DO NOT get fooled by those fake 5 Starts reviews!! Please read my post to get the FACTS!! This is what happened after we moved out. 1. No deposit return 2. They charged me $3k+ for insufficient move-out notice and one-month "market" rent (facts :my rent was $1200, I notify them over the phone couple of months ago, renew lease contract was never signed, and I moved out plus keys returned on the day of lease ends) 3. They are handing my account to collection (fact: it will leave a court record even if you pay what's owed, their lawyer will never contact you, you have to find out yourself) 4. Getting a lawyer in St Louis to represent a tenant is incredibly hard !!!!!!! I suffered, but you don't have to !!!!!!! read more

My experience living here has been frustrating. This summer, I went nearly a full month without central A/C -- during a heatwave. Management offered a window unit as a temporary fix, but I had to decline due to safety concerns. Communication throughout the entire situation was poor, and ultimately, no concession or rent credit was offered for the inconvenience. Unfortunately, this wasn't an isolated issue. Since moving in, I've dealt with a sewer backup into my apartment, a leak from an electrical pipe in the laundry room, and a bathroom door that no longer closes because it's been painted over too many times. Maintenance only performed temporary fixes on an issue with water collecting between the liner of the tub -- I ultimately had to outsource help to have the drain replaced myself. Critters are getting into my unit through an unseen opening in the laundry area, and maintenance has mistakenly entered my apartment on multiple occasions. Confusing my unit with another is not a valid excuse after the first time. While the neighbors are friendly, the infrastructure is outdated and doesn't reflect the price point. I also find it unsettling that a raffle for a rent credit is being offered in exchange for positive online reviews. For the amount being charged, I would encourage potential renters to carefully consider their options. read more

Would give zero stars if I could. Multiple problems with the leasing office. They never answer their phones, frequently rude and dismiss you without even listening, and won't actually fix your problems, and much more. The only person who seems to give a damn is Shannon. She has done more for us these last couple of weeks then the previous manager ever did Not to mention we found a dead bird in our apartment that was obviously there for a long time and was NOT found during the inspection before we moved in. If you keep scrolling on this page for reviews, you'll find some years ago about birds being in peoples apartments. We were also told the bird "climbed in through the ac unit".... WHAT. Our AC has been out for almost a month and a half and no effort has been made to fix it. Mold and water damage is happening in our bathroom. We put in a priority maintenance request (24 hours) almost a week ago. Having difficulty breathing as well as headaches and migraines and again, no effort has been made to fix it. DO NOT MOVE IN KEEP SCROLLING. Our rent has gone up 300$ and online, our same apartment is going for 200-300$ less than what we're paying. If we could move right now, we would however we would need to pay twice our rent which we don't have. Please keep scrolling and don't even consider living here. We're moving out the second we get the chance. I wrote this a few months ago and never posted it but now I have more to say. We also had a bad infestation of mold in our bathroom. We had notified the district a MONTH prior to them doing ANYTHING. I would come home and get constant headaches and the mold was affecting my health drastically at this point. After a month we finally were able to speak to someone and we moved into their three bedroom town homes. Big mistake. We should've cut our lease short while we had the chance. They charged us over 3,000$ in "move-out fees" and claimed a cleaning company took 7 bags of trash out of our old apartment which is absolute bullshit. Because the day we were told that, we went back to clean up and nothing had been taken out. Not to mention they gave us 72 hours to pack up everything we own and move to the townhouse so cleaning wasn't really our priority. It was getting the hell out of the mold infested old apartment. In fact the contracting team who was there "cleaning up the mold" and I say that in quotations because they had just painted over it (good luck to the next people who move in), the contracting team had left a half eaten apple in the bath tub as well as a crushed up Red Bull can in literally every room that yes, we ended cleaning up for them. Lakeisha in the leasing office needs to be fired. She is unprofessional and I eventually brought in my mom because I knew they weren't listening to me, maybe because I'm young. But they were rude to her as well. Not to mention the other bitch who was sitting at her desk staring at us the whole conversation and making faces. I could have gotten lawyers over the mold problem. It clearly states in their lease that mold problems will be taken care of within 72 hours which obviously they weren't. I now am in the townhouses and I still run into problems weekly. The washer leaks every time it runs. I had to call maintenance recently for my kitchen sink which according to him wasn't even attached to the granite and he said if he pushed just a little, would fall underneath because it wasn't supported by anything. When I moved in also, the cabinets in the kitchen had no shelves installed. Still don't because no one has come to do anything about it. I recently called a carpet cleaning company as well and they cleaned the carpets and he claimed that he thinks the carpets had never been cleaned. Ever. He said the water from them was the grossest and nastiest he's ever seen from any job he's ever worked. Thus proving nobody cleans shit prior to your move in. Also not to mention the back porches are broken and literally a step had fallen off leaving a huge nail upright which could've sent me to the hospital. Still hasn't been fixed. RUN RUN RUN AWAY read more

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Great place to live, the neighborhood is well kept, the staff is mindful of their residents, and maintenance is responsive.

