If you're looking for a kitchen and bath store that will guide you through a remodel with a…read morerealistic budget, timeline, detailed plans, and reliable execution, BEWARE-- this may not be the right fit. We went with Kitchens on Broadway after receiving a glowing recommendation from neighbors who had a great experience. Unfortunately, we later discovered that the designer they worked with had left the company, along with several other senior designers. We skipped doing our own homework and ended up regretting it. We paid a $1,200 design fee, and after six months--only after we had repeatedly asked for our money back--we finally received renderings and a layout that essentially copied a design we had already created ourselves using free online software and had provided to them three months earlier, so this was incredibly disappointing. Since then, we've done our own research and found several other reputable kitchen and bath designers in the Denver area who offer an initial design, budget estimate, and timeline before requiring any payment. Often being able to provide an initial design within 2 weeks. That level of transparency and professionalism made us realize how far off our experience here was. I strongly recommend doing your due diligence as there are better options out there.

We could not have been more pleased with how our kitchen remodel turned out. Zane was absolutely…read moreamazing to work with. It was like she could read our minds and showed us things that worked perfectly with our vision. She was with us every step of the way from picking out cabinet colors and styles to being at our house for delivery and installation of our countertops. We feel like we got our dream kitchen with this remodel. If you are looking for someone to help you with your kitchen remodel, you can stop looking because you found them. Make sure when you call to ask for Zane!

A knife store located on a premier Street in Cherry Creek North. I didn't enter with knives to…read moresharpen or a desire to purchase knives so what brought me in? Men's western clothes. You read right, clothes. I purchased a great looking western shirt, on sale, for just under $90. It is well-made, colorful, and fits nicely and I hope to have the opportunity to wear it more than occasionally. The service was great. The store manager was very cordial. Who knows, next time I might bring in some kitchen knives to be sharpened. The store is unique.

We met these folks at the Cherry Creek farmers market. It sounded really good that they could get…read moreour knifes "sharp as sin." So we took our three knives that we found most difficult to sharpen to them about a week ago. We were told it would take 1-2 days to get the knives back and "we can get it done." We did get the knives back about one week later (after I pulled out all stops to contact them) and the knives are super sharp. Dave apologized for the lack of notice. Would give them a higher rating except for length of time taken, lack of notice when done, and difficulty of parking in Cherry Creek.

It's too bad I've spent six figures at this company. Overall, the quality is poor. From rugs…read morewearing quickly, to furniture shedding like a dog, to missing hardware, to lighting dying early and more, avoid this place like the Plague. The salespeople have been nice, but that doesn't make up for the poor quality of nearly everything they sell. Don't let the glamorous showroom fool you. I do know someone on the inside, and all they do is slap their name on sh*t furniture and up-charge you. This place sucks. P.S. Their lighting products are absolute SH*T!!! If you buy them, consider yourself warned!!!

While visiting Denver we stopped here as we normally do while traveling. We tend to visit the RH…read morestores and outlets just to check out things. This store is bigger than our local Portland storm however the layout of most RH stores are quite the same. The differences are in size, which will determine how much is on display. And checking out the furniture is why we are there. It's pretty hard to buy expensive furniture without seeing or touching it. Overall the staff is great! We met one of the Associate Leaders, Msurtor-Agbidye. She was one of the most pleasant and nicest people in the store. She made me want to make Denver my home store. During my entire visit 99% of the team was great! One of the team members rudely interrupted us while talking about a sofa, however designer we were talking with quickly recovered and apologized for the behavior. Kindergarten rules of life, please, excuse me and thank you must apply especially at this level of sales. Overall it's a great store to check out. Go touch, sit and play on some exceptional furniture.

This review is for West Elm's Shelter bed and West Elm's customer service. Within a year, the legs…read moreof the bed were completely breaking away from the frame. Because I did not contact them immediately, and the 1-year period had passed, the company would not stand behind the quality of its product. This was put together by their "white glove service" and with absolutely no misuse. As a busy mom, this type of "gotcha" customer service is unacceptable and does not earn my repeat business. Nor are these reasonable prices for a year of durability. West Elm used to be a go-to place to shop for style and quality; however, the quality in recent years has proven to be less durable and lower quality than discount stores such as Amazon and Target but still triple the cost. It's sad to see a company decline so drastically.

I had called in advance for fabric samples which I had seen online. Drove an hour to find the…read moresamples were not in the store and customer service desk was very crabby. For being 11:00 in the morning, this is a sad day for customers.

