For over 25 years our family has enjoyed Kanber's tailoring skills and alterations and repairs for…read moreboth children growing into adulthood AND my husband and I. Kanber offers beautiful skillful work. In addition, he is kind and thoughtful.

Providing them two of five stars because they did a great job altering a suit for me months back…read more This is a cash only business though they have a square reader / device at the register (odd isn't it?). I'd normally tell my spouse she's mistaken or who knows what's happening on the other side, but after what I've observed and hearing it from my kids, something is wrong with the owners here. TLDR to the business, I'd suggest changing your tone and customer service, keep it at the same level of professionalism as your alterations. Strike 1 - They've lost a few stars because their customer service is sub par and I thought it was a fluke (from the first visit). This is the type of business that feels they're entitled to be rude and you need them... Strike 2 - My spouse and kids swung by today to get a recommendation on an alteration. The owner was rude from the beginning, complaining about not being able to have an alteration ready by next Thursday as it's a holiday weekend. A no, not enough time, would have sufficed rather than a snappy response. Strike 3 - There was also a gentleman with a cane that walked in with their hands full and struggled to open the door and move closer inside. As such, the door was as briefly kept open to help him in and the owner complained about keeping the doors open. I understand, electric rates are sky high. But any observant owner would have noticed that speed was not the gentleman's gift at that age and would have offered to grab the clothes from him and helped him in. The icing on the cake is being rude to a kid. If a kid says thank you as they leave, don't ignore them. Where are your collective manners? Fortunately, they found a place on broadway st in salem nh that delivered great service. If you're a repeat customer, perhaps things are great for you. Net new customer, not so sure....

One of the great old retailers specializing in natural shoulder mens suits and sport coats.read more

The Knowledge The Couture…read moreThe Classic The Value The look Of Quiet Elegance. You can learn a life long lesson at the Andover Shop.

I rarely write reviews, but my experience with Shaban's was outstanding, the team there was super…read morefriendly and helpful, excellent line of men's garment and suites to choose from, look no further.

This is a great shop The service is always good and the…read morequality is excellent. They also tailor men's clothing and bridal gowns. I am not gifted with a good sense of fashion but they are thankfully. Also very patient and passionate about helping me look great.

The service was excellent went in for a new suit they helped fit me with everything from the jacket…read moreto the trousers and shirt and tie Paul the manger was excellent and Nigh was awesome as well thank you very much

Used to get all my work clothing from them and they USED to be great. Today walked and waited…read moreover 15 mins before we had to grab someone and ask for service. Very rude and without turning around said "what you need?" I was looking for work slacks and explained I hand buy normally due to height. Mr Rude pointed me to a display of Haggar pants, available at Kohls then said "you need them hemmed. Then pointed me to a wall of suits and said "those are long and have to be tailored". No measurements, no customer service, said "you have to decide what you want. ". I did decide that I will NEVER return. Selection was poor, prices were high and customer service was zero. If I could give zero stars I would. Off to George's! Very dissapointed.

I love this store and was a frequent customer. The security makes you feel like you are entering a…read morecorrectional facility. They have retractable stanchions that must be physically retracted by security to allow you to pass through the entrance and into the shopping area. THE LAST TIME I WENT, A WOMAN EMPLOYEE (NOT SECURITY) RAN TO THE STANCHION BELT AND SECURED IT WITH HER FIST AND INSTRUCTED ME TO LOOK UP AT THE CAMERA! I just turned around and spent my money at Marshalls, a much more pleasant experience. Burlington, please do better. We go there to shop, is not the airport customs!

Positives: Good shoe selection with a mix of brands for reasonable to low prices, and a great purse…read moreselection for reasonable to low prices. I'm a Karl Lagerfeld Paris lover, and they have so many of his purses there. Women's clothing and underwear selections are decent. Negatives: Unfortunately, pretty much everything else. There have been times I've been in the store where I could barely walk through the aisles, since shoes and clothes had been kicked across the floor and left everywhere. Crazy customers happen, I get it, but the employees don't seem too bothered about it. In the figures/collectables/gifts section during the winter, so many empty boxes could be found from people stealing the items inside, which is super frustrating for customers as well as employees. When I handed a few empty boxes I found to a male employee, he just sighed. The employees are hit or miss. Some are very nice, but some seem like they'd rather be anywhere but there. One employee, the woman who works by the dressing rooms, is so lovely and sweet. She made my day the other afternoon with how nice she was to me. Majority of the employees I have encountered speak more Spanish then they do English, which does not affect or bother me since I do speak and understand some Spanish, but for people who struggle with it, customer-employee conversations may be difficult. Just a heads up! Overall, I think the experience here is always very dependent on the crowds, the employees on shift, and how organized the store is.

In person visit not the best-no hello or interaction or one word exchanged when I made a purchase…read morewhich was kind of funny! But nice store regardless with varied selection and prices. Have purchased online also and shipping super fast!

Fabulous store - great selections and values - amazing employees. My favorite store!!read more

Andover thrift shop has quickly become my favorite thrift store. I love the selection of clothes…read moreand they also have a great selection of records. Most of all, the staff are so kind and welcoming, they all seem to enjoy working there and always make me smile. i love coming here in my pastime and would completely recommend to anyone looking for someplace to go in downtown andover.

This place is such a cute little shop where you can find great items for great prices. The staff is…read morevery kind and knowledgeable which made for great service.

Macys is one of the only places you can find wedding guest dresses (if you can't find any in the…read morestore definitely check them out online).

When they have sales they have great sales! It is hard to find a sales person at times to actually…read moremake the payments for those deals. The coupons are rather confusing at times and you have to find a cashier at times that knows how to work the system to get discounts on certain purchase. Don't get me started on star rewards vs. points. If you return something you used star rewards they actually give you less actual cash back. I try to avoid this place at all cost as the associates are rude and the store is usually a disaster.

Great service from the salesperson who helped me and my son this evening. He seemed to go out of…read morehis way to find my son a shoe that fits well and was reasonably priced. Sometimes at this outlet store you have to go find the staff people to get help, which might bother some people, but I actually like not having salespeople hovering over me! Store is always very clean and products are neatly displayed. The prices are excellent and to me that's the most important thing.

I used to really like this place, but after having been there for a few times, I realized the…read moreprices aren't actually that much better than other new balance stores if not other shoe stores in general. Also, the employees aren't super helpful or knowledgeable about the product that they have in stock. When I initially came here a few times I would say that the employees were fairly, responsive and customer service focused however I would not say that that is the same case anymore. Customer service has gone down and so is the current collection the new balance offers. They also pretty much charged the same price if not more despite the prior models that are offered at this location. There are barely any sales anymore as well, so there really isn't any value here in terms of shopping besides trying out shoes that you could try out at another actual new balance location not this one.

Great job on fixing a bathing suit for me and they were very accommodating. A family run business…read morethat made me feel very comfortable.

They are meticulous, priced competitively and customer friendly. They have great attention to…read moredetail. I've always had a great experience.