Never answered my calls, broke down on road, made Like 6…read morecalls and texted, just not a good choice

wait time was 15 minutes and service was fast and efficient…read more Technician was very polite

I am 76 yrs young & my 18 r old toyota stopped going on an…read more intersection on St Georges Ave in Rahway I called my AAA & Blue Line Towing was dispatched to tow my car. The gentleman "Richie " was the driver. He was very kind & helped me out of my car ,made sure I was safely across the street to wait for my ride to pick me up. I then met him at the drop off garage site. Sometimes older people feel nervous when they get stranded with car trouble this was not the case, Richie made me feel safe. Thank you Blue Line Towing for having such an excellent young man working for you, CAll Blue Line if you get stuck.

My car was flooded after the incident and the water receded. I called blue line and they seemed…read morehelpful until I got to see the bill 3724.68. Car was towed 3 miles. In what world does a 3 mile tow and 2 day storage cost that much. These people are not to be truste. They come off like nice and helpful people then issue a bill with every add on that makes no sense. Jay at shop - 1 hour call ahead needed, Dolly is snatch block $200 and skates $300, Labor is $300 and supervisor $300 Storage Start: 08/27/2026 Estimated Pickup Date: 08/31/2026 Storage Rate: $ 175.00 Storage: $ 875.00 Mileage: $ 47.60 Dolly: $ 500.00 Yard: $ 100.00 Winch: $ 350.00 Administrative Fee: $ 250.00 Extra Equipment: $ 300.00 Labor: $ 600.00 Advance Tow: $ 425.00 Fuel Charge: $ 75.00 Total Tax: $ 202.08 Total: $ 3724.68 Anyone looking to deal with these scammers beware. YOU'VE BEEN WARNED

I had to write a review because since I got my car, it was hit from the back by another vehicle and…read morelater got scrapped at a parking lot and each time I have to say, they did an incredible job. (Plus they are reasonably priced.) The first time I went to them was at the recommendation of my car insurance after my car was hit. They did such an excellent job, I put them in my phone book. My car was purchased used and unbeknownst to me it was a custom paint and they have matched it every time. Plus they are the nicest guys.

This place is top notch. People working here are very respectful and their rates are excellent…read more Have been there twice with my Q7 and both experiences were phenomenal. This will be my go to now for any car related issues.

Amazing towing service. Very reliable, arrived fast and handled a very difficult - blown out tire…read moretow job with care. I was very pleased and would certainly use them again. Most tow companies do not handle vehicles with such care. I highly recommend them if you want absolutely no issues with the towing process and truly care about your vehicle.

Pro: "Joe" was responsive and kept word of setting up time following day to retrieve my car which…read morewas blocking my own driveway (not his fault) Con: Gave $250 plus tax as payment required but didn't specify only cash or Zelle until I got there. When I tried to inquire further about this "I don't have to release your car" was the response. Only cash or Zelle always red flag for sketchy scammy "business" practices

Driver came 30 minutes prior to the scheduled pickup time and was very rude and nasty because I…read moretold him that I would not be ready until after 8 (the scheduled pickup time). He left and was super curt on the phone when I called to ascertain if he would be picking up the car. Needing your car towed is stressful enough, no one needs a rude driver exacerbating the situation. I would NOT recommend this company.

I've been having problems with my car and needed a towing service from the shop. I called Hector's…read moretowing and the owner told me it would take some time because of rush hour and such little notice. he gave me an estimation of an hour, which I really couldn't wait for but took the chance because I called other towing services in the area and they were charging way too much! The driver came in less than half an hour, I was so pleased at their service and willingness to help. They were great and helped ease much of the stress from all my car troubles. Thank you guys!

I WAS REFERRED BY CAR SHIELD TO GO TO THIS MECHANIC TO GET MY LEAK ISSUE RESOLVED. The mechanic…read morestood with my car for two weeks and when i got my car the mechanic told me still has a leak to get rid of my car because is not fixable. I took it to a different mechanic and they explained to me it's fixable. I'm going further with this matter and i hope his ready the owner that don't speak English supposedly. This place is a scam took my deductible of 1000 and 100 for supposedly other things they tried to service but the issue. I wish i can give them no stars. SCAM SCAM SCAM fraudulent be careful

This is one of the TOP auto shop in the BX…read more Unfortunately I damaged my friends car with a few scratches & bruises. Not only did they help me out as much as they could, they explained to me in detail what was wrong & what would have to be done (which I can appreciate because I don't know much about damaging cars). They truly work with you. I would definitely recommend it here, please don't hesitate (they have some great workers) to come. Thank you Sonny, you were such a great help !

I have over the years found Summit Forge to as an outstanding place for your auto needs. Very…read moreprofessional and they honor their commitments to you as a customer. Totally focus on delivering first class auto needs. The value by the way is great in comparison to their competitors.

Had a small rust spot near top of windshield. Should have been easy fix. Went from that to having…read moreto replace the windshield they cracked. Then when they pulled off the masking tape and paper to protect from overs pray,they pulled off the clear coat on both rear quarter panels and all the door handles. When they tried to repair that they tried to pop out various parts on the inside and remove both rear side windows. What a mess, it destroyed my vehicle it was all original paint in mint condition ,now its a mess. Bunch of amateurs.

It's unfortunate this place has gone downhill in a major way. The owner is NEVER there and you have…read moreto continually deal with Chin, who is great but no estimates, repair dates etc until Rob is in picture. DELAY DELAY DELAY NO shop should be run like this.

I was referred to Star by High Tech Auto, another excellent body-shop. As it turns out, my issue…read morestemmed from me not reading my owner's manual thoroughly! Rob Jr. addressed the issue quickly...and without making me like an idiot...which was a bonus. Didn't even charge me for his time. I'll be taking my car to Star Auto for any mechanical repairs going forward. This is quality customer service. Other businesses should take note. Thanks Rob Jr. and Chin.