A truly amazing experience working with Kristin Schelitzche at Knox Jewelers. She was awesome to work with from start to finish! During the initial appointment she walked me through the process and helped me chose and design the perfect ring based on my preferences and budget. Once I landed on the ring design we looked at 3 different diamonds. She explained and walked through diamond quality and characteristics. With her help I chose the perfect diamond for the setting. During the build process they provided email updates to their website so I could see the progress of the ring (it also explained the build process along the way). With Kristin's help we were able to create a beautiful and unique antique engagement ring that in our eyes is priceless! I would highly recommend to anyone! read more

Knox Jewelers - Jewelry Near Me - Minneapolis, Minnesota

I began searching for a ring a long time ago. Had my heart set on a couple different rings, but was thankfully talked out of them. I wanted something unique, beautiful, and had no clue what I was doing. Then I got notified I was deploying, and the ring search was put on hold. For anyone who hasn't been deployed, there's lengthy moments of time you have to over obsess about things. So I began over obsessing about rings. With the help of a couple friend's of my then girlfriend, I was able to get a ring size and a couple more ideas to go off from. I searched and searched, finally stumbling to Knox Jewelry. I was surprised by the many different selections, and loved the engravings, and based off the pictures that I got from her friends, that's exactly what she was looking for as well. I emailed the Jeweler and was put in touch with Emily. I told her what I was looking for and even though I was several continents away, and it took many months of preparation, from me, she was abundantly helpful and patient. We were able to do everything over email, and she even added my brother to the order so he could pick it up. I wanted to surprise my now fiancé by coming home early and proposing, and Emily even was able to work discreetly with me. She never pressured me, and was more than helpful finding a center stone, and recommendation with insurance. It's just wonderful how smooth everything went, and being able to surprise her with not only coming home, but such a beautiful ring just made everything perfect. I can't say enough about how great this place is to work with, and how stunning their rings are. Huge thank you to Knox Jewelry! In addition to all that, they even sent me access to a photo gallery so I could watch the process of the ring. Highly recommend! read more

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Oh wow, I am still completely blown away by the incredible service that Ryan at Knox Jeweler provided me throughout the whole process. I came in not knowing a single thing about engagement rings, and feeling like an expert. Ryan really wanted me to pick the perfect ring for the budget I presented him. He made sure that I wasn't picking a diamond based on the carat size, but rather, he allowed me to look at a variety of different diamonds with varying weight/color/shape. The best part is, at no point in time did I feel like Ryan was swaying me towards a specific diamond. Instead, with his infinite knowledge on diamonds, he told me all the details of the diamond I was looking at and at the end, allowed me to pick the one I felt like was the right choice. But it doesn't even stop right there, after picking the best diamond choice that was in the store, Ryan pulled up a list of a million more diamonds that he did not have in store but can order so I could check out. Again, he filtered the list by budget and tried to find me the best diamond possible, I picked a couple so that we can compare it to the diamond I have selected I store. He told me to come back next week and the new diamonds should arrive. I ended up picking the original but it was nice to see such a huge variety of diamonds that were all within my budget. I was initially afraid of diamond shopping because I had no knowledge on them, but my experience at Knox Jewelers really wiped out that fear. I would highly recommend them to anyone as the customer service here is beyond anything I've ever experienced. read more

KNOX-ed it out if the park! If the fact that we traveled 296mi after my fiancee proposed to pick out my ring doesn't entice you to at least stop in, you're unenticeable. Never having bought anything other than cheap decorative jewelry, I was quite overwhelmed at the literal endless options for their custom jewelry. Lucky for me, Kristin swooped in and saved the day with patient explanation, timely quotes, suggestions for keeping within our budget, and a military discount! What first drew me to them was their unique, timeless designs that are crafted in the house, not off a production line in Bangladesh. The quaint shop is upstairs and the rings are crafted downstairs; you can watch them in action from the sidewalk. I was able to get my dream ring through emails of mock ups, their extensive gem gallery on the website, and email conversations with Kristin. They kept me up to date at every step of the process with actual photos of my ring and live updates. The best part is you're keeping your money in the local economy and getting a unique piece of art. I could not have been more pleased with the service and final outcome of my beautiful ring. read more