0/10 DO NOT RECOMMEND I've been here for four months, and it has been hell since day 1. My apartment was not ready on my move-in day, the unit did not fully pass inspection, the list of things wrong when I moved in were outrageous, and on top of all the at- the building I'm in is infested with insects. Among those listed and well as the issues I haven't mentioned, management ignores all issues and emails until I pay them a visit in person. The property manager, Patty, laughed in my face when I explained to her the insect issue after reaching out several times to no avail. I highly suggest taking your money elsewhere. I can't imagine how I'll be able to stay here for the remainder of my lease. RUN!! read more

TL;DR: The District has some nice features, but they are GREATLY outweighed by the negatives. This is BY FAR the worst apartment we ever rented, mainly due to terrible management. The Positives This apartment complex is in a convenient (though somewhat noisy) location right off of 170 and just a few miles from the Delmar Loop It also has a ton of green space and is located next to a great walking path. While The District could learn a thing or two when it comes to customer service, they have always treated our pet with enthusiasm and even have a couple of (small) dog parks on the grounds. The maintenance staff is always friendly and does the best they can with the limited resources they are provided by The District. The Negatives Inattentive/ Greedy Management: The management at The District is very disorganized and treats its tenants like they're nothing but a dollar sign. They rarely answer their phones, and when they do they don't listen to you or give you the time of day. Toward the end of our stay, we realized the only way to have an actual conversation with the office staff is to visit them in-person, and even then they'll gaslight you to avoid addressing your issues. Not to mention they tried to raise our rent by 30% at the end of our lease, claiming "market prices". Infestation: Our apartment had several small holes behind the washing machine leading to the outdoors, a pretty wide gap below our front door, and the front door to the small (4-apartment) building was free-swinging. It was unsurprising when bugs entered our space. What was surprising was when our apartment let us live with cockroaches for weeks before sending someone in to take care of the issue. Mold: The bathroom had no fan and only a window in the shower for ventilation. This meant that moisture would inevitably accumulate unless you wanted to shower next to an open window (which is only feasible a small fraction of the year, due to heat/ cold). To no one's surprise, we ended up with mold in our bathroom. We reported the mold right away to maintenance through the ticketing system. We went weeks without a response, so we called our apartment and sent emails several times before they scheduled a staff member to come out to look at the mold. They then told us to clean the bathtub (which we had been doing incessantly and was not the problem). I asked (via several calls and emails again) what to do about the mold in the cracks between the tiles that couldn't be reached and the mold on the ceiling. They repeated the same instructions over and over, not giving us any direction. After many attempts (and plenty of other things to handle in my life), we gave up on it and lived with mold for months. The apartment ended up charging us for the mold damage, despite choosing not to fix it or to give us any detail on how to do it ourselves. Old/ Cheap Appliances: It felt like something new went wrong each week in our apartment. The worst of it included a refrigerator that quit running, a dishwasher that wouldn't start, a washing machine that didn't drain or completely wash our clothes, a leek in the roof that led to water dripping through our microwave every time it rained, and an outdated A/C unit that couldn't handle semi-hot temperatures (and had us living in 80 - 90 degree temps for weeks before we got on management's nerves enough to do something about it). It usually took weeks before someone would come by to take a look at the problem (due to understaffing). We placed multiple tickets for many of these issues (the dishwasher, washing machine, A/C, etc.) and most of these problems continued to pop up again after being "fixed". Fewer Features Than Advertised: The District seems to always gloat about their many amenities, but several of these areas were not available to us throughout our 2-year stay. Some amenities were closed due to Covid (which I understand), but some were closed for months on end for "maintenance". For example, this past summer the pool was unusable for most of the season. It was closed for a good month or two at the beginning of the summer due to maintenance needs. When it finally opened up again, it looked green (instead of its usual blue) so we avoided it. Then, we noticed it turned blue again, so we stuck our hand in it and it felt extremely chemically. We ended up not using the pool at all last summer, which was especially disappointing due to our broken A/C unit (see above). Dangerous/ Unattended Grounds: There were many things that were falling apart at the district, but the most concerning may have been the grounds. The parking lots and roads have many potholes which are often "fixed" before falling apart again only weeks later. The parking lots also have an inexplicable amount of glass scattered most of the time, which is especially concerning if you like to walk your dog near your apartment. There are dog waste bins throughout the grounds, but they are oftentimes overflowing with excrement and many people r read more

