I was frustrated with various sellers' and buyers' businesses that advertised as gold and silver…read morethat buy or sell jewelry and coins of those precious metals. few competent or reasonable pricing. At last, I came upon the folks at Phoenix Jewelry, Knoxville, TN. mid-morning Tuesday 3/17/2026. They quickly arranged for a visit at 12 PM after I indicated I had coins that I wished to sell. I was met immediately on arrival. Very professional and thorough gathering of data on my coins. I was surprised and happy with the price they could offer. It was better than any of my prior inquiries of other jewelers offered. I will use any future coins or jewelry either for purchase or sale to first ask Phoenix Jewelry. In point of fact, I am considering a mid-summer visit with the good folks at Phoenix Jewelry. JRB

Great service great people great layed back atmosphere. Good ole southern hospitality. 5 star all…read morethe way.

Justin was knowledgeable and friendly! Will recommend to everyone I know selling any gold or silver.read more

Not Honest. They don't show you the scale!…read moreLied about weight of the gold I learned at 2nd Buyer Shop!!!!!!!!!!!!! Run!

Mom and pop jewelry repair place, always honest and affordable to service your watches and jewelry!…read moreTake only cash or check....old school! Awesome people!!!

Wonderful, professional, honest and kind Mr and Mrs Wilson are amazing. They have taken care of ALL…read moreof my jewelry for over 16 years. If they do not do any services they know who to refer you to, as well. Mr Wilson also served our country in the United States Navy. There are some pictures of his time in the Navy up on the wall.

Made an Appt with John, which was great. Just him and I there, no distractions. I educated myself…read moreon my Dads old coin collection just enough to know that John gave me an extremely fair and reasonable quote on everything I had. Ended up with a little more in my pocket than i had originally figured and wanted. Would absolutely recommend this business.

Doug was very knowledgeable and fair. Super friendly and easy to work with. Got more than I…read moreexpected and gained some insight to coins. I will definitely be going back.

Very nice people and great prices on fixing jewelry. Highly recommend them for all your jewelry…read moreneeds.

Fantastic company, after a horrible experience with their competitor, they gave us a discount even…read morethough they had nothing to do with the other company's actions. Friendly staff, clean shop, excellent jeweler, I'd give 6 stars if I could!!!!

Nice friendly people good price for what I sold.good parking and easy to find I'll be back whenever…read moreI have more to sell.

Two of the men we dealt with were very nice and honest, but they could not conduct business because…read morethe owner was on vacation. One of them sent pictures to the owner. The following week the owner contacted us to have us come back for an appointment so he could review our coins. We showed up but the owner was a no show. Two 30-minute drives for nothing. The manager called him while we were there but didn't buy anything. What a waste of time! Never going back.

Great experience here! The staff was super friendly and helpful, and they made finding the perfect…read morepiece really easy. Beautiful jewelry and awesome customer service -- I'll definitely be back!

The absolute worst experience at a jewelry store!!! DO NOT WASTE YOUR TIME!!!! The workers are rude…read moreand aggressive. They take their sweet time on repairs and refuse to give your jewelry back when you ask for it, which I am pretty sure is illegal.... The women are straight up mean and immediately got aggressive with my husband when we went to pick up my ring after 3 attempts before that.

Wonderful Store!!! Thos place is amazing and the owner is fabulou! Will forever be a customerread more