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My fiance and I couldn't imagine a better experience finding the perfect engagement ring. We worked with Emily throughout the process and valued her customer service and knowledge and are so impressed with the craftsmanship of the ring. We went to Knox Jewelers from a recommendation and will definitely be recommending them to others. Thanks for making it such a special, enjoyable experience! read more

Knox is always amazing to work with. They offer a great selection of very customizable jewelry. Customer service is top notch as well.

We bought an engagement ring and both or our wedding bands here. We aren't local to the Minneapolis area and they made it super easy. I loved the updates and pictures that we received throughout the process. Rings are gorgeous! We couldn't be happier. read more

Knox Jewelers - Wedding bands and engagement ring - Jewelry Near Me - Minneapolis, Minnesota

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Knox Jewelers is by far my first choice for jewelry. Their commitment to excellence is amazing and the process is top notch. If you are looking for something special they will either already have it, have done it, or can completely design from scratch what you are looking for. Ryan and team are amazing! read more

I had Ryan make a custom engagement ring for my fiancee. The idea was a palladium diamond ring with 8 sapphires built into the filigree. Beautiful ring. I proposed in Vienna and my fiancee LOVED the ring. But less than 24 hours later, one of the sapphires fell out. I called Ryan from Europe and he assured me that he would replace the sapphire right when we got back. Well, he did replace it and a few weeks later another sapphire fell out. He replaced it. Then another one fell out. At this point, my fiancee is freaking out because her engagement ring is literally falling apart. Ryan says he'll remake the ring from platinum - a stronger metal - and this will NOT happen again. So he remakes it... and it happens again. Another sapphire falls out. So now Ryan tells me he'll take the ring back and return my money. No "hey let's try something else" or "we know this ring is really important to your fiancee so we'll do anything we can." Just "we'd like to give you your money back." It was a very cold offer via email. I go into Knox and talk to the Dad/Owner. He tells me "Well, we offered you a solution." A solution??? Yikes. Eventually, my fiancee and I end up trading in that ring for one of their standards and having the sapphires put into a necklace. Not the way we hoped it would end up. Overall, I was really not happy with my experience. While the ring was beautiful in the box, the design was so flawed that it fell apart on my fiancee's finger. That's not acceptable when you're spending several thousands of dollars. So if you're looking for a place for an engagement ring that will be beautiful and stay in one piece, I have a SOLUTION for you: anywhere but Knox. read more

While most of my review won't be the best, I do want to say that they have nice designs and ... that's about it. My first experience with them- I went in and asked about getting my e-ring set into one of their designs. They told me that they don't normally work with outsides stones (Oh, because then people wouldn't buy your overpriced diamonds?) and that even IF they could make me a custom setting I would have to bring it elsewhere to have it set.. for another $250. WHAT? Seriously? I've had better luck with working with jewelers in New York than I did trying to go local. The tipping point was when a guy that was in the store was trying to buy a diamond for his future fiance (And I heard this all while my sales girl was running around trying to find answers for me) and asked if he could see stone A, B, and C in person. HIS sales person gave him the run around and said "Here I will show you a picture on the computer." Well, that's all fine and dandy, but why couldn't he just see the stones? If I had the chance to see a stone in person, I would request that as well!!! At that point, the sales girl came back and gave me the ridiculous story of the setting and bringing it somewhere else to be set, so my fiance and I got our butts out of there! I do want to note that they severely over charge for their diamonds. If anyone is looking for more information on diamonds past the 4 c's - look up "diamond forum" and you will get a ton more education. I do NOT NOT NOT recommend them. My fiance told me he will NEVER purchase from them- and we are about a mile from them, which would've made custom work easy. read more

