Terrible customer service. Rude owner accused me of having an attitude after a good impression…read morewhen dropping off 29 upscale clothing items in June. My texts were ignored when asking status of my sales. I moved out of state and thought I was leaving items with an honest person that would pay me for sold goods. I am in town for Thanksgiving and called Nina for status and payment, said she would call back was busy with a customer. Never called back. Stopped there yesterday and requested payment. Was told she would Zelle by the close of the day. I have contacted the Grayslake Police dept and they recently have other complaints of nonpayment and rude behavior. It is suspected that this business is failing.

We came here just to browse and a lot of it seemed like more of a high-end consignment situation so…read moreI really didn't think we'd find anything and I was extremely wrong. From cheaper boots for my kid, a $30 cashmere scarf for my mom, and a super cool necklace for myself that was somehow only $20 to a $200 vintage mink I absolutely fell in love with, we made out like absolute bandits and the staff were so nice. Good thing we don't live too close but we will definitely come back.

This is a great thrift store. Clean and pleasant. I avoid shopping online and in retail stores now…read morebecause of the waste and the high prices. I can find many things I need in like new condition here, for example, dish ware, kitchen items, accessories, holiday decorations. I found a couple of high end clothing items for really cheap. The volunteers who work here are friendly and helpful. Best of all, the proceeds of the Pink Door go to a non-profit the provides critical health care for those who have no insurance. So many good reasons to support this store.

Really cute thrift store! We were attending the Escape Rooms next door and had some time to waste,…read moreso we stepped inside Pink Door. The inside is cute but very old. There's a decent amount of selection. I was able to snatch 3 sweatshirts/pullovers for under $20. The checkout lady was very friendly. We'd come back.

The prices are completely delusional. I walked and in walked right back out. The items are used and…read morenot of any better quality than what you would see in other second hand stores.

Great selection of items! I wish some of the pricing could be a little bit better for some things,…read morebut there are a lot of quality items at great prices

I enjoy going there they have a lot of crafts especially knitting items I bought a candle , Yankee…read morecandle and a dinning room rug in excellent condition very beautiful for 8$. The lady who volunteers there is extra pleasant

Great place...great prices, fun atmosphere .. u never leave empty handed. They keep selection…read morechanging and again great people .

I've watched my fair share HGTV shows where the designer goes to some kooky place filled with…read moretrinkets and treasures of times gone by. This place is a bit like that but mixed with the early days of Etsy. "Designers" can rent an 8x8 or bigger "storefront" to showcase their unique designs. Mostly stuff reclaimed from decades gone by and redesigned with some kind of flair. There's generally a theme to the different storefronts: women's vintage clothing, funny and lovey-dovey sayings regarding dogs and cats, plastic and silk flowers, dairy and farm, sarcastic sayings, whiskey barrel designs for the men dragged into this place, etc. My wife and I found a whimsical chip and dip bowl. It was nice and will replace one of the blander versions we have at home. Truthfully, there were quite a bit of items that were perfect housewarming gifts and gifts for people who have specific decor tastes. It's also a decent place to just kill some time browsing through all the stuff people have created to get your own creative juices flowing.

Great place to find antiques and handmade items. I never leave empty-handed. Christmas time is…read moremy favorite time to stop in to find unique gifts. Also, most booths are beautifully decorated for the holiday season. During one visit, they were having a painting class. The room was full, and everyone seemed to be having a good time.

I love this place!! It's my comfort spot. I can shop in peace and be at peace. It's a great thrift…read morestore, with so many different options to choose from.

Hands down very reasonably priced items as well as being nice quality for a thrift store. Love…read moretheir dollar tent out back.

Interesting to say the least. Nothing really found here, but there is furniture and lots of square…read morefootage of it.

Lots of interesting items to browse and purchase, depending on what you're looking for and…read morereasonably priced. Displays are done well and it's easy to shop there. Enjoyable experience.

Great service on a busy weekend day, and prompt email response even afterhours…read more I was pleasantly surprised when I came here for a holiday event. I had struck out at just about every high-end department store you can think of, and couldn't even find a decent to try on anywhere I had gone. Gipper Prom has a large selection, with most inventory displayed on mannequins instead of just on hangers. There's no lugging around 10lb dresses, you just write the style number and color up on a slip they give you when you first walk in, and when you're done, they bring it to your dressing room. And it IS a room, with a locking door, so no worrying about that big dress leaving you exposed as you turn around. They had several associates at the dressing room, ready to help zip, clasp or adjust when needed, and they make sure the walkway is clear for you to move about. Since most people do not go dress shopping alone, they thoughtfully have ample seating and complimentary water for the poor soul you may have dragged along with you. Seating is arranged several feet behind a wall lined with mirrors, each section accompanied by a platform and appropriate lighting. The platform is likely useful for any tailoring needed, but I just used it to make my significant other nervously rate me in each of the 10 or so dresses I tried on. The staff didn't pressure you to buy, nor did anyone look at my long list of dresses like I was wasting their time or making their life terrible for no reason. The people working were friendly, and the other customers and their guests were also all cheery. Dress shopping can be a nightmare - hot, cramped, nothing fitting the way you hope, sizing not available, etc. But not the case here - and the other women shopping seemed to feel the same as me. Customers were openly complimenting each other, and the entire atmosphere was very warm. I can't rate their ability to modify or make minor fixes to beading, etc. The dress I purchased was perfect without anything needed. Overall, I was more than impressed. If you're an adult, well - clearly we aren't going to the prom, but this is a great store for many other events including pageants, galas, black tie or formal parties, or any time you can get away with being a little "extra," or are in need of a good selection of floor-length, high-quality formalwear. I will definitely be coming back!

First and only time I will be buying a dress from here. Bought the dress in January. Wore it for…read moreProm and before we left the house the embellishments started pulling off the dress.