I've used Kniesel's for repairing my car door last year, and they did an excellent job. They guarantee their work. They are ultra professional and super nice at the same time. The best thing, though, is I've called them twice since then for other repair jobs which turned out to be something they don't handle themselves, when it's not accompainied with body damage. For example, I needed my car painted after it was damaged from having an advertising wrap removed. They sent me to a place in Rancho Cordova (Maaco) that they use. Maaco did an awesome job and I've already given them a review as well. Today I called Kniesel's again because I need my driver's side window replaced. They gave me the name of the sister company they use for window repair (Nex Automotive). I called Nex, and they were super nice, and I'm looking forward to them fixing my window next week. But how cool is it that you can call Kniesel's, and if they can't do the work, they will find someone for you that will? I'm so impressed with Kniesel's. I highly recommend them. read more

Hands down the place to go! Phenomenal staff that actually cares and mechanics that work magic to make it look like it never happened. Communication was wonderful! I felt like I was aware of every step that was happening and even provided photos of the inner damage upon request. Was such a quick turnaround too! Thank you all so incredibly much for taking such care and time, you truly made a bad situation feel like it never happened! I'm so grateful read more

Kniesel's Collision - Shingle Springs - 2025 Honda CRV - Body Shops Near Me - Shingle Springs, California

Had a great experience with Kniesels. Mike the Gm step up to the plate and work with me on my claim. Went far and beyond to make this repair easy going for us. Great job Mike. I will highly recommend them to other's clients in the future. read more

Took my Subaru Crosstrek to Kniesel's for body repair and from start to finish I had excellent service! Everyone was friendly and knowledgeable. Haley coordinated all the care for me and my car and was so wonderful and helpful. Great communication the whole time. They even took care of scheduling my rental car! I would highly recommend Kniesel's! And my car was ready 2 days early! Thank you Haley and all the staff!!!!!! You are the best! read more

Dirty Business! Got an estimate for body damage to my truck about a month ago -written by Hailey Blythe- assured me that it was well inline with other shops and submitted it to my insurance"GEICO". My insurance said they would not accept the estimate and that they would meet me at Kniesel to negotiate a better price. Met at shop and they lowered the estimate by over $1500. When i went back to schedule my repair Hailey told me that they would not do the repair for the lower estimate and that Geico told them the claim had been paid so if i was going to pay them directly i would have to pay $1500 more as in the original estimate and they would require a deposit to schedule the work. So the contract with them means nothing and if you are a consumer you are going to pay about 20 percent more. read more

Kniesel's Collision in Shingle Springs is THE five star collision repair facililty in El Dorado County! Having gotten quotes to repair my old Mercedes Benz from three popular collision shops near El Dorado Hills, they were the most reasonably priced! Ask for Angel Avila as he is friendly, knowledgable, and kept me up to date on the repair work!. My sports car was beautifully done and looks brand new! Don't go anywhere else! Go there first! You won't be disappointed! read more

After making me wait while the person that I had a appointment with was in a meeting scheduled for the same time, I complained. They reciprocated by totalling my car worth over 19,000 dollars for a minor dent in the bumper. I feel like they were trying to punish me for complaining. I bought the car back as salvage and 400 dollars later back on the road. Worst customer service ever. read more

Someone opened their car door while hubs was pulling into a parking space. Ka-pow! Needless to say this caused some pretty noticeable damage to the front bumper. Ugh. Anyways, the other drivers insurance claimed fault. Hubs chose this Kniesel shop to do the auto body repair work. They did a good job. They communicated well and provided quality workmanship. Hubs called them to schedule an appointment. Kniesel worked with our insurance company to get the info. After that was all squared away, Kniesel called to arrange a date. They were booked about 6 weeks out. We didn't mind the wait. During our car drop off walk through, we also pointed out some scratches and dings. The associate circled them and said he can have those buffed out. We got the car back within 3 days as estimated. Oh darn, the stretches and dings were still there. But hey, the bumper was fixed. It's been close to two months now. There are no issues. No engine problems, no paint flaking or streaking ... nothing. read more

Staff were very helpful. Everything was done early or on time and I was kept informed along the way.