I was referred to Knox by a coworker, and have had such a positive experience that I will be referring my friends there as well! Brent was incredible to work with in choosing the design and center stone for my engagement ring, which turned out more beautiful than I could have imagined. The quality and craftsmanship cannot be beat. We returned to purchase our wedding bands and really enjoyed working with Rebecca through that process. She was incredibly helpful in choosing a design that fit my engagement ring perfectly. The photographs and progress updates were really fun, and it is evident that this is a business that truly cares about their customers and the quality of the jewelry they make. I wouldn't go anywhere else!!! read more

Knox has the most gorgeous vintage settings you'll find in the area. However, their customer service just didn't stack up against other jewelers, so I didn't end up purchasing anything from them. At other jewelers, someone has immediately swooped in to help us one-on-one. Right when we got there, they asked us what we're looking for, told us about the jeweler, told us about the services we would get for free if we purchased a ring from them, offered to let me try rings on, etc. One guy actually spent about 40 minutes explaining the history of the company, tons of details about the 4 Cs, and lots of other info about the whole ring shopping process. When we got to Knox, it was actually a little awkward. We were the only customers there, but the two girls working just kind of smiled and said hello. Eventually they did start asking what I was looking for and offering to take rings out of the case, but they weren't really selling, if that makes any sense. At other types of stores, I'd actually appreciate being left alone. But most couples looking for engagement rings are pretty clueless and can use lots of help. When I asked questions about the diamonds Knox sells, they didn't seem knowledgeable at all and referred me to their diamond buyer. They had never heard of Lazare, which was a big surprise to me. Anyway, it's not like I had a horrendous experience or anything. Other jewelers were just more attentive. The one that won me over was just the most knowledgeable with the best customer service. Very personable and willing to bend over backwards to help us. I didn't get that feeling from Knox. read more

Overall I had a great experience working with Brent Knox over the course of two months to get my fiancé a beautiful oval diamond on a custom antique style platinum ring. Let me just say that she is absolutely in love with the ring and gets tons of unsolicited compliments on it (I'm sure all girls do, though). I will say that their diamond pricing was too high at first (by 10-15%). BUT, I simply said that I would not be willing to pay the premium for the custom ring (about $5K without the diamond - not cheap!) if they weren't competitive on the diamond. I gave him some GIA certs and pricing from Blue Nile and told him what I wanted and after about three weeks he found a beautiful oval diamond that met my needs and was competitively priced. He also worked with me on making a change on one of their current ring designs that really accentuated the diamond. Brent was very pleasant, always understanding of my needs and always patient as he presented options until I made up my mind. All of this was done by phone as I am in California. The experience was great and the outcome was even better than I had hoped for. I would highly recommend Knox Jewelers to anyone with a preference for antique style rings. read more

Selecting an engagement ring is a daunting process, but Kristin at Knox Jewellers did an incredible job of making us feel comfortable and informed in making our decisions. I cannot more highly recommend her and Knox Jewellers for what otherwise might have been a very stressful experience. We will definitely be back to have our wedding bands made! read more

I will never go anywhere else, Knox is truly the best and I will continue to come here for anything in the future. Knowing that I am a little particular, my fiancé wanted to let me pick out my ring (after proposing with a temp. one). I was undecided as to what I actually wanted for a stone and Knox has a huge catalog of various stones available. We stopped in on a Saturday and met Kristin, she is extremely knowledgeable and provided a lot of information about things I would have never thought about (until probably after the fact). Also at no time during our visit did we ever feel pressured, judged, or as though we were being given a sales pitch, unlike every other place we had looked at. We decided to do custom ring and I feel confident that we would not have gotten anything better anywhere else. They are extremely dedicated to making sure every detail comes out just perfect and we certainly wouldn't have gotten there without Kristin's help and expertise. I get so many compliments on my ring and have a lot of envious friends. I have been telling everyone what an awesome experience this was! read more

