefriendly and knowledgeable A fair price for labor

Our septic system was backing up again so this time I called Harner Plumbing. Mike Allen, one of…read moretheir service technicians, arrived at 6 AM and eliminate the nasty roots invading the piping to the septic system in about 1-1/2 hours. I recommend Harner Plumbing!!! A job well done, promptly, and at a fair price!

My son in Streetsboro needed several things done in his home, like re-setting a new toilet with a…read moredamaged floor/flange, fixing a stuck outside shutoff valve, and fixing a leaking sink drain. We selected Harner Plumbing due to great reviews on the web sites and from our neighbors on local social media like NextDoor and Streetsboro Facebook. We could not have been more pleased with the result. Dana was really responsive and helpful in arranging for Steve to come out, and Steve could not have done a better job. The final bill was very reasonable and it was consistent with how Dana said (up front) the charge would be calculated. Harner Plumbing is now my son's "go to" company for future needs. We highly recommend them.

Called them up. Reserved service at my convenience. Timely visit. Fair price. Nice field…read moretechnician. Great service. Two 1,000 gallon tanks.

We had a clogged drain at the church, so I called to ask when someone could come out to fix it…read more They informed me they would be there sometime today, and they arrived within an hour. The drain was unclogged in that time frame as well. A+ service!

"Had a leaking pressure valve on my main water line. JLN Plumbing came out, replaced it properly by…read moresweating in new connections, and charged a very fair price! Showed up on time, explained everything, and did clean, professional work. No upselling. Would definitely use Trevor again.

From the owner: For that ideal home feeling, rely on us for optimal temperatures and flawless plumbing.read more

Matt did great! I'm always happy to use Jenkins for whatever I need. Crisp, knowledgeable, friendly…read moreand no unnecessary upsells like most places.

Recently I had concerns about my plumbing system coming into the house and I called Jennings for an…read moreinspection before I left on vacation. Guy comes out, looks at the setup while standing 3 feet away and says it is good. He did not check the main water line for cracks or looseness, he did not manually check the clamps for tightness, and he really didn't do anything. $100 for that call. Fast forward a week (and I'm now on vacation) and I'm informed my garage has water seeping from under the garage door. Yep, a loose fitting came apart and water was running freely for a couple of days. My daughter came over and shut the pump off. Called Jennings and they sent a guy over to reconnect what they failed to secure (in my opinion). What a mess I found upon my return. They are unwilling to help with repairs after sharing my concerns and shock. So to you my friends, think on these set of facts before calling.

We had a pipe burst with the '100 year freeze' and had to shut off the water to the whole house…read more Most plumbers didn't even call us back. Brian Brodnik at Eastern Plumbing, took the call and committed to coming in the afternoon. He arrived earlier than expected with all the tools needed, and located the issue quickly. He completed the repair efficiently and didn't leave any mess behind. Professional and courteous throughout. Used flat rate charges we felt were fair. We would highly recommend.

From the owner: " Helping people for over 50 years! "…read more Hi, welcome to a second generation family owned company. Eastern Plumbing Inc has been contracting for some of the best builders in Northeast Ohio since 1985. I’m a type of person that needs to stay active and busy so although I’m semi retired, I still enjoy service, remodel work and light commercial plumbing. I’ve asked to be an inspector in three different counties. The company reputation has always been solid and highly professional If you’re looking for someone that really understands the trade, so you don’t have to worry about paying for services you thought were a good job, call me. I SPECIALIZE in difficult repairs.