New owners inexperienced low quality work. Sad this was once my go to mechanic. Ever since it…read morechanged owners and mechanics the place is not reliable anymore.

My Mom's car needed a TON of work and having left the area a very long time ago I was unsure where…read moreto go. I called a few places, Melissa was by FAR the most helpful person ! The pricing was more than fair, she went above and beyond to help where she could and the repairs were completed promptly and correctly. She didn't try to sell us anything we didn't need. We will DEFINITELY be using them going forward. Thanks Melissa and George !

I was treated like absolute crap from the get go. They broke several trim pieces in my vehicle …read more Door lock clips, window and lock button trim pieces. The uneven panels . List goes on and on. It's a old vehicle, but I took pride in what I do have and try to have it as nice as I can. That all being said, I noticed as well how others vehicles got repaired and they cleaned them to after a repair. Mine had dust all inside of it and on it and I mean caked with it. I was treated differently because I have a older vehicle so I didnt mean sh$# right? I paid you guys and I got way less than others did again because I wasn't anything or my vehicle . I definitely was so upset to begin with about the broken stuff in my vehicle and the huge mess of dust from sanding . I wouldn't take a bicycle to you and I promise I will never suggest you guys to my worst enemy .100%

I ran into a car that cut me off. Messed up the whole front passenger side corner of my car. A lot…read moreof the damage was underneath that you couldn't see. But now it looks like a brand new car. All new parts, and no second hand stuff. They were very patient and professional. Answering all my questions and concerns. Everything went great, and they did all the communications with the insurance company. Excellent work, in a clean environment. I literally have not one complaint!

Nate and Becky are one heck of a team, and I will 100% be back. They went above and beyond for me…read moreconsistently time and time again and made it happen for me. A+ 100% recommend.

My PepBoys battery needed jumped by AAA when I couldn't get anything to work, horn, lights, ect. I…read moremade an on line appointment for the next day at 10am. When booking on line you have to give phone and email address. When I arrived, I was told there was no one to work on my car. No call, no nothing before hand. I made an appointment for the following morning. I called ahead and was advised I'd have to drop it off. That wasn't an option for me being 600 miles from home. When I arrived, Michael listened to my story and said he would look at it right away. Which he did and showed me the test results indicating a good battery. Too many 20 minute trips at these current high gas prices, but I guess I still have a good battery but must watch out for leaving charging active overnight.

Edit: I spoke to the owner and he was very kind and apologized for the situation…read more First I want to say how wonderful Russell was. He was kind, funny and very informative. He was great and if this was a review on him alone it would be 5 stars hands down. My husband and I went to Thomas to purchase a Dodge. We went through the whole process, signed the papers and then get in the newly purchased car to leave and the radio and ac all didn't work. It had worked during the test drive not 2 hours before. I was understandably not happy as we hadn't even left the lot and the car, (not even a year old) did not work properly already. The service department couldn't help us until the next day but they were offering a loaner vehicle, which is fine, but obviously we were upset as we hadn't even left yet. I get that things break but it's very disheartening. We go back inside to explore options and looked to cancel the deal. They were all too happy to do so but not without the MANAGER snapping at me that I was arrogant and then storming off, while my husband and three young children stood next to me no less. I know we were all stressed at the turn of events but still I was the one leaving in tears as we left but am so glad that the contract was ripped up if that is how they felt.

Worst dealership ​ to take your car to get fixed I was promised a rental it's been 2 weeks I was…read morepromised a call back today haven't received one I have my kids and i have to depend on other people to gett around for right now and they can't tell me when my truck will be fixed

Simple functional tire-shop with fair prices and kind staff…read more Went in for 4 new tires. Appointment on time, tires in stock. Their waiting area has coffee but not much else. Took 2 hours. $550 with feee install coupon. Pros: Easy and simple. Kinda staff. Cons: Not comfy to wait in shop.

I have an online confirmed appointment for 8:30 am on today. First thing I was told was they…read morecouldn't see it and they would work me in... it's now 10:50 and and I guess they treated me as a walk in. I have a confirmed appointment and this is BAD business ethics.