Knox Jewelers - Jewelry Near Me - Minneapolis, Minnesota

Working with Kristin at Knox Jewelers was a FANTASTIC experience! Some of the things I liked best about buying an engagement ring at Knox: - This was my first jewelry/diamond purchase and Kristin was respectful of that and provided great information. - The ring was custom made onsite right in Uptown and all future cleanings and repairs happen there, too. No shipping it off somewhere. - Knox has a diamond list with prices on their website. I appreciated this transparency and thought it was cool that a diamond I found on the website was one that I could actually look at in the store. - Kristin was helpful and attentive throughout the process. - Knox emailed me pictures of my actual ring as it was being made. - My girlfriend (now fiancée) said yes when I proposed to her and she loves her ring! If you're looking for a low pressure jewelry buying experience with top notch customer service, I'd say this is the place to go. read more

My fiancé and I had the pleasure of working with Kristin Schelitzche when creating our custom engagement ring. On our first visit to Knox Jewelers we were greeted by Kristin who walked us through the store and answered some of our initial questions. She helped us pick a ring that we could then customize in whatever fashion we'd like. I know my fiancé really enjoyed creating a truly custom ring that suited her style and preferences. The part I really enjoyed was checking my email to see updated photos of the ring's progress along with detailed narratives of each photo describing what was happening. This truly showed the craftsmanship and passion Knox puts into each ring. When I proposed, the expression on my fiancé's face was absolutely priceless. I had never seen her more beautiful or excited than in that moment. Knox Jewelers far and away exceeded our expectations and perceptions of what ring shopping would be like. They truly allow you to craft something that will become an heirloom to pass down for generations. Their staff was always courteous during our visits. Kristin specifically was professional, knowledgeable, friendly, responsive and incredibly helpful throughout the entire process. We have recommended Knox Jewelers to several of our friends and would encourage everyone who is ring shopping to at least stop in and explore everything they have to offer. read more

My fiance and I went into Knox Jewelers because we wanted something special. They not only listened to exactly what we wanted but they ended up doing an amazing job and we couldn't be happier. I feel like we created our own heirlooms. They helped us incorporate a design of a mountain range we both love and it turned out perfectly. The two rings we had made are a perfect set. I would recommend Knox to anyone who wants their own personal touch to their jewelry. read more

What a fantastic experience. The customer service, designs, and local feel of this shop are top notch. Classy as shiz. Here are some details: The Story: I was living in New York City when I first started my search. I went to the infamous Diamond District one day...hell. no. Zero percent chance I was buying a ring there. I felt dirty just walking on the street. So, I knew wanted local and someone I could trust. I moved to San Francisco shortly after I started this search and there are some nice shops here. However, I went to school in Minneapolis and used to live around the corner from Knox Jewelers. So, I went back to Minneapolis for a couple of trips and worked with them over the course of 6 months. 1) The store: very nice location in Uptown. One of my favorite neighborhoods in Mpls. Good ambiance, nice selection. Bonus - it's close to the Herkimer. Which rules. 2) Customer Service: I worked with Ryan and he was a treat. Just a lovely gent. As I mentioned, we worked together for around 6 months. I never felt pressure. I never felt rushed. To give you an idea of the care he invested into the process: - He sent me a 9 paragraph email with full descriptions of 3 stones that he picked as finalists for me. - I saved around 40 emails between the two of us over the time period. - He put up with my idiot friends when they came into the store to look at settings in person. - He helped me make decisions and did a great job of "guiding" with his expertise vs. "pushing" me towards something. - The speed in which they turned things around was awesome. Living in SF, he sent me a temporary setting with our stone to propose. Then, over the holidays (busy time), they were able to start work on the final setting and turned around the shipping on it in about 24 hours or so. I sent the temporary back on Wednesday and got the final ring on Saturday. - Anyone who can make you feel comfortable when buying this level of jewelry from out of state has to be great, right? 3) Quality: I was able to custom create a setting from a combination of 2 settings that I saw in the store. The final stone could not be more perfect. My fiance is absolutely stoked and said the following two things: - I don't think I could have picked out a better ring for myself (quick props to me, haha) - I cannot believe how beautiful this is! (said while randomly looking at her hand daily) Overall: This is a small, local shop that I could not recommend more. Thanks to Ryan and Knox Jewelers for making our experience of such a great life moment so amazing! And, for those of you who are visual, you can see the temporary setting and stone here: http://flic.kr/p/dBz5DM read more