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I am writing this review to receive a credit of $350 off my move in expenses which is a nice thing. Pros: Close to work I have a one bedroom, and it is a decent size. When I call the office, people typically answer the telephone. I have a 7 month lease option. There is a bike/walking path next to the complexed. Parking is no problem Cons: All kinds of punitive rules My lease was 50 pages long All kinds of fees My apartment was not any where as nice as the model apartment. There were not ready for my at check-in. My apartment had not been cleaned prior to move-in Lots of street noise as my place is on McKnight read more

I hope I find bedroom two bathroom apartment or home with reasonable amount thank you read more

The District Apartment Homes - Real Estate Services Near Me - Saint Louis, Missouri

DO NOT MOVE HERE! RUN!! These are the worst apartments in Saint Louis. I've found mold multiple times in my apartment that has caused heath problems, the paint is do caked up on the walls some of my doors wouldn't even close completely. My front door had never closed properly which is a major safety concern. I had multiple bug incidents, dealing with thin thin thin walls, the walls are so caked up in filthy heavy coats of paint you can't even clean the walls. Washing machines are trash. Keisha in the leasing office is unprofessional and needs to be fired. I don't know how she could be a manager, she's is rude and nonchalant. I don't know how this property is still leasing to people. RUN!!!u read more

I moved here in October of 2016, and ever since has been nothing but terrible experiences, bad management and lack of communication from part of the property. In June 2017.. we got home at 7 pm on a Saturday to birds flying inside of our apartment (nasty black birds) immediately called the emergency number, they informed me that having birds inside my house and inside my AC unit was not an emergency . On Monday morning we woke up to the sound of another bird flying on in the kitchen (the most disgusting thing I've encounter) called the office they said "we'll take care of it" came back home at 8 pm to 3 birds flying freely in the house !!!! We immediately had to go to a hotel room (we were afraid of all the diseases and infections these animals carry) Next morning I stop my the office and the "manager" who never returned any of my calls .. completely ignores me and says.. I'll send maintenance today . After 1 week of complaining, non stop calling and showing up they finally cover the hole in the building where all these birds were coming from. Today.. we have been without an AC for 3 days!!!! They said we sent maintenance and nothing is wrong . Our apartment is 81 degrees right now. Do yourself the favor of renting somewhere else. read more

DO NOT SIGN HERE! The leasing office is a nightmare. Unorganized and dishonest!!! The day we got our keys and walked into our apartment it hadn't even been inspected or cleaned. The electrical outlets were fried and a safety hazard. The carpet was ripped, stained and had debris all over the place. The kitchen floor had so much water damage it was warped and uneven. The stove did not work. This place was NOT move in ready as they promised!!! And they were NOT willing to let us tour any other apartments. Said they would have our place move in ready by the end of the weekend. We had all of our stuff there ready to move in and they were not willing to work with us or accommodate us at all. WE BROKE THE LEASE on our moving day!!! Save yourself the headache and do not sign here. AWFUL management and business. read more

The District Apartment Homes - One of the outlets (out of many) that were electrically burnt. They said this was ok to move in with!! - Real Estate Services Near Me - Saint Louis, Missouri

RUN AWAY FROM HERE. DO NOT SIGN. HEADACHES WILL ENSUE. Unorganized, unreliable, greedy, dishonest, apathetic, rude, disregards landlord/tenant rights, and super sketchy. Don't even bother calling the leasing office because they never pick up and when they do they can never get any issues resolved. They also don't respond to emails either so just don't even bother. Maintenance takes over 3 weeks to even come out to a unit. There is MOLD and COCKROACHES and ANTS. My car was hit parked on the street. It is not worth the money paid to live here. If you like the feeling of constant suffering and headaches then, maybe, just maybe this place is right for you. All the 5 star reviews were either paid for or made by employees and it is painfully obvious because they talk so highly of the staff. You could never pay me to write a good review because everyone in the office is rude and does not care about anything going on in these apartments. They tell you what you want to hear and then turn around and act like they forgot everything they said to you. Maintenance is sketchy, I doubt they do any background checks and they all have told me they are temps. It doesn't seem like they know what they are doing at all. I guess because if they treat them anything like how they treat their tenants it is no wonder they can't keep employees. read more