Nothing but positive praise for these very kind people. There were a few misunderstandings with my insurance company, the last thing you want after an accident. Then my car decided on the way there it would die on the freeway.After all the paperwork was completed,Uber came, and I thought I called it a day. The next thing I know is I got a call asking if I had left the key there, they couldn't find it. I was positive I had,but low and behold, it was in my purse. Talk about thoughtful, they said, maybe we can get someone to drive to your house to get the key. That's exactly what they did. They sent a really nice guy (which is always great) who drove from Shingle Springs to Cameron Park. They were aware I had a very large surgery, a month in the hospital, and they did a random act of kindness. So, thank you once again,you took my bad day and made it much better. read more

Was involved in a hit and run in a parking lot. (nice bystander saw and took photos...YAH and left note). Only hiccup was the hit and run ladies insurance and Hertz of Folsom on Bidwell. They messed pickup and vehicle choice. NOT Kniesel's fault. Would definitely use again. read more

We have had collision work done here in the past and the quality was excellent. This five-star review, however, is for work that wasn't done. I took in a car for an elderly relative that was missing a mirror cap. Brian Yates wrote a full estimate for what I thought was a very reasonable price. He then explained that I could pick-up the part at a dealership and simply snap it in place for less than half the cost. He even offered that, if I had any trouble installing it, he would be happy to help. Mind blown! I picked up the part and it took 30 seconds to install. Brian's kindness saved an 85 year old lady money that she really couldn't afford to spend. Thank you!!! read more

I was able to get a quote on my car damage and scheduled a little far out but we'll worth the wait. They fixed it sooner than expected. This is from a AAA accident read more

Had a new car with what looked like maybe a paint blemish - and wanted an experienced eye to look at it before I took it back to the dealership. Called and I think it was Cheryl who i spoke to. She cheerfully invited me to bring the car by that afternoon. when I got there, I think it was Blake who came out and looked at it. He said "I can fix that for you it just looks like plastic transfer. he grabbed a rag and some polish and fixed it right up. I offered a tip but he refused to take my money. Great shop. read more

Had a new car with what looked like maybe a paint blemish - and wanted an experienced eye to look at it before I took it back to the dealership. Called and I think it was Cheryl who i spoke to. She cheerfully invited me to bring the car by that afternoon. when I got there, I think it was Blake who came out and looked at it. He said "I can fix that for you it just looks like plastic transfer". he grabbed a rag and some polish and fixed it right up. He wouldn't take my money. Such a class act. If I ever do need paint and body (he said he hopes I don't) - I will for sure go to Kniesel's Shingle Springs. read more

I did not have a referral or any reference of where to go after my car was struck while parked. I am so glad I trusted Kniesel's to do their due diligence and make sure my vehicle was perfect. From Teri at the front desk, to Josh who provided exceptional service from start to finish and Aaron who went above and beyond to address my concerns and make sure I was 100% satisfied. They truly are a great team and very professional. Thank you to those who worked on my vehicle and took care of it and returned to me cleaned and detailed. Thank you all so much. Would highly recommend them any day. read more

With a few scheduling hiccups Kniesel's collision in shingle Springs took care of my Benz's spoiler.All is well In the world!!

