We were traveling and away from home when our radiator went out. Parameter helped us on the spot and we were able to get our car repaired and still enjoy our weekend getaway with our family. Highly recommend! read more

Our small camper van had a spongy brake issue while we were in Watkins Glen. Parmenter was able to schedule us the next morning. They quickly diagnosed that we had blown a brake line and repaired it quickly. What was extremely helpful was that they gave us a ride to downtown and later back so that we wouldn't have to stay in the waiting room all morning. Friendly staff and our van is in peak shape now! read more

I take my 2 trucks there because they always solve the problem. They treat me with respect. The service people explain the problems clearly and over options if there is more than one. A friend visiting from out of town got quick help with her new Subaru that no local dealer could be bothered with. read more

If I could give them negative stars they deserve I would. This company is a disaster....Stay far far away from this business in any of its locations!! For real. Their customer service is severely non-existent, they don't call you with updates on your vehicle when they say they will-VERY UNPROFESSIONAL & extremely sketchy, the staff is not properly trained, they do work on your vehicle without your PRE-authorization & expect you to be okay with it!!! The Montour did not have the proper equipment to fix my vehicle & did the repair anyway!!! These people are clueless & it starts from the top because I dealt with the owner during this surreal episode. read more

Was staying in the state park. Called two other places that blew me off for a brake line fix. They answered and were super accommodating. I had it towed down and it was ready the next day! Fit me in between appts. Great customer service! read more

I only had an inspection done but they were fast and convenient. They dropped my car off to my place of work at no extra charge so I didn't need to arrange a ride. Great service, friendly staff! read more

This place has a few locations and I've only been to one. In dealing with the employees and one of the owners I do have to say they are liars and less than honest people. They failed to do a job correctly and did admit fault. I believe that by the owner offering a cash settlement that they are admitting liability. Wouldn't you? What was offered was not sufficient to cover the thousands of dollars of damages that their ineptness caused. They finally submitted a claim 2 weeks after our initial contact with the Montour falls shop. After another month the claim was denied due to the fact that they did not have the damaged part. The service manager made NO attempt to secure this part. We were told the claim would not be covered if the insurance company did not have the part. Perhaps that is why we were lied to when they stated a claim was filed. When in fact it wasn't filed until 2 weeks later. Coincidence? I think not. Don't deal with these people..... You will be ripped off in any way possible. This review certainly does not give all the details of the situation but enough to give a bad taste. DONT USE ANY OF THESE LOCATIONS. THEY ARE ONLY OUT TO RIP YOU OFF. read more

Was at WGI for a track event, and noticed I had a small nail in my tire - very dangerous to drive around at speed. The shop at the track said they only had plugs and didn't have an alternative for me to fix there, and recommended I come to Parmenter. I stopped by, was quoted less than $30 to take off the tire, patch and plug from the inside, put it back on the wheel, and balance. This seemed cheap to me (vs. NYC prices). I was in and out in less in an hour and didn't miss any track session. Very happy with the service! read more

My husband and I got a flat tire on our way to the fingerlakes from NJ. When we got here we stopped here first and we were able to get two new tires in just about an hour! Couldn't have been better service! read more