Took a while, and a little pricey but they rescued me when I was stuck on the freeway with a flat…read more I wonder why tow services only get 1 and 5 star reviews. To me they were pretty okay and I will call again when I'm stranded. Tow truck drivers have such a dangerous job, people need to move over a lane so they are safe.

This guy owns my son $650 for damage to his Mercedes .After the incident he admitted he did and…read morelatter refused to pay for damages. He replied to my wife that the car was illegally parked so apparently this gives him the right to damage the car and refuse to pay for it.

AC compressor was dead and we decided not to move forward with a $1700 replacement. We were still…read morecharged nearly $300 for just a diagnosis

I had used the service department for some time. Communication had been spotty over the years but…read moreI expressed my concerns and kept giving another chance but it kept getting worse. I recently came to the end of my confidence in them as I had been waiting for a part to come in. I hadn't heard back from them in weeks so called and they noted the manufacturer canceled the order and I had to go directly to them for reorder. I asked why I was not informed of this and they said they left a message but I never received one. Just have no confidence that ever happened as I would have a message notification if it did. Just another example of lack of care and concern for follow through. I like to work with local businesses but do have an expectation of a minimum level of service and that they actually care about providing such.

6/5/26 Additional Review: We dropped our Escalade off at…read morethe end of March for an issue with the adaptive cruise control. They initially had issues getting in touch with our warranty company but we were able to get that resolved and the new part was ordered around mid-April. Fast forward to now and they STILL have our vehicle and now claim that when the tech brought it in to work on the adaptive cruise that a camera failed and the car was having issues with the anti-theft that would require additional parts. As of two weeks ago, they supposedly had those additional parts and just needed to wait for a bay to free up to get it in. It also now needs and inspection and I asked them to check out our front tires since they have a slow leak. As of today, the car remains untouched after over two months of sitting and I am now told that the tech assigned to our car is working on removing an engine from another vehicle and they were unable to give any sort of ETA for when we can expect our car to be ready. At this point our vehicle is effectively being held hostage with parts in hand and no resolution in sight. We have spent nearly $2k on rental fees at this point since they outright refuse to provide any sort of loaner (wonderful "Cadillac" experience by the way). It is to the point that my wife and I are looking to purchase a new vehicle this weekend as we can't keep going forward without a car and paying the high fees for a rental. Crest quite literally could NOT care less when I explained the situation. I was met with silence and asked if I had anymore questions for them. I tried giving them a second chance given a poor experience the last time we took it to them for service, but this seems as if they are intentionally not working on the car out of spite from the past review. I can't wait to be done with Cadillac completely, abysmal service.

I purchased a new 2025 Escalade from Crest Cadillac on 3/1/25. The vehicle was purchased in cash…read moreafter we provided all necessary trade-in information in advance, and we traveled from Lake Forest, Illinois to complete the transaction. At the time of delivery, we were informed that the vehicle displayed a "service leveling system" warning, but were told it was a minor issue that would be resolved with a software update. We were assured that this update could be performed by our local dealership in the next few days. Based on this representation, we took delivery of the vehicle. Upon presenting the Escalade to our local Cadillac dealership, we were informed that the issue was not minor. Instead, we were told the car required a replacement module for the central computer system of the vehicle and that multiple features, including the air conditioning, were not functioning properly. This could also become a safety issue if in an accident and airbags may not deploy. It has now been over 3 months, and the vehicle remains unrepaired, with no firm timeline for when the module will be delivered or installed. I have since accepted a loaner car, but this does not adequately compensate for the inconvenience or the high-end vehicle I paid for in full. Since we do not have any time frame as to when the module will arrive, I have asked Crest Cadillac to trade our car in on another coming in. They said unfortunately our car is now considered used, so it would be less in value. Crest should have had their technician look over the car prior to us picking up. They have washed their hands of any wrong doing, and have been no help on getting the module. I now have a Better Business Bureau case with General Motors in Detroit. The problem is still not resolved. This is our third Escalade and are treating us as if we do not matter. I would never recommend or do business with Crest Cadillac.

My wife and I were referred to Hiller Ford to deal with a complex electrical/sensor problem we were…read moreexperiencing on our 2017 Lincoln MKC. Hiller Ford diagnosed and fixed the problem that had vexxed 3 other places. They were prompt, pleasant, and made us feel extremely well served. We would definitely have future tricky Ford repairs performed there anytime. Highly recommended.

False Advertising, listings online will NOT be the price when you walk through the door. 20% mark…read moreups. Very rude, unprofessional and generally speaking not much knowledge when it comes to staff. Waste of time. Avoid this dealership, they will scam you for as much as possible. Sorry !

Wonderful car service and friendly family-owned business. Been going here several years now with no…read moreissues. People on here with negative reviews seem to want to tear this small business down. I wouldn't pay any attention.

I have lived here over 40 years. The repair and towing service is great. They have saved me many…read moretimes when I was stranded. Plus they are good people. I highly recommend Johnny's Petroleum for gas, car wash or auto repairs.

My wife and I recently had car trouble in Kenosha and needed a Sunday tow back to our home in…read moreChicago. Some companies we tried through AAA were not able to take us on Sunday, but Jimmy's towing came through with a tow back to the city Sunday afternoon. We sat in the cab with our driver Scott B, who was friendly and talked to us about his many dogs and cats, as well as other topics throughout the ride. He made a crappy situation into a good experience. Overall, we would recommend Jimmy's towing to others seeking service throughout Wisconsin.

I was feeling very stressed and nervous after my car broke down. The man who came to tow my car out…read moreme right at ease, he was calm and very kind to me. He was supposed to drop it off at a place with a mailbox to drop the keys in, but after realizing that the place didn't really have a mailbox, he was kind enough to drop it off with a local mechanic that I am friends with. He even gave me advice on how to get my insurance to pay for the towing. If you are a young woman, who doesn't know much about cars, and are very nervous, this is the place to go! They will explain everything to you and are very kind. Thank you so much for the help Jimmy's!

I've been going to Heiser Chevrolet for oil changes and tire rotations since I bought my car there…read more Even though my maintenance package has expired, I keep coming back because I like that they have Saturday morning hours. I can sit in the waiting area, and be on my way. The service staff is always friendly, helpful, and happy to answer any questions. Great service and convenience!

I recently got my breaks changed, new tire pressure sensors, and an oil change from Heiser…read moreChevrolet. The service is impeccable. I'm new to Milwaukee and they've been so welcoming and kind. They provide a shuttle service if you need a drive home or work and they'll pick you up when your car is done! I've continued to go back to Heiser for the customer service. I received multiple updates throughout the day on how my car was doing and what they were doing.