I placed an order for contact lenses at the Warwick Office. After a month went by and I hadn't…read morereceived them I called the office and they assured me they would look into it and get back to me the same day. Than did not happen. I called back the next day and was told they cannot order contacts for someone who is not one of their patients. (This was not relayed to me when I placed the order and no one thought to inform me of that over the next month!!) After getting disconnected with the Warwick office where I called to speak to a manager, I was disconnected, and no one answered the phone when I called back. Finally after reaching the manager at the Woonsocket Office, I was assured the order was just placed and I would receive the contact lenses in five days. I am now waiting.......

I didn't have to wait forever to schedule my appointment and the front desk gal was fantastic in…read morehelping me confirm my insurance coverage. The exam was also fantastic and the eye doctor explained a lot, which I love. It took about a week for my glasses to come in and I love them! Driving home was a dream because I can clearly. So happy!

I've been waiting a month and a half for my glasses and still don't have them??? $677 not cheap.read more

Front Desk people aren't nice and friendly. I was over charged 3 years in a row for my glasses. I…read morebought glasses that were 100% covered by insurance and 3 years straight they called or when I went to pick the glasses up, they wanted to charge me. I finally started buying my glasses elsewhere.

Dr. Amy Falk is one of the best eye doctors I've experienced. She is very professional,…read moreknowledgeable, kind, very nice and personable. I had an outstanding, personalized, thorough eye exams with attention to my needs. All the the team was very helpful as well. Nice office, great technology, at a good location. Excellent staff. Everything wonderful A to Z. Thank you for all Dr. Falk, and for my accurate results to get my progressive glasses done properly. I am glad I don't have to look for another eye doctor anymore. For sure I will be back!

Awesome. Friendly, personable, and professional. Really couldn't ask for much more than that…read more Explained things thoroughly as the exam was conducted, and just an overall delight. Won't hesitate to come back and recommend.

It all started when I I called to make an appointment! Front desk was very friendly and…read moreaccommodating. I was able to get an appointment within the week I called. My first appointment was amazing!! Again the front desk was so pleasant and friendly, it's a rarity these days!!! Dr. Branca was attentive and very knowledgeable. She has a great personality and talked me through the whole exam. I was able to pick out glasses in the office. The office provides a variety of options of frames to purchase. I forgot the lovely girls name ( I remember she is a Virgo lol) but she helped me choose my frames! There was no pressure on choosing frames. THERE ARE CUTE BUDGET FRIENDLY FRAMES!!!! Thank you Dr. Branca & staff for a great visit!

Not a known customer to them, but I needed a pair of glasses repaired badly. They fixed them for a…read morenominal fee. Fast and courteous, they did me a solid if you understand. Thanks FEHA

Excellent practice! Friendly knowledgible staff…read moreThorough exam with DrVarr I have been with this office for 2 decades .

I am a long-time patient of Dr. Varr. He is a thoughtful, caring, and knowledgeable doctor. In…read moreFebruary of 2025 I underwent cataract surgery for the first time. He was wonderful and guided me all the way through the surgery. The surgery went very well. Before I knew it was over. The office is organized, clean and his staff is helpful and competent. Judy J

Very pleased with my first visit, felt very comfortable with Dr.Waterman, very pleasant, easy to…read moretalk to. Very pleasant receptionist.very welcoming office.

Dr. Waterman has been my family's eye doctor since we moved to RI in the 1990's. He is not only…read moreextremely knowledgeable and thorough, but kind as well. He was always incredibly gentle and patient with our kids when they were little, and treated my ailing elderly father with the utmost dignity. His office staff are also very sweet and always helpful.

Dr. Martinez performed a very thorough eye exam for me, my first in over five years. I'm moving out…read moreof RI again, but wanted to have my vision checked prior. Small print is beginning to blur, but Walgreen's magnified glasses seem to work okay. Dr. Martinez is friendly and knowledgeable, as was the woman who performed the primary test. Everything was explained to me, and I left with all of my questions answered except why I have chameleon eyes; I'm often told they change color depending on my mood.

I would not recommend this place at all. I called before my appt to see if they accepted my…read moreinsurance and they told me yes. I get there and they say that vision plan wasn't accepted but my medical plan was. that was a lie and I was charged a full rate. also the place is in a basement and there is no WiFi at all and good luck if your phone has any service. I would not recommend this place at all. I called in advance hoping that they would be honest and not lead me to believe that i was all set.

We had been seeing the same eye doctor for years. When we moved to southern RI from the MA line, we…read morekept driving up to see our other doctor which over time became an 'outing' as we had no other reason to be in that area. When Hazel Eye Center opened up we made the switch. First, the facility is bright and open with a few seats in a waiting area and a wall of eye glass frames. The staff here are very friendly. On our first visit we filled out the necessary information on a tablet and received a very thorough examination. My spouse and I went into the exam room together and took turns in the chair. Dr. Hazelton is very friendly and we actually enjoyed the exam. She recommended a new contact lens for me and gave a sample to try. They work well and I am happy with them. She also updated my eye glasses prescription and I purchased a new set of frames and lenses through her. They are not cheap, but as they are a designer label, they wouldn't be and my lenses are always expensive based on my prescription. This is not a surprise cost and I really like the frames. Dr. Hazelton took time to personally help me find frames I would be happy with after I told her I felt pressured into the old pair and never like the way I look in them. We have called them with questions and stopped in to pick up orders and the staff have always been friendly and helpful. They are a small business and sometimes we have to leave a message or wait for staff to come out of the exam room which we understand and don't mind. We are happy with our change of eye doctor. There is plenty of parking in front of and to the side of their office. They are located right where Bald Hill road turns into Quaker lane across from the Stop & Shop/Cowesett Corners Shopping Center. If coming from the south, you will drive past the building, turn left at the court house then left again and come up Quaker Lane to access the parking lot.

I had a very disappointing experience. The staff was polite, but pricing was much higher than…read moreexpected. They do not tell you prior that they charge for pictures of your eyes. A co-pay of over $120 is ridiculous for an eye apt. Then make you feel like crap for questioning it. Find another place!!!

I'm visiting from Florida and I sat on my glasses the employees were so nice and hospitable that…read morethey took my glasses and fixed them within 5 minutes thank you so much I would highly recommend them for any eye service,. and there customer service was a 20 on a scale of 10 thank you so much again

Was referred out just for an annual exam and I'm so happy that we came here. I absolutely love this…read moreplace. Amazing customer service amazing Doctor Who saw my eyes and I actually had something in my eye. She was able to get it out with no pain. I'm happy I still don't need glasses, but I look forward to next year when I have my annual eye exam.

2:30 appointment, they close at 5 and failed to call in my script 2 and a half hours to make a…read morephone call to call it in and failed to call my pharmacy and now I must wait as the infection in my eye grow worse over night. I'm livid.

When I went to get my new lenses they SNAPPED my daughters glasses. She was very upset and was told…read moreto glue them at home while we wait for the new pair. She had to go to school without being able to see! It took them over a week to get her new glasses.