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    Torrid

    3.0 (4 reviews)
    Open 10:00 am - 9:00 pm

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    9 months ago

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    8 years ago

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    Torrid Customer Service

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    6 years ago

    Shop here often, I love this store, friendly and convenient.ive never had a problem and I highly recommend this store.

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    9 years ago

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    White House Black Market

    White House Black Market

    3.2(6 reviews)
    16.7 mi
    $$$

    I want to start by saying that I absolutely love the White House black market brand. I have been…read morean avid shopper at most of their stores for over 10 years. Today I must say I was disappointed with the experience I just had at this location. It was the first time I have ever experienced a store with salespeople who would not assist me. I entered and was not greeted which I would have chucked it up to being distracted or busy but that was not the case. The three sales women who were in the store immediately ignored me. I really noticed the brush off when two white women entered one behind the other and were promptly not only greeted but asked if they would like any assistance. I have better places to spend my money considering I am a legend member. I will have to say goodbye to this store and stick to online shopping. At least I know I will not experience being ignored simply for not "Looking" the part. Take it how ever you wish I know when I am being profiled simply for not being white.

    Very cute clothes, but now I remember why it's been so long since I've shopped at a WHBM. I've…read morelived in other states and have always been put off by the pushy nature of the sales people. I'm sure there are people who like this business model and consider it to be good service, but I find it very uncomfortable. I went into this location today to look around. I actually was looking for an event I needed clothes for, but told the sales girl I was just browsing in hopes to keep her at bay. I ended up trying a few things on and she kept bringing more - shoes, jewelry, etc. There were several items that I planned to buy and had I have been just left alone, I would have spent about $250. But because the sales girl was all over me with suggestions and asking me to come out and model, standing outside my dressing room talking to me, I just left without buying anything. Please reconsider this sales tactic. Not everyone likes is and some of us thoroughly dislike it. Take cues from the customer and if they seem to want to shop independently, let them do so. I've now had this experience in 4 different states, so I won't be back unless I know things have changed. It's obvious the staff is working on commission l, but they will lose sales from customers like me for being too overbearing.

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    White House Black Market
    White House Black Market
    White House Black Market

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    M.M.LaFleur - Miyako's mood board

    M.M.LaFleur

    4.4(263 reviews)
    18.7 miTheater District, Midtown West

    The staff was nice in person but a bit rude and unwilling to help after I made my purchase and ran…read moreinto an issue. Many of the items were missing buttons and they don't come with replacements. The store is quite small and has limited inventory, as well. If anything, it may be worth going in to confirm your sizing, but I'd rather shop at another boutique or online. I ended up having to go through corporate for a resolution for an item that ripped right after I bought it, after this boutique never returned my calls and was unhelpful and curt over the phone when I finally reached them. The experience and quality is H&M, but the pricing is at a premium. While I'll probably buy from MM la fleur again, it won't be at this boutique, which is a shame because it's the closest to my home and work.

    I had a work trip run expectedly long and desperately needed some things to wear, without having…read moretime to go to a physical store. MM Lafleur's stuff is overpriced and basic, but I can count on it to fit me well. I ordered $2K of stuff and paid extra for expedited shipping. I just wanted a simple solution and was willing to pay $ for it. Fedex then refused to deliver to my address because I had forgotten the unit number. After waiting 45 minutes on hold with them, I confirmed my name , contact info and the order number, and called from the phone number on the package, but they refused to deliver. (I gave them the correct unit number, or gave them the option of leaving it inside of a locked gate at that address they had access to, but they refused). I contacted MM Lafleur via email hoping they could make it right, but they basically shrugged their shoulders and said 'we've processed your refund, you should have your money back in 7-10 days.' They claimed that Fedex said I refused the package, which couldn't be farther from the truth. I'm going to be working all weekend and don't have the time to go on a shopping trip. I would happily go to a Fedex location to pick it up, happily arrange to be outside the front address when it's delivered. Insult to injury, they said -- 'please update your address so this doesn't happen with future orders.' Sometimes people make mistakes with addresses, I've never had a Company refuse to contact the carrier to make an update. Just laziness with a side of "not my problem" attitude. It didn't seem like MM's customer service bothered to read my email and wasn't interested in engaging. (Maybe they're using AI instead of employees, who knows). Maybe their reps are paid based on how quickly they "resolve" cases. I know I shouldn't be shocked by crappy customer service, but I've had better experiences with Spirit Airlines. MM LaFleur -- do better.

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    M.M.LaFleur - Open space for presentations

    Open space for presentations

    M.M.LaFleur - Fitting room

    Fitting room

    M.M.LaFleur

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    Torrid - accessories - Updated June 2026

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