The low star are ridiculous. I visit this establishment at least once per week, either the energy drink or coffee. The place is always clean. The staff is always nice. The drive through situation...meh...sometimes they come out to take your order-sometimes you drive up to the window. Inside you can sit comfortably. Not a fan of the pastries- but I don't come for the food- they are not a bakery! Good coffee, clean bathrooms, clean inside and outside, free WiFi, kind staff... And a frequent shopper reward system. read more

One of my go-to places when we're on this side of the island! The service here is great, I love the coffee here and the food is always good! Staff is always friendly and the place is always clean, typically ample seating and well air conditioned. Try their honey lavender and salted caramel cold brew macchiatos! Definitely check them out! read more

Kohala Coffee - Salted caramel Kona cold brew macchiato and merch! - Coffee & Tea Near Me - Pāhoa, Hawaii

Kohala coffee is one of my go-to spots Their banana bread cold brew latte is soooo good and the white gummy energy drink is a fave too. I will say it can be a little inconsistent sometimes depending on who's working, but when it's good it's REALLY good. Prices aren't bad at all, they have a solid rewards system, and their happy hour specials are worth it. Plus my kids are obsessed with the cookies & cream milkshakes read more

Kohala Coffee - Chocolate Covered Strawberry Cold Brew Latte (Valentine Drink Special) - Coffee & Tea Near Me - Pāhoa, Hawaii

I say this place is super nice and they have a drive-through and a who doesn't love that! Also their inside the coffee store is very welcoming and beautifully designed! I think their service is amazing they even have people standing outside to take your order! They also have a way of giving back to the customer which I love by their rewards program! read more

Waited in the drive thru for 10 min while the car and the order taker talked story. There is a reason people go through the drive thru... coffee is fine but service is unprofessional and disrespectful of peoples time. read more

My favorite is honey lavender latte. There is plenty seating and the staff was efficient in getting my drink done. Free WiFi and ambiance is very welcoming read more

Great frappes! When traveling we still need our coffee fix, and Kohala Coffee delivers. Dutch Starbucks and enjoy a real treat.

Another newly discovered gem... don't understand the 3.5 stars as I suffered a fantastic mocha, my mother a latte and the service was fabulous and super friendly. Olivia was an absolute princess! 5 Stars, no doubt read more

So I am one of those coffee snobs. The base is that the place should be clean. Next friendly Hot coffee I don't as much. You should not have to. The coffee beans should speak, smell and taste to you. A plus with this coffee shop is they have a relationship with the sushi rolls and bowls next to it. You can actually order using your camera feature on your phone. Make a sushi order and have it delivered right to your table. Come here much better coffee than other local places read more

Kohala Coffee - While doing continuing education units. From the coffee shop. - Coffee & Tea Near Me - Pāhoa, Hawaii

The vibe is good feels like just a nice little modern internet cafe. The drinks are really good I like the pog energy drink but I'm biased. The service is good doesn't take too long to get your order in and the drinks come out fast. read more

Ordered a large latte. This is what I got. Glad I took the lid off. Plus top inch is whipped cream. Sad. Won't come back. Stars for taste only. Spoke to the girl at the counter. She tried to say the liquid was higher and then cream on top. Lost one star. Customer service sucks. read more

Kohala Coffee - Is this your large? Cup is large, liquid more like a regular or even less. - Coffee & Tea Near Me - Pāhoa, Hawaii

I've been coming here when they first opened during the pandemic. Customer service has always been awesome - even at the height of the pandemic, the staff was always courteous, authentic and just good people. The coffee is tasty, furniture is comfortable, prices are reasonable, WiFi is good and overall great cafe. I've hit up all the coffeeshop on Hilo side and Kohala Coffee is top notch. read more

Kohala Coffee - Cafe - Coffee & Tea Near Me - Pāhoa, Hawaii

We ordered a couple of drinks and pastries. The pumpkin spice latte had good flavor but was a bit too sweet. I like the salted caramel brownie pastry that i was tempted to buy the orange cinnamon loaf. It was a bit too sweet as well. Service was great. The girls working there were nice and helpful. read more

So cool! They have so many options! I wanted to try their coffee, teas, lemonades, white hot chocolate, but I was only able to go once during my stay in Pahoa. I ended up with the chai tea latte which was very good. The drive thru is open so it's safer! read more

Kohala Coffee - Coffee & Tea Near Me - Pāhoa, Hawaii

We got the honey lavender and s'mores cold brew. Honey lavender taste exactly what it sounds haha. It's good. The staff here are super personable and nice. Although, the coffee isn't that strong. Kinda taste watered down. read more