I have a 2021 Ford Superduty "aluminum body" and I had someone run into the passenger rear bed side. I chose Kniesel's because they are one of very few shops in the area which have the factory welding/self piercing rivet machinery to return the aluminum body to factory specs. (yes I called around A LOT of shops) The alternative for other shops approved by Ford are pop rivets....which would be visible....not a chance.... The other body shop I was deciding on was the Ford dealer body shop, but they were booked 5 weeks out, Kniesel's was booked 2 weeks out. I drop the truck off on the agreed upon date and pick up a rental across the freeway. The repair time was determined to be 10 days. I dropped off on 11/15, so counting Thanksgiving and the Friday after, I called on 11/30 (9 working days post drop off). Octavio my service writer tells me "we are on track to deliver your truck on 12/14 as we agreed....COME AGAIN??? ZERO COMMUNICATION with Octavio. I talk to Brian, the General Manager and he related the specific machinery used on the aluminum panels had been down a number of days and a technician had to be called in to repair, and there were some other delays with my insurance company.....All of which I understood, but how about some communication. So 12/14 rolls around and I go pick the truck up. I had some questions and concerns about the "fit and finish" but its a truck and not a custom car, and it matches all the rest of the factory finishes, so overall I'm happy with the work. My overall goal was for it to be returned to factory finish, which they did. I would definitely recommend Kinesel's to anyone with a Ford aluminum body truck. I would encourage Kniesel's to work with their service writers on better communication skills. read more

Best place in town for the best body and paint. Very meticulous. I used to work in a body shop so I know. I've also had my truck repaired here. I would go no where else. read more

Took my car in today for an estimate. I was hit in a parking lot. Josh was able to buff out the minor scratches and sent me on my way. Wow! Great service. Thank you Kniesel's! I know where to return in the future for my repair needs. read more

My dad's truck was crashed and heard Kniesels was a really good auto body shop, so we took it to them. We were told it was going to take around 1 to 1 1/2 months to get it all nice and fixed up. They kept trying to push the date back a few times because different parts were being delayed. We ended up going back to the shop and seeing most of the parts there and nothing done to the truck. This type of process happened for a total 10 months. Some of the employees are nice, but not the store manager Aaron. All together, a terrible place to go. Do not recommend! read more

I own a Tesla model Y. On my way home from my sons house on Lotus Road I hit a turkey. It cost $2800 worth of damage. I took it to Keniesel's's in the Sacramento shop because they don't work on Teslas in shingle Springs. After only two weeks they return my Tesla much better than when I brought it in. It actually runs better. This company is amazing and deserves all of the positive accolades they receive. I wish more businesses operated the way they do. read more

The best repair shop anywhere! I have now had 2 vehicles taken care of by these guys and gals. So professional and friendly. The girls at the front desk were so helpful. Anytime I called for questions they were always able to provide answers. I got updates on my phone as they updated times, always right on schedual for completions. Octavio G. is the most professional and friendly guy. Octavio helped me both times, 6-25-17 and 11-5-2018. Octavio remembered who I was over a year later and made me feel special. Thank you all for making my vehicles look like new again! read more

This is my second expierence with Kniesel's for auto repair. I couldn't be happier with my expierences with them. They made the process very easy and stress free. My car looks brand new. Thank you Kniesel's for another positive experience! We will recommend them to anyone! read more

I don't know where to start and don't really want to emotionally rehash everything Kniesel's put us through. I can say that Octavio, the manager responsible for our vehicle repair seemed to care and tried, but this job was over his head. The site's General Manager, Aaron, was unbelievably unprofessional. I come from a family of Administrators and the level of disorganization and confusion amongst the administration at this site was shocking. Aaron didn't know what was going on with the vehicles in the shop, why parts had not been ordered, why things were taking so long, nor did he care whatsoever. He spoke to me as if it was a joke. When he heard me on the phone with my spouse, I turned around and saw him smirking. He was literally getting off on me being upset. I will never refer anyone to this repair shop. My insurance adjustor didn't advise me to go to Kniesels- Shingle Springs and suggested I go with a different shop nearby. Now I know why. I am sorry I ever crossed paths with this shop and it's management. read more

Being in an accident is not a fun experience. I had no idea what the process was but I was lucky enough to get pointed in the direction of Kniesels. I was absolutely blown away by the level of customer service and professionalism I received. My hats off to David for personally arranging the transportation, he made things so much easier with my work schedule. Octavio is the model for good followup, he consistently kept me informed and updated on the status of repairs and was never hard to get a hold of, patiently answering my questions and making sure I was kept in the loop. All in all they made a difficult time seem easy, and my car looks amazing when all is said and done. Do yourself a favor and give them a call, you won't regret it. read more

