I took my car into Leon's because of the good reviews and it being close to my work... I'll be…read morereturning to Leon's due to how amazing their team is in providing customer service! I was hopeful from the reviews but was shocked with how amazing the customer service was. Thomas, Ricky and Kevin all went above and beyond today taking care of my car and answering the 100 questions I tossed at them. Even after I paid and received my keys they took extra time to give me advice on maintenance and provided much needed education. These guys were so awesome and I will be coming here whenever I need any work done on my car!

this place is a joke , overpriced , don't warrant work unless it's the expensive parts , tell you…read morethat they have to do maintenance before they can fix your problem which they want to charge $7,000 ... no one has even offered to call and talk to me all they have done is made excuses on the review I left , saying MAYBE they should have fixed my leaks without doing maintenance and telling me good luck on getting a mechanic to fix the leaks without doing maintenance and I just found out that there is not supposed to be a charge for diagnostics and everytime I take my car I have to pay over $200 for a diagnostics

Amazing customer service, wonderful pricing and my repair was completed quicker than expected! I've…read morehad no issues since!

Hats off to Jessie and Lyle at JL Automotive, the dynamic duo that saved me on short notice. Jessie…read moreand Lyle are always friendly, prompt and fairly priced. Lyle got my car fixed up and out the door in not time. Consider JL Automotive for all your automotive needs, from classic cars to new cars. You name it, they can fix it!!

Hands down one of the best shops in town. Jason and crew work hard to get you in and out and do…read moregreat work. Been going there for years and will continue to. Thank you Jason and crew for the hard work and transparency of the whole process.

I started taking cars to Ron's around 2014 and was always happy with the service - quality work…read morefairly priced. Once Jason took over the shop things went downhill. I had a problem with my brakes, took it in, got some work done, and was told they were now fine, and that brakes on this make/model of truck always had a soft pedal. Drove it, took it back, had them work on it again (for free). The brake issue was resolved - for about 250 miles. Another car had a rack-and-pinion job done - lo and behold, two years later I had a different mechanic look at the steering and pointed out to me, while it was still on the rack, that the job hadn't been done well, and that I'd likely need it done again (for the first time???) in a few thousand miles. Nice people but after those two experiences I'm done.

Great service! Wayne and Guthrie are top of the line mechanics. Friendly staff . They have done…read moreimpressive work on all of my vehicles .

Wayne is awesome. I…read morecame here after first stopping by Antich Automotive. The guys at Antich were busy, I understand that, but they were rude and would hardly speak to me. When I stopped in at Wayne's he was extremely busy too, but he was friendly and took the time to make sure I had all my questions answered. He even answered a couple of my calls after-hours when I came up with more questions. It was painfully obvious that I know very little about cars, but Wayne was very helpful and answered everything without any hint of condescension. Whereas most mechanics I've been to tend to say, "Well, that part does [insert unintelligible mechanic-language here]." Since I have no idea how much most parts tend to cost, I went to Google to compare his estimate with prices I could find. Turns out, he's actually quite reasonable! Another thumbs up for Wayne. I went back in a couple of days later to see how things were going on my vehicle. (There were multiple jobs ahead of mine, and due to safety concerns with the car, I just left it at Wayne's.) Wayne and I started talking, turns out he's a really cool, honest guy. There were several things I wanted to have done where he would say, "I could do that for you, but I don't really do a lot of that here. [Insert Name] down the street could do that for less and probably do a better job." What? I don't think I've ever heard a mechanic say that. Last I checked, most people would go ahead and do the requested task without saying "So-and-so down the street would do that for less." Fantastic service!

Mr McCracken is the best! Personable, professional and knowledgeable! Honest and trustworthy…read more Highly recommend!

McCracken did an outstanding job fixing my Honda's electrical problem. Great job. Good price.read more

They immediately gave an estimate, taking pictures and helping me with my insurance company. They…read moredid the work on time. And they even detailed my car. I have been going to them since teenagers.

This shop has been a savior for me and my little Honda. They're always super friendly on the phone,…read morevery welcoming when coming to their shop, and give honest recommendations. They would stand behind their warranty if needed (although their work has not yet needed to be redone). I would recommend them through and through! Thank you for your help this last time with my trunk!

Wow..all I can say is wow! Yesterday I was getting gas at Renner and noticed my front tire…read morepressure warning light was on. I am aware Renner has an air/water station however it does not have a pressure gauge on it. Air pressure is a safety issue when riding a motorcycle which I was. After gas i pulled in front of the bay doors and saw the mechanic looking at me. I asked if I could get a squirt of air. He told me to go ask the person in the officeand he walked away. I walked into the office and spoke to a woman who acting as if I was bothering her. She referred me to Renner's air pump. Both people at this business are extremely rude and can't be bothered. I guess I won't be bothering to ever give them my business. It's sad as you would think a small business would have a better attitude to bring customers. I guess they don't want future customers .