Had a fantastic tour of the complex and very excited to live here. Staff is extremely friendly, helpful, and was able to address every question and concern I had. Definitely will recommend this complex to others!! read more

Don't sign with this place unless you wanna be scammed. The people who work here are terrible at their jobs. the leasing agents there all have attitudes. Maintenance was rarely ever done. They will try to make you pay more for this place than what its worth. When we lived there we had bugs everywhere because of the window not being properly sealed. This also boosted our heat cost in the winter due to no insulation. They also have tried to get us to pay for moving out of our lease early when we moved out on the day it was finished. We had to move in to another apartment that very same day. Saying something along the lines of "you are still in our system as living there so you will actually be charged your security deposit and on top of that 1500 dollars in fees." We also found multiple entry points in the water heater room, bathroom, and bedrooms for ants and other sorts of critters to get in. In conclusion this is a terrible place to live but if you wanna get scammed this is the place for you! read more

If I could go lower then 1 star I would. Communication between the employees is god awful, main office has no clue when water pipes and maintenance is being done. Main office is horrible at returning calls, manager is never at the office. Maintenance request take anywhere from 2 days to week and half for the crew to come and take a look. If this place is your only option then I guess take it but I should of done my due diligence before staying here for as long as I did. The people who operate these apartments are unpleasant to talk to and don't care about you, they just want the money. read more

Leasing office never answers the phone. If you ever need anything they must expect you to walk to the office. Pool hasn't been open on the days it's suppose to be open and there has been no communication about it. read more

We have really enjoyed living at the District. We moved here in July 2017 for school and plan on staying here until we graduate in 3 years. The apartment itself is up to date with newer carpets, appliances, and cabinets. The washer & dryer in our unit is HUGE for us, as it is convenient to not have to go to a laundromat. We know that with living in an apartment comes normal wear and tear - the maintenance crew is always quick to respond to any requests we put in! read more

The District Apartment Homes - Real Estate Services Near Me - Saint Louis, Missouri

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I lived in their two bed room unit which had been remodeled for 1 1/2 years. It was nice but all the doors had been repainted so paint kept peeling off. It wasn't real efficient either. My utilities at my new place are way less and it's much larger. My first year's rate was in the $900s per month, but as soon as my year was over and I needed to go month to month as I was looking to buy a place they jacked my rent up to $1200 plus. They said the new rate was based on "the current market rate". I didn't want to move again so I endured. The amenities are okay. The pool was nice but the a/c or heater never worked in the fitness area the couple of times I tried it. I personally removed the trash from the dog park a couple of times since it was overflowing. I also cleaned our common hallway a few times as housekeeping should up rarely. I left my place spotless and gave my notice as stated in my lease. I did it in writing and was told that it was good. I paid up to the Sunday which was my last day. They later informed me that they didn't do walk throughs on Sunday's. So they arranged to have someone meet me at 9 am on Monday. I waited and waited then called and a nice maintenance guy finally showed up. He looked around and thanked me for leaving the place looking so nice. A few days ago I got a call that my deposit was ready and I could pick it up. I showed up and I noticed the amount was less. I was told I had to pay for that Monday too. When I explained what I was told they apologized but still kept my money anyway. In summary...I think they are trying to be an great complex but they lack the excellence to be a great place to live. read more

Let's see. I will move out when my lease is up. PROS: Great location, easy access to 170...good shopping right at Ladue or down Olive. Renovations are decent, office staff is nice, maintenance is good in my building but my friend in another one says they're not competent. CONS: Building doors are not secured, mailboxes small and cramped, door paint chips, the second bedroom is much smaller, all of the closets are without vents so they are freezing in the winter and sweltering in the summer. The full size washer and dryer are nice but again, the space was a renovated second door so no vents, you have to keep the doors wide open to maintain the temperature. Bathroom has a huge hole in the back of the sink and there's a huge hole behind the bathroom mirror. This is the case in every apt due to cheap reno. Popcorn ceilings and walls. They're decent but def not worth the rent they're charging. read more

