Holy customer service. We were passing through town on a road trip when the car broke down (the…read moreworst). John was the most helpful and kind person we could have needed in that time. The shop is cozy and has a nice waiting area with some cool fish! They really go above and beyond to explain what the problems are and help you decide the best course of action. If I lived nearby this would be my regular mechanic for sure. This place deserves more stars.

Great service. Very helpful and informative experience. I…read morewould definitely use them again.

The company after 4 hours still was not able to help so I called my OnStar service. This company…read morecharged me but never responded. Then I get a message that said they were unable to respond yesterday but the service was needed the end of august

From the owner: We are the ones that will get to you in a Code3 like response and take care of you and your needs…read moreto get you and your family safely back on the road!

It's a really good place to take your older vehicles. I don't take my new ones because they don't…read moreactually do a lot of high-end repairs. If you need some brakes or a tire put on this is your spot. They also offer towing services at a reduced rates so that works also. I've come here and had my radiator replaced several tires replaced and just now the other day I needed some breaks rotors and calipers. I do think that they were cheaper a few years ago but now they're kind of online with a lot of other places but not like Midas or such. Sam is very friendly and responsive. If you need to just roll up and get something done they are very fast. Average time for me has taken maybe an hour to get a lot of things done. You can bring your own parts or have them order it. Lots of the times I will bring my own and just pay for labor. Up to you. This past time I got front brake pads and a caliper replaced. The mechanic took me back to the shop and showed me what the difficulty was so that I didn't think I was getting scammed. I appreciate that and they remember every time that I bring my car in there. It's definitely a good place to get simple Auto work done. Come check them out. Sam will take care of you

Unfortunately my car's engine is no longer working so I needed a tow from the mechanic's shop back…read moreto my home while I decide on a next step. I found Bargain Towing online and they were a pleasant God send from start to finish. Sam was very communicative on the phone and gave the best quote in comparison to the other 5 companies I called. He kept me in the loop on what would happen and how soon the tow truck would arrive. And when Billy arrived to pickup my car he was extremely pleasant and talked me through everything he would be doing and dropped my car off safely at my house without incident. Hoping our paths do not need to cross again, lol, but if they do I have their number saved in my phone because they were a ray of sunshine after a gloomy moment. Great service, personalities, and professional start to finish.

This review is a long time coming. I want to apologize to Taylor Brooks for the wait. Taylor is…read moreprofessional, knowledgeable, super friendly and above all a gentleman. I recently purchased a 2016 Honda Pilot from Williams Brothers. I should also add I traveled all the way from Davison, MI (approx 2 hr north) to make this purchase happen. Taylor knew my approximate window of arrival and when I got there he had the Pilot in front cleared of snow and warmed up and ready to go, he even opened the doors for me. Taylor is very laid back and didn't push, he just let me drive the car and ask questions as they came. Because I live so far away and my husband couldn't come he arranged for me to take the car home for 24 hr test drive. Mind you, I had done a lot of research and the car I'd drive in was an old Honda CRV so I was ready to step up but Williams Brothers and Taylor made this journey much easier. After the 24 hr test drive we discovered a couple of minor repairs needed to be made which WIlliams Brothers took care of and we settled on a price and we are now the proud owners of yet another beautiful reliable Honda. We've had the vehicle for a couple of months and couldn't be happier, and we've been on a couple of serious road trips and she's performed like a champ. I would highly recommend Williams Brothers and Taylor Brooks. While I had a very specific car in mind when I did business with them, I also did my research on them before hand. I was looking at about 5 Pilots through out the area and I could have probably gotten one a little cheaper but I believe research is key. Williams Brothers has goods reviews and I saw happy customers with my own eyes in their dealership. I researched the vehicle I wanted to buy before I got there and Taylor gave me the same information and no BS so I felt I could trust him. So if you want a great car at a fair price and to do business with professionals you can trust go see Taylor Brooks at Williams Brothers in Dundee, Michigan.

