Dont waste your time going here, I paid $94 plus tip to be rubbed down with oil, I repeatedly asked…read morethe lady to do deep tissue and asked for more pressure and all I got was an oily rub down. Awful experience.

I would give it one star, but the women here are wonderful. I've been coming here for over a year…read moreand have always received a very good, thorough , professional massage. The problem is the owner is inexplicably staffing one masseuse during the day. She is expected to answer the phone, respond to the door, while giving a massage at the same time. Today she had to leave the room three times to answer the phone. It is so distracting and annoying. Once again this is the owners's fault because he or she doesn't think it's worth paying another employee to come in. Well, you lost my business. If you go in there and this happens, please don't take it out on the ladies. If they answer the phone you're gonna be mad, if they don't answer ,and their boss finds out, he's gonna be mad. Get another employee in there !!!

I have been going to Blown Away Salon (BAS) in Hayes for a several months now on a consistant basis…read moreand I am blown away (no pun intended) by the service and staff at BAS. I started looking into BAS because I saw a poor review on Facebook where a gal was chastizing them for the way they cut their sons hair and I was like there is more to this story, so I contacted them via email to find out what services they offer and pricing, within a few hours I had an appointment booked for everything I needed that afternoon. When I arrivied at the salon it was a cute little place that was clean and everyone seemed to be happy. They even have a little boutique in the front that has apparel, beauty supplies and more! BAS was very welcoming and extremely inclusive regardless as to who you are they welcome you with open arms. So back to my initial visit, I met with Michelle and we discussed what I was looking for and a little history about my past hair cuts. She proceeded to give me a fantastic hair cut, trimmed my unruly beard then went on to get some waxing done and I must say it was one of the best salon experiences I have has since moving to Virginia 3 years ago. (Prior to moving to the east coast I had been going to the same salon for over 10 years - im sure you know how hard it is to find a place that will take care of you like you are used too) The pricing for standard services seemed the norm to me from past salons visits in Virginia, the pricing for waxing is a bit high, however, Im a firm beleiver that you pay for what you get and am willing to spend a bit more for quality services. On a side note, if your modest about waxing certain areas, they make you feel extremely comfortable and at times you end up forgetting that you are getting waxed - until they pull the wax strip off then your like oh yea, its not all dandilions and rainbows, but its quick and well worth it for the end result. From the first time I went into BAS, to the most recent time (yesterday) I feel like I am part of the BAS family and always feel so welcomed - even on days that I dont really feel like "peopling" they always seem to get me out of that feeling and end up chatting the the appointment away. Thank you to Michelle and her team at BAS for all they do and I look forward to going back next month!

My wife has had multiple hair appointments for K-tip extensions. At first they started out great,…read morebut as time went on and after a few appointments they became worse and worse, making her lose more of her natural hair each time. It first started with the extensions being placed to high above the ear constantly pulling her hair. Then leading to the keratin placement and amount used. They're supposed to blend in not stick out like a sore thumb. She used almost a full inch for each extension placed, with this and the amount of hair used for each extension it looked tacky and rushed. With this last round of extensions they were placed too heavily and used too much keratin to hold them. As they began falling out they were taking a LOT of her natural hair with them. This hair used to go down to under her bra line and now it barely reaches her shoulders. She took the rest of them out today and couldn't believe her eyes. I come home to her crying and hating what has happened to her hair due to the amount lost and terrible inserts of the extensions. This type of service should stay the same throughout the appointments, and customers who continuously come back should not have to deal with their hair being ruined as a result of a lack of care and hurriedness to get the appointment done. We will not be returning as this has been a downhill ride from the start. Ruining someone's hair as a result of sloppy and lazy work is terrible when hair is one of the key features that people identify themselves with. And when you tarnish that it's time to go somewhere else. As far as service goes there are no immediate complaints. The workers were pleasant and friendly.

I've been coming here for several months now. The ladies are very accommodating and my massage is…read morealways great!