Great designers and customer service! I worked with both Ryan and Brent Knox during the process of designing an engagement ring and had an excellent experience. The atmosphere was comfortable and personable at Knox--never "salesy" as it felt at other jewelry stores, and the final product exceeded my expectations. read more

Had the wedding band made by Knox to go with the ring and everything went as well as the first visit. Highly recommend.

I had been perusing local stores and various websites for a few weeks before coming upon Knox's website. I had a certain kind of ring in my mind, but just wasn't finding it elsewhere. After seeing some really great reviews for Knox, I decided to investigate further. I was able to view all of their rings through their website, which was key. It turns out that they had exactly the kind of ring I had been looking for. I contacted them through their website, they responded via email and we set up an appointment at their Uptown location. Kristin was knowledgeable, and guided me through a few things since I was new to the process. But as I said, I pretty much knew what I wanted so I made it very easy for them. i walked in there and got what I wanted in about 15 minutes. I did get the sense that they will work with you to get exactly what you need; custom pieces seemed to be part of the process if you weren't seeing anything at the store The building is a split-level: upstairs is the showroom and downstairs is where you can see them making all of the jewelry. Most jewelers have their inventory made elsewhere, so it's nice to see this place have a local feel to it. I wasn't blown away by the facility and ambiance (it's small and I didn't think had much selection) but at the end of the day, the ring is fantastic and I got exactly what I was looking for. Point being: don't let that stupid stuff sway you from visiting Knox! Ultimately, I made someone very happy and she gets a lot of compliments about her ring and.... SHE LOVES IT AND IS PROUD TO WEAR IT! read more

We had a great experience at Knox! We went in not entirely sure what we wanted for an engagement ring, and they really took the time answer all of our questions and helped us to design a beautiful ring! They kept us apprised of the progress of the ring at every step and the product at the end was better than we imagined! We would definitely recommend this place for your next piece of jewelry! read more

My Fiance and I bought our engagement setting from Knox online from Chicago. The setting we chose had very detailed hand engravings and was ordered during their busiest season, and the setting was still finished in just over a month from ordering it (which was very fast!). They made the setting to perfectly fit the diamond we had selected and sent us a complementary ring sizer so that we could make sure the size made was correct. The owner of Knox was extremely easy to get a hold of and was always helpful when contacted with questions regarding the making of the setting. Even though we were ordering from so far away it felt like Knox was only a few miles from us, and when it came time for the setting to be shipped, it was insured and sent next day delivery, arriving in pristine condition. We would definitely use Knox again for our important jewelry needs. I wish they would open a store in Chicago!! read more

I am beyond ecstatic to have my wedding rings and fiancé's wedding band custom made from Knox. Kelly and Kristin were spectacular to work with, and I am in love with my dream ring!! read more

Do yourself a favor, use Knox Jewelers! I live out-of-state in California, I never set foot inside the store and I never met any staff face-to-face... but the quality of service I got and the custom engagement ring I bought couldn't have been any better. I spent months researching different companies, and Knox Jewelers had the most unique designs I could find by far. Their website is one of best I've seen. When I contacted them, they were incredibly knowledgeable in helping guide me through the entire process - design, cost, diamond selection, shipping, everything. They sent me sketches and pictures as they created the ring. Even though I had done a lot of research, I was so happy that they thought of things I never would have. It truly felt as though I was working with a craftsman jeweler rather than "a store". In some reviews, people say that their diamonds are "over-priced". While it's true that I could find cheaper diamonds elsewhere, my goal wasn't to find a "cheap" diamond, it was to get an awesome ring and "the right" diamond - but it didn't matter, because the selection of diamonds was huge and I didn't have any problem finding many in my price range. What was perhaps more surprising, was that the rings themselves, even custom designs, are very affordable! When my custom ring arrived (early actually!), it was just a hair too big (my fault for not measuring better) - we sent the ring back to the store to be resized and got it back within 2 days, and it fit perfect! Overall - they were very quick and responsive, answered every question I had, never made me feel like they were "selling" to me, and the bottom line is that the custom engagement ring we got was stunning - better than we had hoped. Call them! read more