Kohala Coffee - Waiting to order. - Coffee & Tea Near Me - Pāhoa, Hawaii

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Horrible! Just water and ice and a strawberry syrup for the strawberry drink & the coffee was bad. It went straight to the trash! Will not go again - no wonder there was No one there. read more

The service here is great. I didn't want a coffee that was too sweet and she helped me choose the perfect iced drink. I will recommend to others and I will be back. read more

I want to start off by saying the service was great and this review has nothing to do with the baristas, just a comment on what I'm assuming is how they are taught. When I was working at coffee stands I was always taught to mix white mocha powders in with coffee shots, not water... once you add water to any coffee I am going to assume it is an americano. It ruins the texture of the coffee unless it is ordered that way. White mochas etc, should not have water in them. The staff was friendly and helpful and my drink tasted amazing after they fixed it! read more

Olivia was a bright light on a dark day. I was having one of those days and in desperate need of a cup of something, anything that would get me through the rest it. Olivia was not only gracious and charming but also quick to serve. The coffee was day-saving and the service was better. read more

I was in such a rush today that I didn't notice when the drive thru barista handed me a large latte that was only 2/3 full. This place charges WAY too much money for a large latte to be handing their customers a drink that is practically half empty already. read more

Kohala Coffee - Coffee & Tea Near Me - Pāhoa, Hawaii

First time visiting this cute coffee shop. It's new in Pahoa and the ladies working while I visited were friendly. Seems like a great place to grab something to drink and meet up with friends. read more

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There's about 10 baristas working yet they have no sense of urgency. Don't come here, it's nothing special. Drive the extra mile and get your coffee from coffee bean and tea leaf. read more

I enjoy going through the drive through, I have gone in a couple times. The service is great and they are very friendly and help if you don't know what you want to order. Fair prices for Hawaii. They use Kona medium roast for some of the drinks I get. I like their coffee best so far. I started buying the medium coarse ground form my pot at home. read more

Kohala Coffee - His and hers coffee before heading down to the garden. - Coffee & Tea Near Me - Pāhoa, Hawaii

Ok so I've been back to Kohala Coffee since my first review. I have to say every other barista I've had since the first experience had been amazing! The coffee is pretty good too but I've noticed if I get a macchiato I need to ask for an extra shot or something because it's still a little too milky for me. The lattes are def more to my liking. read more

I've seen a friend (shoutout to Tran D.) grab coffee from here multiple times from Hilo. Each time looked amazing! I finally got to drive to Pahoa to give it a try! It's located next to Thep Thai restaurant and across of Malama Market in the Puna Kai shopping center, a newly opened shopping center! There's ample parking that won't ever be a problem. But the shop is currently only doing drive thru. They had such interesting flavors that I had a hard time choosing. Found out sweetness can be adjusted and subbing your milk is free of charge! Shoutout to the girl who answered all our questions and took our order! I ended up ordering their banana bread cold brew with soy with half sweetness. It came out beautifully. With half a layer of coffee on top and the milk and flavoring on the bottom. Super excited to try! I took a sip of just the coffee layer, and it was kind of an interesting taste... with strange aftertaste that I can't put my finger to. It was in a sense "watered down" (but not really) with an "organic" touch. Not sure how to really describe it LOL. But not my favorite. Should have tried it with regular sweetness. We didn't get any straws, so I couldn't mix my drink until much later (after the ice melted)... but when I did, there was definitely a subtle banana bread flavor that wasn't too overwhelming! Definitely helped enhance the flavor a lot more after mixing it. But wished I could have done it earlier saaad. My friends got their cold brew drinks too. This coffee place definitely is unique compared to other coffee shops, making them stand out. It's on the pricier side. But would recommend if you're looking to venture out of Starbucks and other coffee chains! read more

Kohala Coffee - Banana bread cold brew and Vanilla cold brew - Coffee & Tea Near Me - Pāhoa, Hawaii

the kona pour over is tasty too bad they don't pull espresso with their hawaiian coffee blends. read more

Coffee drinks is good but a little on the spends side. Friendly service and cute interior. Not my go-to but a slurge every once in a while is convenient, especially with a drive-thru. read more

ordered two carmel lattes this am and they tasted like hot chocolate not one drop of CARAMEL super disappointing

Service is great and quick. The drinks are really good especially if you like sweet iced drinks.

