We were redoing a bathroom and gathering quotes and Peter at World of Kitchens was recommended by…read morenumerous neighbors. Peter checked out our bathroom and took notes and measurements but unbeknown to us, was not a contractor, just a supplier. He could not comment on our proposed bathroom layout changes or whether it would be possible to move plumbing or how big our shower should be. Before he left he gave us a number of a plumber and told us to contact him and see what he thought about our plumbing rearrangement. We expected that after this plumber came out (given prior notice by Peter that we were calling), he and Peter would work up a proposal with a price. We had a short time frame to work in and he was the last quote we were waiting on. We eventually got hold of the plumber who had no idea what we were calling about and turned out was booked for another month anyway. We then called Peter and he said oh, try this other friend (we thought another plumber) and clearly did not intend to propose anything but we should come down and look at vanities. At that point we were ready to give up and go with one of the other quotes. We were able to get a hold of this 2nd "plumber" who turned out was a contractor and also was not aware we were going to call but agreed to come out. The pro of the story was we found a great contractor and since we had found him via Peter, we felt obliged to buy some items from him. We went to the store and well, I guess I was expecting kitchen AND bathroom stuff but it was solely kitchen stuff. The only item we could get from there was a vanity and medicine cabinet and we'd have to go somewhere else to get the counter top and they'd be able to put it all together. The cabinets were not cheap (I didn't expect them to be) but we figured, we'll just buy this one thing from the guy and that's it. Of course the items would take 4 wks to arrive so we had to rush. At this point we were toying with the idea of a new layout that would affect the size of our vanity and it all depended on our plumbing which of course, was hidden in the walls and floor. Peter let us know the order cutoff was Fri (this was Sun) so if we could get him an order by then, we should have the vanity in time as to not stall the job. Our poor contractor rushed over, leaving another job, to come and assess the situation and do demo work. He spent 2.5 days tearing apart the bathroom and had his plumber come after work hours to decide if we could make this new layout happen. In the end it was a dud so we let Peter know via email on Thurs we were sticking with the original size vanity. Well no response from Peter and now Fri had passed so on Sat, we contacted Peter who says oh! I took Fri off for my son's birthday and have no access to email at home. UMMMMMMM......... what??? Even our contractor was flabbergasted like why did I bust my a** if it wasn't going to matter. Peter assured us though he would get the order in and it would still come in time.... So.... not sure what the deal was about the cutoff.... didn't we just extend our time frame another week? We went down to the store to finalize the paperwork (once again, me thinking we just have to buy this from him and that's it). We arrive and look over the numbers. He gives us the card for a granite place to pick out our vanity top. And oh, by the way, the medicine cabinet doesn't come with a mirror. So when that comes in take it to Mr XYZ and he will measure and fit it and that will take another week and that price is not included and I'm not sure how much extra that will be. OH, and I need a check for the deposit, did I forget to mention that? At least he offered to pick up the check from us. We left and I was not happy to be paying $$$$$ and having to wait so long for items to arrive and run around and get mirrors from one place and granite from another and extend our time frame. In the end we canceled our order (big weight lifted off my shoulder!) and bought all our stuff from Lowe's and Amazon which we love and was way cheaper. I'm not sure how much of a "review" this is. He is a nice enough guy and he did come out probably knowing we would only buy one cabinet. I just did not feel comfortable giving him my business with all these little nuances popping up.

Peter Erickson, at World of Kitchens is the most detailed oriented person I know in his field. He…read moremakes sure all issues with your order are detailed out, in place and ready to go for your personalized service. I am very impressed with his effort to make a stressful situation at ease for you. Rennovations can be difficult, stressful and overwhelming, and going into one of these larger do-it-yourself stores can be overwhelming in itself. It is worth your time and effort to have a professional do the work correct the first time and Peter at World of Kitchen's is your man.

The company does not honor what their website sells. Awful, misleading, disgraceful, dishonest…read morecustomer service.

Helpful and very knowledgeable people. Well staffed so waits aren't too long. Huge # of items.read more

We love Kitchens by Hastings! My husband and I bought a 100 year old house in Medford last fall…read morethat was in need of some TLC. The first order of business was to try and transform the dark, dreary kitchen. We met with John, the owner, and he showed us an amazing 3D design of what our kitchen could potentially look like. It was so amazing to be able to say "I wish we could have this in the kitchen..." And then see it in real time with the design tools. John was extremely helpful in designing the new layout of our kitchen for optimal function and appealing design. We literally have the kitchen of our dreams now and couldn't be happier! I highly recommend Kitchen by Hastings - you will be in good hands!!

