My husband and I both go to St Lukes. It's exceptionally…read moreclean, all the staff are ready to help in anyway. The doctors give excellent service. I had a accident earlier this year, they took me to trauma center Mercy. I hurt my wrists and staples in my head. I told them my wrists hurt. Said nothing was wrong. When my Rheumatologist took a scan of my wrist. Immediately sent me to my Orthopedic doctor i had a Ulnar fracture.

The emergency department has gone down hill rapidly. I was recently in the emergency department…read morewith low sodium and stomach pain when the nurse came in to start the IV she got an attitude because I asked her to place the IV near my elbow and she said sarcastically " what are you talking about!? Where do you usually get in front of your arms? I responded by saying "no, but if I'm admitted, it would be more comfortable. She rolled her eyes at me and reluctantly went back to work. I don't know if I can give the nurses name but it's very close to H@ley

[ Overall Impression | TLDR] Visit Date: Nov 7, 2025 10:45…read morePM to 12:10 AM Smooth ER visit on a weekday night. Staff remained alert, kind, and quick despite being short handed. Facility is clean, modern, and practical for overnight care. Parking tight but manageable if you arrive before midnight. [ Parking] * Don't forget your parking pass with you * Handicap [Sticker]? Use @ round about valet * Garage access P2 floor and above before noon (fills fast by lunch) * Patient drop off zone near ER entrance * Limited short term parking after 9 p.m. * Use bathroom before leaving in case of long exit line * Trucks not recommended unless parked on higher levels for space; lower levels may stick out [ Building & Layout] * Entrance positioned too close to garage, causing traffic congestion when busy due to overlapping entry and exit points [ Bathroom / Amenities] * Stroke patients can't use the restroom until cleared by a physical therapist; must use an ergonomic bucket on the bed (covered) * Chilly overall unless sitting near the window where the sun shines through [ Kitchen & Refreshments] * N/A at the moment [ Surroundings] * Strong city views spanning from St. Louis to Midtown to Clayton [ Interior & Atmosphere] * Modern and soothing pastel color scheme [ Staff] * (Main) Very friendly and urgent (Amanda) * Short staffed but responsive * Echocardiogram staff kind and efficient [ Notable Details] * [ ER] * Staff show sincerity and urgency even on non weekends * Wait time moderate; triage moves efficiently * Security check and ID required at entry * Visitors limited after midnight (confirm at front desk) * PM to AM (Weekday Fri): Visitation for Admission [ Internet (Likely Fiber)] * Download 177.9 Mbps * Upload 124.1 Mbps * Wi Fi stable in room (possibly router or emitter near window) * Plenty of outlets for laptops and chargers * Windows cannot open (5th floor)

First impressions are everything and it didnt happen for me at this hospital…read more Parking is literally non-exsistant. I assume due to construction there is only 1 garage for both the hospital and the dr bldg. Don't bother trying to get a spot as you go up, just go straight to roof where I eventually found one. It cost to park, take your ticket, they'll give you maybe $1 off if you validate it. If you can't find a spot, valet the car. It costs as well. The new concept of everybody checking in at the front before going to their respective waiting rooms is here. Its confusing since no one seems to want to help. Again first timers be aware of your surroundings. Communication lacks here with the particular office I was at. They may care but its more of a revolving door. The nurse i dealt with could use a few lessons in her approach. I won't get into details but if I stick with this particular practice I'll be going to their satellite location, not returning here.

We were told to arrive at 12:30 for a 20 min out patient surgery and my husband wasn't taken back…read moretill 3:40, it's now 5:30 and we are still trying to leave. Its about 60 degrees in here so make sure to wear your winter coat and half of the staff has left for the day so it appears one nurse is in charge. My husband hasn't eaten since last night. He's very hangry. The nurses were all very nice but with all the surgery centers around just don't come here for a surgery is my advice.

Ashley and Ashton, techs, and Ugo and David, nurses and Drea, social worker, thank you for being so…read morekind to us and especially my father while he stayed at Mercy South. And David, again, for entertaining us. Good job Red Buddian!

I went to SSM Health St. Mary's ER after being referred by my doctor due to worsening symptoms from…read morea complex, progressive condition involving active tissue necrosis, rapid abdominal edema causing severe positional pressure, and neurological involvement. My doctor had already advocated for proper evaluation. During the visit, the PA documented false information, including stating I had "no medical history" despite my MyChart records going back to 2001. Key symptoms I reported were not documented at all. The visit resulted in minimal workup and discharge. When I later attempted to correct the inaccurate information in my medical record under HIPAA, the hospital has ignored my requests. I have called multiple times requesting the amendment form and have received no response or action. This is not a minor documentation error -- false statements were placed in my chart that misrepresent both my history and what occurred during the visit. I am currently declining with active, progressive symptoms. The combination of falsified charting during the visit and the hospital's refusal to address record accuracy when requested has made it significantly harder to receive appropriate care elsewhere. This level of disregard for accurate medical documentation while a patient is visibly and actively ill is unacceptable.