Water down coffee. Ordered 2 drip coffee, 1 Americano, 1 cappuccino....$17 with tip. Coffee is so water down without taste, like drinking water. read more

Their drinks are just okay. Be sure to sign up for points. Their pastries are good, especially the blueberry muffins. Staff is friendly. One downside, they still haven't opened up their dining area (Covid). Customers are eating outside with rain and winds blowing. Time to open it up, folks! read more

Kohala Coffee - Blueberry muffin - Coffee & Tea Near Me - Pāhoa, Hawaii

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Really tasty and refreshing coffee. Open layout with plenty of tables and chairs. Contemporary, clean location with Friendly service. read more

Kohala Coffee - Caramel Macchiato, hibiscus tea lemonade , white mocha (hot) - Coffee & Tea Near Me - Pāhoa, Hawaii

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My favorite place ever for cold brew and ice tea drinks! All the flavors are amazing. My favorite drink is the salted Carmel macchiato cold brew, organic vanilla cold brew with lavender flavor, the shaken ice tea mango and peach. It's wonderful that they have sugar free options, yes you have heard it right it's sugar free whip cream, syrup are all sugar free!! I think it is always taste very good. The price is a little one the pricey end but it is worth it. You can also select oat milk, almond milk or coconut milk as an option. I recommend trying there monthly specials too, each month they have 3 different unique drink for the month or holiday. I truly enjoy there drinks a lot much better than other places. read more

Kohala Coffee - Coffee & Tea Near Me - Pāhoa, Hawaii

I love it! Three kinds of non dairy milk, decaf coffee available, great flavors. My delicious hot latte on this rainy day came with a complementary Lotus Biscoff cookie (vegan). Ordering and dining takes place outside, I presume because of COVID (i.e., I'm not sure if indoor shenanigans are an option during non COVID times). They have a drive thru. Also on the menu are a "dairy free and egg free" apple strudel stick and a cherry turnover, which I confirmed with the barista means they are in fact vegan. The hot chocolate is vegan if you get it with non dairy milk, and the caramel flavor is vegan (but NOT the sauce/drizzle). They know their stuff. I'll be back for sure!!! read more

The service starts from pulling up and barista takes your order, ask for Mike (smiles) reminds me of my nephew. Place your order pull up to the pay widow , drinks are tasty, refreshing, and create a power of energy burst. Coffee is good and the brownies are to taste. We ohana frequent that establishment and enjoy he services receive. read more

I stopped in there this morning on a whim as I was leaving Malama Market. I saw the poster for the Shamrock Frappe and was intrigued. I ordered that frappe and asked to substitute the milk for soy milk which it says is available right underneath the poster for this frappe on the menu but was told by the employee that came out and took my order that they no longer do that because they use a frappe base. She said the base was lactose free but when I asked if it was gluten free, she said that she didn't think that anything they had there was gluten free. I said, "Well, coffee is gluten free." And she kind of got annoyed with me and asked if I wanted her to check if it was gluten free and I said yes. She came back a minute later and said that she could not say for sure that it was gluten free. This employees attitude and dismissal of my dietary restrictions was very rude and annoying to me. I also was annoyed that the poster said something that was no longer true. To top it off, you all should know what is in the products you are selling to your customers. I was very disappointed read more

Good drip coffee BUT Very confused on why a child size hot chocolate is the same price as a regular drink??

Don't bother coming at 7 am if you want to be appreciated. The kids behind the counter are bunch of rude brats that could all use a lesson in customer service. No "good morning" no "thank you". ....the ENTIRE staff made me feel like a bother. I'm shopping items for 20 minutes before I realize my food has been just sitting on the counter. I'm the ONLY one there and the kid can't let me know my order is ready? McDonalds next time for sure. Snobby brats need to go. read more

The signature coffee was way too sweet... I asked the co owner when and where the skatepark farmers market at in pahoa...she told me that her friend visited the farmers market today (Saturday) went to the farmers market only to find out it opens on Sunday...Wasn't really helpful and thought she would know it consider the fact she's a local. 1) the co owner told me that her friend visited the farmers market on sat which was a lie or.. 2) she just doesn't know and gave me the wrong day info read more

Worst coffee I've had on the big island. Every time I've gone the coffee has been watery. Tried a few pastries too and they were horrible. It's a shame because this whole new shopping center could've been so good but most of the businesses that have opened so far are terrible. ThiepThai next door is basically Panda Express but more expensive. Nobody I know likes Kohala coffee company because their drinks are so bad. I hope they go out of business soon and another company takes over and starts making some decent coffee. It's not that hard! Oh and stop using Covid as an excuse to not open your dining area.. all other restaurants have been open for years now. read more