Just built new home and used Hastings. Worked with Joe Talty. He was very helpful designing our…read morebeautiful kitchen cabinets and counter top. Very professional Reasonable pricing Always available to answer any questions and answer design issues

Selection is limited…read more The quality of the cabinets is above average with friendly service and decent prices.

I saw the previous reviews and was concerned. The reviewer who criticized them may have been…read moreunaware that they are a distributor, not a direct seller. If you call them they will give you the names of merchants within a 10 mile or larger area that sell their cabinets. The cabinets are solid wood and good quality, not top of the line but good for the home owner on a budget. My daughter has had them for over 5 years and they still look very good. The contact there was very efficient and gave me the names of three stores within minutes

Peabody Supply is a great Supply store with knowledgeable staff and top quality plumbing supplies,…read moreat competitive prices. If they don't have an item in stock they can likely get it from another one of their many stores within a day of two. I have a lot of experience dealing with Plumbing Supply Stores, as I have been in business since 1980 and Peabody Supply is one of the best. Bob Gagnon Plumbing and Heating www.BobGagnon.com

Some of the first things (besides appliances) we were told to order for my house…read morerenovations/addition were the shower stall and the accompanying faucet, since the builder was going to literally build the bathroom around the stall. He had had lots of luck with Peabody Supply, so off I went. The saleslady was very condescending, so I asked her when she WOULDN'T be there so I could come back. How's that for a switch? I returned a few days later and told the salesman about my previous encounter. He apologized profusely and said she has been getting a lot of complaints. Okkkkkk. He showed me a few things, and I ordered the Maax shower, toilet, kitchen sink, bathroom cabinetry, bathroom sink, counter, and Kohler faucets. The selection wasn't huge, but I was able to find things that would work. The shower came in several weeks later and was delivered to the house. And a few weeks after that, the kitchen sink and faucets were delivered. So far, so good. A couple of months later, the builder asked if I knew when the rest of my order would be there, and I said it should be within a week or two. At this point, the work on the house was almost complete and the builder was anxious to finish. I called Peabody Supply, and it turns out they never ordered the cabinet or sink for the cabinet--not a good thing, since it takes six weeks to manufacture and deliver and I needed it in three weeks, at most. I went into the store, and my obnoxious saleslady was there (she changed days). She showed me a few cabinets that were in the warehouse, but they were pretty ugly and were wider than what I needed. She slammed down the product book and in an "outside" voice, "told" me that that's all she had. Umm. I left the store and never returned. (Note: Kitchen Associates was able to help with this and had the special order cabinet and Corian manufactured, delivered, and installed in about two weeks, and the resultant cabinet is much nicer...and less expensive...than the one I had originally "ordered." (See my review at http://www.yelp.com/biz/kitchen-associates-sterling#hrid:gTq28iacx7aXg0GTtUMNHQ/src:self .) There were other snafus with my order, but the bottom line is that my experience wasn't too great. Maybe yours will be different. I won't be returning. Good luck. Three stars cuz I'm nice.

I purchased a grill from Shattuck Ace Hardware several years ago and tried to order replacement…read moreparts. I sent pictures of all the places I could find but apparently neither of them were the model and serial number which was needed to order the right parts. So the store manager passed my information on to John Wheatley the store owner. He started texting me around 7AM on a Saturday morning and refused to schedule a convenient time didn't give his name or any context. Just said.. "hey I need to come look at your grill". When John came on into my property and was condescending about the state of my grill and suggested that I get a new one before even opening it (the only issue is that I have been unable to order the typical replacement parts).The manager's rude tone was unacceptable. Next time I'll try to be a white man.

I live out of state but frequent this store often, as my mother lives nearby. They have always…read morebeen pleasant, helpful, and knowledgeable. On the rare occasion they haven't had what I'm looking for, they were quick to steer me to another store that would likely carry that item. It's always been my first stop once I get that "to do" list. I'm not opposed to big box stores. They obviously can carry a greater inventory. But please shop your local merchant first. Do you really want to drive 20 minutes, park a football field away, spend another 20 minutes hunting down your drywall anchors, painters tape, and toilet flush valve, only to have the security alarm go off when you leave?

