I called this company for service 3 days ago and left 2 messages and never received a call back. I…read moream originally from Homestead and selling a property. I have used this business many years ago. Quite disappointed of not receiving a callback for service. I have gone to another competitor who may be installing a new furnace on the property. There is much value in a company who shows care of the customer by returning a phone call.

VERY professional, had a tricky situation, lost water in my radiator system without any visible…read moreleak !! They didn't leave until they figured it out (we had to wait for the city to come and turn the main off, so the work was done over 2 days, they even replaced and installed new valves that were not in the original estimate without charging extra !!) There's not enough good things I can say about them, it was cold dirty and wet, I can only imagine how cold their hands were :( Allright, plumber assigned for the rest of my life.

Jake showed up right in the window they said he would. He was very friendly and completed the work…read morequickly as well as correctly! I am very happy I chose them for this. He was also really chill about the cat, I tried to trap him in the office with me, but he escaped and apparently chilled down in the kitchen with him. Any Plumbing needs in the future I will for sure be back here!

I can not recommend these guys enough and I've been telling everyone who will listen about them…read moresince they were here. We got ripped off and ghosted by another plumber, so I called Shelton Plumbing. They came out same day and had my problem fixed in less than an hour and literally saved me thousands of dollars. To top it all off, they were extremely conscious of COVID protocols and made sure I was comfortable with everything they were doing, even down to placing their clipboard on my table. I've been beaming all week and I'm just SO elated to have found a great, trustworthy company to call when we need them. Thanks again guys!!!

Prompt response and came same day ! Did a fabulous job with initial request to reinstall circuit…read morebox for outdoor lighting that was on wooden post that was rotted . Then I asked to fix concrete counter on outdoor grill and the put back together (with a new glass cylinder I had purchased ) an outdoor heater. Scott and Chuck are not only highly competent but such nice people. I recommend them highly to anyone who needs a handyman. One is an electrician and the other a plumber - great combination. But they can do anything !!

Great service quick quality service professional representative thank you **************read more

We love these guys! Great family business-…read moreSteve and Tom have been our guys for two of our businesses for years. They are honest and knowledgeable of their craft.

Called them out for a toilet leaking around the base. They(Tom and his grandson) told me there was…read moreno leak it was just the wax ring which I had replaced myself. I was charged $257 to "reset" the toilet. Later that day it started leaking again I called and they said they would be back by the end of the day. They didn't call or show up. I called talked to Steve he said they would called before the end of the day. They didn't. I called two more time each time I was told they would get back to me. They didn't. Oh, and they were 4 1/2 hours late the 1st day. Don't use these people they are not trustworthy.

I love that it's a veteran owned company! Personally spoke with the owner fantastic man he made…read moresure that we were taking care of in the freezing cold weather and the furnace was completely working before the worker left The worker did not leave until it was fully completed in the furnace was on even though it took quite some time that shows dedication thank you both for a fantastic job and caring to make sure that we were taking care of in the blistering cold. Definitely use this company I would say top rated.

Quality and consistent service. Ive had Mikey out for service on numerous occasions and he is…read morealways on time and professional. He is thorough when explaining things to look out for and is patient and happy to answer questions. His attention to customer needs is why he will remain my #1 guy in the #2 industry! Good value.

Well, we loved their plumbing service so much that we contacted them regarding an HVAC system that…read morewe had installed a few years previously by another provider and which never worked well. Goods came and checked the unit and made full diagnostics (which the installers never had done). The unit is now running well - better than when newly installed. This provider is excellent and I urge you to give them an opportunity. They are now our GO TO for anything plumbing and hvac. Great service and very reasonable prices with knowledgeable technicians who have years of experience.

I called Good's for what I thought was a plumbing stack issue at one of my listings. It was not,…read morebut that didn't stop Ben from helping me. He got a ladder and climbed up on the roof of my listing only to determine that it was a leak in the parapet. The plumber found a roof leak. Ben went above and beyond to help me. Thank you, Ben. You are the best!

Terrible experience. The plumber was disrespectful, raised his voice when I asked simple questions…read moreabout the work, and made me feel uncomfortable in my own business. He also yelled at the person assisting him while on the job and later blocked my phone, making communication impossible. Professionalism and customer service were completely lacking. I would not recommend this company.

Richard Dodaro is a plumber in Forest Hills, PA. He was recommended on NextDoor.com. Believe every…read morelow review you have read about this man. He is aggressive, inappropriate, verbally abusive, incompetent and completely unprofessional. I needed a shower to be repaired.I called him and he came by same day to see what the job required and to quote the job. He told me he could return on the following Saturday morning with the right part to repair and if that didn't correct the situation he would need to replace the entire shower system. He felt certain that he could repair the faucet handle. He quoted me $650 if the the system needed a full repair. He was complaining the entire time about every customer that day had large dogs and he was angry and wound up from the moment he walked through my door. It was very uncomfortable to be around him. He returned the following Saturday and removed the hot water handle to the shower. I advised him that I purchased a new shower kit, 3 handle that appeared to be the same that was installed prior. He attempted to use the new kit, then went to his truck and brought in a delta cartridge that didn't fit. In fact the cartridge he jammed it in the stem. He then could not stop the water from running out the shower faucet. He then picked up the new shower kit and slammed it on the floor stating "I don't know why people buy this shi...." He yelled at me "Throw it away or send it back to Jeff Bezos." He was there an hour. During that time he kept trying to engage me in personal small talk, and pressuring me to go out with him for drinks. I declined. He then charged me $200 for his 1 hour of incompetency and rudeness, and informed me he would be would need to return and install an entire new shower kit and go thru the plaster wall behind the shower. He then told me to go to the Kingston Brass website and send him an email with the photos of what I wanted, he would approve and I would purchase. I had to leave town unexpectedly.. Upon my return I sent Rich Dodaro a text message with a link to the shower faucet kit I was going to purchase. He said it was fine. It was delivered and I called him to reschedule. I was going to have my son there because I did not want to be alone with this guy. He then asked if I was still using my son's home to shower as mine was not working. . I explained that ...I had no working shower in my home. He said, but I fixed it...you had running water when I left. I said no, remember you couldn't repair it, that is why you had me order the new kit. He couldn't remember what he did and he seemed to be very confused. I told him that he charged me $200 and couldn't repair the faucet handle, that I could not return the first kit because he damaged the parts, and I ordered the 2nd replacement for $300, and...I was now at $700 and still have a broken shower. I told him I wanted to be sure that the $650 he quoted me would resolve the problem, and I again asked what availability he had to complete the job. He responded via text "I don't think I want to work with you anymore. Rude and incompetent.

Very prompt and efficient! Using them for years, Sam was the first plumber I called 40 years ago!…read moreMichael is doing a great job!

I was in a time crunch. My usual go-to plumber was extremely busy on existing projects and I did…read morenot want a tenant of mine to keep waiting but wanted a trustworthy alternative. I called Samuel Bales from a search on Yelp and left a message. Michael returned my call within 5 mins. To my surprise, he was willing and able to come out right away. I texted him the address to the property where I was having a garbage disposal issue. We met there on time. Michael was able to clear the problem and show me what I could do in the future should a similar problem arise. The following week I called on Michael again. This time it was at another property to diagnose and clear all plumbing drains in a bathroom. The charge for services was not cheap but they were fair, came out right away, and the attention and care to the problem were worth it. I will most definitely use Michael/Samuel Bales Plumbing again. In fact, I was getting ready to call them again for a dishwasher repair so I remembered I wanted to write them a review.