Quick and self-service! The basic wash was $12 when I went back in March, which is a good price…read moreimo. Left lane was for regular customers and right lane was for members, although I think you can go in any lane. The line was to the street but moved fairly quickly. After payment, you get dashboard wipes and an air freshener. The wash does an ok job, but to make it squeaky clean, park in a self-service spot to do spot clean and vacuum. There were plenty of spots, but it can get busy so you may have to wait a few minutes during busy hours. I recommend bringing your own microfiber towel to clean the outside of your car, which will make the job much easier. I would come here for a wash again if I am in the area.

Came here in my new K4 and got the Gold package…read more Not worth the value I paid - two tires got 1/4 squirt of tire shine which was not spread to the rest of the tire. These photos were taken at the vacuums right after exiting the wash. Also Brake dust all over my wheels that I wiped down myself. Perhaps this is a compact car issue, I was here in my last vehicle and didn't have this issue.

This review is long overdue…read more Although this car wash place is a bit far for me, but since it opens early. I usually come when I am in a hurry. The employees here are friendly and the wash provide a great value. Although it is a self serve wash, there was always an employee there at the entrance to greet you and help me to process the payment. It makes the pay and car wash process more enjoyable.

Two months ago, the car wash machine at Bellagio Express Car Wash broke and damaged my windshield…read morewiper. I reported it immediately, spoke with the manager, and followed their requested claim process by filling out forms and submitting photo evidence. After weeks of hearing nothing, I called the corporate office myself, only to be told they never received the manager's written report. So I had to resubmit everything AGAIN -- photos, forms, and details. The general manager later called me and asked me to go to the dealership first to see whether the repair could be covered under warranty. He also mentioned they could maybe provide one month of free car wash service, but offered no actual solution or compensation at that time. What frustrated me even more was that he partly blamed me, saying the damage happened because I did not use the tape their employee offered to secure the wiper. A customer should not be responsible for preventing damage caused by the car wash equipment. I followed his instructions, went to the dealership, and confirmed the repair is NOT covered under warranty and must be paid out of pocket. I obtained the repair quote and sent it to corporate again. I also called multiple times and left messages for the general manager asking for a callback. It has now been TWO MONTHS with no resolution, no follow-up, and no returned phone calls. Very disappointing customer service and claim handling. I will continue contacting corporate until this issue is properly addressed.

I have been coming to this car wash for a long time…read more I always had great experience with it. The full wash or the outside wash. The employees always provided great service. The detail that they put it into the wash was great. I will definitely come back.

Been coming here for years. It's a hit or a miss but most of the time you'll receive a decent…read moreservice. My most recent visit was afternoon on July 10th. The person working the front desk seemed like she was absolutely miserable and did not want to be working. Asked her for cash back so I can leave a tip for the workers washing the cars which I always do. After paying I noticed she didn't charge me for the cash back and when i asked why she didn't charge it she blamed it on me and said "you never confirmed you wanted it." When I specifically told her "that's fine, go ahead and charge it" She then proceeds to give the following customers in line major attitude. If you are working a customer service job but hate the job itself you should seriously find other employment. Don't make supporting customers pay for you being miserable. First time seeing this cashier here so maybe she's new? Regardless this is a decent spot to get your car washed they do really good jobs on leather treatments and they are fast all around.

At nu-way car wash they did a perfect job way beyond expectations. I thought they bought me a new…read morecar . Great job , thank you Nu way

I've been coming here off & on to wash my 2022 Honda CR-V. I usually get basic service, yet on…read moreTuesday, I scratched one side of my car from bushes, and decided to go see if they could help me. It was estimated 2 hours to do the polish, deep clean. Nick & Francisco worked miracles! All but one deeper scratch was GONE, my car looked new again! Worth every penny, plus I'll try to come more regularly for sure. Grateful it was a gorgeous day, waited outside at one of the tables to watch, plus they kept me updated on status. Also, the cashier inside was super nice, and friendly. Wish I took pix!