Octavio was awesome! Gave me good, honest feedback on initial damage estimate on both time frame and cost. My car had fairly minor damage but everything that was told to me/estimated and promised was all within not only a reasonable timeframe but done exactly when it was told to me it would be. My car looks as I expected it would when it was done and I am very happy with the work/time/customer service! Thank you! I will bring my car back here for future work and recommend it to others. (For review purposes I ended up not going through any sort of insurance as my damage was not worth doing so, therefore I cannot comment on how well they work via insurance companies). read more

I have taken my vehicles here in the past and they've always done an excellent work and back it with a lifetime guarantee warranty on that work...Wonderful team at kniesels very professional staff, persistent on giving me updates in regards to my vehicle due to Covid or newer parts also supply me with a rental car for the last two weeks, as they were not even obligated to do so..Thank you Aaron for running such a professional shop over there highly recommend Kniesals ..Thanks again. Martinelli family read more

The work seems adequate, and it seemed to be done pretty quickly (a little over a week turn around for a rear-ending). My complaint is mostly with the customer service. I had to call every couple days to be updated, never the other way around. Also, when I picked up my car it wasn't cleaned. As a little side note: when first inspected there was a small paint scrape that was unrelated that the guy said that he would put paint on while painting the repair portion... that never happened. I can't complain about that necessarily because it was going to be a favor, but I'd rather he hadn't offered if they were not going to follow through. All in all, car stuff isn't fun and they didn't make it worse-- but they lacked in communication and customer service. read more

My 2018 Corolla was hit in parking lot. Took it here to repair back door and quarter panel. They did an amazing job. They had someone waiting for me from enterprise car rental when I dropped off my car, and let me leave the rental car there when I picked mine up. They detailed my car inside and out, and the repair is perfect and was finished on time. Go here! read more

I have the day off today for New Years. Since I'm not in the office helping other people, I thought that I'd take a minute and do something for myself for a change (new year's resolution) and schedule an appointment for a weekend time to get an estimate for my insurance company. Deer vs. small truck didn't end well for either of us last week end.Terry called me back within a hour of sending the email. ON NEW YEAR'S DAY? ARE YOU KIDDING? So, I start to tell him what happened and ask when they are going to be open during the holiday and my wife asks me while I'm talking to Terry if he could come out today to the house and take a look? I didn't even want to ask, but I did. Believe it or not, Terry was in the office doing some last year end things and said that he could stop by. REALLY? A HOUSE CALL ON NEW YEARS DAY? Met with Terry in the driveway to go over our "issues." Terry was awesome. He took pics and the information that he needs to contact my insurance company and within a 1/2 hour or so he was off. During the conversation I asked if I could drop off my truck on Saturday. They are closed for the holiday but he will be in the shop doing other things...and yes, he will receive my truck...again working on a holiday for ME! CUSTOMER SERVICE TO THE MAX!! Only bad thing...apparently my insurance carrier requires the use of non-Toyota parts. If the parts don't fit well or they are of poor quality, they can then be substituted for Toyota parts. Unfortunately, that means that Kniesel's had to paint and install a front fender flare only to find out that it didn't fit well. Also, they had to install a new headlight only find out that it didn't match the other side. Their commitment to the quality of my repair included doing some to the job twice. Thanks Terry and Brandon! Job well done. I would recommend you to anyone, any time. read more

5 Star review for Kniesel's Collision! The work done to my vehicle was like magic had been performed to make my 15-year old Toyota Sienna minivan look new again. The guy who worked on my car is a master at making the repairs look perfect. Even my neighbors noticed and commented on how good a job they did. My service rep, Aaron, was totally awesome...great communication start to finish and he was friendly and professional. The vehicle was actually ready a day early too! After picking up the vehicle I had a question about some of the charges and as soon as she was made aware of the situation, Rebecca from Customer Relations handled it promptly, making sure I was a happy customer. Quality work and attentive staff...that is why I recommend Kniesel's Collision in Shingle Springs. read more

