Extremely rude, avoid if you like working with good people. Employee hung up on me in the middle of…read morea call because he did not like when I mentioned I was shopping around with other chimney services.

I highly recommend steering clear of this company! I was given a four hour window in which to…read moreexpect the technician. 2 1/2 hours into the window I called for an update and was told he would be there within the hour. I called two hours later and was informed the technician had a longer than expected service call and that there was NO ETA! Really? There was no courtesy call, no recompense, NOTHING! I cannot comment or review any performed service on the cleaning of my chimney, only on the horrible customer service of A-1 Chimney Builders. Reprehensible. Steer clear.

I wanted my driveway completely ripped up and redone from the base up. Tom came out in a very…read moretimely manor to give me an estimate. He gave me a more-than-competitive quote that was good for 30 days with a scope that was beyond what I anticipated. I have very wet ground. They pulled up my existing driveway and rolled in new Item 4. They allowed it to sit long enough to firm up before returning to re-roll the low spots with more Item 4 and put down asphalt. They applied a generous layer of both for an amazing final product. They graded everything appropriately and were incredibly efficient. The only reason I left off a star is because of the communication. I had to call to find out when they were coming for the tear out and had to call again to get the date that they were coming back for asphalt. I was on their calendar but no one reached out to tell me dates. That was up to me. I would 100% recommend them for their work and efficiency.

I would not recommend them at all. Just like another customer said, the younger generation took…read moreover and the work/work ethics are not the same as years ago any more. 6 years ago, Tom Sr. was in charge. They did a beautiful job sealcoating my driveway with all cracks carefully filled with hot tar. Since then, they bait-switched on me twice. First time they switched the oil sealer with hot tar filling to a latex sealer job. Later, Jr. told me that was his cousin and he's no longer there. Jr. said he would make it right for me if I would hire them again. But Jr. did the same thing to me this year. He sent another cousin over to do the job. This cousin, wearing another company's uniform, said no one told him that he needed to do hot tar crack filling. He got Jr. on the phone. When I confronted Jr. that not only we had agreed earlier about the sealcoating and hot tar filling and the price, but also his office confirmed all this with him, then reiterated to me item by item, which included hot tar filling of the cracks. Jr. said that it was the secretary's misunderstanding /miscommunication! So, the cousin did latex coating of the driveway and cracks. Besides, they didn't do a neat job either. Some part of the driveway edge was not seal coated and the grass on both sides of the driveway was black. Moreover, they tied the yellow ribbon on my fully loaded garbage can which I put outside for next morning's collection. I had to go out in the middle of the night to untie the ribbon and tied the ribbon to something else. I would not go back to them ever again, and would advise if you consider hire them, put things down in writing, don't trust what they say.

Jay was great to work with. Very reasonable pricing, prompt and thorough work, and attention to…read moredetail. My two stumps and my roots were easily removed with their machine. Would not hesitate to recommend.

From the owner: Family owned and operated.read more

Although parts of the job were good, they kept changing the plans and taking things away. The job…read moreended up being nothing like what I asked for. We should have known better when they didn't start the job when they said they would. They were very messy workers, leaving trash lying around. We had them stucco the foundation and I knew plants and shrubs would have to be moved but they literally ripped them out and threw them away. One flower bed that was made had old pieces of stucco hidden under a thin layer of dirt. They didn't put straw on the seeded lawn and most of the seed washed away in a rain storm. Get a real contract from this guy. He didn't stick to his promises. The only thing done correctly was the stucco job and the pavers.

I called and made an appointment for an estimate to get our bathroom remodeled and the day arrived…read moreand they were a no show. I called and left messages and they never called back. I guess they are not hurting for business. We are going with another contractor who knows how to communicate. I can't even review on the work they could have done.