while it does have nice things the customer service is lacking. people with funky attitudes…read moreshouldn't work there. also they could have simply told me the would not accept any of my stuff cause by the time I got home they sent me a text saying to return in 24 hrs then at store claimed my items were not what people were looking for. things that could have been told to me while I was there!!! wont be shopping there at all.

Clothes Mentor is my go-to place when I'm looking for shoes (or boots), a name brand purse, or…read morepretty much any item of ladies' clothing. This store has fed my somewhat recent love affair with high heels. Every time I go here, I check out what they have in my size. It has also been my source for quality purses. I am a Coach fan and bought my first Coach purse here for about $40. It was cloth. I then graduated to leather and got my next purse for less than $100. Then I had to have a matching wallet - $40. Recently I've been looking for boots. I struck out but only because I was looking for something very specific. I'll be checking out other Clothes Mentor stores in the area. Clothes Mentor does has a good frequent shopper program where you earn discounts with each purchase - as you spend more you save more. They also frequently run deals. Yesterday if you donated to the Mid-Ohio Food Bank, you got 20% off your purchase. If memory serves me right, as we get close to Christmas they will run 12 days of deals. Like a certain % off a type of clothing each day. Clothes Mentor has quality used clothing at fair prices. They have a small clearance section and run great deals when they are closing out a season's line. I definitely recommend this store to ladies who want decent clothes without paying retail prices!

30 minute line for 5 people to return one item each. Perhaps one of the most unfriendly employees…read moreI've ever had the displeasure of meeting.

Great Kohl's location on North Hamilton Road. First time stopping here and decided to run in as I…read morehad an Amazon return. Plenty of parking in the large lot and easy in and out of the store. I was warmly greeted as I walked in and directed to the right area of the store. The store was super clean and the return was easy. Of course I couldn't just leave without picking up something. As I was walking out I saw a shirt I liked, on sale of course, but I had a 35% coupon on top of the sale price and $5.00 in Kohl's cash so it worked out perfectly. That extra discount and reward sealed the deal for me today. The three employee interactions I had were great and would definitely stop here again when I am back in the area.

Service was great greatly appreciated…read more Selection and selling points ok however I managed to pick up a few nice finds not disappointed at all

Prices are good. Store was relatively clean and JAM PACKED being it was a Sunday with great weather…read moreand everyone was out. The check out line was forever long just crazy long across the store. Get used to it people, it's the holiday season. Thank God I got the most chill super cool laid back associate when I asked how he was doing he said he was "chillin." Made my day to see someone so super chill among all this chaos take it in stride. I could use him as a life coach. I was burning up it was so hot in the store with all those people and the long wait. He was awesome. Process in process out. Super professional with a calm demeanor. Prices were decent. Selection was good. Thank heavens this isn't the TJMaxx experience.

The selection is great, lots of variety and affordable prices to hunt through sometimes. The…read moreemployees could be kinder and less distracted with each other, the place can get a bit messy. There were employees talking about being fried while working on the sales floor and it was mentioned that a manager is always fried on the clock. Gives a very bad look that the employees are so open to have these convos in front of customers, let alone do it right in front of the front doors for you to smell on the way in.

I love this place. It's tucked away in an unsuspecting corporate area. You can find brands like…read moreExpress, Victoria's Secret, and Free People for heavily discounted prices. As any place like this, you'll want to try the clothes on. There are often sample sizes that are different than the store, occasional hole and rips, etc. If you like a treasure hunt, this is a great spot.

