The customer service is terrible but the looks and the stares that my daughter and granddaughters…read moregot were price less ! I will never go back . I came in and just got looked at then when one of the ladies looked at me and "I" smiled then I got a hi ... then another lady walks in 5 minutes after us she gets a warm welcome ... the older lady with the glasses just looked also no hello or welcome . I refuse to spend any money in a business that can watch me but not speak to me ... so your loss of what could have been a nice school Shopping experience!

while it does have nice things the customer service is lacking. people with funky attitudes…read moreshouldn't work there. also they could have simply told me the would not accept any of my stuff cause by the time I got home they sent me a text saying to return in 24 hrs then at store claimed my items were not what people were looking for. things that could have been told to me while I was there!!! wont be shopping there at all.

We're really luck to have lots of options here in or near Gahanna. Just up the street from Style…read moreEncore is Clothes Mentor - store with same format. So it's super easy to compare selection and prices. Also have SteinMart, Marshalls, and then the entire Easton shopping area. And then 2 Goodwill stores on the other end of the spectrum. That being said, I had come straight from a Clothes Mentor where they had a 30% off spring/summer selection (like all of it). Style Encore didn't have anything like this - but they do have clearance items within each article's area. 70% off those clearance things - so great deals if they have anything you like. What I saw were mostly items that made me ask myself - really? Some designer thought this was a good idea?? I was looking for shoes (tennies and heels) as well as jackets and blouses. I tried on one pair of heels - but one foot in let me know right away - NOOOO! The price was a little high for that pair, but they looked brand new. Looking at the tennies, they were all over-priced. I didn't even look at sizes as I wouldn't pay those prices. I didn't really look at much else. I think I was done shopping at this point. The location is great for me - right next to the Dollar Tree and near SteinMart, too. Not too bad to get to traffic wise - it's a the intersection where going a couple direction - things get dicey. The shop itself is a little small. I think they might have one fitting room - where Clothes Mentor has lots more space and several rooms. I don't shop here too often as I really have to be in the mood to shop or looking for something in particular. I really should stop in more often . . .

I took my wife to this store to sell some clothes due to the good reviews on yelp and feel it is…read morenecessary to write my own since our experience was totally different. The lady behind the counter was very nice and with the help of a male coworker quickly went through 4 tubs of clothing only to make an offer on 1 pair of unworn shoes with tags and in the original box. The offer? $3. My wife looked around and passed on the offer and the few nice shirts she tried on. It seems like they get some nice clothes in here and they are priced well but they probably won't take anything you sell unless it's name brand or it's brand new. The other things that led me to write a 2 star review are this: mediocre playlist that gets interrupted after EVERY song to play a commercial for the store which specifically states "a store by women for women." Then why does a man work here and also determine which clothes to buy? Next up is the nauseating air freshener aroma. Too much! If you must come here, be prepared with headphones and nose plugs.

Service was great greatly appreciated…read more Selection and selling points ok however I managed to pick up a few nice finds not disappointed at all

The steak was very good wish they had Mac and cheese and I had some of the other things I wanted…read morefor lunch but it wasn't good for dinner and it wasn't really a big meal and it wasn't very good

I love this place. It's tucked away in an unsuspecting corporate area. You can find brands like…read moreExpress, Victoria's Secret, and Free People for heavily discounted prices. As any place like this, you'll want to try the clothes on. There are often sample sizes that are different than the store, occasional hole and rips, etc. If you like a treasure hunt, this is a great spot.

The selection is great, lots of variety and affordable prices to hunt through sometimes. The…read moreemployees could be kinder and less distracted with each other, the place can get a bit messy. There were employees talking about being fried while working on the sales floor and it was mentioned that a manager is always fried on the clock. Gives a very bad look that the employees are so open to have these convos in front of customers, let alone do it right in front of the front doors for you to smell on the way in.