We have been using Knox as our jeweler for over 20 years. This year I wanted to make some changes to my wedding ring and Kristin helped me design the perfect ring. It turned out absolutely gorgeous and this is because she took the time to hear what I wanted and was patient, creative and detailed oriented. This business is family owned and has a great focus on what the customer wants!! I am so happy with my beautiful ring!! read more

I can't say enough good things about Knox. My fiance and I purchased my engagement ring and our wedding bands from Knox. We went in multiple times and they were patient with us each time no matter how long we were there or how many rings we asked to look at. The first time we went in, they told us to go other places to shop around (I'm sure they feel comfortable doing this because they know you'll be back in no time when you look elsewhere -- no where else compares). They don't pressure you and they don't make you feel like a lesser person if you don't have an unlimited budget. Yes, their rings are more expensive than your average mall jewelry store, but you're paying for a unique design that few others have, incomparable quality, and friendly, knowledgeable service. One other huge perk is that you don't have to wait weeks when you have work done on your ring -- usually it's only a day or two before you get it back. We worked with Lindsey who was absolutely great! I would recommend Knox to anyone and I can say for certain that we will be customers for life. read more

I owe Knox and Lindsay big time. I got an incredible pendant for my Anniversary and it was beautiful. Lindsay helped me pick out the perfect gift for my wife and without her I would have been lost. I have no idea what type of pendant my wife would like but i found out Lindsay does. She asked me some questions about my wife's style and what type of jewelry she wears and some how with some type of magic she narrowed it down to a halo pendant that was perfect. My wife is still talking about how much she loves it and its been a week so I know I did a good job (or Lindsay did). Overall I know I will have to come back because Lindsay helped me hit a home run on my anniversary now I have to figure out a way to top it next year. read more

This review is for a wedding band (2191) that I got customized for my upcoming wedding in July. I worked with Brian Knox throughout the entire process, and it was such an incredible experience!! My ring size was very small (4.5), so I didn't know if the design I liked would be able to be made in a certain way. Brian had the jewelers/artists work on a few customizations to make it flawless. The communication was amazing! I received an update every step of the way (over 40 or so e-mails throughout the entire process). The response was always within hours or same day, and every one of my questions was addressed. Brian also emailed exact pictures of the CAD design, which are computer animated 3D designs to show you every angle of the ring before they begin making it. They also have a private web link that documents the making of the ring by the jewelers for every stage with detailed descriptions. This was a special treat, since I could see the forming of the ring over time. There were 9 HD pictures over a period of 5 stages that was beautifully presented on the web page with descriptive summaries. As an example of how careful they were to the attention, here is one of the summaries: "Your ring has been successfully cast into metal! The casting process involves pouring a batter like mixture called investment into a metal flask. The wax model, which is inside this flask and becomes completely covered by investment, will eventually burn out as it's heated in an oven. While the wax is burning out the investment batter is hardening. After several hours, a perfect impression of your design is made after all the wax has burned out of the mold. Once the investment is completely hardened, we pour molten metal into it, forming your ring." When I received the band, I was simply blown away. I did all of the communications/design over email and phone conferral. I did not expect it to be SO SO SO stunning in person. The diamonds were of the highest quality, which really does matter as far as clarity and brilliance. I am very pleased with the price that I paid for the diamonds. You can get cheap diamonds anywhere, but the quality is NOT the same. Diamonds come in all shapes, colors, etc for every price and value. Knox only selects the very best according to their strict standards or they will not use that diamond. So, if they gave you a price quote that you think is high... think again. You will not be disappointed with the diamonds that they select. Knox personally selected every diamond on my band for the highest level of specifications, and they also described them via e-mail. This was so attentive, especially for a few small diamonds. The meticulous detail on my ring was perfection. I could not believe how beautiful it looked. The shine, the polish, the finish... every little bit of the band is perfect. I have received nonstop compliments from everyone that I have shown the ring to. The price was also very reasonable. For this level of service and artistry, I would have had to pay a much higher price than what I paid. With a tight wedding budget, Knox was very kind and understanding to work within a budget that was suitable for me. I was honestly surprised by how amazing the service was! The buy experience was extremely honest, helpful, attentive, and detailed. It is very rare to come across true artists that take such pride in their creations for jewelry. The wedding band speaks for itself. Never have I ever seen such a gorgeous ring! I'm also the bride, so I have looked everywhere for the most amazing band. This was far beyond amazing! read more