This review will appear to be a continuation of Dona G's. Although the details differ, the message…read moreis the same. Run! Run! Run! If you find yourself anywhere near this business--run! I have a modest home and have not updated my bathroom since 1983. Originally the thought of an update excited me. Halfway through the project I could not wait for it to be finished. It began with Trip Butler and ended with me asking him not to return. We had agreed on a price, but I was immediately perplexed when I was asked to pay his entire salary as the "retainer." I could not understand how and why anyone would pay 100% for a job which had never started. What kind of leverage would I have if the job did not meet expectations? I ended up paying 50% to begin the job. My first touch of reality occurred when I was quoted $3500 for 2 glass sides of a shower. The granite was already on two sides, and the drain pad from the previous shower was being used. I told Trip NO. He needed to check with other vendors. I later found out they only use one vendor. Trip told me I was welcome to do any shopping I chose to do. After he quoted me $1400 for a tub filler and $3200 for a free standing tub, I did all purchases myself. I knew absolutely nothing about what a tub filler was, what kind of glass I needed for the shower, etc. Wayfair reps spent more time educating me and L & L Glass helped tremendously. Trip did nothing. Wayfair found every possible discount they could and willingly held delivery for a suitable time. L & L installed the shower in two weeks, long before the project ever began. Michelle chose the vanity top. She sent me emails of the fabric which showed nothing on the Internet. I told her several times I could not see anything. She agreed but offered no solution. I finally just gave in and agreed. I asked her to send me some pics of lighting fixtures. That never happened. I chose all the hardware, sink, etc. Trip and Michelle approved of everything and, of course, mistakes were made. I had absolutely no guidance. When I asked for statements, they were gibberish. There were variations on the same charges. Trip wanted to charge me for a design (there was none) and 20 hours of consultation @ $100/ hour. (There was none). I asked for documentation because all I could give credit for were phone calls to arrange deliveries and work crews. Nothing ever happened. So many appointments were made with the contractor and most were ignored or canceled. The last week approximately 4 appointments were ignored, the only exception being the guys who put down the floor. Many things remained to be done--change out shower heads and handles, fastening pulls, putting on door stops, etc. but after 4 no-shows, I dreaded seeing any of these people again. After hearing that a handyman "had some ideas" regarding the plumbing issues, I chose to completely detach from these people and hire a licensed plumber. Most of all, avoid Anthony at Evergreen Granite. What they did to "make a sink fit" is horrible. Anthony will not listen to anyone or try to solve a problem. He refuses to stop talking and listen, even though my licensed plumber has photos of the horrible job that Evergreen did. Watch out! Truly, if you are considering a kitchen/bath update and are willing to write out all checks with no questions, this is the place for you. If you have worked hard to save your money and are willing to compromise, keep looking. This place will make you miserable. It is pretty much incomprehensible.

I wish I had read Dona's review before I started down the path with Bev at Interior Intuitions. It…read morewas the same experience I had! I interviewed Bev Adams to do a remodel on a small TV sitting room off my master and also two sink areas in my master bath and the floor in there. I let her know that this was a house we would be selling in the next few years so it didn't need to be over the top. She said since it was a small job, she would be able to do the plans for $2500 instead of the $5000 she usually gets as a retainer. The master bath area is literally two 6' sink areas and floor that needed to be redone. I had already redone the shower, the tub area was remaining the same, and I had already purchased the hardware, faucets, and sinks. That bid came back as an elaborate, over the top bid of $80,000! The TV area was a cabinet area that was a T shape that was 4'x3' and then the TV. That bid came back as $60,000 with an AV package of $60,000! We told Bev she didn't listen to what we had asked for and please go back and redo the areas so they were not so expensive. She came back with a lower bid on the bath, $60,000, which I liked better than the first drawing anyway. But she said the other room she couldn't get it lower. We ultimately decided we wouldn't work with her, that her listening skills were not very good at the best, or she was very unscrupulous at the worse. After I told her we weren't going forward with the project, she sent me a bill and a letter from her attorney asking for $2100 more for the drawings. She is very pushy and will get a retainer from you in any way she can. I think she feels if you have paid her to do plans, then you'll take what she designs and the price she comes up with. It was an expensive lesson, for sure. But at least I don't have to work with her through a complete project.

Had a great experience with Mountain High Kitchen and Bath. I love my new kitchen countertops! Kim…read morewas incredible and went above and beyond in helping me with every detail. She was prompt, friendly and available. Will definitely recommend to my friends and family.

From the owner: Mountain High Kitchen and Bath provides kitchen and bathroom cabinet and countertop sales to the…read moreAurora, CO area.

This was such a lovely experience from start to finish. Rebecca was so communicative throughout the…read moreprocess and arranged all the pieces for us to have new countertops installed-- from retrofitting a new sink to picking out the slabs we wanted to the actual install (which she managed to fit in just before Christmas-- phew!) We are so happy with our new quartz countertops and thrilled that they came in under budget!

Everyone I encountered was great. Working with my HOA rules and the building management office is…read morecomplicated and exhausting. I would not blame anyone if they refused to work in this building. It's that bad. Rebecca handled everything with grace and was always solution oriented. The installation team was a dream and the countertops are gorgeous. From top to bottom they care about doing a great job.

Gabriel did an amazing job renovating my master bathroom in my condo. From the demo, to the tile,…read moreto the fixtures and all the other parts, Gabriel was great at working with me and getting the job done. Even when I decided to change from a shower only to a bathtub installation, Gabriel was able to accommodate the change and adjust the work order without issue or hesitation. He did a great job installing the tile, and even went above and beyond when some floor tile needed to be removed from one area and added to another area to accommodate a vanity with less depth than the previous one. Installing all the new bathroom components, including a new toilet, vanity, tub, shower hardware and light figure were all done to perfection. Gabriel was very professional, clean and neat, stuck to the budget, and provided all receipts for the out of pocket items he purchased. As well, he was great at working with me to help make decisions when I wasn't sure what to do on certain things. I would definitely look to hire him again for future projects, and definitely recommend him for your home improvement project, especially if new tile is a part of it.

Gabriel was nice to talk to on the initial call, but then was a no show/no call to come over to…read morediscuss our project. So that was disappointing.