I went here back in January. The place was clean and had a good vibe. The doctor gave me a new…read moreprescription that seemed very different from my previous one. I got new glasses and had a really hard time wearing them. I had bad headaches and my eyes felt very strained wearing them. I stopped wearing them and went back to my old glasses. I went to a different place last week and learned that my eyes hadn't changed; the prescription from Providence Optical was completely wrong. I'll never be back.

Great spot to get an eye exam and buy contacts and lenses. Right downtown so street parking can be…read morea little tough sometimes but there are garages nearby. And they seem to take lots of insurance and make it all very easy. I've seen two optometrists and they were both great. They really make sure you get the right contacts. I had to go back a bunch of times to find ones that worked for me. The selection of glasses are great. They have cheapo ones, pricey ones, and most importantly to me, lots of good ones in the middle.

Love it here. Chris is Amazing very helpful and knowledgeable! Once you tell him what you like he…read moregoes above and beyond to help you find what you love. I have two Chanel glasses and one Versace sunglasses. They were ready quick and it was a easy pick up.

Chris is my guy. Without Chris and Steve I would still have only one pair of glasses at a time,…read morebut their knowledge and pricing has me over the top with glasses

I have been seeing several doctors first with dr diamanté and then dr head and my first visit was…read moregood and since then it has been terrible. They gave me prescriptions for an eye condition that seriously needs to be treated or I would lose eye sight and yet they never bother to work with the insurance to obtain approval for that drug forcing me to see another doctor so I can get treated. Last time they gave me a new prescription (I have stigmatism) that I could not wear. When I look at a square object it becomes so distorted that it is almost a diamond. I brought the glasses back and talk to the manager and they could not do anything. The facility is nice and that's probably the only good thing about it

I came in today to pick up a pair of sunglasses I won from an Instagram contest. I thought Id be…read morewalking in and they would hand me a pair. What a surprise when they took my name and told me someone would be with me. I was called shortly after I sat down and to my delight 3 boxes were brought out! I had my pick of any pair I wanted! Will be definitely changing eye drs-a far cry from the Lens crafters I go to know!

I came to TLC Providence to learn my options for vision corrective surgery. From the first call…read moreasking to setup the consultation appointment, to my final post-op visit, the experience was nothing short of amazing! The staff are all friendly, professional, knowledgeable, and answered all my questions and concerns throughout the entire process. I knew exactly what to expect going in and coming out of surgery thanks to them, and the surgery itself only took about 10 minutes. I've had fillings that were way worse! 0 pain or discomfort. I'd describe the surgery itself like a slightly more complex eye exam. I opted to go with lasik over PRK, after talking with Dr. Rose (who is absolutely outstanding) and I was seeing clearly just a few hours later! Never once did I feel pressured or under informed. I couldn't recommend these folks enough! I struggled with vision since the 5th grade, and for the first time in my life I can just wake up and see!!! To me that service is priceless and the fact they deliver it with such ease and professionalism is just awesome! Thanks so much TLC, what you do changes lives, I know it's changed mine!!

10/10 most definitely recommend I had my lasik yesterday and I'm driving the very next DAY I didn't…read moreexperience no pain everyone was excellent

Literally saved my son's vision. He got a scratch in his eye that started causing him searing pain…read moreafter a few days... she recognized it was something unusual, called a corneal specialist at another practice, and got us seen there in an hour with no appointment. Texted me several times to check on how he was doing... truly a life-saver!

What a wonderful experience! Prompt care, kind and friendly staff, great senses of humor all…read morearound, flexibility with scheduling, and staff knew clients on a causal, first-name basis. When I told Dr. Contillo that I do a lot of theatre, she hooked me up with a pair of sample color lenses and let me try on different shades of blue for an upcoming performance. After visiting Dr. Contillo's office, I truly don't want to go to any other optometrist. She was excellent, quick, knowledgeable, and talked me through her decisions. Highly recommend!

My fiancee and I walked in without an appointment on a Saturday morning with a condition in one of…read morehis eyes that was very troubling to him. The receptionist wasn't very friendly, stating that they were completely booked for the day. We told them he had been seen previously by another doctor but was still very concerned and wanted another opinion. Someone else snapped at us and said insurance wouldn't cover it, without waiting to see if we were willing to pay out of pocket for the visit. We left with their promise to call if they had a cancellation that day. We received no call from them. I would not return there for any service. No, not entitled much, do appreciate common courtesy, which you won't get here!!!

The receptionist is rude, unprofessional and confrontational. The rest of the staff are amazing…read more Would not recommend going here unless they obtain a more professional office staff.

I was up in Rhode Island visiting a friend over two years ago, and after a brief discussion he had…read morea concern that I wasn't receiving quality eye care in New Jersey and recommended I see a doctor at Westminster. The exam I had undergone was not only professional and thorough, but the office exceeded my expectations! They had EVERYTHING I needed or wanted under one roof. I was so pleased & felt so comfortable with my Dr. that I now being my daughter up with me (from NJ), once a year for her exams since she needs more attention. (She is a student & wears glasses). My family & I just had a week's vacation in RI, and after listening to me rave about my optometrist for the past two years my parents decided to go to the practice while they were up here! My parents have more issues than I can explain & were pleasantly surprised by how much better their care was at Westminster than at eye Drs in northern NJ. I read some other reviews & felt the need to respond. Like any popular or busy physicians office, a wait time for your visit could be longer than expected. I choose to make my appointments first thing in the morning to avoid some of the emergencies that arise for ALL doctors caring for patients.

sloppy work! i went for an eye exam and was issued the wrong prescription!…read more fortunately, the optician at the walmart in seekonk, ma caught their error. they would not fax over the correct prescription, and i was forced to drive back to providence, ri to pick up a paper copy apparently no one proofreads or double checks prescriptions before they are signed by the doctor??? this cost me time and money! caveat emptor - buyer beware!!!