I would like to share my details why I chose Post Road Carpet. I started my search in October to…read morefind the right carpet and right installers for my bedroom precisely 17'x 16.4 " this is a large room. I found a carpet in one of the below mentioned stores: The carpet is from Nourison Homes, Grand Textures Pastures. The carpet runs 13'.9 "meaning there must be a join involved as the carpet inorder to fit the size of the room. This was not going to be an easy project. So, I set out to find a 5-star carpet store with in-house installers. I visited major carpets stores in Massachusetts Danvers, Burlington, Canton, Andover, Wellesley, Wilmington, and the NH Monadnocks Region. I was very disappointed in the carpets stores I visited. The reasons for my disappointment are: A good selection of brand name carpets but installer reviews were 1 -star poor. Many carpet stores contract out carpet installers they are not in house employees and they don't care. Other reasons, sales people did not check if carpet was in stock, yet came to my house and gave me inaccurate measurements asking me to hold the tape measure, then informing me I would have many joins and cross joins in the carpet in addition off the wall quotes, other reasons poor selection of high-grade carpets, Lack of interest in the project, and just telling me you will never find what you are looking for trying to sell me synthetic carpets. I needed to find a carpet store that sold Nourison Home Wool Carpets and had in-house installers from a store that had 5-star reviews: In December of this year, I found Post Road Carpet in Acton, Mass. I called Post Road Carpet and spoke to Zach Thomson a sales representative. I told him what I was looking for and I was in formed they carry Nourison Homes and they have in-house installers. Zach immediately called Nourison Homes and found out this vendor only had 21 feet left of the carpet I was interested in. At this point, I decided to select a different color but same wool carpet from Nourison Homes. I asked for a quote. Zach Thomson came out same day. In hand he had a digital laser measuring device that gave precise 17.4 x 16 measurements of bedroom within 7 minutes or less. In addition, he asked me how I wanted the pattern in the carpet to flow, either vertical or horizontal, and where I would prefer one join. I was immediately Impressed. I received an extremely reasonable quote and I requested a wool pad. So, almost a 2.5-month search for the right carpet, right store and excellent installers I went with Post Road Carpet. And then the surprise,I was informed the color I initially fell in love with came off reserve and they had plenty of the color Pasture carpet available . The store manager Joe was also on hand and confirmed the availability of the carpet with Nourison Homes. I was told allow two weeks for arrival at warehouse. In two weeks, the carpet arrived at Post Road. Now it was up to me to schedule installation date. I called them Christmas week and they said the installers are available December 27, 2024. I was absolutely thrilled. We moved some things to prepare for the install, as I live in a town house and bringing in a wool carpet up 2 flights for a 17.4 x 16 room is no easy task. The turns to the 3rd floor are narrow and I needed 2 bureaus and a king size bed moved by the installers. Two installers arrived promptly at noon. My husband and I were so impressed. In less than 3 hours, they moved the furniture to a small office, they ripped out a carpet that was 25 years old and brought in the new carpet on their back and did all this without any mishaps, no nicks, in fact we did not need to prepare as much as we did because these installers were amazing short of a miracle. I cannot even see the join as the carpet was laid with perfection, The wool pad is so supportive and the insulation of the carpet removes the cold from the floor. I want to Thank Zach Thomson the sales Representative for an amazing job 100% ***** I want to thank Joe the store manager for an amazing job 100% ***** I want to thank the two magical installers, (sorry I did not catch their names for an amazing job 100% ***** This was a huge project my quest lasting 3 months ended with Post Road Carpet in Acton Mass For delivering a beautiful wool carpet as this was all I hope for and more. Thank You so Much, Paula Marshall

The rugs are nice. The installer was nice and professional. The cost was incredibly high!! I…read morecould've done the whole house for 75% the cost if I wasn't new to the area and didn't know better. And if I never have to speak to the salesperson again, it will be too soon! The man talks way too much for a busy customer and I always left the calls feeling anxious to get to the 15 other things I needed to do. Furthermore, the service is less than stellar. I asked for someone to look at a seam a month ago and was told the installer would be out. I was still waiting 38 days and several calls later.

Strike One: Showroom on second floor not handicapped accessible. No elevator…read more Strike Two: when we finally made it up the stairs to the showroom and told the people what we were looking for, we were told to walk around and look. Not one person at the desk at the entrance or those inside offered to help us. Not impressed with the customer service. I expect that from a big box store, not from a place that charges the prices they do. We'll be looking elsewhere.

Ferguson's staff made shopping for the perfect kitchen appliances a breeze! John M. was easy to…read morework with in person for answering all my questions and showing me the options available. He was also available by email and the communication was superb! He quickly replied to questions and changes during the process of choosing appliances. He made the purchase easy and even helped me with the rebate! Highly reccomended!!