am writing to share feedback regarding a recent return experience at the Marshall's New Albany,…read moreOhio location, which was far more difficult and unpleasant than it needed to be due to the behavior of a cashier. I was returning two sweaters purchased online--one size large and one size medium. The large did not fit, and the medium was damaged (a button was missing). Both items were brand new, still had the original brand tags attached, and I had the receipt available electronically on my phone. Initially, I did not have my phone with me inside the store. Although the cashier was able to locate my receipt in the system, she stated she needed to see the receipt on my phone because it contained "pictures." I understood this requirement since the items were purchased online and did not have Marshall's tags. However, I was then incorrectly told that without the original plastic bags the sweaters shipped in, the items could not be returned. This was confusing and frustrating, especially since I had proof of purchase and the items were new with tags. When I asked what I was supposed to do, the cashier responded, "Honestly, I don't know what to tell you," which came across as dismissive and unhelpful. I ultimately went back to my car to retrieve my phone, after being told I would need to get back in line. After returning to the line, I unfortunately ended up with the same cashier, Kayla. I provided my phone showing the receipt, photos, and matching item numbers. At that point, the return was processed--but it was issued as a gift card. When I asked why, since I had the receipt, I was told it was because I paid via PayPal. When I asked where that policy was stated, Kayla said she did not know. To avoid having funds tied up on a gift card, I asked if I could return the items I had just purchased (over $100), then repurchase them using the store credit. She confirmed that I could, but questioned why I would want to do that. After retrieving the items from my car again, I returned to the store. At that point, I overheard Kayla discussing my situation with another employee in a clearly negative manner. When I approached, she stated she was no longer open, despite audibly talking about me moments before. Another cashier assisted me, completed the return and repurchase efficiently, and the transaction was resolved. While the situation was ultimately fixed, it required multiple trips to my car, unnecessary confusion, and enduring rude and unprofessional behavior. The issue itself was not the policy or the process--it was the attitude. Talking negatively about a customer within earshot, being dismissive, and making the customer feel like a problem was completely unnecessary, especially during a relatively slow time in the store. I understand policies must be followed, and I was more than willing to do what was needed to resolve the situation. However, courtesy and professionalism should still be the standard. This experience did not reflect that. I hope this feedback is used to improve customer interactions moving forward.

Holy wow. I've never been to this Marshall's'/HomeGoods mega store, but I will be back. My friend…read moreand I were both starting new jobs, so we stopped in to look for some office clothes, and we scored pretty big (note that we are both more in the business casual realm). We were in here for 3 hours! Clean, well lit, LOTS of merchandise. The seasonal section was huge. I never even made it to beauty or shoes, but they looked like decent sized areas. Anyway, if you're a Maxxinista, this location is the real deal!

Located in Gahanna,Ohio, The Fable Collective is a unique and classy boutique. It has unique…read moreoutfits, earrings, hats, shoes- and a sofa on which you and your friends can sit and chat while you shop. It is a boutique in the truest sense of the word! And get this: if you donate clothing for those who are on hard times during the mo by of June, you get a 15 % discount on whatever you buy. The owner is on-site and is super friendly. You will love this place. P

I shop quite often on their online store. clothes are good quality pieces but quite expensive. The…read moreonly odd thing about the atmosphere are the snobby employees. Be prepared to be ignored or employees to dread helping. I got asked a couple times if I need assistance and it looked like they dreaded to ask, then why ask if i need help? When i go up to pay the manager had the nerve to runaway and yell out loud "someone else will help!" To compare them to a better customer service atmosphere at the store called Aerie--they should probably keep that attitude in check-especially if customers are nice!! Customer experience is everything when it comes to reputation/ image of the brand to keep a positive experience.

I loved this store when I lived in NJ! Tiffany and Jay gave me a wonderful first-visit experience…read morewhen I shopped at Easton's store this week: color theory, personalized attention, and kind words. Thanks ladies!

This place has really gone down hill the past few months. It's now common to find trash/broken…read moreitems on the shelf priced $6 and up. They seem to be only focused on scanning their donations for items to send to their online retail dept. Anything that makes it to the shelf here is likely junk and has been marked way up.... often times higher than the same new item at the Meijer across the lot. Greedy greed in the name of charity.

Nice and queen service is nice people who are there nice I…read morewill ask everybody to go there and shop the merchandise or nice clean in good shape