I purchased the Caledonia design from Knox Jewelers earlier this spring and I am still very pleased with the purchase. I love the design and I love the ring. I purchased the ring through the "try before you buy" program since I live in the Boston area and wasn't able to go out to the store in person. They sent me out one of their store models of the Caledonia design along with extra ring sizers, so I was able to see the ring and determine which size ring would be best for my finger. When they were making my ring, they sent pictures of the process so I knew what was happening and how far along they were. All of the salespeople were great over the phone. I purchased my ring from Kristin. Again, great overall experience, love the ring, and would highly recommend them. read more

Beautiful Jewelry, incredible attention to detail, and very friendly customer service. Kristin made me feel like her most important customer and helped me find the perfect ring for my proposal! read more

No selection. My fiance were driven by design and they did not have much to show... so not know why we went there.

The customer service is incredible! Kristin made me feel welcome and comfortable from the moment I stepped into Knox. I knew nothing about the 4C's of diamonds, my girlfriends finger size or even what kind of ring she wanted. Kristin patiently explained to me the basics, what nuances to look for in the diamonds and was very accommodating, bringing out many different options of rings and diamonds to look at. I never felt like I was being taken advantage or misled. After many days of deliberation I ended up getting a "proposal" ring with the center stone I wanted and after the proposal, came back with my fiance and we worked with Knox's incredible team to design a custom ring that turned out better than we ever could have imagined. She loves it!!! Kristin had the same patient and knowledgeable customer service through the whole custom design process (a couple of months) and we couldn't thank her more. On top of all of that, the rings are made locally! We will going back to Knox to get our wedding bands. Can't say enough about the quality of their customer service and product. read more

We loved our experience working with Kristin. She helped us create a custom anniversary band incorporating my original 50 year old diamond. I loved getting updates with photos during the process. Now, I am loving my beautiful new ring! I can't imagine working with any other jeweler in the Twin Cities. read more

My wife and I have been going to the Knox family for jewelry since our engagement in 2011 and have never been disappointed. The difference between Knox and their competitors is like the difference between a steakhouse and McDonalds. Same concept: sell beef, but Knox takes pride in their work and takes the time to establish a relationship with their customers. Further, as evidenced by the heirloom grade work they produce, they are actually interested in their trade beyond marketing and sales. Their staff is always willing to go the extra mile for their customers. They do not judge or pressure their customers. They are authentic. read more

My husband got my engagement ring here and it is gorgeous. They spent countless hours working with him to come up with a custom ring, complete with a very sentimental addition which no other jeweler in town was willing to do for my husband. We worked directly with the owners and have had a great experience. I would go back for another ring, a right-handed ring perhaps, anytime. read more

The people at Knox are super nice to work with, my now wife loves her engagement ring and wedding band and Knox did a ton of work helping us through the process. I don't usually write reviews but these guys and gals deserved 5 stars! I've also since referred 2 friends that have also purchase rings from Knox and they've had nothing but great things to say as well. This is a small family owned business that knows their stuff and cares a ton, thanks guys! read more