Very pleased with my first visit, felt very comfortable with Dr.Waterman, very pleasant, easy to…read moretalk to. Very pleasant receptionist.very welcoming office.

Dr. Waterman has been my family's eye doctor since we moved to RI in the 1990's. He is not only…read moreextremely knowledgeable and thorough, but kind as well. He was always incredibly gentle and patient with our kids when they were little, and treated my ailing elderly father with the utmost dignity. His office staff are also very sweet and always helpful.

Excellent practice! Friendly knowledgible staff…read moreThorough exam with DrVarr I have been with this office for 2 decades .

I am a long-time patient of Dr. Varr. He is a thoughtful, caring, and knowledgeable doctor. In…read moreFebruary of 2025 I underwent cataract surgery for the first time. He was wonderful and guided me all the way through the surgery. The surgery went very well. Before I knew it was over. The office is organized, clean and his staff is helpful and competent. Judy J

I've been seeing Dr. Z for over 20 years now. How cool is that? He's an incredibly caring &…read morecompetent doctor, unafraid of cracking dry jokes at my expense. I always have a few good chuckles with him. If Dr. Z is your ophthalmologist, you're in good hands. The other technicians are great, too. During my last visit, I dealt with both a technician & someone else in training. They were wonderful. I felt seen, heard, & understood by them, which can be rare in the health care world. They also made me l a u g h. Funny ladies! The administrative side of the office, however, is ... Not good. Some of the folks who work up front are nice, but the customer service is poor. It takes an absurd amount of time to check in. Some of my simple questions just go unanswered. Things move at a glacial pace. I've waited anywhere from 15 minutes to an hour for my appointment. I would probably still go to see Dr. Z if he only took patients on the peak of Mount Doom, but it can be a pretty frustrating experience just getting into the examination room.

Worst customer service I've ever experienced. It's unbelievable. Don't bother with this group --…read morewhich is unfortunate, because the doctors themselves are actually very good. But it doesn't matter how good the doctors are if you can't even get through to make an appointment. I've been on hold for one hour and 19 minutes and I'm still number 2 in the queue. I only want to cancel my appointment. There's no option to do it online, and if I hang up, I'll be charged. Completely unprofessional and unacceptable. I'll be canceling and looking elsewhere.

I recently purchased glasses from this business in February '25 .ive been very happy with the…read morelenses and frames they help me select. I chose to do business with this company as I was very unhappy with the optometrist shop attached to my eye providers office. The precision measuring & accuracy was amazing and very detailed. The purchasing of these glasses went very smoothly and and I've had no problems with the glasses at all. Fast forward to this week when I accidentally stepped on them . I was heartbroken as I am very dependent upon them to see. A quick trip to their office and I have them back in perfect working order. The turnaround time was greatly appreciated as I was in a tough spot with some family issues going on and really needed to be able to see properly. I would highly recommend this business as they really take care of their customers.5 thank you!

I am a new patient at RhodeEyeland LLC. I am Thrilled with…read morehow well my appointment went. Everyone was. Friendly and very professional. My Doctor Christian.Humulick did a wonderful job with his examination. I am very happy with everything they did for me. I would highly taking the time to see them. You will be very happy.

This is a good location for eye care. They have a caring staff that is always smiling. I ended…read moreup being referred to this location because of a specialist they have come in periodically. They have very modern eye testing/mapping equipment and are known for their glaucoma care. They provide call-ahead reminders to ensure you remember your appointments which is very helpful for me. I have had a few times where I showed up and the wait was VERY long but that was due to storm related cancellations. I have also shown up and been in/out in 30 mins. Give them a try, especially if you need specialized eye care

2:30 appointment, they close at 5 and failed to call in my script 2 and a half hours to make a…read morephone call to call it in and failed to call my pharmacy and now I must wait as the infection in my eye grow worse over night. I'm livid.