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    Knuckle Sandwich

    2.6 (5 reviews)

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    6 months ago

    Food matches the service horrible

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    9 months ago

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    Iron Skillet

    Iron Skillet

    2.6
    (23 reviews)
    0.3 mi
    $

    Disappointing service experience I had at Iron Skillet in Waterloo, NY, on May 12, 2026, at…read moreapproximately 10:00 am. From the beginning of my visit, the service provided by my server, Kandra, was unprofessional and unwelcoming. After being seated, there was a noticeable delay before menus were brought to the table. When Kandra eventually arrived, she placed the menus on the table abruptly and walked away without greeting or acknowledgment. Her demeanor throughout the interaction was cold and dismissive. I ordered an orange juice, and when it arrived, the cup was only half filled. When I politely asked why the glass was half full, Kandra responded by stating, "that's all the orange juice we had left so it's whatever," before walking away. I found this response inappropriate and discourteous. At approximately 10:15 am, I placed my food order for corned beef hash with 2 over easy eggs. After waiting approximately 35 minutes, Kandra returned at 10:50 am with an entirely different meal consisting of pancakes, eggs, sausage, and bacon. When I expressed confusion and explained that this was not my order, she initially insisted that it was. After I clarified that I had ordered corned beef hash and eggs, she responded, "oh well then I mixed it up," and took the incorrect plate back. When my actual order finally arrived, the quality of the food was also disappointing. One of the eggs, which had been ordered over easy, was undercooked to the point that the egg white remained runny. Additionally, the corned beef hash was only lukewarm and appeared as though it had been sitting out for some time before being served. I considered addressing these concerns directly during the visit. However, when Kandra approached the table again, her body language and attitude, including smacking her lips and standing with her hand on her waist, gave the impression that she was uninterested in resolving concerns or providing customer service. In order to avoid escalating the situation, I chose not to pursue the matter further at that time. I finished only the portions of the meal that were edible, paid my check, and left. Overall, this was an extremely poor dining experience. Beyond the food quality issues and order errors, the dismissive attitude and lack of professionalism displayed by Kandra significantly impacted my visit. Customers should be treated with courtesy and respect, and unfortunately that was not the experience I received. I hope management will review this matter appropriately and address the concerns raised in order to improve the customer experience moving forward.

    The food I could barely eat and I was not happy with how it looked the waiters were great but I…read morehated it.

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    Iron Skillet
    Traditional breakfast

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    Traditional breakfast
    The Perfect Pair Hospitality

    The Perfect Pair Hospitality

    4.9
    (13 reviews)
    4.8 mi

    We enjoyed a delicious meal at The Perfect Pair today. While visiting museums in Seneca Falls, we…read morefound the Perfect Pair through Yelp. It is an unassuming, cute place run by a husband and wife who fill the space with warmth, friendship and delicious food. We ordered crab cakes over rice and butter crumb haddock over rice. Both were delicious and generous. The crab cakes were flavorful and filling. The remoulade was the perfect accompaniment to the crab, adding a nice hit of spice and acidity. The haddock was perfectly prepared--the butter crumb topping had just the right spicy kick to elevate the haddock to a high level. Both dishes were accompanied by a generous portion of homemade rice pilaf that rounded out the dishes. They were also accompanied by some delicious bib lettuce. The next time we go, we'll ask for a bit more bibb lettuce that gave the seafood a welcome brightness (try wrapping the seafood and rice in the lettuce--so good!!) Both dishes were very generous in size. The menu (attached) has many great-sounding sides that we didn't have room for, but we plan to return to try the collard greens, Cole slaw, cheesecake as well as the pulled pork sandwich, seasoned chicken sandwich and roasted brisket, which we caught delicious whiff of being smoked outside as we left. We are looking forward to our next visit!

    We had some amazing haddock here along with very tasty collard greens. The owner was very nice and…read morethe place has a good local vibe. Definitely recommend!

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    The Perfect Pair Hospitality
    The Perfect Pair Hospitality
    Butter crumb Haddock

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    Butter crumb Haddock

    Knuckle Sandwich - sandwiches - Updated July 2026

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