We absolutely love it here! Deb from the front office made moving in an absolute breeze, despite some weird personal circumstances. The apartment itself is beautiful, and is at such a convenient location! We also love having full size kitchen appliances and washer and dryer in unit. There are a couple of downsides, but nothing too terrible. I don't love that the exterior door to the building is unsecured. I would absolutely prefer it to have a lock or key code or something, especially living on a main road. The doors in the apartments don't close super well due to being painted over so many times. The biggest complaint I have is that the apartments do NOT hold heat well at all. We will bump up our heat to make it warmer in the apartment, and within 30 minutes it's freezing again. That part is a bummer because it is both uncomfortable and expensive. All in all, I would live here again. It's not the absolute greatest, but it is convenient, homey and the people are nice. read more

I have lived here for two years. My lease is ending soon and my rent went up $300. The amenities are limited. The only things they have to offer are dog parks and a pool, which is closed on Mondays. Upon moving in, there was mold in the bathroom. There were also dead birds and a nest in my apartment. I have had multiple issues with maintenance and timeliness. My dishwasher is currently broken, there is standing water in it along with my kitchen sink. I put a work order in two weeks ago, the main office has no updates other than "they are going in the order of requests being received" My ceiling had a hole in it, I put a request in, figuring this would be an emergency. I had to call to ask about it, I was told it would start being fixed one day, and no one ever showed up. I had to call for an update. It took two weeks total to fix it. The heat is always broken in the winter and requires maintenance to come relight the flame frequently. There are giant ants that come yearly, they get sprayed for, and they're back the next week. There have been multiple cars that have been broken into on the streets. They do not send any sort of notice when things are being down to the apartments. For example, I had a wreath on my door and they send someone to paint, I wasn't home, so they just painted around it. My neighbor had their windows open whenever they power washed the apartments and ended up with water in their apartment. The office has poor communication with residents and is not great at getting back to you. I would NOT recommend moving here unless you want a cheaply made apartment that is going to be way overpriced and give you constant headaches. read more

We love it there. Grounds are kept up nicely. Buisness center is a great resource on the property. We have been impressed with Jesse, in the front office. We know he is reliable, quick to take action and respond to emails. read more

Moving to St Louis for a relocation couldn't be easier after going through The District Apartments. I first spoke with the property manager, Deanna, regarding some questions I had about the property. She was extremely polite and professional in answering all of the questions I had. She made it easy to reach either her or her staff when I had other questions and when I wanted to schedule a tour of the grounds. They were honest with all of the fees,deposits, and paperwork that had to be made prior to moving in, so I knew exactly what was going on the entire time. I will make an edit to this after a few months to provide more insight on the unit and the property as a whole. So far so good! read more

I have overall had a solid experience and am grateful for my place. I actually really like the size of my place. It is on the smaller side, but that works well for me. I love the kitchen and the appliances. I am a huge fan of having in-unit washer and dryers (that's a huge plus). Yes, the units are old and that comes with some hassles, such as heat going out. My dishwasher did have mold in it and that was a real hassle, which was fixed by maintenance. The price I pay is about what the market rate is for the area maybe a tad pricey, but not too bad. The location it is super convenient. I actually really like the ease of getting in and out of the building (some of the larger apartment buildings are super inconvenient to move into, bring groceries in etc.). I think what bothers most people (myself included) about renting is feeling like they are powerless or not cared for when something happens. While I have faced those frustrations I do feel that everything has been fairly handled. Overall, I think my unit is cute, well suited to my needs and I like the renovations that have been done. Hope this helps! read more

