The staff energy is amazing & the fun atmosphere combine with the clean equipment & is top tiersread more

Back again for the season. Of course the steam room and infrared sauna are not working in either…read moremen or women's side ‍

DO NOT JOIN LA FITNESS!!!…read more The reason are as follows: 1. When I initially talked to my salesperson he told me that the club was getting a red light sauna as the current one was not working, I assumed it would be soon but the sauna has not worked in 10 weeks since I have been a member which is absurd/ridiculous for a fitness club...I used to own a fitness club with indoor tennis, large fitness room, (at the time one of the biggest in upstate N.Y.), aerobics, pro shop, nice locker rooms with a sauna...if the sauna ever broke down which happened frequently as members would pour water on the coils and short circuit them I would FedEx the appropriate parts and get it fixed ASAP...plus the salesperson was not working there days after I joined so he probably knew that and said anything to sell a membership and assuming get a commission 2. In my opinion the club is oversold with memberships as no matter what time I come in there to work out it's tough getting on any piece of equipment as there's so many people working out 3. I had a member try to walk out with my jacket which I moved around with me as I worked out as didn't want to use your locker rooms 4. I don't want to use your locker room as the one day I forgot my flip flops and I got a wart on the bottom of my foot from your locker room floor 5. The main reason I joined your club is that you had a sauna versus Planet Fitness which did not 6. I have since joined Planet Fitness, both your club and PF are about the same distance and time from my house on East Ave and PF has probably 3x the equipment and space of your club, better machines with at least 2 of every plate loaded machine which usually means no waiting for a machine to work out on + they have more free weights than yours 7. Numerous times your club was dirty, noticeably the floors on the fitness areas 8. I tripped over your vacuum cord which has a 30-40' extension cord...I'm almost 77 and luckily I caught myself and didn't fall which could have been a lawsuit...I own a 4,000 sq. ft. home with 3 stories, (1875 house), and I have the same vacuum which is cordless for safety and ease of moving around and the last club I belonged to, (Midtown), had the cordless backpack vacuum so members wouldn't trip over a long cord and for ease of movement and safety and was faster as no cord to deal with...if I can have a cordless one as a homeowner I'm sure a big corporation like LA Fitness can afford one 9. I previously emailed the manager or so I thought but it was a generic email to LA Fit on a Friday and she never got back to me, I was told at the front desk that I could email her directly from the web site but it was a common email only...after I complained to her (Abby) at the front desk the next Monday she probably looked for it and got back to me in a day or so after that...I've taught small business administration and entrepreneurship at the college level and waiting 4-5 days to respond to a customer's complaint is not acceptable in a well run company...when I complained to her about the sauna she were cordial but kept giving me the run around about it and when it would be fixed and refused to give me any club credit for lack of services - the sauna - which was the main reason I joined your club 10. So I'm leaving LA Fitness and their lack of getting the sauna fixed in 10 weeks means they will lose my membership for many years to come, I've worked out and been an athlete since the 4th grade and will never stop belonging to a gym so LA lost thousands of dollars on my future membership and after the review I post which will be much of the above, you will lose numerous future members and cost the club 10's of thousands of dollars 11. The spin bikes are from maybe 2005 at the best and they are the worst spin bikes I have ever used in 25+ years...and they have maybe 2-3 spin classes a week, I only ever saw one 12. This "Gym" is like a used car lot from 1970 with sales people having desks to sit you down to hard sell you a membership for a "special deal" if you join that day...lying about anything to sell a membership and have that same slimy feeling of those old time used car sales people 13. And when I walked into the club and talked to Abby (East Ave Club in Brighton) I was told that initially I had paid for the first and last month so I have been billed for an extra month upfront so if you want to cancel they get an extra month out of you...what a scam from old time car dealers and scummy salespeople from clubs in the 1970's + 1980's and 1990's Mark McCarthy

I love being a member at Harro East Athletic Club. The facility is HUGE and there is never a wait…read morefor a machine. The management staff is very friendly, as are the trainers and class instructors. The facility itself offers a lot more than your typical Planet Fitness or LA Fitness. There is a gym for basketball and pickleball. There are several racquetball and squash courts. And of course, an olympic-sized swimming pool. For me, the biggest benefit of being a member at Harro East is their ample free parking. There are four lots surrounding the building that members can park in. I strongly recommend this gym!

This is a great downtown gym. The front desk isn't overbearing and it's never crowded. The fact…read morethat they have the pro style dumbells, a dedicated deadlift platform and some oldy but goody machines was what sold it for me. I had some membership issues (not due to the club) which were easily and promptly solved.

