Hadn't been here in quite some time but then as soon as I experienced the employees, I suddenly remembered the ptsd from this place. Employees are extremely rude, unhelpful and highly defensive while claiming they added a discount when they clearly didn't. I wanted to buy a pair of boots for my daughter. I asked for 2 sizes. Employee was clearly annoyed I asked. She looked them up said size 9 was available but 10 wasn't. I said I don't see the 9. She just turned around and walked away. Then when I went to go checkout. The cashier already looked annoyed without a greeting. Ran up my items quickly and didn't apply the coupon and proceeded to cash me out. I asked if she scanned the coupon but she responded in the most aggressive and disrespectful way saying, "you listen you me I did it first!" Then proceeded to be seriously heinous in her follow up. Honestly, I should've just returned everything. I will NEVER return to this Kohls again. Honestly, throw all your employees in the garbage with their horrible attitudes. read more

The woman working customer service today, 9/4, was very rude. Ironic that they call where SHE works "customer service". I hope no one has to return anything at this location. read more

This is a pretty average Kohl's that can get busy around holiday season only. Weekends are still ok and if the register line is long, they work pretty fast so don't be scared. The clothing is maybe 80-90% nicely stocked and not thrown all over the place. The staff is friendly if you can find them. Most of the time, they are wandering over the store and there's not always someone around to help. For example, the jewlery section desk had no one and we waited about 10-15 minutes for someone to come back. Overall, I come every now and then and would come again to see what's new. read more

HOW can you run a "big box" retailer in 2019 without any handicap access? This store is as big as a Target, but they don't have any electric mobility carts! Add that to the point that customer service is "ALL the way" in the back, and the place is un-shoppable. read more

Quiet Friendly greeting upon arrival AC is working Lots of things to choose from Highly recommend read more

Store is so hot. They're saving money for the environment. Seriously. 10 people in line at Customer Service and 1 person working. Hate dealing w stuff here. read more

I cant stand this place.. Why is it that when i always order online and my package arrives, the clothes always have a security tag on them. This didnt happen once, it happened FOUR times. There also seems to be an issue when im returning, I always get some attitude from employees and returning it seems to be a challenge? Their clothes are way too overpriced but they have a good variety of clothing brands, shoes, and other merchandise. read more

Would be 3.5 stars... This store is the closest to where I reside. It's always clean and the shelves and racks are very organized. Aside from clothing, they also have household appliances, shoes, luggage (I'm a Samsonite fan, btw!), and jewelry with watches. Oh, and they also carry RUTGERS clothing too! This was where I got my nice Rutgers NIKE-Fit shirt at a discount long ago. RU RAH RAH. :D I would only come here if I want or need something that's on sale, and whether or not I have a coupon to add on to the discount (even without a coupon - it's cool). This store is all about the cool discounts. The sale prices here are really reasonable. What's great about their coupons is that they don't have any tedious exclusions (not valid on this brand or that brand), compared to other places, therefore it's a huge PLUS. Most of the time I come here for clothing or footwear-related reasons, but today it's for a new watch. I needed a new watch since the wristband was no longer reasonably replaceable, and the watch itself was non-existent. I found a new Casio watch at a discount (due to a "timed" sale period), and with a coupon, the total worked out to below $20. That was an awesome deal! Unfortunately I had to remove one star for this detailed update because of the disorganization at the jewelry department. There was someone at the watch department, and we wanted to pay there, since the line at the registers were kind of long. But the woman said she was busy helping someone else therefore we all had to wait. That other person was being assisted way too long (as said by another person waiting in front of me). So you can't just stop briefly to let us pay quickly, especially since the "timed" sale period was ending soon? The woman also said that all of us should wait at the line by the main registers since she was tied up and no one else was around. Seriously, why can't another employee show up to assist? VERY DISORGANIZED. But still, the sale prices on the things that I may need and the periodic coupons make me want to come back for more, only when necessary. Happy Shopping! read more

I love the deals at Kohls. Where else can you buy items that are on sale, use a $10 gift card, 15% additional savings card, and save over $120? The store manages to keep clean throughout their doorbuster sales. Plenty of selection for all ages. The house and kitchen ware have excellent selections. Finding a cart can be hard when it is packed. The only complaint is the parking but they can't control that. read more

