1. Koch Eye Associates

1. Koch Eye Associates

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North Kingstown, RI

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Koch Eye Associates

3.9 (10 reviews)
Closed 8:00 am - 4:30 pm
Updated 3 months ago

Services - Koch Eye Associates

Eye exams

Eye surgery

Laser vision correction

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Rhode Island Eye Institute - Eye examination equipment

Rhode Island Eye Institute

1.8(12 reviews)
9.1 mi

I had been a satisfied patient for over 15 years. However, something has changed. The service is…read morenonexistent, the ability to speak with anyone to even simply order contacts Is Nearly impossible. Staff , if you can access Re not accommodating . To add to my dismay, the doctor had written my script incorrectly. I was told I needed to get the contacts as written even though I knew the script indicated my eye sight had improved and Now it has been nearly 8 weeks to straighten the situation out. as those of you with eye issues know: an incorrect script leads to headaches, and fatigue. If you're looking for a new practice, my recommendation is don't look here..

I've been seeing Dr. Z for over 20 years now. How cool is that? He's an incredibly caring &…read morecompetent doctor, unafraid of cracking dry jokes at my expense. I always have a few good chuckles with him. If Dr. Z is your ophthalmologist, you're in good hands. The other technicians are great, too. During my last visit, I dealt with both a technician & someone else in training. They were wonderful. I felt seen, heard, & understood by them, which can be rare in the health care world. They also made me l a u g h. Funny ladies! The administrative side of the office, however, is ... Not good. Some of the folks who work up front are nice, but the customer service is poor. It takes an absurd amount of time to check in. Some of my simple questions just go unanswered. Things move at a glacial pace. I've waited anywhere from 15 minutes to an hour for my appointment. I would probably still go to see Dr. Z if he only took patients on the peak of Mount Doom, but it can be a pretty frustrating experience just getting into the examination room.

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Rhode Island Eye Institute - Eye examination equipment

Eye examination equipment

Rhode Island Eye Institute

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Koch Eye Associates - optometrists - Updated July 2026

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