[Overall Impression | TLDR] Visited three distinct care…read moreareas with different layouts and staffing realities. Therapy side is the most modern and comfortable. ER Admittance has more space but similar staffing delays. Non ICU floor feels tighter and functions more as a holding area while waiting for surgery. Cafeteria stood out as a positive experience. [Areas Visited] * Therapy Building 3rd Floor * ER Admittance Room after ER * Non ICU 3rd Floor (waiting for surgery) [Therapy Building 3rd Floor] * Very modern rooms * Air mattress beds with room controlled settings * If surgery is involved or bed is being moved, ask staff to keep mattress inflated * Mattress deflated during movement and caused discomfort for an elder * Overall layout feels newer and more comfortable [ER Admittance Room after ER] * More space compared to typical inpatient rooms * Easier for visitors and movement * Still affected by staffing delays * Better layout than Non ICU for short term holding [Non ICU 3rd Floor (Waiting for Surgery)] * Separate from ER admittance * Typical rooms are tighter * Little to no extra outlets * Not suitable for additional people or visitors * Feels more like a holding space before surgery [Cafeteria] * Favorite area during the visit * Not overly crowded * Calm and manageable seating * Limited hours between meal sessions, plan timing accordingly [Nurses] * Therapy side nurses are very caring but understaffed for immediate day to day needs * Waiting time can exceed 15 minutes * Therapists are caring but may not recognize nursing level cues such as elder discomfort or urgent potty needs when speech is impaired * ER admittance has similar staffing shortages with 15+ minute waits * ER nurses work extremely hard and clearly care about patients and families * Non ICU floor wait times tend to be longer than both therapy and ER * All areas perform fast and immediate vital checks [Parking] * West Parking connects directly to the Therapy building side * Main parking area is on the opposite side for the main hospital building * Parking location should match the care area you are visiting * Layout is easier to understand when viewing St. Mary's on Google Maps [Notable Details] * Comfort and space vary significantly by unit * Asking staff questions before transfers or movement helps avoid discomfort

Do not recommend this hospital. Barnes is better, but only by a little. Best to look outside…read moreMissouri for anything serious. My PCP, Andrew G., recommended I wait 6 months for a CT following discovery of a lung tumor, then once tests results became available sat on it for one week before submitting to patient for review. Since MO Bap started accepting Residents in 2025, Lab department has significantly gone down hill.

I had to have some imaging done. I checked in early to a very kind receptionist. My wait was no…read moremore than 10 minutes before I was taken back to a second waiting room. My procedure was almost right on time, a huge plus for as busy as they were. The nurses and techs were all very nice and professional. The imaging tech was especially efficient. When you are not feeling well or have to get a test done, they definitely make it a lot easier.

This review is for the ER. The facilities are not like other ER's I've visited over the years. The…read morestaff were all kind but the facilities themselves leave a lot to be desired. The ER doesn't have individual rooms, it has a triage room with curtains separating the beds. I heard the health history, diagnosis, test results and everything else for every other patient in there. This set up has to be a HIPAA violation. Not mention when the person came around getting patients insurance and verifying info, SS numbers, phone numbers, addresses, all kinds of stuff were said out loud for everyone to hear. And the room which housed 5 beds was maybe 20x20. No privacy whatsoever. I won't go back.

I think I ran out of characters so just putting the end. My last straw was when he called because…read morehe was hungry and I told him breakfast should be delivered soon. He said oh that's probably on my table but I have no clothes. I called the nurses station so he wouldn't fall. Was greeted with I was just going to help him and had to come back to answer the phone. I tried to express difficulties with his eating that my cousin had noticed such as eating non edible items, using a straw as a fork and pouring milk I'm on his fries and he didn't want to listen. I hung up and dad called back immediately. I told him that the man in the room was there to help him. He agreed and sat his phone down. To which I heard the nurse hoer for someone to bring towels and wet washcloths. I assume because he was soiled and no telling how long he had been laying there. But... then they began talking about his cognitive ability to eat and agreed that they had never seen him have a problem. They said well if the family was around for more than an hour they would actually know how he is doing. My cousin had just been there for 36 hours. Anyway. Got him out of there asap and he is in ER headed to skilled nursing after walking for 10 straight hours and no sleep for 48 bc we were given 100 seroquil for evenings although they used haldol and other things to make their nights easier. Formal complaint is in motion. He spent 2 days in ICU that were the safest I felt for him. The ICU attending was wonderful Respiratory and other attending that I watched in action with his rapid responses that I was there for were amazing. One nurse documenting time of meds given had not set her watch back she said so all of the times were charted wrong. Dangerous in a med situation. I never knew what to believe when he was so mad at people and called them names or said they called him names. He's called me names at home. But if they knew these things why was a neurological referral and exam not completed? I see other reviews that they have no neurologist available. Idk. But I would avoid. It looks great with a small place and staff that have been around forever but the comments I've seen I can almost tell you who the people are and if there have been complaints followed up with the whole "please contact us" thing and the people still work there 4 years later there is a huge problem. Leg pic is swelling from a fall. Couldn't tell which one. This ER says lower portion of the replacement is loose but not sure if from fall or possible degeneration.