My entire family have been loyal Williams Brothers customers, purchasing multiple Jeep, Dodge, and…read moreRam vehicles from this dealership since shortly after they opened. My dad's 2022 Ram 3500 diesel developed a recurring DPF issue that was documented here four times in six months. Each visit, they performed temporary fixes and cleared codes without resolving the root cause. When the DPF finally failed completely, they quoted him $3,012 and said no warranty covered it. My parents questioned this, and we collected documentation and sent it to the warranty company and dealership. We requested a denial in writing. Matt Williams reached out and wanted to schedule a meeting and suggested we trade in the truck. We continued asking for the denial in writing and he never provided one. He told my parents they 'just didn't want to pay.' Meanwhile, the manufacturer had already put out a bulletin identifying this exact problem as a manufacturing defect. The dealership never mentioned it. We did our own research, put together the paperwork (the same invoices and service records the dealership already had) and sent it to the warranty company ourselves. The warranty company reversed their initial denial and approved the repair. We took the truck to Monroe Dodge, where it was fixed under warranty within a week. Our cost was $350 instead of $3,012. Monroe Dodge assigned a senior diesel mechanic, found a more thorough repair was needed than what Williams Brothers quoted, covered extra parts at no charge, and offered shuttle service. Night and day difference. If we had trusted Williams Brothers and not done our own research, my parents would have paid over $3,000 for a repair that was covered the entire time. After years of loyalty and hundreds of thousands of dollars in vehicle purchases, this is how they treated us. We will never return.

I was extremely satisfied with the service I received and quality of the repairs. I would highly…read morerecommend again. They went above and beyond the service requested and the value and peace of mind knowing it was done right the first time is priceless.

Owner of Vroom Grooms LLC here! Not only was Bubba's quick and easy going, but their employees were…read morefriendly and very kind! As my grooming van left me stranded Bubba's were there in a blink, to tow my beloved van. The service is well worth the pricing and more!

The shop is terrible with terrible customer service they caused more issues rather than fixing…read morethem. They continued to make excuses as to why it's not their fault because they think they can't do wrong at their shop. But because of their shitty ability I now have a continuous engine light on for a purge valve because they spliced the wires and didn't fix it. And on top of that they couldn't put a motor mount back in properly causing other issues and breaks in the car this shop is terrible! Go to mmr autosport in Perrysburg much better service.

I unfortunately am having an awful experience, to say the least. The owner, Marquis, is by far the…read moremost unprofessional person I've ever had to deal with. He ignores calls, texts, and emails completely, and somehow is never available to speak. On the rare occasion you do manage to get in touch with him, he'll just feed you empty promises and excuses that never lead anywhere. Out of desperation, I started calling around to other shops to see about taking my car elsewhere, and every single time I mention where my car currently is, the response is immediate and identical: "Get your vehicle out of there as soon as possible." Multiple shops told me they know Marquis personally or have dealt with several customers who had horror stories and ended up bringing their cars to them instead. It's always the same type of nightmare: missing parts, months of delays, no communication, and money taken with no work to show for it.. A few shops even said point blank that his business has no money and accused him of being a scam artist who steals both your parts and your payment. Marquis, of course, denies all of this and insists that every other shop is lying about him. But with how many shops are tellling the same story independently, it's hard to believe he's the only one telling the truth. Please, at the very least, do yourself a favor and call around before even thinking about dropping your vehicle off here. You deserve honesty, professionalism, and communication, none of which you'll get at this shop.

Good honest folks. Good auto mechanics. I have taken my Subaru to them for service because the…read morelocal Subaru dealer never had the courtesy to return my repeated calls. They have also serviced my Jeep. All the dealers were interested in was selling me a new car. I like K&N and will be giving them more business. I recommend them highly.

They are knowledgeable, and friendly. They helped me even though I was only a customer by proxy,…read morebuying a car that they previously worked on. They sent me the invoices, from them it appears their time estimates are conservative which is great, for instance they can replace a timing chain in 5 hours which is a hell of a lot faster than I can do it! It is my opinion the costs are hidden by the price of parts. The subframe on my Saab was replaced in April, the charge for the part which was used was 1,080 dollars. Here in the south I can get 5 for that price 1,080 dollars. The worst part however is for around 1,080 dollars you can actually buy a brand new OEM subframe. What about a PCV valve for 50 bucks!? The superseded part number to the one in the invoice, in other words the newer part number, costs 12 dollars. Keep in mind that Saab parts are not hard to get contrary to what you may hear, the factories are still pumping a lot of them out. Make of my review what you will, but I personally would not take my Saab to this mechanic.

Did an amazing job on my detail! Came right to my home, did the interior detail and was great for…read morethe price I paid for it. Highly recommend!

From the owner: Wilco BROS is a mobile auto care company that specializes in comprehensive auto detailing, clay…read morebarring, odor removal, scratch removal, stain removal, Automotive servicing, maintenance and minor repair.