I did a pros and cons list. I'll tell you the best things quickly and then some of the concerns and issues I had with them. Pros: * Fantastic maintenance. We had a lot of issues, but they were always responding quickly. * It's relatively safe. I say relative because I had my car broken into twice. However, the girlfriend's car was fine. * They look really nice. They also have weekly grass maintenance. Huge open layout that gives it a really nice modern fill with the stainless steal appliances. * Not too far into the county and not smack dab in the city. You're close to the loop. Close to the Galleria and It's 10-15 minutes to CWE. * The office worked with us. Fell victim to a pick pocket while in Europe and they worked with me to get the payment as the banks returned my money to me. Let me make two payments and pay a late fee, which was great. Not many would do that. Cons: * Tons of maintenance issues. They made it look aesthetically pleasing, but didn't do the skeletons of the apartments. Heater didn't work, AC didn't work. garbage disposal broke, just to name a few. * No locking on the buildings. While it's relatively safe, we had multiple times where random people knocked on our door. Once, someone walked in when I answered. Luckily it was just a drunk neighbor, but could have been really bad. Many other places at the same quality that give you that safety net. * Utilities are outrageous. Our July electric bill was $277. Our January gas bill was $384. The electric was around $50 when it was the winter and the gas was $25-30 when the summer was going on. Your laundry room is where a great source of heat/AC is let out, but in the winter they tell you not to close the door because of the pipes. Damned if you do, damned if you don't. The insulation around the windows is the worst. Often we felt the air rushing in around the rims of the windows. * Random charges. I don't know whether or not they changed owners or what, but five separate occasions we received a bill where we owed something. Even after we moved out, we received three voice mails saying we owed them significant amount of money, when our bank statements said otherwise. * Expensive. Trilogy is a third of the cost, same layouts. Gray building across McKnight is cheaper and so are the decent ones across the street as well. * I-170 can be loud. We lived in the back closest to it and especially when they were doing construction, it was very distracting. * More of an annoyance. When we moved in, we requested a garage. We were told it was $75/mo. They put us on the waiting list. When it came around in December, all of a sudden they said it was $200/mo. I get supply and demand. When told one thing and another thing is presented, just frustrating and annoying. I think we got taken for being out of towners and saw the remodeled rooms. I feel like after realizing that other places were of the same quality but much cheaper, we settled. I wouldn't live here again. read more

Save yourself the trouble. If you have any amount of self-respect you will not consider looking at floor plan options from this dump. The floors are kindling at best but closer to paper thickness and while things look pretty the construction is close to mobile home quality. You get to hear every word and action of your neighbors so it's great for perverts. The staff is so incompetent they border on negligent. Do not bother trying to ask for help as they pass the buck every time. My experience here borders on insanity and that's not mentioning the liability issues their lack of simple reasoning skills has caused. I have now had to hire an attorney to protect my basic rights to enjoy the property unencumbered by an unruly neighbor who I get to hear daily tell their 5 and 7 year old children to shut the F up. Yes, I called protective services as the staff here claims unless their courtesy officer hears it, it is hear say. Additionally, if you are disabled like myself, pretty please turn to the next property as you will also be discriminated against here. I have never had an experience in any field much less my housing that is more insane than what has taken place from the very first day I moved in last August. I about never write a review, but I have never seen a greater lack of professionalism and integrity from a staff in any line of business. I do feel compelled to warn other good people of the possible pitfalls they too could experience if they chose a residence in The District. I am a now retired business owner from California who has spent his entire life interacting with high net worth individuals and corporations. Please take this review serious as its coming from a highly educated and respected professional. Never in my wildest dreams would I believe the complete lack of decency from the head manager. Good luck in your next search. PS- The maintenance guys are great and more importantly they are honest. I dont consider them staff in this review. read more

Do yourself a favor and don't even consider living here. Pros: Good location. Cons: Phew, man...where do I start? Several incidents happened in the eleven months that I have had the unfortunate experience of living here, each reflecting the microcosm of the downfall of humanity disguised as a business. The management has an excuse for every shady misleading inconvenience inflicted on their tenants. Under pressure to quickly find an apartment last summer, my father suggested I check out this complex at the intersection of 170 and Delmar due to its great location. Upon entering the office, I was greeted by several vapid, too-tan twenty-something women who feigned intense excitement at the prospect of my living there (indeed, read the responses to the bad reviews: Really? You're "so happy" that a tenant moved in and "so sad" at the prospect of a tenant leaving? Uh huh. http://www.yelp.com/biz/the-district-apartments-saint-louis-2). I was shown around the complex by Sam, the most helpful and trustworthy employee in the office, who of course is no longer there. Even though it was too expensive, I needed an apartment immediately so foolishly went ahead and signed a lease. The apartments are old, tiny, minimally updated (don't be fooled,) and severely overpriced. I pay $924 a month for an apartment that would cost $395 in the city. I pay at least $50/month more due to a pet fee and a washer/dryer fee. I had several maintenance issues right away as the apartments are very old and shoddily slapped together with vinyl "wood" floors and "updated" kitchens, which apparently means a fresh coat of gray-blue paint and faux marble countertops. The bathroom had a few annoying old-apartment related issues, the dishwasher contained a pool of yellowish-brown sewage water in the basin, the dishwasher didn't work, the washer/dryer didn't come on time (when it did it leaked,) and the bedroom window didn't have a screen. Even though maintenance came quickly and seemed to repair the problems, I had a recurrence of all listed issues, and simply gave up after several more attempts to fix them for good. Despite the fact that they were "soooo excited" to have me move in, I heard from them only when they wanted money from me. Vapid #1 harassed me several times over the course of two days when I was one day late on my rent due to a delayed flight. When I begged for mercy (10% late fee--I had to come up with an extra $100 dollars) she kindly told me that they would take legal action if I didn't pay. Due to their immense and unrelenting greed, they require a 60-day written notice if a tenant does not intend on renewing the lease. Most complexes, if brutal enough to require a written notice at all, require a 30-day one. I got a call from one of the Vapids around the 60-day mark asking if I was intending to stay or not. Wow, for someone sooo happy for me to move in, she certainly seemed impartial to my departure. I fully intended to leave and told her that I was looking at options, and that I would get back with them. I was never reminded of the 60-day notice during that phone call, which is simply cruel. When I called yesterday to tell them I was leaving (about 45 days out,) she told me that I was to pay for an extra month due to the 60-day notice, which instantly made smoke pour out of my ears. Again, very rudely, she claimed that they put a notice on my door, which I never received. I asked for a copy of the notice from my file, which was just a form letter not personalized with my name. Why not take ten seconds to personalize the letters? "They don't do that," she said. Wouldn't it make sense to make a copy of the letter with the tenants name on it, and the date it was delivered? How, then, are they supposed to know for sure that the tenant got the reminder? Well, they don't care, so it doesn't matter. There were a few more annoying incidents, but I'll spare you the dirty details. Spare your dignity and don't live here. These people should be ashamed of themselves and Village Green should, out of common human decency, put themselves out of their misery. read more