I made a last minute booking after walking 18,000 steps at Busch Gardens the day before. My hips…read morewere tight and that was the main reason for my booking. The ladies at the desk were very friendly. The place was clean and lighting was perfect for feeling relaxed. The therapist checked in a couple of times to make sure I was good with the pressure and it was perfect. I'll be back to get a massage here for sure.

I've been plagued with neck pain and headaches for months. At the suggestion of my doctor, I had my…read morefirst massage yesterday and it made an immediate difference. I'll admit to being awkwardly shy about the whole thing, but it worked out very well. Admittedly, it's not something I can afford to do often, but I'm already booked for a second visit. I highly recommend this business and look forward to my next session.

Trena is hands-down one of the best massage therapists I've ever had in my 30 years of running…read more Her technique for deep tissue is so much more than just grab and squeeze. I could actually feel my muscles smoothing out and I came out energized with a definite spring in my step. When I awoke this morning, I was not sore and I usually am after deep tissue. It just reinforces that her method is more beneficial than seeing how much pain I can withstand in a massage.

Pay before service. I was surprised by this rule but I can only imagine why it's in place. I called…read moreahead and was recommended to bring cash or be prepared for a card fee; cash it is. Paid for my services up front, the swedish medium massage was THE BEST! When I tell you I was ready for bed at noon, I mean it. All my knots were handled, very professional work, good ambiance, room temperature was ok but I was offered a blanket for extra warmth (yes please!!). At the end they give you a water bottle and since I had already paid, I offered a tip. Tip was never required or asked for. Will be returning.

Foot massage was a joke. Done on a flat table. No lumbar support. Was told to sit on a stool to…read moresoak feet. It felt like this was not a service they regularly offered and then the massage therapist could not understand any English. Constantly doing a fingering motion betweeen my toes. Asked to do something else repeatedly and she wouldn't listen or get help to understand me. Won't be returning. It was a Groupon and I usually love Groupons as it has me try many random places I have not done but these people need to know the position you are putting our body in for an hour is not relaxing. And if you gonna offer a service and you don't speak English make sure you have help to assist when customer feels uncomfortable. Making me endure a rub I hate was definitely not my idea of relaxing.

My wife and I try to go about every other week. Getting ready to go again today…read more Yes you pay in advance, I have found most places do that, kinda like getting fuel. The last deep tissue I received was amazing, don't get me wrong the ones before it were great too, but this particular young lady was using he elbows feet and knees to really work the back. My bad shoulder she took extra attention too as well, I always bring cash to tip, really who wouldn't rather have cash. And to avoid the credit card run fee, which all businesses charges you for one way or another , I'll pay in cash. But so far the best thing is I can call them and will be able to get a massage within the hour, instead of trying to make an appointment for days or weeks away, which never works with my schedule.

I recently booked the Spa Package (90 minutes), and overall I had a very positive experience…read more The front of the business is fairly simple, but once you're taken to the back, the atmosphere becomes much more relaxing. The room was quiet, comfortable, and set the right mood to unwind. I'll be honest--when the massage first started, I wasn't sure what to expect. The therapist began with a lot of muscle and joint movement, and I was thinking, "I really hope this isn't the whole massage." Thankfully, after a little while she got to work, and wow--she absolutely delivered. She found areas of tension I didn't even realize I had and put in some serious effort. By the end, I felt significantly better than when I walked in. Easily one of the better massages I've had. I wish I had caught her name so I could specifically request her next time. The reason I'm giving 4 stars instead of 5 has more to do with communication and accommodations than the massage itself. There was a bit of a language barrier, and I wasn't really given any instructions when I got into the room. As someone who has had massages before, I figured it out, but if this had been my very first massage, I probably would have been standing there wondering what I was supposed to do. A simple sign on the back of the door with instructions like, "Undress to your comfort level, lie face down on the table, and cover yourself with the sheet" would go a long way for first-time clients. The other issue was the table size. I'm 6'4", and the tables don't seem to be designed for someone my height. It wasn't a deal-breaker, but taller clients may find them a little small. Overall, the quality of the massage itself was excellent and is the main reason I'll be back. With a little improvement in communication and accommodations for larger clients, this would easily be a 5-star experience for me. I'll definitely be giving them another shot soon.