Competent, qualified, personable...docs, techs, office personnel. What more is there?read more

Had an 11 o clock appointment on March 12 2024 told them I needed to be back at work promptly by…read more12:30. Assured me I'd be back with plenty time to spare. Never updated me that the doctor was behind seeing patients as time continued to pass didn't get me back until 11:55 front desk was very unprofessional. I was subsequently late back to my professional career. Later that day returned to get lenses with my new prescription. Another woman behind the counter was also rude and unprofessional told me my insurance didn't cover it even though it does. Never even bothered to look it up despite me telling her I am covered. Think she assumed based on how I look that there's no possible way I could have adequate insurance coverage. Very hurtful and disrespectful. Then informs me of a policy which costs 25 dollars to bring your own frames while simultaneously asking me to sign a waiver that makes them not liable or responsible if my new frames are damaged. This is clearly a moral hazard. I asked what's the failure rate that such damages occur, she refused to answer. I asked who is the manufacturer that does the work she refused to tell me. I asked if she could contact them to inquire, she said she cannot. I asked for the contact info so that I may ask myself, she replied "well they don't want people calling harassing them." Confused I asked if me calling them is considered harassment. She rolled her eyes and explained it was not (I already knew that) again I think she said this based on how I look despite the fact that I never gave her a reason to believe this other than what she assumed about me. Strange that they would want to take my money and have my business while simultaneously refusing to tell me who I am doing business with. Seems like in all likelihood if I would have signed the waiver and sent my frames they would have been deliberately broken so that I be forced to buy a complete pair of frames and lenses from them. Disgusting behavior from the employees and a clear moral hazard/predatory policy masquerading as a legitimate business. I told her have a nice day despite all of this, she was shocked that I could still manage to have manners at the end of her gross behavior and lack of professionalism. Ironically I went to LensCrafters and they had no such policy/waiver/fee. Probably because they aren't running a scam. Doctor I saw was great sadly the front office/retail staff was so horrible I wouldn't go back if they were the only one in a 100 mile radius. I advise you don't either.

It was a great place for me since it is jus 5 min walk from my place! This place is a hospital so…read moreyou jus need to follow the sign where it says providence eye associates (first floor). I was 10 min early but I got to see the eye doctor 10-15 min pass my appt time, which is pretty normal I guess. The exam is good and I love everything he did because he is quite thorough and he showed me what is what. After the test I was able to go check on glasses, what glasses to get etc and I got a few choices. I decided on one pair and they said to wait 7-10 days but it was about 3 weeks before they gave me my glasses. I have called once a week, and they said no, on the third week when I called they told me it came it earlier but we tried calling and no one answered.. what... anyway good place but not so sure about the glass shop..

I came here to have a routine eye exam (for eyeglasses Rx), I had known about this place from my…read morefather going here for several years. It's also the same building where I see my dermatologist and rheumatologist, and about a 15-20 minute walk from where I am, so really a plus. The experience here was pleasant. There was one other person ahead of me so the wait time wasn't bad. Dr. Cesaro here is really awesome, you know he knows what he's doing. This was a nice change from the other place I was going to (I will probably write a review about that later. Long story short, avoid mall optical shops at all costs). The person who had helped me select styles was Mary Ann, who also knows exactly what she's doing and tells you honestly what she thinks works well with a person's face. A breathe of blatant fresh air when you compare that to the sales associate at Lenscrafters that tries to push you to buying something that looks nice without regard to accommodation. Obv, I don't speak for all Lenscrafters, just from the experience I've had. They were nice enough to take notes on the styles that I kept in mind for later visits. I did eventually come back recently to try them on again but decided not to make a purchase. (really the price for what I had choosen was out of my range... $200 for frames, $130 for regular lenses, or $180 for poly carbonate lens which are thinner and less heavier). These were brand name Coach eyeglasses, not a big shocker. As much as I loved them I had to depart from them and call around for better deals. So, all in all great staff here. It would be 4 stars had it not been for steeper price range. Nonetheless great styles if you're willing to pay for the price.

We entered the LensCrafters store at PVD mall and were greeted with big smiles from Sophia And…read moreElena. The store is well lite and spotless. Both Sophia and Elena were so helpful, and spent lots of time on both of us to make us happy. We purchased 4 sets of glasses, and were told all will be ready real quick in one week. Love that speed. Wahooooooo to LensCrafters in PRV

I had purchased a pair of Maui Jim sunglasses and three months later one of the lenses popped out,…read moreI went back to get them fixed, and when the woman saw me take the glasses out she rudely told me they no longer carried that brand, I tried to explain that I had only recently purchased them and they were under warranty, she loudly and even more rudely said that they no longer carried Maui Jims and I should leave. Well, I have a warranty with Lenscrafters, but I sure wasn't going to do any further business with them, and left, the woman with whom I had initially made contact with just stood by silently horrified by the way her colleague was acting, I apologized to her and left the store.