am writing to share feedback regarding a recent return experience at the Marshall's New Albany,…read moreOhio location, which was far more difficult and unpleasant than it needed to be due to the behavior of a cashier. I was returning two sweaters purchased online--one size large and one size medium. The large did not fit, and the medium was damaged (a button was missing). Both items were brand new, still had the original brand tags attached, and I had the receipt available electronically on my phone. Initially, I did not have my phone with me inside the store. Although the cashier was able to locate my receipt in the system, she stated she needed to see the receipt on my phone because it contained "pictures." I understood this requirement since the items were purchased online and did not have Marshall's tags. However, I was then incorrectly told that without the original plastic bags the sweaters shipped in, the items could not be returned. This was confusing and frustrating, especially since I had proof of purchase and the items were new with tags. When I asked what I was supposed to do, the cashier responded, "Honestly, I don't know what to tell you," which came across as dismissive and unhelpful. I ultimately went back to my car to retrieve my phone, after being told I would need to get back in line. After returning to the line, I unfortunately ended up with the same cashier, Kayla. I provided my phone showing the receipt, photos, and matching item numbers. At that point, the return was processed--but it was issued as a gift card. When I asked why, since I had the receipt, I was told it was because I paid via PayPal. When I asked where that policy was stated, Kayla said she did not know. To avoid having funds tied up on a gift card, I asked if I could return the items I had just purchased (over $100), then repurchase them using the store credit. She confirmed that I could, but questioned why I would want to do that. After retrieving the items from my car again, I returned to the store. At that point, I overheard Kayla discussing my situation with another employee in a clearly negative manner. When I approached, she stated she was no longer open, despite audibly talking about me moments before. Another cashier assisted me, completed the return and repurchase efficiently, and the transaction was resolved. While the situation was ultimately fixed, it required multiple trips to my car, unnecessary confusion, and enduring rude and unprofessional behavior. The issue itself was not the policy or the process--it was the attitude. Talking negatively about a customer within earshot, being dismissive, and making the customer feel like a problem was completely unnecessary, especially during a relatively slow time in the store. I understand policies must be followed, and I was more than willing to do what was needed to resolve the situation. However, courtesy and professionalism should still be the standard. This experience did not reflect that. I hope this feedback is used to improve customer interactions moving forward.

Holy wow. I've never been to this Marshall's'/HomeGoods mega store, but I will be back. My friend…read moreand I were both starting new jobs, so we stopped in to look for some office clothes, and we scored pretty big (note that we are both more in the business casual realm). We were in here for 3 hours! Clean, well lit, LOTS of merchandise. The seasonal section was huge. I never even made it to beauty or shoes, but they looked like decent sized areas. Anyway, if you're a Maxxinista, this location is the real deal!

Located in Gahanna,Ohio, The Fable Collective is a unique and classy boutique. It has unique…read moreoutfits, earrings, hats, shoes- and a sofa on which you and your friends can sit and chat while you shop. It is a boutique in the truest sense of the word! And get this: if you donate clothing for those who are on hard times during the mo by of June, you get a 15 % discount on whatever you buy. The owner is on-site and is super friendly. You will love this place. P

I really like this store. It is cute and they have a lot of quality items. The prices are around…read morethe same as Free People's and they have a great range of sizes. I came here the first day they opened and they were giving out free flowers with every purchase. The staff is nice and the store is organized well! I will definitely be back!

I shop quite often on their online store. clothes are good quality pieces but quite expensive. The…read moreonly odd thing about the atmosphere are the snobby employees. Be prepared to be ignored or employees to dread helping. I got asked a couple times if I need assistance and it looked like they dreaded to ask, then why ask if i need help? When i go up to pay the manager had the nerve to runaway and yell out loud "someone else will help!" To compare them to a better customer service atmosphere at the store called Aerie--they should probably keep that attitude in check-especially if customers are nice!! Customer experience is everything when it comes to reputation/ image of the brand to keep a positive experience.

Nice and queen service is nice people who are there nice I…read morewill ask everybody to go there and shop the merchandise or nice clean in good shape

This place has really gone down hill the past few months. It's now common to find trash/broken…read moreitems on the shelf priced $6 and up. They seem to be only focused on scanning their donations for items to send to their online retail dept. Anything that makes it to the shelf here is likely junk and has been marked way up.... often times higher than the same new item at the Meijer across the lot. Greedy greed in the name of charity.