Standard Chinese massage that spans light Swedish and heavier Deep Tissue techniques in no…read moreparticular order nor consistency. The two middle aged Chinese masseuses were courteous, but reserved and not overly friendly. The space was dimly lit with a long hall with private rooms on both sides, a bathroom and what looked to be a wet room for a table shower. Still, with oil for my dry skin and adequate effort, I was able to relax and release some of those tight shoulder, back and leg muscles, so that I obtained reasonable relief and found the experience worth while. Not the best, but certainly not the worst I have had. $60 for an hour on the table. $20 tip. Three Stars for a generally average massage effort.

Amazing, would highly recommend! They are my new go-to! Although the aesthetics aren't the best,…read morethe massage was well done

I had my first appointment with them yesterday and it was probably one of the most interesting, but…read morealso the best massages I've ever had. Be prepared for it not being a typical western massage in a very good way. My female therapist released tension in places in my shoulders and hips I didn't even know existed, and the surprising part is that I am not waking up massively sore today. There was no inappropriate touching of any kind as another review mentioned. I heard from another customer as she was leaving that the male therapist she was with did such a great job with her massage she almost felt high. I also had a Gua Sha face massage as a part of my package that completely depuffed my face and neck from the lymphatic drainage achieved. Know before you go: most there do not speak English, however, the team is super nice and welcoming. Also for a coverup during the massage, they give you a regular sized bath towel and not a full sheet, so you will need to be comfortable with not being fully covered. There was a bit of a wait because it seemed they were unexpectedly short staffed that day. They also take walkins that could delay your appointment. I recommended giving them a try if regular massages have not been helping to release muscle tightness as much as you would have liked.

Don't go here. When you book online you prepay in advance for your service and when you walk out…read morethey push a calculator in your face for their tip. I went for a deep tissue massage and my friend went for a foot massage. I can't speak on her experience but mine was horrible. I read the reviews before I got there but I always like to give places the benefit of the doubt. But the reviews were right. I repeatedly told the lady working on me that I wanted a deep tissue which was not what she was giving me. She oiled my back up and I knew it was going to get bad. She never rubbed my feet instead she beat them with her palms. That technique was repeated on my body.

What a wonderful experience. Two of my friends and I went for hour-long foot massages. The place is…read moreso soothing and calming, and the treatment room is beautiful. We each laid down on the "bed" with our feet dangling into a container of warm water. A blanket was put on each of us. While our feet were soaking, the massage therapists rubbed our arms and hands. They proceeded to wash and dry our feet after the arm massage. The foot and leg massage was beyond heavenly. Two of us dozed off. It felt like every cell in my body was soothed. They rubbed our feet and legs with their hands and then with hot stones before finishing by wiping and drying us. I have never had such a wonderful foot massage and I get full body massages every two weeks from another place. The only reason I didn't give them 5 stars is because communication was difficult. I have two bad hips. When my massage therapist manipulated my legs, I almost yelped in extreme pain. I jumped and bit back tears a few times. Next time I go, I will do better at communicating my issues before we start and I will try to make sure they understand me. I slept so well last night! I DEFINITELY will go again. My two friends said the same thing. Hmm...maybe a monthly girls day idea.

Zen Foot Spa is amazing!!! I just went for the third time. Each service has been similarly perfect…read more They really get in there. I had only ever been to big chain massage places and it's always hit or miss, the therapists often talk to me a lot, they use showy techniques that don't really help me. Zen foot spa uses reflexology, hot stones, and physiology to really make you feel good, and they don't bug you with conversation so it's a very serene environment. I get so relaxed after that I feel like I'm under the influence. The pricing is very fair!! Much more reasonable than the chain places and it's consistently been worth paying for. Love this place. Btw it's quite nice inside!!