The area where laundry is located in 2 BDRM apartment was the OUTSIDE STAIRWELL. They put up a wall in one piece to cover with NO INSULATION. This is why pipes keep freezing and apartments are cold. I would not recommend. read more

The District doesn't even deserve this one star. The leasing office/maintenance is an absolute nightmare. My lease was signed June 2019. The day we moved in the towel rack fell off the wall. I put in a maintenance request, but they never fixed it. July 2019, the washer broke. We put in a priority maintenance request. It took weeks to get maintenance to my apartment. When they finally came by it was mid August and we were told a third party had to come out to fix it. The maintenance team said they'd tell their manager. In the mean time we were told we could use the laundromat and we'd be reimbursed . No reimbursement. The washers in the laundromat all run piping hot and they ruined my nice work clothes. Weeks go by since the maintenance team had came by and after calling a bunch I was able to get in contact with the office. They told me the maintenance team had failed to mention a third party needed to be contacted to come fix it. More weeks go by, eventually someone comes out to fix the washer. A week past and the washer broke. When the guy came out to fix the washer he said it'd more than likely break again because the washer needed to be replaced. A few months later the shower stopped draining. Being a female with long hair, I wasn't surprised and put some drain-o through the drain. Nothing worked. The request was ignored and for another week my shower wouldn't drain AT ALL. I had dirty water sitting in there for days at a time which is a breading ground for bacteria. I called and was never able to get through to anyone. When I got ahold of someone they told me no one had come out due to the same lack of communication that happened with my washer. This time someone came out ASAP to fix our drain. I asked the plumber what the issue was he said that there's an underlying issue with the pipes that affects my shower and the tenant below me. The plumber notified the office of the underlying issue. Nothing has ever been done. During the COVID shutdown the top shelf in the storage closet collapsed due to improper installation. Items broke and were destroyed in the process. Months go by and while I was out of town they came by and "installed" the shelf. They replastered over the previous holes where the shelf fell. I put one tent on top of it to test it out and it collapsed again. It was never fixed. A piece to the dryer door fell off and we've been taping the door shut ever since. Dog bags are never stocked to and the waste bins are constantly overflowing. They raised rent prices when you can't use 3 of the amenities you pay for. Two of us were on the lease and back in June the other tenant told them to get the proper documents and a new lease together since I was moving and he was staying. It's August and they just got the roommate release form together, we signed, handed it in last week and hopefully they are getting my past roommate a new lease. When Rhonda, the Assistant manager called this morning, August 10, she asked me if I was planning to pay rent. I've signed the roommate release form and am no longer obligated to do anything for them. It's on the other tenant. While trying to explain this she hung up on me and that's not the first unprofessional experience I've had with her. Sadly, I had to cut out other issues due to character limit but hopefully I've got my point across. DO NOT RENT HERE. I promise there are better options in the area because I've already found one. read more