I don't write reviews very often, only when I really feel they deserve it, whether good or bad. The customer service you receive here is excellent!! They were all so friendly and helpful! But I must say Brian was top notch! He was wonderful to work with, so nice and went the extra mile! They go the extra mile here. I asked if they could help me with a stuck dial due to some soda spilling months ago and Brian graciously fixed it even though it was not due to the accident . Accidents are horrible to deal with and just the little things like getting your car back cleaner than you gave it to them, inside and out!! It just helps ease the pain of the whole ordeal. read more

This was my first time at Kniesel's and I was so impressed. Michael Alvarez was so friendly and very helpful with my insurance company. My jet ski had rolled into the back end of my car and I was pretty distraught! The work here was done quickly and my car looks beautiful. Thank you for the great work and customer service. read more

Editing from my first review. After hours of back and forth phone calls between the insurance company, the car rental company, Kyle from Kniesel's and I we seemed to have figured out that the car rental reservation was made but that it did not go through and no one let the other parties know. There was a lot of miscommunication between the rental car company, insurance and Kniesel's but I have decided to give Kniesel's a shot at making this right. Horrible first impression and I will never return here. My car was involved in an accident in May and once I received confirmation that the other drivers insurance was going to take care of the repairs I called Kniesel's in Shingle Springs because they are right on my way to work and have heard good things about them. The lady I spoke to on the phone was very helpful in setting up my appointment and told me that my rental car and everything with insurance would be all set up and ready to go for me since I was dropping my car off on my way to work. When I arrived this morning for my appointment to drop my car off (scheduled over 2 weeks in advance) there was no rental ready for me. My file had no rental information filled out on it for the gentleman helping me to reference (the lady I spoke to was not in the office yet). Seemed like a simple mistake, so he called the rental company and they came to pick me up. Got in to the rental office and there had in fact been no reservation made and not only that there was nothing ever sent to the insurance company so they could even approve my rental. So after wasting over an hour of time (while trying to still make it to work on time) I had to call Kniesel's and tell them I will need to come back and pick up my car because there was no reservation made for me and they can not get approval from the insurance at this time. I get a ride back to Kniesel's and when I arrive they can not find my car keys. While waiting for them to find my keys I asked the lady at the desk, who has since arrived, to please confirm that she was in fact supposed to set up my rental she said she did and then tried to say that the rental company is lying to me because they possibly don't have any cars available. That was absurd! If you dropped the ball on my rental do not try and blame it on another company. It is obvious that a rental was never set up because the insurance didn't get a request to approve a rental, which the rental car company says happens with this company a lot. Whatever the issue they have going on in this office, if you choose to work with them I would be cautious leaving anything up to them to take care of. read more

Great work at a great price. Very friendly people. I dropped off my truck tailgate, they painted it and installed it on my truck when I picked it up. Quality work, highly recommended! read more

Thank you so much to this Outstanding Collision Center! Everyone who works here is very accommodating and reassuring and made sure my car and I recieved quality service. My vehicle had a minor fender bender causing me to replace my back bumper and taillight. They got my car in and out of there in just 2 days and it looks brand new! I cannot thank you enough for the amazing workmanship that your team has provided for me. Highly recommend this shop to anyone! read more

We took our 2011 Honda Pilot in for repair. John was simply amazing, he called us multiple times with status updates and handled all of the contact with our insurance company. We picked up the car yesterday and it looks perfect, like it was never in an accident!! I am beyond impressed with both their customer service and quality of work. I can't imagine why you'd go anywhere else!! read more

Great customer service. Work done in the promised amount of time. Looks great. Staff seem very busy, seem to handle a high volume of people but they do it well. read more

5/5 stars. Something hit my car on the freeway called my insurance blah blah blah was sent to Kniesel's and the service was amazing! Friendly staff, friendly front desk people, octavio was the one in charge of my car and they went above and beyond to keep me updated and fix everything within just a few days. read more