We were in the AREA and wanted to get a drive thru type of CAR WASH so we went on YELP and MISTER…read moreCAR WASH appeared... FIRST OF ALL: I am not sure why there are so many negative reviews. YES the place here's busy and there's a long line. But they have 3 LANES!!! 3 LANES: 1 line is for non members and the other 2 lines are for members. QUALITY: The organization of the line got better in my opinion... TIME OF ARRIVAL: Sunday afternoon. We were car number 6 in line. I was pretty happy about that. Then, I saw a nice and hardworking lady carrying a tablet and going to ASI the cars in line. It felt like the SAME organization system used at IN 'N OUT BURGER! That was pretty cool!!! It made the line go a bit faster. We waited for about 20 minutes... VALUE: It's pretty pricey $16 for a base wash. But, I like the machine and it really CLEANS well in my opinion for a small SUV. However, I do see a lot of BIG TRUCKS in line so I think I can only speak for mid size and compact cars... Once you get to the front there's another hardworking MISTER that tells you which car you WILL go after... However, there were no empty shots for DRYING or VACUUMING :( wah wah wah... (sad cello music)... VERY ORGANIZED MISTER CAR WASH!!!!!!

I love it here! Im very picky with car washes as I have had…read morehorrible experiences with car washes! This is my second favorite spot for a quick wash! Amazing service! They're so friendly here!

I got the Works Wash for my Model X, which was $28.95. If you come in the morning, they offer an…read moreearly bird special that takes $3.00 off the price, making it an even better value. They did an excellent job--the car came out looking spotless inside and out. The staff was efficient, and the quality of the wash exceeded my expectations. For the price, it's definitely worth it. I would highly recommend this car wash. It's one of the better car washes in the area, and I'll definitely be coming back.

I brought my car in for seat shampooing and a VIP service package. While I understand this wasn't a…read morefull detailing, my car was already in relatively clean condition, having been washed just a few weeks prior by my dealership--which, unfortunately, did a far better job than what I received here. The exterior wash was very disappointing. The car looked barely cleaned, and the roof in particular was still visibly dirty, as if it hadn't been washed at all. Given that I paid extra for the seat shampooing in addition to the VIP service, I expected at least a basic level of thoroughness, which simply wasn't delivered. I'm especially frustrated because I chose to support a local business, but the experience felt unprofessional and ultimately not worth the time or money. I even spoke with a manager, who was courteous and respectful, and worked to address the situation--which I did appreciate. However, it's frustrating to have to go through this after already paying for the service. To make matters worse, after returning home, I noticed that the front mount of my license plate had been damaged. While I understand that accidents can happen, this only added to my overall disappointment given the rest of the experience. Overall, I feel like I could have done a better job myself. Unfortunately, this experience has led me to decide that I won't be returning.

Five stars for Ethan at Fast5Xpress Car Wash in Monrovia. He has a very positive demeanor and a…read moregreat attitude while attending the cars entering the wash. You can tell he takes pride in what he does. I also noticed he protects his hearing by wearing ear plugs, which shows he works safely and professionally. It really stood out because some other staff looked bored or annoyed, but Ethan was the complete opposite. He was alert, friendly, and made the whole experience more pleasant. Frank wasn't there today, but he also always offers service with a smile whenever I see him. Great customer service from both of them. Highly recommended.

Shout out to Sal Alanis and Frank Thomson at Fast5Xpress Car Wash!…read moreSal is a young man, and let me tell you -- exceptional service, well spoken, respectful, and truly helpful. I don't know what it is these days, but this is becoming a dying breed. Young, professional, and genuine. It honestly cheered me up to see that we still have some good ones out there. God bless you, Sal! And then there's Mr. Frank -- a God-fearing man who just received Employee of the Month (no surprise at all). I was wondering where his joy came from... now I understand. His spirit, attitude, and work ethic speak for themselves. I don't know what these guys are getting paid, but I do know this -- they are exceptional employees. I own a business myself, and these are exactly the kind of people I would want representing my brand. This car wash is clearly blessed because they have workers full of joy, integrity, and helpfulness. That is very, very rare. Fast5Xpress Car Wash -- you guys are onto something special.

My past new vehicles had been taken in for professional ceramic coatings, costing close to $2k…read more Gave Fasching's a chance to detail my newly purchased used Rivian. For $600 total before tip, Greg and his crew polished out my paint swirls and applied coats of ceramic. Came out beautifully!

Should have read my own review from 11 years ago. Went in early, and purchased the "express wax"…read more.. $90 out the door with tip. They were not busy, so figured it would not be a rush job. In short, got my truck back 35 minutes later, windows still dirty, spray on "wax" streaking all over the truck, interior, dusty, and dirty. Formats not cleaned, dirt and bugs still on the front of the car. I would walk back in personally and ask for a remedy, but do not have time today. What a letdown this place continues to be. Too bad, cause it's so convenient too work and home. Any decent company would reach out to fix this. But I'm not gonna hold my breath, because it's been 11 years since my first one star review of this place. My own fault for not looking at Yelp.