Cancel

    Open app

    Search

    Kohl's

    2.7 (47 reviews)
    Open 9:00 am - 10:00 pm
    Updated 1 week ago

    Kohl's Photos

    You might also consider

    Recommended Reviews - Kohl's

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Crazy holiday shopping lines
    Jayme H.

    There isn't a Kohls very close to me so I often forget about it. It wasn't until I needed to find cool Nike gear for an eight year old that it dawned on me to visit one. I went for what I was hoping would be a quick trip in December to grab a few final gifts for the holidays. It didn't appear to be very busy but the store was a wreck. And I got there around 11 in the morning. Thankfully their boys sections was full and I was able to find a couple items I knew my nephew would love. I know COVID has impacted retail tremendously so I tried to be patient about the long lines, the annoying customers pulling their masks off, and lack of social distancing. The staff was really trying their best to sanitize counters in between customers, keep the lines spaced out, and whatnot. It was more so the customers that weren't complying. All in all, I need to try and remember how much I do like shopping here. I'm sure it's even better outside of the holidays. Their Kohls cash promotions are great too. I've also shopped Kohls online and I've always had a good experience.

    Wendy V.

    Very clean and organized. Staff is very nice and accommodating. Great items to chose from. Got two awesome pairs of boots for winter. One cute pair and one practical for snow. Both are super cute. Thy always have a sale and the kohl's cash! What can I say! Brilliant idea to get us back for more! This store is supper clean and organized.

    See all

    Photo of Anubis K.
    72
    149
    138

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lindsay J.
    19
    145
    56

    8 years ago

    Business owner information

    Photo of Kohl's Social Media Team

    Kohl's Social Media Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Kohl's Social Media Team

    Kohl's Social Media Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Kohl's Social Media Team

    Kohl's Social Media Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Kohl's Social Media Team

    Kohl's Social Media Team

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Kohl's Social Media Team

    Kohl's Social Media Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Kohl's Social Media Team

    Kohl's Social Media Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Kohl's

    Review Highlights - Kohl's

    Got some really good deals but disappointed that all items are not 40% off.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Marshalls

    Marshalls

    3.3
    (28 reviews)
    0.4 mi
    $$

    am writing to share feedback regarding a recent return experience at the Marshall's New Albany,…read moreOhio location, which was far more difficult and unpleasant than it needed to be due to the behavior of a cashier. I was returning two sweaters purchased online--one size large and one size medium. The large did not fit, and the medium was damaged (a button was missing). Both items were brand new, still had the original brand tags attached, and I had the receipt available electronically on my phone. Initially, I did not have my phone with me inside the store. Although the cashier was able to locate my receipt in the system, she stated she needed to see the receipt on my phone because it contained "pictures." I understood this requirement since the items were purchased online and did not have Marshall's tags. However, I was then incorrectly told that without the original plastic bags the sweaters shipped in, the items could not be returned. This was confusing and frustrating, especially since I had proof of purchase and the items were new with tags. When I asked what I was supposed to do, the cashier responded, "Honestly, I don't know what to tell you," which came across as dismissive and unhelpful. I ultimately went back to my car to retrieve my phone, after being told I would need to get back in line. After returning to the line, I unfortunately ended up with the same cashier, Kayla. I provided my phone showing the receipt, photos, and matching item numbers. At that point, the return was processed--but it was issued as a gift card. When I asked why, since I had the receipt, I was told it was because I paid via PayPal. When I asked where that policy was stated, Kayla said she did not know. To avoid having funds tied up on a gift card, I asked if I could return the items I had just purchased (over $100), then repurchase them using the store credit. She confirmed that I could, but questioned why I would want to do that. After retrieving the items from my car again, I returned to the store. At that point, I overheard Kayla discussing my situation with another employee in a clearly negative manner. When I approached, she stated she was no longer open, despite audibly talking about me moments before. Another cashier assisted me, completed the return and repurchase efficiently, and the transaction was resolved. While the situation was ultimately fixed, it required multiple trips to my car, unnecessary confusion, and enduring rude and unprofessional behavior. The issue itself was not the policy or the process--it was the attitude. Talking negatively about a customer within earshot, being dismissive, and making the customer feel like a problem was completely unnecessary, especially during a relatively slow time in the store. I understand policies must be followed, and I was more than willing to do what was needed to resolve the situation. However, courtesy and professionalism should still be the standard. This experience did not reflect that. I hope this feedback is used to improve customer interactions moving forward.

    Holy wow. I've never been to this Marshall's'/HomeGoods mega store, but I will be back. My friend…read moreand I were both starting new jobs, so we stopped in to look for some office clothes, and we scored pretty big (note that we are both more in the business casual realm). We were in here for 3 hours! Clean, well lit, LOTS of merchandise. The seasonal section was huge. I never even made it to beauty or shoes, but they looked like decent sized areas. Anyway, if you're a Maxxinista, this location is the real deal!

    Photos
    Marshalls
    Marshalls
    Marshalls

    See all

    Clothes Mentor Gahanna, OH

    Clothes Mentor Gahanna, OH

    2.2
    (34 reviews)
    0.3 mi
    $$$

    while it does have nice things the customer service is lacking. people with funky attitudes…read moreshouldn't work there. also they could have simply told me the would not accept any of my stuff cause by the time I got home they sent me a text saying to return in 24 hrs then at store claimed my items were not what people were looking for. things that could have been told to me while I was there!!! wont be shopping there at all.

    Clothes Mentor is my go-to place when I'm looking for shoes (or boots), a name brand purse, or…read morepretty much any item of ladies' clothing. This store has fed my somewhat recent love affair with high heels. Every time I go here, I check out what they have in my size. It has also been my source for quality purses. I am a Coach fan and bought my first Coach purse here for about $40. It was cloth. I then graduated to leather and got my next purse for less than $100. Then I had to have a matching wallet - $40. Recently I've been looking for boots. I struck out but only because I was looking for something very specific. I'll be checking out other Clothes Mentor stores in the area. Clothes Mentor does has a good frequent shopper program where you earn discounts with each purchase - as you spend more you save more. They also frequently run deals. Yesterday if you donated to the Mid-Ohio Food Bank, you got 20% off your purchase. If memory serves me right, as we get close to Christmas they will run 12 days of deals. Like a certain % off a type of clothing each day. Clothes Mentor has quality used clothing at fair prices. They have a small clearance section and run great deals when they are closing out a season's line. I definitely recommend this store to ladies who want decent clothes without paying retail prices!

    Photos
    Clothes Mentor Gahanna, OH
    When you can't decide  - buy them both!
    When you can't decide - buy them both!
    Clothes Mentor Gahanna, OH

    See all

    Kohl's - deptstores - Updated July 2026

    Loading...
    Loading...
    Loading...