Where to start.... Oh with the COCKROACHES!!! Yes guys and gals gather around while I tell you a little story about my terrible time at these apartments. So back to the cockroaches, I saw so many and I keep a clean apartment. I call to make an appointment for someone to come spray. I had to call a handful of times before someone actually came and sprayed. It was disgusting and they still kept creeping into my apartment.... Next this place has terrible heating and cooling. It was freezing in the winter. I hated every minute of it. I even had a space heater because their heating system didn't do shit. In fact my pipes froze over the winter, when I had the heating on, couldn't do laundry for a while, it was like camping except in my apartment.... The washer and dryer sound like they are going to bring the building down every time you turn them on, the walls are paper thin and so are the floors. I think my upstairs neighbor either had a fight club or maybe it was the Game of Thrones that I could hear word for word.... To set the record straight I was a great tenant, always paid on time, was respectful, kept a clean apartment. So I'm about to move out and then they try to stiff me with another months rent. I don't know what possessed them to think I would stay any longer..... maybe the cockroach parade made them think I wanted to stay? Who knows... the moral of the story is, this place sucks. It's too expensive and the people who work there will flat out lie and try to take your money. Rent at your own risk. Or if you like to live with cockroaches then GREAT NEWS, this is the place for you. They suck and that's all.... peace! read more

Place is peaceful. Love the stainless steel, parking is limited especially at night and some residents don't pick up after their dogs and maintence crew are so nice and helpful ! read more

I like my apartment and the neighborhood. It feels safe there. Also maintenance is 24 hours so if anything goes wrong they are there within 10 minutes. read more

A letter for Jenna, the manager. It's been a month since I had reported about the frozen pipes of my washer. You had sent maintenance workers to come over and check it a couple of times and still not fixing it. At the very beginning, you blamed the weather but I knew it's not true because while I can't run my washer, my neighbors can use theirs. Besides, the pipes would still be frozen when the temperature is not that cold outside, just several degrees below zero. After I googled and checked BY MYSELF, I told you there's a big hole on my wall which may cause the frozen pipes. You said my words were "intentionally" and then you sent your worker again to seal the hole with some foam which is still not helping at all! Until today while I'm typing, nobody could figure out the reason why my pipes are easily frozen and how to fix it. You think you're gonna pay the laundry money while I have to drive to the other end of the community back and forth carrying loads of clothes between my apartment and the fittness room in the frigid weather is a compensation for me??? I paid for a rent with an indoor laundry unit and you made me use the shared washer in the community. If you don't know what you should do next, here are two options. One is you sent someone for the very last time to reroute the pipes and guarantee that I can use my washer when the temperature is below zero. The other is that you would credit or refund some of my rent. I guess you can't do either. So don't even bother to send your workers over and over again just "checking"and pretending you care. Qing read more

My Name is Michael and i have been a resident of The District going on my 6th year. I must say prior to the new management i didnt think it could get any better. However i was proven wrong when the name changed from Villages of Wyncrest to now the District. Ashley and Deana have been great and sooooooo accomodating. The best maintenance team on Gods green earth. Perfect location and everyone is so pleasant. Welcome Home!!!! read more

I've had a great time living in the District apartments. It's a very dog friendly community which is a huge plus for me. Also, whenever there has been a maintenance issue, I've gotten help and gotten it fixed incredibly quickly. Definitely planning on renewing my lease in the next few months read more

All in all wonderful living experience with super friendly office staff who always seek for the best ways to accommodate residents. I wish the walls were a different finish so I can more easily put things up on the wall but honestly, they worked with us to have a 16 month contract, no complaints! read more

Living here in The District has been a GREAT experience! We moved in right after a really difficult health situation and the leasing staff was really helpful in making us feel comfortable. We never would have been able to get our place turned into a home from just an apartment, though, without the help of the maintenance team - they have been so absolutely helpful! We're thankful to have found The District! read more

I love my apartment, I love the location, however, there are lots of maintenance issues. This is my first apartment so I can't compare it with anywhere else, but I can say I am very content here. read more

The District has exceeded my expectations thus far in my leasing agreement. It is located in a safe, and quiet neighborhood and the leasing office/maintenance team are on top of their game. I can't really ask for more! read more

I am looking forward to living at the District and having all new appliances and washer/dryer in the unit with a dog park and pool a few feet away! The business office is really cute inside, and all the staff have been really helpful. Laura is friendly and has really helped with my decision! read more