Being a Boomer, I had no idea luluemon sold men's clothing. I thought it was only for women. Silly…read moreme! But as I was Christmas shopping this year, I found almost exactly what I was looking for in their men's clothing section. Here's the best part of my experience. They didn't have the size I needed in a half sip jersey. I asked a sales representative if they had any others in stock? The answer sadly was no. BUT! They could order it and have it shipped to me free before Christmas!! Excellent! A great shopping experience.

The lady at counter was condescending. Wouldn't let me use my boyfriend use his discount even…read morethough he was paying for it. The clothes are for me. she said it was policy.

I've been coming to this store 2-3 times a year since moving here 4 years ago. I've always had…read moresuperb service. They were having a great sale -60% off already marked down, 15% off that, educator discount,etc. LeAnne, the cashier seemed like she could have cared cared less whether I was shopping here today or not. I chose 3 pieces all having different kinds of sales. I asked her to let me know how much each was not being sure of which discounts each piece had. She promptly just repeated the discounts to me. All in all, she was just not as friendly as other store personnel have been in the past. I may just go back to ordering online from Coldwater Creek.

I went in there a couple of weeks ago. Needed help with something. I was ignored. The staff…read moretalked to the younger cute people. I'm older and I was completely ignored.

As someone who has never had a negative experience with this brand, I was extremely displeased with…read moremy last shopping visit. I had come to return a few items I had gotten on a previous sale (two tops buy one get one half off). Although these items were not on sale the day I had come into the store, I assumed I would be able to do an even exchange, since I was planning on purchasing two shirts (same price as the ones I had initially purchased ) just in different size. The cashier told me I would have to pay full price for both shirts since they were not on sale even though I had my receipt, email, and the tag on the clothes. First time I have ever had to PAY to do a return. I am throughly disappointed in the interaction I had today.

When they couldn't order something from the store I wanted the woman at the register apologized and…read moreI replied oh no it's not your fault and before I was out of ears range the guy that's always working when I'm there joked "well duh how would it be my fault". It's not like he's ever helpful anytime I've been in that store but on top of it he's rude so yeah I don't visit this store anymore

Went in today with a couple complicated returns. They were very sweet and so helpful. They gave me…read moreno hassle and helped me get my stuff swapped out and taken care of! They were absolutely fabulous!

Great store to buy clothes for friends and families children. The staff here does a great job…read morekeeping the store neat and tidy. The prices is what drives me here the most. If you sign up on thier email list they give you a lot of coupons throughout the year which helps for Christmas season, if you buy threw the year like me.

I have visited this carters store several time. The staff is always friendly and always makes sure…read moreyou don't need any help finding anything. Yesterday I went in and got a few items. I opted to pay with cash. I didn't realize my total was a little more than the cash I had on me. Because of MY error the nice associate named Mary had to return all of my items and ring them up again so I could pay half cash and half with a debit card. It was not Mary's error however she apologized like it was and never once lost her patience that she had to basically do everything again. She remained nice and helpful throughout the whole process and apologized about 3 times even though it wasn't her fault. It was mine. Now that is customer service. I do not believe the customer is always right but I do believe that kindness goes a long way. Mary is top notch in customer service service and is the epitome of what great service is. Thank you Mary!

I've generally had an overall pleasant experience at this location. The staff are typically…read morefriendly and helpful. Items are generally well stocked.

Ok so aside from the crap shoot that apparently Alabama doesn't let you redeem awards in the…read morestore... everything worked out. They told me to do an online order, which took forever just so I could get my 2 free items... wtf. Anyways after I did the online order I was able to take my stuff and walk out as an In store pickup...

Great selection of those comfy Clarks that the hubby loves. I bought him a pair last July for his…read morebirthday and he loves them. Came back by this weekend to look at more comfy shoes and fell in love with some "rubber-duckies" as I call them, which are commonly known as goulashes. They have pink and plaid and are, of course comfortable. The service is awesome as well and they have a pretty good return policy if they don't fit right for your significant other.

Do not shop here. Absolutely horrendous customer service…read more I placed an order through the store because they didn't have my size in stock. I gave the employee my address, however, she failed to enter it correctly. When I received the notification to my email and saw that the address was missing my apartment number, I immediately contacted customer service, but they took a week and a half to respond to me. They then told me it was too late to fix my address (obviously, because they took so long to respond) This whole situation was their fault. Their employee failed to enter in my information correctly. I gave her the correct address but she did not enter it. They knew that the package wasn't going to be delivered, not because of my mistake but because of their employee's ineptitude. And instead of actually owning the fact that this was THEIR problem, they brushed me off. They could have fixed the problem (by maybe resending the shoes I ordered to the correct address, since the ones I ordered are being sent back to them) But they chose to not fix anything. I don't know why I thought I should support this company. What awful customer service. I am incredibly disappointed.

Very nice store and store associates have always been very helpful when I come here. They always…read moreask me if I need assistants finding my size and if my size is not available they will order it for me with free shipping. The petites section is smaller than some other stores I have been too but still a decent selection. As always aloft always runs excellent sales and I know to never buy anything from here that isn't marked down bc sales happen so frequently. The dressing room is a nice size and even on Black Friday or busy shopping days I have never had to wait for a room to come available. Great store overall with friendly employees.