Vault is great! The space is really a repurposed bank vault! I love their spin and boxing classes…read more They are full of energy. They also offer heated (80F) sculpt and yoga classes. I'd love to sign up for an unlimited membership!

Had a great workout here while visiting! The facility is very clean and has a lot of amenities…read more Everyone was very friendly. I took a strength class. It was a good workout. the class was a little packed but I guess that's a good sign that it is popular.

I've been training here for almost a year and have had nothing but a positive experience. The…read moreclasses are very well programmed and even though it's a small group setting you get a personal training feel. It doesn't matter if you're looking for sport- specific training or just focusing on improving your health, it fits. I'm stronger and more fit now than I've ever been. The community is so supportive and motivating... it's like no other I've been a part of. It's more than a gym... it's a family.

Great facility, fun members and excellent coaching! The perfect place for all fitness levels,…read moreworkouts are scaled to what you can do. The owner is passionate, knowledgeable and fully invested in your fitness. Highly recommended!

I love attending this gym and the community is very welcoming. The atmosphere, community, and…read moretrainers are all amazing, but after the experience I had this week I wanted to share my experience as a warning to others considering attending this gym or getting a membership. I have been attending classes since December, which I purchase through class pass. When I started going, I was told it was permissable to stay and complete my workout after purchasing and attending a class (IE attending a strength class, then after running on the treadmill to complete my workout for the day). As time passed I started to meet people and made some purchases at the front desk for energy drinks/ etc. One day I attended a class and after ran on the treadmill (as I had done a number of times in the past). Once I left I got a notification my card was charged for a full day pass at the gym. Not once did someone notify me this occurred nor did I authorize it. I contacted a manager at the facility I knew, and they stated they charged my card as I used gym equipment after the class. I told them I was unaware of this, as I and many other classpass users thought it was allowed. I feel violated in a way because I was charged without any warning and they did not refund the amount. If I had known they were going to do this I would've left and ran outside!

If you haven't had a chance to check out Elevate, do yourself a favor and go take a tour. This top…read moreof the line, modern facility offers so much for every fitness level as well as a broad spectrum of group classes. The staff is extremely friendly and the space and equipment are constantly being cleaned and maintained. I am impressed with the infrared technology that they use as well. I highly recommend Elevate!

Club Pilates is a fantastic studio. The space is beautifully arranged and creates a calm, welcoming…read moreenvironment from the moment you walk in. The members are kind and social, which makes classes feel comfortable and community-oriented. The staff are warm, professional, and very attentive. The studio is also well equipped with excellent Pilates machines and accessories, and they offer a variety of class types and packages to suit different needs and schedules. Jenny is an ABSOLUTELY AMAZING teacher, and a warm funny person! She clearly knows her craft and is an exceptional teacher. Her guidance is precise, encouraging, and easy to follow. Taking her class felt less like a formal workout and more like learning from a knowledgeable friend who genuinely wants you to succeed. I highly recommend this studio and especially her classes, and her as a person 1:1 teacher/instructor.

Extremely Disappointed - Poor Treatment from Instructors…read more I joined Club Pilates excited to continue my fitness journey with an additional workout option, but unfortunately, my experience has been frustrating and disheartening. Several instructors made rude, snide comments during classes, including things like "there's always one who can't catch on" or suggesting I should be in a lower-level class--before class even started. I'm still learning, but I expected to be supported, not shamed. I don't look like the stereotypical Pilates student, but I follow directions and show up ready to improve. I deserve respect--something I never had to question at places like Breathe Yoga or the YMCA. On top of that, my name has been consistently misspelled on my account despite repeated requests to fix it, which creates issues with my wellness reimbursements. I've tried to stick with it, even going out of my way to avoid certain instructors, but enough is enough. I've never felt so uncomfortable or disrespected at a fitness studio. I've asked to cancel my membership and request a refund for the last month. I'll be continuing my practice at places that value and uplift their members--not tear them down.

Five star experience with personal trainer Chris Harris at East Ave Barbell. No frills lifting gym…read morethat offers USAPL powerlifting, strongman, personal training. Rochester, NY. Every piece of lifting gear and weight lifting equipment you could ever want is on hand. Chris is a top level coach who will kick your ass and also remind you to meditate and breathe. East Ave Barbell welcomes beginning lifters as well as ranked NYS champion strength athletes. Everything you could want in a strength training gym.

East Ave Barbell is a great powerlifting and strongman gym located inside the World Gym building on…read moreEast Ave. The staff is friendly, the community is welcoming, and the equipment is focused on strength athletes' needs. The only downside is that it's in a smaller shared space, so the hours are limited.