Called morning if for an oil change. Got me in no fuss with grade A service. Said I needed a new…read moreair filter but were not at all pushy. Professional and reasonable, what else can you ask for?

We were in Eureka doing some work, when we experienced some significant issues with our Chevy…read moreSuburban. In great need of our vehicle for work, we pulled into the local Chevrolet dealership. Due to it being late in the evening, they told us they could not help us, but very politely and with confidence referred us to Pro Pacific Auto Repair. That says a lot and puts great integrity into the review I am leaving about Pro Pacific Auto Repair. Upon arriving at Pro Pacific Auto Repair in Eureka, CA, we were greeted by a very nice service advisor who was very understanding to our situation, with it being 4:30pm and with the issue we were facing. Another gentlemen said he would put a code reader on the car and let us know what the problem with the vehicle was. He immediately advised us of the problem, which was an issue with the fuel system. This gentlemen, Mike Bates, who turned out to be the owner of Pro Pacific, could not have more comforting, friendly, professional and most importantly determined to get us back on the road. He and his staff immediately jumped on the problem, they stayed overtime, and within one hour had us back on the road. The best part of this experience was the honesty and integrity in diagnosing the problem, and the integrity in the cost of fixing the issue. I say this with great conviction, "that you all in Eureka are very lucky to have a great company like Pro Pacific Auto Repair." A Big Thanks to the entire staff, especially Mike and Ford and the two wonderful service advisors. Bless You All and next time we are in town we stopping by, hopefully to just say "Hello,"

These guys are so good. My electrical issue took a good amount of testing and hunting and they…read moreaccommodated that. They figured out two different, unrelated problems that were happening suddenly at the same time. I'm so grateful they took the time to ask the questions and do the testing. No problems since I got my car back! Considering the amount of time they spent asking me about it as part of the diagnosis, the work they did, and the rude they gave me the price was super reasonable.

I had a piece of molding underneath my car come loose. I had been here before, to have my oil…read morechanged, I trusted their work and they were open on a Sunday so I brought it in. They clipped the piece of molding back on for me, and didn't charge me. Since I had been here before, I also asked them to do another oil change. When I picked up the car from the oil change, there was a problem. The oil pressure light, and the check engine light were on. The oil level was good, so I took the car home, and then the following morning, I took the car into a separate shop for a second opinion on what was wrong When they ran the check engine light, it said that the oil pressure sensor was stuck. Apparently what had happened, was during the oil change, a prong from the oil filter had broken loose,, and it was blocking the oil pressure sensor. I went back to Firestone and spoke to the manager. I'm sorry I didn't write down his name He called over to the second shop where my car was, and the mechanic at the second shop explained in detail what had happened. Based on the situation and the explanation, the manager. At Firestone agreed to cover the cost of Getting my car fixed. The sensor situation was fixed with no out-of-pocket cost to myself. As I mentioned, I had been here for oil changes, quite a few times before, and nothing had ever happened. I get it, unfortunately, sometimes things happen. It's not that something happened, it's how the shop handled the situation. They absolutely took care of it to my satisfaction, I got my car fixed, and I would still bring it in for an oil change again. Thank you for taking care of me.

We got a screw in one of our tires while traveling through. Diana assured us we would be able to…read moreget it fixed on a holiday weekend. Her crew fixed it at a nominal cost. She was quite busy but still remained friendly and helpful. We appreciate all of their help

This is a great place to go to The people explained & showed…read morewhat was wrong & how much it'll cost. There's a lounge area that has Internet so if you wait there you can use your tablet The price is good

North Bay Auto has restored my faith in integrity in the auto repair industry. I, like many of…read moreyou, have been ripped off or received botched service from mechanics in the past. So I came North Bay with some trepidation. What did I find: they are very clear and upfront with charges. Texted links provide you with all findings and repair options, along with easy ways to approve just the things you want repaired (in addition, Austin was great in walking me through all the options by phone). The price was fair and the work was done right. After this initial experience, I had them check out my other vehicle (I was thinking this was going to be a pricey fix). Surprisingly, it only needed a minor adjustment and my dread of a $$$$ cost turned out to be so reasonable. An unscrupulous mechanic could have tacked on unnecessary work, especially since I had come in thinking it needed several parts replaced. Coincidentally, in casual conversation with coworkers after the repair, I had 2 of them tell me North Bay is the only place they will take their cars also. Thank you, Austin and team, for becoming my first (and hopefully ONLY) choice for auto repair.