I really enjoy Mercy Hospital. It is my hospital of choice should i need medical treatment. Their…read morenurses, doctors and support staff are always friendly. The hospital is well maintained and always clean. They have a large parking lot and well lit parking garage. I took away one star as I feel that during this visit to my primary care doctor, my feelings and concerns were dismissed.

It didn't go well! My father was in the hospital with pneumonia and came in through the ER via…read moreambulance! The EMS had him diagnosed with an infection when he arrived. The ER was quick to respond and fast acting. That's about where the good ends and the bad begins. They missed meals while admitted, they almost let him bleed out and had to call a code team to respond. He is on blood thinners but was treated the entirely wrong way! I don't want to freak people out so I'm not posting pictures. They were doing the exact opposite of what everything on the Internet said to do and a DR even admitted they were doing it wrong. Then even after this was finished and we requested ENT to look at him he was released to rehab where he had another nose bleed even worse and they had to put a rhino rocket in for 72 hours. No pain meds were given until requested and the 12 hours later he had only gotten one dose. Mind you I was there during 90 percent of this and he is for all intents and purposes non verbal. The nurse felt bad and was very attentive after she didn't realize he hadn't gotten any pain or anxiety medicine for having an almost 3 inch ballon in his nasal passage. Like WTF. I'm so pissed I can't imagine if he had no one to advocate for him what would they have done to him. A year ago I would have been in jail after the first part of this experience for a long time. This is disgraceful. I forgot to mention. The first morning I came in his entire bed was soaked in urine sheets and all and I have photo evidence of all of this. It is atrocious and negligent! I have even tried contacting several people in the hospital and told I would be contacted and haven't heard back and I told them hey had 48 hours before I began my journey to exposing them. 5 days and many other things to report we are going to the state health and senior services after this and we will not stop. I'm one thing and that is tenacious and I will get you on the news and hopefully have our day in court with you Mercy! Good luck! So much more to say but seriously try and keep your family out of everything but the ER and know what your family member needs and don't leave them alone there it will be bad if you do.

I came here for my first surgery with Dr. Lerner who is HSHS board certified and hand specialist…read moresurgeon. Everything went great. I had plenty of supportive nursing staff and anesthesia staff. Everybody was kind and accommodating. The check-in status was smooth. The guy that checked me in was very friendly and funny for outpatient services. You park in the main entrance area unless you have somebody driving you and you'll check in at the gray outpatient building parking. There was plenty as we were there at 5:30 AM. My surgery started at eight so bear in mind as far as surgery times we're also known as arrival times that will depend on parking as well as any additional waiting time for the check-in process.

My loved one recently spent 2 weeks on the med - surgical floor after hip surgery. The nurses were…read moreterrible. They told us excuses as to why they wouldn't provide care. An example of this, was their failure to give breathing treatments due to patient not being able to hold the nebulizer to his mouth. We had to tell them that they make masks for that, then he got the treatment for this hospital acquired pneumonia. They also would not turn him. By the time he was discharaged, he had 7 decubitus/open sores on his buttock, and one was necrotic. Our family was not informed of all these open sores. No physical therapy either, they said they didn't have the staff for that care. We won't ever take any of our family there again.

I just want to say how Wonderful DePaul hospital in Bridgeton, Mo. is. I came in Monday June 8th…read morewith chest pain and had a heart attack. From the time I arrived until I was released on June10 th I received the best care anyone could ever wish for. From the cardiologist Dr. Nanda to all of the e.r. Staff to the nurses during my stay I will always be indebted to you all. Please know that you are loved and valued more than you will ever know. Thank you DePaul hospital! You are Awesome! Mark Ryan

My daughter had an allergic reaction to her scheduled allergy shots by another provider about an…read morehour after her injection. The closest ER was DePaul and we headed straight there. Upon registration, we were taken immediately to triage and the nurses the PA took immediate action, administering epinephrine. Upon seeing how she was reacting and responding, she was ushered back to a room and given priority and intensive care by multiple staff. A scary moment for both my daughter and myself. The staff here was absolutely amazing and treated my daughter with dignity and swift action. I couldn't have asked for better care. Thank you SSM DePaul!!

I can't even begin to tell you what a breath of fresh air it has been since switching to Barnes. My…read morefather is dealing with a very rare type of tumor on his brain stem. A biopsy was done initially through SLU Hospital and the entire experience there was traumatizing to say the VERY least (with the exception of some of the nurses because I don't want to paint everyone with a broad brush). When we felt like we were shucked to the side with SLUH, we went seeking out a 2nd opinion and new neurologist and neurosurgeon. The level of seriousness and care at Barnes has been above and beyond anything we could have ever expected. Thank you Siteman for treating my father like a human and not a number and for your extra attention. You guys have put faith back into the medical industry for all of us

World Class cancer care. State of the art treatments. Associated with Washington University at St…read more Louis Medical School. The best cancer treatments in the best facility in the Midwest. They are known for curing cancers that other cancer centers cannot. If it's a matter of life and death, this is the place those who can afford will go.