I rarely shop Kohl's and if I do it's for kitchenware or gift cards. This trip was for a gift card. I walked around since a coworker was looking for something. This store seems to be clean, well stocked and organized. The checkout, although it was lunch time, was bit busy but the line moves fast and they have lots of people on the registers. Oh on a side note, a lot of elderly women frequent this place so it must have good deals. :-) read more

The one thing I really like about Kohl's is the store is always very clean and the merchandise is displayed well. It's easy to get around from department to department.The staff is always very friendly especially at the register even when the lines get long.they always ask me if I found everything I was looking for. You can always find some kind of discount to apply to your order. In the mail Kohl's will send out a 10,20,30% off discount card.You need to bring it in the store and when you purchase something that is when you find out the percentage of the discount card that will be applied. If you have10 dollar cash bucks that's another way to save. I found a nice selection of teen clothing especially dresses. They also have a nice selection of workout ware which periodically goes on sale. When the sales happen you must go right away they sell out fast. I don't think they keep a lot of stock. Kohl's has a lovely bedding department . It's really great place to buy college dorm bedding and accessories. Just make sure you wait for the sales. My only complaint is that there are never enough shopping carts. My suggestion would be to try and find one outside before going on in. read more

Love the prices I will not shop here often it never fails I spend 20-30 minutes shopping and an hour in the check out line no matter what time of the year it is!!!! I have a gift card and I'm dreading going in to the store only to stand in line for twice the amount of time I was shopping. read more

Curbside pickup - a very long wait - over 45 minutes. I followed the instructions- clicked "I'm here"- spot # - and car description, a little before 11AM and 11:20 called the store - now past 11:35 Kohl's member scanned barcode of car that came after me. Poor management!It's over 40 minutes -- prepare to wait. read more

This place was a MESS! okay, it was a Sunday, but the place looked like a tornado hit it. The racks had random crap on it, stuff on the floor, in dressing rooms. I did pick out a couple of items, but went to the register and the line was huge with only 2 registers open. i usually like kohls, the have a good range of levis and vans, but you have to find them! i will stick to my kohls on route 1/9 and stay far far away from this mismanaged mess. read more

Love this store! Always great clothes, great deals, and great coupons. The cashiers are also friendly and helpful.

I was convinced to try this location again after an unpleasant experience in the past. I am glad that I did. The ladies dressing room was neatest that I have seen in ten years anywhere. That is because of the two very nice staff members who were working there at the time. That made shopping there that much nicer. read more

Last time I was here there was messy racks and ceilings missing. Once was here a good section by sleepwear the ceiling was gone and it was leaking. Not very appealing. Lines are long, but the nice things at Kohls and the prices are great what do you expect. I don't usually wait long they move pretty fast usually busy there's at least 5 cashiers. I was past the end of the rope and only waited like 8 mins. Maybe not even. This Kohls is in a strip mall with bunch of other places including Shoprite. The lot gets pretty full. read more

People at the registers are not friendly at all most of the time. they always seem to have attitude. The store does not have much collection of home and bath items. Prices are always wrong and when you take up to the register the cashiers give you hard time read more

Worst kohls around. They never honor the posted sale prices. Cashiers are always rude. if you are shopping when it's slow and you are waiting in line they will literally ignore you instead of calling you over to check out. They are clearly disgusted to be there and treat you like they are doing you a favor by ringing you up. And it's always the same rude cashiers, everytime I go. Older woman cashier is even openly rude towards her colleagues. Checking out is a horribly unpleasant experience. when I'm walking around the store the other associates seem much much nicer but at the end of the day you always have to check out and it's the last person you talk to you in the store. When ypu check out items never ring up correctly especially clearance items and they will give you an attitude for even questioning them and refuse to honor the price. Si frustrating to spend so much time shopping and then leace over priced items there because they refuse to honor prices. I avoid the store if at all possible. read more

lines can be super long sometimes but the cashiers r super friendly. love this store. always find a nice top or intimates from here. love the food network brand too! read more